Viral Coach

BACKGROUND

Please describe your company and position.

I am the CEO of Accurate Electric Plumbing, Heating and Air

Describe what your company does in a single sentence.

Residential, electrical, plumbing, heating and air conditioning contractor. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Monetize social media

SOLUTION

How did you find Viral Coach?

Social media ad

Why did you select Viral Coach over others?

• High ratings
• Great culture fit

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I knew nothing about social media marketing. I was paying an agency $3,000 a month to receive at most 200 views and five or six likes (2 of which were family members).  I needed to become relevant in social media and get my face in front of my potential customers on a large scale.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Primarily, they had a 10 million view guarantee. But, learning to create content that could get those views is really the crux of what they provide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of my project was stellar. 95% of the time I would receive responses to my questions within minutes. The few times I didn't was because I was messaging them at 2:00 a.m.. 

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

My experience with Viral Coach has been nothing short of exceptional. From my very first interaction, it was clear I was in great hands with a knowledgeable and highly competent team—and that impression proved true every step of the way.

They guided me through everything: which equipment to buy, how to set up lighting and camera angles, and even fine-tuned adjustments until everything looked just right. From there, they walked me through the entire video creation process. Their script-writing tools made content creation incredibly easy—I simply provided a few prompts and the rest was handled seamlessly.

My personal coach, Josh, has been outstanding—always encouraging, incredibly responsive, and seemingly tireless. On top of that, there’s an entire team behind the scenes: one that reviews my content, another that reviews edits, and another that works directly with my editor to fine-tune everything before posting. They even set me up with tools that make posting to all social platforms effortless and assigned support for comment responses and bottom-of-the-funnel content.

Literally everything was done for me except filming the videos.

When I decided to run Facebook and Instagram ads, they handled that as well—at no additional charge. Kristina has been amazing, reviewing spend and lead flow and sending clear weekly Loom updates so I always know exactly how things are performing.

I could go on and on, but the bottom line is this: Viral Coach is an exceptional company run by exceptional people. They completely set me up for success on social media, and I was a total novice before working with them.

Thank you to Viral Coach, Josh, Kristina, and the entire team. I couldn’t recommend them more highly.

Are there any areas for improvement or something Viral Coach could have done differently?

I can't think of any. They have so many resources that I wasn't able to utilize them all. 

BACKGROUND

Please describe your company and position.

I am the Owner of PUDI Legacy

Describe what your company does in a single sentence.

We help families structure wealth to avoid probate, reduce taxes, and protect retirement income.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Master social media marketing
• Generate leads online

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach guides you down the path to successfully create and produce content for your business, leveraging systems that work in todays social media marketing world:
- equipemnt
- production and post production support
- social media management
- deliverables

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So far I have been able to build a clear path for creative, production and post production. I am about to launch (posting) in January 2026.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When I first signed up for the program I was onbaorded and given instructions for the master course work. From there I did feel a bit of a gap in support, I posted some videos for feedback from the coaches but did not get much response. 

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

I think the systems they teach are current and work well online. The use of organic content to grow your community and go viral is a smart approach. From there - optimizing for ad spend.

This is a smart path for success and budget.

Are there any areas for improvement or something Viral Coach could have done differently?

Perosnally, I was expecting more support from the coaches but I think the way the skool platform is designed, it's more of a self learning program than it is coaching program.

BACKGROUND

Please describe your company and position.

I am the Founder of STR Wealth Academy

Describe what your company does in a single sentence.

We help established short term rental hosts break free from daily operations, reclaim their time, and scale sustainably using the Short-Term Rental Operating System (STROS). 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• To increase traffic through our funnel to acquire new clients to grow our coaching business to $50K/mth +
• Learning how to create a better process to create content that was not so time intensive (we just had another child and between that and running our other businesses it just felt like we didn't have time to do it even though we knew it was super important to do consistently)

SOLUTION

How did you find Viral Coach?

Facebook ad

Why did you select Viral Coach over others?

It felt like exactly what we needed for where we were at in our business

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach helped us to do the following:

• Know exactly what type of recording gear we needed in order to have our content look much more professional
• Helped us to ideate, script, record, edit, schedule, post, and measure metrics from the content and then be able to make tweaks on future content based on data of what worked / didn't
• Helped us to refine our offer to make it more attractive to prospective buyers
• Helped us to get more comfortable and consistent in recording content and do it in a way that wasn't so time intensive as we were doing it before

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're still fairly early in the process but here are the early metrics from the work that's gone out so far:

• Impressions are up 57% in the first 2 months
• Post engagement is up 90% in the first 2 months
• Post volume is up 13,000% in the first 2 months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Viral coach team is very accessible through a private Slack communication channel where 99% of the messaging / communication happens. They lay out a process that's very simple to follow and they're very good at letting us know exactly what is needed at what times, and follow up when necessary to hold us accountable. 
We really enjoy our account managers, and they've both been super helpful in creating a strategy and plan, and also sharing what's worked well for other clients and how to adopt best practices into our own business. 
Never had to wait long at all on getting a response back from their team. 

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I haven't seen another agency that has a service like this where they'll also edit and schedule and post all of your content for you. 

That alone was a huge game changer for us and really helped us to start getting some traction and momentum and dialing it into a repeatable process to follow. 

Are there any areas for improvement or something Viral Coach could have done differently?

Where were you 5 years ago lol? 

But in all seriousness I can't really think of any areas they could have done better or different as it's been an overall very positive experience so far and we're looking forward to going further into the process with them and seeing how it impacts the rest of our business overall. 

BACKGROUND

Please describe your company and position.

I am the CEO of a software company 

Describe what your company does in a single sentence.

Software for home improvement sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Put and train a team to edit and post videos
• Set up a system for constant posting on social media
• Learn how to make videos

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Other

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

● Twelve-Month Membership to the Viral Coach Skool Group
● Six-month intensive 1-on-1 Guidance via Slack
● Customized Program Timeline: Tailored to your business needs and current social media presence
● Custom Working Plan & Action Items: Developed based on your unique objectives and input
● Hands-On Support
○ Done-With-You Studio Setup
○ Done-With-You Scriptwriting for content
○ Done-For-You Interview-Style Content (just show up to the call)
● Gear Setup Support for our recommended gear
● Production Management Support
● Full-Service Staffing for Editor / Social Media Manager
● Editor Quality Control and Assurance
● Automated Posting Setup for All Social Media Platforms
● Full ManyChat Funnel Integration
● Unlimited Private Coaching Calls

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

250 k views in 6 months started zero, and based on Viral Coach's gurantee, we should hit 10 M within the next 6 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response times have been great. Josh and Rebecca are very quick communicators on Slack.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Viral Coach's gurantee over competition makes this a no brainer to buy.

Are there any areas for improvement or something Viral Coach could have done differently?

Yes, many minor things but nothing major thus far. If something comes up I will be sure to let VC team know and based on our experience they will address our concern swiftly.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of MacRAE'S Digital Marketing

Describe what your company does in a single sentence.

Digital marketing including website design, SEO, SAO + more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

Grow our social media engagement

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• Good value for cost
• Company values aligned

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Viral Coach for a few months now, with the goal to increase our Social Media presence through thoughtfully doctored scripts and well produced social media videos. Their team assisted us in getting a filming set up, and assistance with scripts and deliverables we should be delivering monthly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were promised 10,000,000 views by then end of our agreement with Viral Coach, or our money back. With this, we have released one video a day, for over 90 consecutive days, across YouTube, TikTok, Instagram and LinkedIn.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With support from Josh, we now have a top-notch filming set up, scripts drafted and ready to go for our team. Josh is always readily avaliable for 1-1 calls, including during filming sessions. If there are any questions we may have with regards to filming set up, body language and candance while speaking.

Our editor Ian is great as well, always having our videos editted and uploaded right on time, with no issues at all. Response time overall has been a positive experience for our team.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their level of knowledge on our script flow when they didn't know our industry too well,  the equiptment, and overall morale of every team member.

Are there any areas for improvement or something Viral Coach could have done differently?

While we have not had our viral moment yet, we have full faith in Viral Coach, they will help us achieve these results!

BACKGROUND

Please describe your company and position.

I am the Film & TV Business Coach of Elevate Creative Talents

Describe what your company does in a single sentence.

Online education for film and tv creatives

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• increase reach of organic posts
• help with my offers

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach taught me how to set up my studio, build a team to deliver my social media content faster, and helped with my funnels

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My reach grew significantly. 

I'm able to know exactly what kind of content will go viral for my niche

I have a full system that works

Coaches to guide me each step until we figured out what worked

Dedicated Ads manager

Feedback on my funnels and other sales pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are always keeping in touch with me. Very good communication.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed that they cover so much. I built an entire operating system b/c of them. I thought I wanted to go viral, but they built the processes for my business to thrive once the traffic showed up.

Are there any areas for improvement or something Viral Coach could have done differently?

I wish we could've figured out my type of content in less time. And I think they should focus on how social media is different for each creator's background and how they are seen in the public and shape your content for that. But it could just be how the process works.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of SkyyTask

Describe what your company does in a single sentence.

SkyyTask, we are a tech company that connects clients with licensed drone operators all around the countey for every drone service. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Grow organic following & audience on Social Media
• Branding and brand awareness
• Social media content marketing

SOLUTION

How did you find Viral Coach?

Facebook Ad

Why did you select Viral Coach over others?

They seemed very versed in organic content

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired on VC to help with our social media and organic content flow. I did not know much about content creating nor did I have any content to market. The goal was to build brand and also build a following to get SkyyTask circulating and reaching our target audience across all of our social platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For me, my company is more visible on social media platforms. All AI platforms know just as much abuut my company as I do and as of current there is a lot of content surrounding my company that we produce on a daily basis. It has converted to App downloads and awareness of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was great. My main POC was Josh and he was awesome to work with and helping us build my brand. The team was very knowledgeable in the social media world and how algorithms work. For brandareness my needs were most definitely met as the awareness continues to grow. I'm shy with my following but I'm sure that will come with time and as the algorithms learn to place my content. 

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was super impressed with all the technology this company utilizes on a daily basis. From communication, to learning and setup, to organization and process. There seemed to be a tech tool for virtually all steps and it was great to learn new things.

Are there any areas for improvement or something Viral Coach could have done differently?

For the most part I'd say everything was spot on. I wish they had a team that helps with scripts and content creating in it self to lighten the work load. They did provide great hook ideas for content but if there was someone that can help with scripts when time is tight that would be very useful. Also I think explaining that some of the platforms required by the team to use with my company cost more money each month in subscriptions so explaining that better upfront would be useful.

BACKGROUND

Please describe your company and position.

I am the Operations Officer of Alchemy Plumbing

Describe what your company does in a single sentence.

Commercial and Residential Plumbing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Setup proper recording space
• Learn recording techniques and best practices
• Hire editor

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• High ratings
• Great culture fit

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach helped us with building out our studio, learning recording and posting processes, scheduling posting, editing and more. We wanted to get back into a regular cadence with posting, put in place a solid process, lock in a solid editor, and learn as much as we can about success for businesses using social media. Their staff is incredibly responsive and quick to step up when you have questions and need support. 
The process is very organized and honestly exciting to go through. They are excited for your acheivements just as much as you are! Nico was our rep and was wonderful to work with. I always looked forward to our weekly meetings. We are now setup with a great editor who is helping us get content ready to post on a regular cadence. 
If you are on the fence about using their services, I cannot recommend enough for you to take the plunge and give them a try. Go in with an open mind and put your socials in their trust. They are worth it!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have an editor we work with directly that is trained in our branding, communication, and expectations of our social media. We have fully built out recording studio and an understanding of how to operate all equipment, and an understanding of how to use social media for our business. Our social media engagement has gone up throughout our time with Viral Coach as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were SO fast to respond practically at all times. Clear documentation of all needs, problems that arise, and effiency with getting solutions. It truly felt like the red-carpet treatment nearly at all times.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness and eagerness to help and make the program work. We ran into a few hiccups during our time with Viral Coach that wasn't at their fault, but they were so fast to respond and adjust to meet our needs. That goes beyond the expectations of a contract and shows their desire to help their client driving their actions.

Are there any areas for improvement or something Viral Coach could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of The Jai Institute for Parenting

Describe what your company does in a single sentence.

We train and certify Parenting Coaches

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Shift our messaging away from broad parenting to being the leading authority in the field of parent coaching
• Build more trust and relationship with our core audience
• Grow brand awareness and top of funnel visibility

SOLUTION

How did you find Viral Coach?

Social Media

Why did you select Viral Coach over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach is working with us to refine our messaging, improve quality of our content across all social media channels and increase our production volume.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are still at the beginning of this project, and so far I can say that the quality of our content has seen a huge improvement. We are posting 2x daily, and are very happy with the specificity that we were looking to achieve in terms of our brand voice. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have been so impressed with the systems, team, and processes provided by Viral Coach. It has made this project so easy for us to implement. Amazing, timely support and encouragement (because getting on camera can be intimidating!) 

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

It's a big investment, but given the level of support we are receiving I understand why. LaMonica and Rav feel like a natural extension of our team. 

Are there any areas for improvement or something Viral Coach could have done differently?

Not so far. 

BACKGROUND

Please describe your company and position.

I am the CEO of Genoplex.ai

Describe what your company does in a single sentence.

Genoplex.ai helps connect patients to advanced therapies at qualified treatment centers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Increase awareness of Therapy4me.ai
• Drive tech platform adoption to > 1,000 users per week

SOLUTION

How did you find Viral Coach?

Instagram Ad

Why did you select Viral Coach over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

6 month access to Viral Coach system and coaching.  Key deliverables included support with script writing, video production and post-production editing.  Also, set up of tech stack, including Vista Social, to support daily short-form video post scheduling across 7 social media platforms (X, YouTube, TikTok, Instagram, 3 Facebook accounts).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes from the project showed growing number of views and engagement across all social media platforms.  For example, weekly views increased from <100 to over 5,000 weekly views.  Also, regular posting of content led to increase in Therapy4me.ai website traffic to >1,000 visit per week (supported by $30 per day ad budget).  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I received regular, weekly at minimum, support from project management.  The project management team stepped in and responded often in under 1 hour with support, encouragment and answers to any of my questions.  

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by the quality of the production team, account team, and project management contacts.  There is a strong culture fit and supportive community—they make me feel like a superstar influencer!

Are there any areas for improvement or something Viral Coach could have done differently?

There were a number of hidden fees that I was not aware of when I signed up and it would have been good if sales representative was more transparent about these fees, for example, purchasing access to tech stack, Vista Social and ManyChat.  Also, I needed to hire a video editor at an additional ~$1,000 per month (I thought this was included as part of my $6,000 monthly fee.