Viral Coach

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Viral Coach, a beauty and cosmetics company that provides aesthetic injection services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

I needed help establishing my online and social media presence.

SOLUTION

What was the scope of work done by Viral Coach?

Viral Coach has educated me on how the social media market works. They’ve taught me what apps and programs to use and what’s useful for my social media marketing. The team has set me on a path to be successful on my own if necessary, but they also provide support.

What is the team composition?

I work with two teammates from Viral Coach.

How did you come to work with Viral Coach?

I was impressed with Daniel’s talking head video. What Viral Coach offered resonated with my business needs. Their knowledge and support were highly individualized, and their program was suited to what my business needed to move forward. Overall, it sounded more truthful, logical, and trustworthy.

How much have you invested with them?

I’ve spent $2,000.

What is the status of this engagement?

I started working with Viral Coach in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach has helped me have a better understanding of how the social media market works, and I now know how to work with it. My social media presence has improved tremendously, and I have 10x more viewers on my social media accounts. The team has also taught me how to create good-quality videos to have more engagement, and they’ve helped me with content creation.

Moreover, my audience has started to know me better and understand more about the services I offer.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s project management is good. I communicate with the team via email and video calls.

What did you find most impressive about them?

I’m impressed with the depth of Viral Coach’s knowledge of the market.

Are there any areas they could improve?

It would be good if they did a little more follow-up.

Do you have any advice for potential customers?

Viral Coach’s program is designed to give you knowledge and support. If someone isn’t willing to put in the effort, it won’t work. As a business owner, you need to have this knowledge to navigate your business.

BACKGROUND

Please describe your company and position.

I am the Principal Dentist of Belledental

Describe what your company does in a single sentence.

Restorative Dental Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Improve public understanding of minimally invasive dental care
• Improve new patient flows to my dental practice becuase of improved understanding
• Share my restorative knowledge with dentists worldwide

SOLUTION

How did you find Viral Coach?

social media posting by VC

Why did you select Viral Coach over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• good fit of methodology

Describe the scope of work in detail. Please include a summary of key deliverables.

In general, the dentisry is relatively poorly understood by the general public. This has resulted in a strong marketing drives towards agressively invasive dental treatments that frequently contribute to the significant loss of tooth structure as a by-product of "restoration" of teeth: Ultimately leading to premature tooth loss. The objective of Belledental is to increase the public's knowledge around restorative options in dental care that highlight minimally invasive techniques that provide for restoration (ideally) without cutting teeth and augment people's dental tissues to enhance both cosmetics and function. I believe that if public dental care choices are driven by informed decisions regarding their choice of dental care, they will overwhelmingly choose minimally invasive dental care over traditional, more agressive, high biologic cost treatment options. This program of understanding needs to be largely driven by influencer type social media posts to develop understanding, reach as well as desire. The other deliverables (improved new patient flow and teaching dentists about these techniques) flow from the scaling of my business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still early in the project but have a clearly defined program strategy and have regular feedback from postings. Prompt and straightforward feedback, a culture of assistance and non-judgement and provision of resources to assist with growth and development in the social media space.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Viral Coach delivers feedback and suggestions 

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Viral Coach has a clearly defined program for success with multiple examples of proven marketing results in numerous business categories. I was attracted to the combination of being able to create high numbers of quality organic media posts that generate viral views by applying just a few hours per month. Viral Coach's internal editor program appears to be the key to leveraging time for small business owners to create content that drives sales.

Are there any areas for improvement or something Viral Coach could have done differently?

Viral Coach has a comprehensive online Skool program that clearly lays out the steps involved in creating quality organic social media content, it's distribution as well as a supportive community for posting and review of content. The structure of the program caters for individuals who want to largely create content themselves right through to businesses that want much of the nuts and bolts done for them - and is clear about the various levels of support.

BACKGROUND

Please describe your company and position.

I am the CEO of an e-commerce company.

Describe what your company does in a single sentence.

We sell consumer products via ECom and retail outlets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Understand HOW to create effective Short Form Videos
• Have those videos create impact and generate leads and sales
• Learn how to do this so we have a lifetime skill

SOLUTION

How did you find Viral Coach?

Facebook Ad

Why did you select Viral Coach over others?

• Company values aligned
• Sales process is very tailored

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Daniel is a genius and he's created a program I've atually watched and learned from. The coaching team he has are professional, fun and engaging and just as clever. Our team are learning skills nobody else actually teaches becasue all the other 'experts' out there talks about it but doesnt teach and transfer the skills. The program is a significant investment, BUT, Its genuine, its easy to undertand and I've SAVED so much time, doubt and running around trying to figure this stuff out. WELL WORTH the investment. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Studio Setup that looks amazing

Learned how to structure scripts for viral videos

Secured an awesome video editor

Creating scripts that are concise and speak to our audience

Have changed how I lead and run our business and talk about it

We are working ongoing with them, so happy to circle back in 6 month to give more info here

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are organised and all over the workflow

I ask a question and someone answers usually within a few hours. I am in Australia on a different time zone

Very impressed

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are commited to knoweldge transfer and empowering others. They actually care and they genuinely want to see people and brands successful. 

Are there any areas for improvement or something Viral Coach could have done differently?

Yes, as the world and currencies are changing a LOT... the fee for service for non USD companies means their fees when converted into local currency are really high. (eg a $36k USD program is $55AUD in Australia). Especially when all our income for our businss is in AUD. I think there is a benefit to country pricing or country related fees. I've worked with a compnay that does that and it has actuall helped them grow because the basic premise was that they wanted EVERYONE to have access to their work. Thats an idea for Daniel and the team to explore. 

BACKGROUND

Please describe your company and position.

I am the CEO of Retire Well Financial Group

Describe what your company does in a single sentence.

I sell annuities and do retirement planning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• To gain new clients

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

No work was provided. I asked for a refund. They refused. Instead they asked for $19,000 additional payment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No work was completed and refund was asked for. Instead of refunding they claim I owe another $19,000.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered nothing. They were very abrasive in their responses.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found they don't honor their refund policy enven though no work was completed

Are there any areas for improvement or something Viral Coach could have done differently?

Better communication. Don't treat customers badly and honor the cancelation. 

Company Responses

The service provider responded on September 12, 2026.

Imran, we understand you're frustrated and remain available to work through this with you directly, including any questions about the terms. We do feel it's necessary to give readers the full context, because your account record differs substantially from what you've described.

For anyone reading this: this client enrolled in July 2026 and attended his kickoff strategy call on July 21. He was assigned a dedicated account manager and a senior media buyer, given access to all our program resources, and issued two action items: create social profiles and send brief test footage for review. Neither was ever completed. Our team followed up continuously for three weeks and never received a response, all while conducting market research, writing scripts, and planning strategy for the service term.

The refund policy in effect with his program agreement required timely written notice. No such request was received. His first request to cancel arrived at the end of August, outside of the timely notification window.

No longer eligible for a refund, he was offered two alternatives: a 60-day pause of billing and services so he could begin when able to participate, or an early exit releasing him from the substantial majority of his balance while compensating our team for work already completed. Neither was accepted, and a payment dispute was filed instead.

We're clear with prospective clients: nearly everything we do is done for you, but we cannot begin until a client gives us something to work with. We would have been glad to produce results here, but were never given the chance. We remain available to complete the contracted work as scheduled, or to agree to an early end that suits both parties.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a travel and leisure company. We operate two brands: one that offers general tours worldwide and another that specializes in Muslim-friendly travel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help increasing our brand awareness and exposure on social media.

SOLUTION

What was the scope of their involvement?

Viral Coach has taught us how to create viral scripts and the methodology for creating reels for the middle, top, and bottom of the funnel to increase our exposure to the market and our social media footprint. Initially, they created all the content, which allowed us to learn and use the tools they provided to create our own content moving forward.

What is the team composition?

We’ve worked with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search and chose them because they had high ratings.

How much have you invested with them?

We’ve spent an amount we’d like to keep confidential.

What is the status of this engagement?

We started working together in December 2025 and are currently on a six-month contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach has met their guarantee of 1 million views over a particular period of time quite easily. Our followers on social media platforms have increased by 970%, and our engagement has increased by 40,000%.

How did Viral Coach perform from a project management standpoint?

They deliver on time. We communicate via virtual meetings, emails, and Slack.

What did you find most impressive about them?

Viral Coach is approachable, knowledgeable, and willing to help.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the President of an education company

Describe what your company does in a single sentence.

We provide recruitment, enrollment, and retention services to US colleges and universities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• More traffic and awareness of our student research website 

SOLUTION

How did you find Viral Coach?

Other

Why did you select Viral Coach over others?

Company values aligned

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach was engaged to help create video content, manage the distribution of that content to social media platforms, and provide tips on how to best market on social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Its still early, but we're working on getting views of our videos on social media.  I'm told that our performance thus far (20K views) is where they expect us at this point in time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicate in a timely manner, and questions are usually answered within a day.

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

The success they seem to have with other clients and the quality of their video and editing.

Are there any areas for improvement or something Viral Coach could have done differently?

Maybe laying out the plan in steps mapped to time and success of the videos once posted.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing specialist at a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help with our online presence and recognition.

SOLUTION

What was the scope of their involvement?

Viral Coach provides us with video production, paid ads, and social media management. They create 30 videos per month, including scripting and editing. The team also manages our paid ads and social media.

What is the team composition?

We work with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We chose them because they had high ratings.

What is the status of this engagement?

We started working together in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach guarantees 1 million views, and we’re still working toward that goal. So far, they’ve delivered good video scripts, editing, and ideas.

How did Viral Coach perform from a project management standpoint?

We communicate via virtual meetings.

What did you find most impressive about them?

Viral Coach’s system of operations is impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the CEO of Local Handyman USA Corp.

Describe what your company does in a single sentence.

We are Local Handyman the fastest growing home services franchise brand in North America. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Incease following
• Incease Exposure
• Enhance online Authority

SOLUTION

How did you find Viral Coach?

• Online Search
• Online Ad.

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Grow social media following and exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in followers and viewers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ross was exceptional and got everything done on time and guided me with his expertise.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

Ross was committed to my success. It took months of analysis and review of results to get there.

Are there any areas for improvement or something Viral Coach could have done differently?

I was really happy. I knew it required me to deliver on every request and aspect.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an arts, entertainment, and music company. We offer voice activation support for leaders who are ready for their next level of reach and impact. We help them shift paradigms by finding the frequency of their voice to get to the next level of impact.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help getting our message out to more leaders.

SOLUTION

What was the scope of their involvement?

Viral Coach hosts podcast-style interviews to help us create viral content. They’ve developed the questions, helped me set up my mic and camera, and guided me through hooks to use in my responses. They’re also handling the editing.

What is the team composition?

We work with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found Viral Coach online. We chose them over other options because they were a great culture fit.

What is the status of this engagement?

We started working together in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gained clarity on our messaging and positioning, and Viral Coach has delivered powerful guidance. The interview went really well, and we got 30 minutes of usable content across multiple topics.

How did Viral Coach perform from a project management standpoint?

They deliver on time and communicate through virtual meetings.

What did you find most impressive about them?

We feel seen and understood, and they really have our back.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of Cold Sun Enterprise, an IT company that implements software for scaling and enterprise organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish for your business?

We hired Viral Coach for lead generation.

SOLUTION

What was the scope of their involvement?

Viral Coach assists us with setup, scripts, editing, and posting content on all our main social media accounts.

What is the team composition?

We work with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach has a 1 million views or no pay guarantee, and we’re currently working toward that goal.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s content, strategy, and tooling are all very good. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Viral Coach has taught me a new skill; I’m now able to do things I didn’t know I could.

Are there any areas they could improve?

Timely communication is crucial, and that’s the only thing they could improve on.