Name: Virtuworks
Address: 3850 Bird Road Suite 103, Miami, United States, FL, 33146, US
Telephone: 3052650447
Price range: $150 - $199
Rating: 4.9

Built on experience. Driven by Trust.

Empower your business with advanced Business IT Support. At Virtuworks, we combine managed services with automation and AI to deliver smarter solutions for companies with 10-1000+ users. Our approach reduces downtime, increases IT efficiency, and drives productivity. Built on experience, driven by trust, and focused on your growth, we provide secure, scalable technology that keeps your business ahead.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Miami, FL
Year founded
Founded 1994
Languages
Timezones

Service Lines

IT Managed Services: 60%
Cybersecurity: 40%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 30%
Identity & Access Management: 20%
Cloud Security: 15%
Application Security: 10%
Network Security: 10%
Vulnerability Management: 10%
Cybersecurity Consulting: 5%

IT Managed Services Focus

Help desk: 35%
Managed Software Application & Solutions: 15%
Hardware: 10%
Managed Hosting Services: 10%
Security: 10%
Cloud Server Migration: 5%
Disaster Recovery: 5%
Network: 5%
Telecom: 5%

Industries

Real estate: 30%
Business services: 20%
Financial services: 20%
Legal: 20%
Non-profit: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 30%

IT Managed Services Cybersecurity Help desk Cloud Security Managed Software Application & Solutions Hardware Network Security Security

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Virtuworks offers competitive pricing, with project costs reported between $10,000 and $50,000. Clients appreciate the value for cost, noting that pricing fits their budgets while receiving comprehensive IT support and security services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 9 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Managed IT Services Packages

starting at $99/month

Virtuworks Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

High Customer Satisfaction

Clients express high satisfaction with Virtuworks' services, citing professionalism, knowledge, and a personable approach as standout qualities. This positive feedback is consistent across various reviews.
Consistent Long-term Partnership Success

Virtuworks maintains long-term partnerships with clients, providing ongoing support and adapting to company changes effectively. Their commitment to sustained success is valued by clients.
Significant Microsoft Secure Score Improvements

Virtuworks has successfully increased clients' Microsoft Secure Scores by over 20 points, demonstrating their capability in enhancing security measures and managing IT systems effectively.
Valuable for Complex IT Integrations

Virtuworks excels in managing complex IT integrations, such as merging multiple IT departments and systems, which has led to centralized operations and enhanced cybersecurity for clients.
Proficient IT Support and Security Services

Virtuworks is praised for providing excellent IT support and security services across various industries. Clients report improved workflow, system efficiency, and fewer security incidents due to their comprehensive services.
Occasional Delays in Non-Critical Issue Responses

While generally responsive, there are occasional delays in addressing non-critical issues. Clients suggest marking urgent issues for faster responses, indicating room for improvement in ticket response times.

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Virtuworks Reviews

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Cybersecurity IT Managed Services IT Strategy Consulting
Cloud Server Migration Digital Transformation Managed Software Application & Solutions
Confidential
January 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Virtuworks' knowledge, patience, and expertise are impressive."

Jan 8, 2026

CFO, Real Estate Company

Gerardo Gato

Real estate
Miami, Florida
201-500 Employees
Online Review
Verified

Virtuworks provided IT services for a real estate company. The team supported the migration from network drives to cloud folders and guided the use of SharePoint, as well as proper licensing.

Virtuworks' services met the client's expectations. The team delivered better results and utilized apps for the client's users. The client made significant progress on their project. Virtuworks was knowledgeable, easy to work with, and exact with timelines.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of The Cornerstone Group, a real estate development, construction and management company operating for over three decades.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed a strong IT partner with a focus on managed service and cybersecurity to support special projects.

SOLUTION

What was the scope of their involvement?

Virtuworks provides advice and guidance on proper licensing that fits our organizational needs. The team also supports migration from network drives to cloud folders and provides SharePoint use to allow visibility across all departments and users in the organization.

What is the team composition?

We work with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

We’ve worked with them previously. We chose them over other options because they had high ratings, were close to our geographic location, offered good value for the cost, and had company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in January 2026, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Virtuworks’ licensing consulting has provided better results and use of apps for our users. The team is knowledgeable and easy to work with.

How did Virtuworks perform from a project management standpoint?

Virtuworks’ timelines have been exact. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Virtuworks’ knowledge, patience, and expertise are impressive.

Are there any areas they could improve?

There’s nothing they could improve on. They’ve been great.

RATINGS

5.0

Cybersecurity IT Managed Services
Managed Software Application & Solutions Hardware Other IT managed services Security Vendor Procurement & Selection Network Security
Confidential
Jan. 2015 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They make us feel like we’re their only customer."

Jul 30, 2026

President, Monument Real Estate Services

Erin Knight

Real estate
Coconut Grove, Florida
51-200 Employees
Online Review
Verified

Virtuworks manages the IT infrastructure and technology procurement for a property management company. The team is responsible for setting up and designing the client's technology and communication systems.

Virtuworks has established fully functioning systems with proper security protections, resulting in increased efficiency for the client. The team delivers on time and offers personalized communication and customer support. Virtuworks' ability to understand the client's operations is impressive.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Monent Real Estate Services, a property manager of multifamily communities throughout the Southeast and Midwest.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish for your property management operations?

We needed help managing our IT infrastructure and technology procurement for our corporate office, remote employees, and multiple on-site apartment community teams with geographic diversity.

SOLUTION

What was the scope of their involvement?

Virtuworks handles our IT stack end-to-end, from the Microsoft suite to security and hardware. They’ve set up and designed our entire technology and communication systems spanning multiple states, including firewall protections, security, hardware, and software within the Microsoft suite. The hardware includes computers, laptops, and printers.

What is the team composition?

We work with 6–10 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred Virtuworks to me. I chose them over other options because they were close to my geographic location and had a great culture fit.

What is the status of this engagement?

We started working with Virtuworks in January 2015, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Virtuworks, we have fully functioning systems with proper checks, balances, and security protections, resulting in efficiency throughout our company. We can customize spending by location and/or position needs with flexibility. Overall, our systems have been very efficient for the decade that Virtuworks has been managing them.

How did Virtuworks perform from a project management standpoint?

Virtuworks delivers on time and offers personalized communication and customer support. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Virtuworks’ ability to understand our operations and structure is impressive. They make us feel like we’re their only customer.

Are there any areas they could improve?

I can’t think of anything for Virtuworks to improve.

RATINGS

5.0

"Full IT protection, efficiency and personalized service."

Cybersecurity IT Managed Services IT Strategy Consulting
Managed Software Application & Solutions Hardware Help desk Managed Hosting Services Network Network Security
$200,000 to $999,999
Jan. 2023 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They do whatever they can to make any situation right."

Feb 13, 2026

Managing Dir of Technology & Storage Acquisitions, Basis

Adam Halem

Real estate
Delray Beach, Florida
51-200 Employees
Online Review
Verified

Virtuworks provided managed IT and cybersecurity services for a real estate company. The team managed the client's IT help desk, cloud networks, and security.

Thanks to Virtuworks' support, all users and devices were under full management. The client saw their Microsoft Secure Score increase by over 20 points, reaching 77%. Moreover, the team was personable and responsive, and the client was overall pleased with the results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Technology & Storage Acquisitions of Basis

Describe what your company does in a single sentence.

Real Estate Developer, Owner, Investor, Property Manager

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender

SOLUTION

How did you find Virtuworks?

Referral

Why did you select Virtuworks over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Virtuworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Virtuworks manages our IT helpdesk as well as cloud networks and security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All users and devices are successfully under full management

Microsoft Secure Score increased over 20 points and currently is over 77% (other companies similar size are at 43%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond in a timely manner and do a great job of keeping the customer happy.

What was your primary form of communication with Virtuworks?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are very personable which is not always what you get out of IT companies. They do whatever they can to make any situation right. Our business has grown tenfold since we first started with 3 employees and they have helped scale our IT capability.

Are there any areas for improvement or something Virtuworks could have done differently?

I think more reporting could be better. For example, a year end report of all tickets opened/closed etc.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Managed Software Application & Solutions Hardware Help desk Other IT managed services Security
$10,000 to $49,999
Jan. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I'm impressed with Virtuworks' response time on Microsoft Teams.”

Sep 10, 2026

Owner, Lady Law Group

Jennifer Perez-Roura

Legal
Miami, Florida
1-10 Employees
Online Review
Verified

Virtuworks provides IT support and security for a personal injury law firm. The team has set up hardware, managed software, provided cybersecurity solutions, and handled ongoing maintenance.

Virtuworks has completed the installation and monitoring of the client's systems' performance. The overall workflow has improved, and the client has had fewer security incidents. Virtuworks' project management is great, and the client is impressed with their response time on Microsoft Teams.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Lady Law Group, a personal injury law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed help with IT support and security.

SOLUTION

What was the scope of their involvement?

Virtuworks provides IT support and security for all our employees. The team has set up hardware, managed software, provided cybersecurity solutions, and handled ongoing maintenance.

What is the team composition?

We’ve worked with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred Virtuworks to me.

How much have you invested with them?

We’ve spent around $10,000–$50,000.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Virtuworks has completed the installation and monitoring of our systems' performance. Our overall workflow has improved, and we've had fewer security incidents.

How did Virtuworks perform from a project management standpoint?

Virtuworks' project management is great. We communicate via email and messaging apps.

What did you find most impressive about them?

I'm impressed with Virtuworks' response time on Microsoft Teams. They're always available.

Are there any areas they could improve?

I can't think of anything for Virtuworks to improve.

RATINGS

5.0

Cloud Consulting & SI
Cloud Server Migration Managed Software Application & Solutions Other IT managed services Security
Confidential
Mar. - June 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Virtuworks is very professional and communicative regarding our systems and security."

Aug 27, 2026

Controller, Real Estate Investment & Management Company

Anonymous

Real estate
Coral Gables, Florida
11-50 Employees
Online Review
Verified

Virtuworks provided cloud consulting for a real estate investment and management company. The team transferred the client's data and files and updated and implemented Microsoft 365 cloud software and systems.

The client saw improvements in their system security and efficiency thanks to Virtuworks' work. The team provided excellent project management, delivering work on time and providing guidance throughout the engagement. Moreover, Virtuworks was professional and communicative.

BACKGROUND

Introduce your business and what you do there.

I’m the controller of a real estate investment and management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed help with IT support services.

SOLUTION

What was the scope of their involvement?

Virtuworks transferred our data and files from a prior IT services company in an organized and timely manner. The team also brought us up to date on IT products and maintains the security of our IT systems proactively. Regarding specific technologies, Virtuworks has helped us update and implement Microsoft 365 cloud software and systems.

What is the team composition?

We’ve worked with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred Virtuworks to me. We chose them over other IT service providers because their pricing fit our budget.

What is the status of this engagement?

We worked with Virtuworks from March to June 2025

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of our files and emails were transferred successfully. We’ve also seen improvements in our system security and efficiency. For example, we’re now cloud-based instead of physical server-based for all of our IT needs.

How did Virtuworks perform from a project management standpoint?

Virtuworks provided excellent project management. The team delivered on time and provided guidance throughout the project and afterward. Regarding communication, we used virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Virtuworks is very professional and communicative regarding our systems and security.

Are there any areas they could improve?

No, we’re very pleased with them.

RATINGS

5.0

IT Managed Services
Cloud Security Hardware Network Other IT managed services Security Network Security
Confidential
Aug. 2022 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Virtuworks' responsiveness is impressive."

Aug 26, 2026

Partner, Azzendo Wealth Advisors

Cathy Pareto

Financial services
Coral Gables, Florida
1-10 Employees
Online Review
Verified

Virtuworks provides managed IT services for a wealth management company. The team is responsible for managing the client's network security, cloud-based systems, and office computers and laptops.

Virtuworks' support has improved the client's security and systems management. The team has a very efficient ticket system for addressing problems, and their responses have been timely throughout the engagement. Moreover, Virtuworks maintains communication with the client through virtual meetings.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at Azzendo Wealth Advisors, a wealth management and planning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed help with technology implementation, security management, and communications.

SOLUTION

What was the scope of their involvement?

Virtuworks manages all of our IT infrastructure, including our network security, cloud-based systems, office computers, and laptops.

What is the team composition?

We work with 6–10 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred Virtuworks to us. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, and had company values that aligned with ours.

What is the status of this engagement?

We started working together in August 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Virtuworks has improved our security and systems management.

How did Virtuworks perform from a project management standpoint?

Virtuworks has a very efficient ticket system for addressing problems, and their responses are timely. We communicate via virtual meetings.

What did you find most impressive about them?

Virtuworks' responsiveness is impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

RATINGS

5.0

Cybersecurity Digital Asset Management IT Managed Services
Cloud Security Cybersecurity Consulting
$50,000 to $199,999
Aug. 2021 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They never treat us like just another support ticket."

Aug 25, 2026

President, GRID Systems/VendorSmart

Alejandro Delgado

Information technology
Plantation, Florida
51-200 Employees
Online Review

Virtuworks provided managed IT services for a vendor management company. The team managed the client's cloud infrastructure and cybersecurity efforts. They also provide help desk support and end user support.

Virtuworks helped the client achieve near-zero system downtime and rapid ticket resolution. The team was highly responsive and delivered items on time. They had a true partnership mentality and are proactive. The client also praised their human, jargon-free communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of GRID Systems/VendorSmart

Describe what your company does in a single sentence.

At VendorSmart, we simplify vendor management for property managers and community associations. We handle your project bidding with board-ready comparison packets, continuously verify vendor insurance and licensing to eliminate liability, and connect you with vetted local contractors while streamlining contract renewals and 1099s.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint

SOLUTION

How did you find Virtuworks?

Online Search
Referral

Why did you select Virtuworks over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Virtuworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Virtuworks provides our organization with full-service managed IT support, cloud infrastructure management, and cybersecurity services. They serve as a seamless extension of our internal team, overseeing day-to-day IT operations, network reliability, and technology strategy. Key Deliverables:

24/7 IT Helpdesk & End-User Support: Fast, responsive troubleshooting and technical assistance for our entire team.
Cloud Solutions & Infrastructure Management: Secure cloud deployment, seamless system integrations, and ongoing server/network maintenance.
Cybersecurity & Data Protection: Robust endpoint security, automated data backups, threat monitoring, and proactive risk mitigation.
Hardware & Software Lifecycle Management: Smooth onboarding/offboarding setups, software licensing, and system updates.
Strategic IT Consultation: Proactive guidance on technology investments to support our business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Near-Zero System Downtime: Achieved virtually 100% network and cloud uptime, eliminating technical disruptions to our daily operations.
Rapid Ticket Resolution: Support requests and troubleshooting tickets are consistently acknowledged within minutes and resolved well ahead of target response times.
Seamless Onboarding & Deployment: Reduced new-hire technology setup time by providing fully configured, ready-to-go workstations and accounts on day one.
Zero Security Incidents: Maintained a clean security record with proactive threat monitoring, regular patch management, and reliable automated backups.
Internal Time Savings: Offloaded complex IT workflows from our internal staff, allowing our team to stay 100% focused on core business priorities.

Microsoft Secure Score increased over 20 points and currently is over 70% (other companies similar size are at 42%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timeline & Delivery: Virtuworks consistently hits every deadline. Project rollouts, system upgrades, and hardware deployments are delivered on schedule with zero unexpected downtime.
Responsiveness: Their response times are exceptional. Urgent issues are addressed almost immediately, and regular support requests are handled quickly without requiring follow-up.
Communication & Structure: They maintain complete transparency through clear ticketing workflows, regular status check-ins, and proactive updates. We always know who is handling our request and where it stands.

What was your primary form of communication with Virtuworks?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

True Partnership Mentality: They never treat us like just another support ticket. Virtuworks genuinely cares about our business, anticipating problems before they happen and treating our systems with the same care as their own.
Proactive vs. Reactive: While most IT providers wait for things to break, Virtuworks consistently stays ahead of potential issues, upgrades, and security needs.
Human, Jargon-Free Communication: Their team is incredibly approachable, friendly, and patient. They explain technical solutions in clear, straightforward terms that make collaboration effortless.
Unmatched Reliability: The consistency of their speed and expertise gives us complete peace of mind. Knowing our entire IT infrastructure is in their hands allows us to operate with absolute confidence.

Are there any areas for improvement or something Virtuworks could have done differently?

Honestly, there is nothing they could have done differently. From day one, their communication, technical execution, and responsiveness have exceeded our expectations. They have been an outstanding partner across the board, and we couldn’t be happier with their service.

RATINGS

5.0

Cybersecurity IT Managed Services
$10,000 to $49,999
July - Aug. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their customer service and knowledge were impressive."

Jul 30, 2026

Executive, Legacy Residential

Anonymous

Real estate
Miami, Florida
201-500 Employees
Online Review
Verified

Virtuworks has provided IT support for a residential property management company. The team has set up accounts and security policies, monitors security incidents, and manages the Microsoft Secure Score.

Virtuworks has successfully managed all users and devices. The client's Microsoft Secure Score has increased by 20 points, bringing it over 70%. The team delivers work on time and has a knowledgeable approach. Virtuworks also provides excellent customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Legacy Residential

Describe what your company does in a single sentence.

Multifamily Residential

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint

SOLUTION

How did you find Virtuworks?

Other

Why did you select Virtuworks over others?

Referred to me

How many teammates from Virtuworks were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Virtuworks handles an area of IT support for Legacy Residential Group

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All users and devices are successfully under full management

Microsoft Secure Score increased over 20 points and currently is over 70% (other companies similar size are at 45%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes on time and postive outcome

What was your primary form of communication with Virtuworks?

Virtual Meeting

What did you find most impressive or unique about this company?

Their customer service and knowledge were impressive.

Are there any areas for improvement or something Virtuworks could have done differently?

RATINGS

5.0

"i would recommend Virtuworks as an IT company"

Cybersecurity IT Managed Services
Network Telecom Network Security
Confidential
July 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Virtuworks' communication about what was going on was impressive."

Jul 30, 2026

Comptroller, Mocca Group

Yvette Rivero

Construction
Miami Springs, Florida
51-200 Employees
Online Review
Verified

Virtuworks provided network infrastructure support for a construction company. The team deployed wireless coverage, implemented a business phone system, and enabled secure remote access.

Virtuworks' support helped the client reduce downtime and interruptions. The team delivered on time and communicated effectively in person.

BACKGROUND

Introduce your business and what you do there.

I’m the comptroller of Mocca Group, a construction company. We specialize in creating custom luxury homes and commercial spaces, collaborating with top architects and designers to deliver personalized, high-end projects tailored to each client's vision.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed help with our network infrastructure.

SOLUTION

What was the scope of their involvement?

Virtuworks set up and maintained a reliable, secure network to support day-to-day operations across our locations. They also deployed wireless coverage sufficient for staff and site connectivity needs, implemented a business phone system to support internal and client communications, and enabled secure remote access so staff could connect to company systems and files from job sites or off-site locations. The team only did configurations; they didn’t do any wiring.

What is the team composition?

We worked with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred them to me.

What is the status of this engagement?

We worked together on July 2021

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our system ran smoothly, and we had no hacking issues. We also reduced downtime and had fewer interruptions.

How did Virtuworks perform from a project management standpoint?

They delivered on time most of the time. We communicated in person.

What did you find most impressive about them?

Virtuworks’ communication about what was going on was impressive.

Are there any areas they could improve?

No, there weren’t any.

RATINGS

5.0

Cybersecurity IT Managed Services
Application Security Cybersecurity Expert Testimony Cloud Security Network Security Threat Intelligence Services
$10,000 to $49,999
Jan. 2025 - July 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team is very responsive and meets all of our deadlines on a regular basis."

Jul 29, 2026

Manager, Development & Property Management Company

Dana M

Real estate
Miami, Florida
1-10 Employees
Online Review
Verified

Virtuworks provided managed IT services for a development and property management company. The team set up accounts and security policies, managed Microsoft Secure Score, and used Intune and Microsoft Defender.

Virtuworks successfully managed the client's users and devices, and the client's Microsoft Secure Score increased by over 20 points. The team was highly responsive, meeting all deadlines. Their communication and problem-solving skills were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of a development and property management company.
Describe what your company does in a single sentence.

Development and property management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint

SOLUTION

How did you find Virtuworks?

Referral

Why did you select Virtuworks over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from Virtuworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hands-on with our management team solving all issues regarding emails, Internet, Spam and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All users and devices are successfully under full management

Microsoft Secure Score increased over 20 points and currently is over 73% (other companies similar size are at 42%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very responsive and meets all of our deadlines on a regular basis

What was your primary form of communication with Virtuworks?

Virtual Meeting

What did you find most impressive or unique about this company?

Great communication and problem-solving with regards to Internet, security and emails

Are there any areas for improvement or something Virtuworks could have done differently?

We keep them posted and they solve all of our problems

RATINGS

5.0

Cybersecurity IT Managed Services
Managed Software Application & Solutions Managed Hosting Services
$200,000 to $999,999
Jan. 2000 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Virtuworks' attentiveness, speed, and quality were remarkable."

Jul 13, 2026

Principal, Newport Property Construction

Jose More

Construction
Miami, Florida
11-50 Employees
Online Review
Verified

Virtuworks provided managed IT services for a general contractor. The team set up accounts and security policies, monitored security, managed devices, and increased the client's Microsoft Secure Score.

Thanks to Virtuworks' efforts, the client's Microsoft Secure Score increased by more than 20 points, and all users and devices were under management. The team met all deadlines and exceeded expectations. Virtuworks was attentive, fast, and delivered quality work throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of Newport Property Construction

Describe what your company does in a single sentence.

Full service General Contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Device management using Intune and Defender for Endpoint
Manage and increase Microsoft Secure Score

SOLUTION

How did you find Virtuworks?

Other

Why did you select Virtuworks over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Virtuworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It manage, cyber securty and software

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Microsoft Secure Score increased over 20 points and currently is over 70% (other companies similar size are at 42%)

All users and devices are successfully under full management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the team, met all deadlines and went above expectations

What was your primary form of communication with Virtuworks?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Virtuworks' attentiveness, speed, and quality were remarkable.

Are there any areas for improvement or something Virtuworks could have done differently?

none

RATINGS

5.0

Showing 1-11 of 18 Reviews

IT & Cybersecurity

VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering business IT support through Microsoft 365, advanced cybersecurity services, seam- less accessibility, cloud scalability, and expert US-based IT management.

Small

Frontline workers with minimal device needs

$99 /month

Microsoft Licensing: M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Web versions only
Other Microsoft Features: Microsoft Bookings

Medium

Full-time employees needing robust support & tools

$129 /month

Microsoft Licensing: M365 Business Premium
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Full desktop & mobile apps
Other Microsoft Features: Bookings, MileIQ, Defender, Intune, Teams, etc

Large

(Add On) Advanced compliance or protection needs

$59 /month

Microsoft Licensing: Defender for Cloud Apps, Entra ID P2
Email: N/A
Storage: N/A
Office Apps: N/A
Other Microsoft Features: N/A

Features	Small $99 /mo	Medium $129 /mo	Large $59 /mo
Microsoft Licensing	M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1	M365 Business Premium	Defender for Cloud Apps, Entra ID P2
Email	Exchange Online (50GB)	Exchange Online (50GB)	N/A
Storage	OneDrive (1TB), Sharepoint	OneDrive (1TB), Sharepoint	N/A
Office Apps	Web versions only	Full desktop & mobile apps	N/A
Other Microsoft Features	Microsoft Bookings	Bookings, MileIQ, Defender, Intune, Teams, etc	N/A
Cybersecurity	Entra ID P1, MFA, Conditional Access	MFA, DLP, Conditional Access, Defender	Entra ID P2, Defender for Cloud Apps, PenTesting, Risk Assessments
IT Support	24/7 US-Based support, On/offboarding support	24/7 US-Based support, On/offboarding support	Advanced security incident response, Advanced network security, compliance management, vulnerability management
Device Support	Mobile support, Shared work stations	PC/Mac and mobile support, remote desktop access	N/A
Automation & Management	Auto Provisioning, Virtuworks Cloud Console, VirtuWorks Autopilot	Auto Provisioning, Virtuworks Cloud Console, Virtuworks Autopilot	N/A
Compliance Certifications	ISO 27001, 20000, 9001	ISO 27001, 20000, 9001	ISO 27001, 20000, 9001
Training	Not Included	Not Included	Employee Awareness Training (25 user min)

Small $99 /mo
Microsoft Licensing	M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
Email	Exchange Online (50GB)
Storage	OneDrive (1TB), Sharepoint
Office Apps	Web versions only
Other Microsoft Features	Microsoft Bookings
Cybersecurity	Entra ID P1, MFA, Conditional Access
IT Support	24/7 US-Based support, On/offboarding support
Device Support	Mobile support, Shared work stations
Automation & Management	Auto Provisioning, Virtuworks Cloud Console, VirtuWorks Autopilot
Compliance Certifications	ISO 27001, 20000, 9001
Training	Not Included

Medium $129 /mo
Microsoft Licensing	M365 Business Premium
Email	Exchange Online (50GB)
Storage	OneDrive (1TB), Sharepoint
Office Apps	Full desktop & mobile apps
Other Microsoft Features	Bookings, MileIQ, Defender, Intune, Teams, etc
Cybersecurity	MFA, DLP, Conditional Access, Defender
IT Support	24/7 US-Based support, On/offboarding support
Device Support	PC/Mac and mobile support, remote desktop access
Automation & Management	Auto Provisioning, Virtuworks Cloud Console, Virtuworks Autopilot
Compliance Certifications	ISO 27001, 20000, 9001
Training	Not Included

Large $59 /mo
Microsoft Licensing	Defender for Cloud Apps, Entra ID P2
Email	N/A
Storage	N/A
Office Apps	N/A
Other Microsoft Features	N/A
Cybersecurity	Entra ID P2, Defender for Cloud Apps, PenTesting, Risk Assessments
IT Support	Advanced security incident response, Advanced network security, compliance management, vulnerability management
Device Support	N/A
Automation & Management	N/A
Compliance Certifications	ISO 27001, 20000, 9001
Training	Employee Awareness Training (25 user min)

Our Story

VirtuWorks delivers advanced Business IT Support by combining managed services with automation and AI to provide smarter technology solutions for organizations with 10–500 users. Our approach reduces downtime, improves IT efficiency, and drives productivity. Built on decades of experience, driven by trust, and focused on growth, we provide secure, scalable infrastructure and cybersecurity solutions designed to support long-term business performance.

What Sets Us Apart

NSF-ISR Certified

ISO 20000 ISO 27001 ISO 9001

BBB A+ Rating

Better Business Bureau A+ Rating with

Premier Verified means Clutch independently confirmed Virtuworks is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 16 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 16

Overall Review Rating: 4.9

Source: Clutch

Last Updated: September 10, 2026

Business Entity

Business Entity Name	G.I.S., Inc.
Source	Florida Department of State, Division of Corporations
Jurisdiction of Formation	Florida
Date of Formation	June 21, 1994
Status	Active
Last Updated	January 9, 2026
ID	P94000046181

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 9, 2026

Learn More About The Clutch Verification Process

Locations (1)

3850 Bird Road Suite 103 Miami, FL, United States 33146

31 - 40

Contact Virtuworks

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Virtuworks

Built on experience. Driven by Trust.

2 Languages that we service

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Virtuworks Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Customer Satisfaction

Consistent Long-term Partnership Success

Significant Microsoft Secure Score Improvements

Valuable for Complex IT Integrations

Proficient IT Support and Security Services

Occasional Delays in Non-Critical Issue Responses

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