Vilantis

BACKGROUND

Please describe your company and position.

I am the Managing Director of MB Joyful Life

Describe what your company does in a single sentence.

Develops tools and products for improving people's emotional and mental wellbeing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vilantis to accomplish?

Developing mobile application (iOS and Android)

SOLUTION

How did you find Vilantis?

Online Search

Why did you select Vilantis over others?

• High ratings
• Great culture fit
• Company values aligned
• Good communication

How many teammates from Vilantis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to Vilantis with the initial idea of a mobile application. Vilantis worked with us from the very beginning of the project, starting with the scoping of the product, then providing and executing solutions, communicating and adjusting to our requests, and releasing the final deliverable - mobile application (iOS and Android). 
The mobile application has several main functionalities (audio recordings library with an advanced player, recording function with additional features, organization and sharing of the recordings and albums) and a custom-created subscription solution. The app is working very smoothly. We also continue to receive support from Vilantis for any arising matters (e.g., app store requirement updates, etc.).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile application was published for public users in February 2023. The application has been running very smoothly, and it is neat and user-friendly. The number of new users is continuously growing. The admin panel offers us flexibility in delivering new content to the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vilantis was very responsive to our needs. The management team communicated very well and timely to our requests. It was our first IT project, and we really appreciate that Vilantis took the time to provide us with explanations and to discuss various aspects.

What was your primary form of communication with Vilantis?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vilantis provided great expertise in every stage of product development. They had a very good understanding of my product idea and provided excellent solutions for ideas' implementation or any arising matters. They were communicating very well and responded to our needs; it felt like we were working with the in-house team. 
They were dedicated to delivering the best results (while managing our limited budget) and genuinely cared for the outcome of the project. It was our first IT product development, and Vilantis has also provided a lot of insights, explanations, and additional guidance to us. We highly appreciate this.

Are there any areas for improvement or something Vilantis could have done differently?

Everything was fine and well-managed. In case there were any issues arising, Vilantis was always flexible, communicating swiftly, and orientated to problem-solving and delivering the best results.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of ASAP Digital

Describe what your company does in a single sentence.

workforce management saas

OPPORTUNITY / CHALLENGE

• What specific goals or objectives did you hire Vilantis to accomplish?
• Infrastructure transfer to AWS
• Mobile app development

SOLUTION

How did you find Vilantis?

Clutch Site

Why did you select Vilantis over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from Vilantis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work undertaken by the team was truly impressive and encompassed a range of critical tasks. Their ability to seamlessly transition our existing software and migrate our infrastructure from Google Cloud to AWS demonstrated their technical prowess and commitment to our project's success. One of the key milestones of this project was the development of a cutting-edge mobile application tailored to our specific needs. 

This mobile app has not only met but exceeded our expectations, offering a user-friendly interface and robust functionality that align perfectly with our business goals. It has become a valuable asset, empowering us to connect with our audience in new and innovative ways. In summary, the team's scope of work included: 

• Infrastructure Migration: They flawlessly executed the migration of our infrastructure from Google Cloud to AWS, ensuring a smooth transition without any downtime or data loss. 
• Software Takeover: Their expertise allowed them to seamlessly take over and optimize our existing software, improving its performance and reliability. 
• Mobile App Development: The development of a bespoke mobile application has been a game-changer for our business, enhancing our ability to engage with our customers and streamline our operations. 

Their dedication to delivering on these key deliverables was evident throughout the project, and we are extremely satisfied with the results. Their technical proficiency, attention to detail, and commitment to our project's success have made them an invaluable partner in our journey towards digital transformation. We look forward to continuing our collaboration with them in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded several measurable outcomes that serve as clear indicators of its progress and success. These outcomes provide tangible evidence of the positive impact of the team's efforts: 

• Cost Savings: The migration from Google Cloud to AWS resulted in a significant reduction in infrastructure costs. Monthly operational expenses were reduced by [insert percentage], allowing us to allocate resources more efficiently. 
• Improved System Performance: Post-migration, our system's performance metrics improved noticeably. Response times decreased by [insert percentage], ensuring a smoother and more responsive user experience. 
• High Availability: The new AWS infrastructure implemented by the team has proven to be highly available. Downtime has been virtually eliminated, contributing to improved reliability and customer satisfaction. 
• Mobile App Downloads and User Engagement: The mobile app developed by the team quickly gained traction in the market. Within [insert time frame], we saw a significant increase in app downloads by [insert percentage]. User engagement metrics, such as daily active users and session duration, also improved by [insert percentage]. 
• User Feedback and Ratings: Positive user feedback and high app store ratings are strong indicators of success. Our app received an average rating of [insert rating] on app stores, reflecting its popularity and user satisfaction. 
• ROI and Revenue Generation: The project has demonstrated a positive return on investment (ROI). Revenue generated through the mobile app, either through direct sales or increased customer engagement, has exceeded the project's costs by [insert ROI percentage]. 
• Scalability: The infrastructure and systems put in place by the team have proven to be highly scalable. We've been able to accommodate a growing user base and increased data volume without any performance degradation. 
• Security Enhancements: Security audits conducted post-migration revealed a marked improvement in our system's security posture. Vulnerabilities were reduced by [insert percentage], demonstrating a commitment to data protection. 
• Reduced Maintenance Effort: The optimized software and infrastructure require less maintenance and troubleshooting. This has allowed our IT team to focus on strategic initiatives rather than routine operational tasks. 
• User Adoption: The successful transition to the new infrastructure and the launch of the mobile app have been met with high user adoption rates. The percentage of users actively utilizing the new system and app has consistently increased since the project's completion. 

These measurable outcomes not only highlight the progress and success of the project but also showcase the substantial benefits it has brought to our organization, from cost savings and improved performance to enhanced user engagement and revenue growth. The project's impact on our bottom line and our ability to serve our customers effectively has been nothing short of exceptional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach demonstrated a high level of professionalism and dedication, although there were some occasional issues with project timelines. Overall, we are satisfied with their responsiveness and commitment to meeting our needs. 

• Timeliness of Deliverables: While the team did encounter some challenges in adhering strictly to project timelines, they were transparent and proactive in communicating any potential delays. This allowed us to adjust our expectations and priorities accordingly. While there were a few instances where deliverables were slightly delayed, it's important to note that the quality of the work remained consistently high. 
• Responsiveness to Our Needs: One of the standout qualities of the team was their responsiveness to our needs. They maintained open lines of communication throughout the project, promptly addressing any concerns or requests we had. Their ability to adapt to changing requirements and accommodate our evolving business needs was commendable. 
• Issue Resolution: When issues did arise, the team was quick to mobilize resources and find solutions. Their problem-solving skills and willingness to take ownership of challenges instilled confidence in their ability to overcome obstacles. 
• Flexibility and Adaptability: One area where the team truly excelled was their flexibility and adaptability. As the project progressed, we identified the need for certain adjustments and refinements. The team was receptive to these changes and implemented them without undue friction. 
• Communication: Clear and effective communication is paramount in any project, and the team consistently upheld this principle. Regular status updates, meetings, and progress reports ensured that we were always well-informed about the project's status. 

In summary, while there were occasional issues with project timelines, we recognize that complex projects can encounter unforeseen challenges. The team's overall commitment to delivering high-quality work and their responsiveness to our needs far outweighed any minor delays. Their dedication to problem-solving and adaptability made them a valued partner in our project's success. We would not hesitate to work with them again in the future.

What was your primary form of communication with Vilantis?

Virtual Meeting

What did you find most impressive or unique about this company?

Antanas

Are there any areas for improvement or something Vilantis could have done differently?

There were instances where we would have appreciated even more timely responsiveness. We wholeheartedly recommend Vilantis as a top-tier software development firm. They have consistently demonstrated their expertise and served as exceptional partners in turning our visions into reality. Their technical acumen and commitment to excellence make them a standout choice for any ambitious project

BACKGROUND

Please describe your company and your position there.

The Public Institution Lithuanian Innovation Centre (LIC) is a non-profit organisation, providing innovation support services to enterprises, research institutions, industry associations and business support organisations. LIC provides public (free of charge) innovation support services and promotes innovation culture in Lithuania.

Lithuanian Innovation Centre activities are organised on the project basis. LIC takes part in various tenders, calls for proposals announced by the European Union, other international organisations and Lithuanian Government. Activities are carried out and services provided after the applications are approved and financial support is ensured.

Each year LIC on average provides 5000 cases of services (consultations, trainings, researches, technological missions) for more than 1000 clients (business enterprises and research institutions). I am an Expert at the Lithuanian Innovation Centre.

I work mainly in the field of innovation policy, implementing various national and international initiatives aimed at fostering an efficient and effective national innovation ecosystem. My activities include the analysis and monitoring of economic indicators, innovation indicators and indices, analytical studies and policy recommendations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vilantis, and what were your goals?

The Lithuanian Innovation Centre participated in the national GovTech Challenge Series, where it submitted its challenge "How to evaluate science-business collaboration in terms of knowledge exploitation efficiency?". The proposed challenge was selected as one of the winners. The challenge aimed to address a twofold problem.

Firstly, in Lithuania, the lack of business-science collaboration and knowledge transfer are among the biggest issues in the national innovation ecosystem. On the other hand, evidence-based policymaking and monitoring are among the key objectives of modern public policy.

Understanding the need to promote science-business cooperation and evidence-based policy creation, the Lithuanian Innovation Center initiated the project which would allow us to combine these two seemingly different concepts. Our initial project's main goal was to acquire an IT tool, which would allow us to process various data and visualize obtained results, so we could analyse science and business cooperation in Lithuania and prepare evidence-based policy recommendations.

Therefore, the tool to be developed had to have the following functionalities:

• The tool had to be able to collect and accumulate different information about different research and study organizations and different knowledge created by them:
• The tool had to use artificial intelligence to link created knowledge with economic sectors;
• The tool had to be able to visualize created links among SRO, their created knowledge and economic sectors, with the most significant potential to use it.

SOLUTION

How did you select this vendor and what were the deciding factors?

The GovTech initiative consists of two parts. Firstly, there is an idea selection phase and secondly, there is an open negotiation. The Lithuanian Innovation Centre chose Vilantis in the first stage when three possible solutions were presented to the challenge by three different businesses. The solution and suggestion on how to further develop the tool they presented clearly was the best.

The company has shown a good grasp of the challenge we have set, and the links established between research and education institutions and the economic sectors are quite accurate. Moreover, the approach used to display and present the information was very innovative and understandable for the average user.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work was divided into two separate parts. First, the company created a prototype of the prototype, which was presented to us. We then had a second phase where we had discussions with VIlantis on how the tool could be further improved and what would be important from our side.

During this stage, VIlantis engaged with various organizations to collect relevant data for our tool, while at the same time they were working on the development of AI, tool software and design. The final result was the prototype to monitor knowledge transfer between science and business.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the core team, including a project manager, software developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Today we have a fully functional prototype to analyse and monitor the potential for knowledge transfer in Lithuania. The tool is publicly available and can be used by anyone. The tool is partially automated, as some of the information is automatically collected in the tool. The tool also uses machine learning to create the most accurate possible links between research organisations and economic sectors.

Finally, the tool also has an innovative data display mechanism that presents the information in an understandable way.

Describe their project management style, including communication tools and timeliness.

Project management and communication was very easy. With the VIlantis team, we would occasionally make short calls to talk about the progress of the project. We also had regular physical meetings where the VIlantis team presented the work that had been done and the next steps to be taken.

Finally, we also interacted with VIlantis representatives in an informal setting at various events, where we also talked about the project and potential future activities.

What did you find most impressive or unique about this company?

The most impressive thing about the company is its willingness to cooperate and communicate, although they are not obliged to do so. Even after the project ended, the VIlantis team stayed in touch with us and continued to improve our tool according to our requests. The company has also shared its experience and knowledge with other institutions that were interested in the project.

Are there any areas for improvement or something they could have done differently?

The company could seek to improve communication in the field of technology and IT. In some cases, it has been difficult for people who do not have IT knowledge to understand what the company's representatives want to say or what has been done.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a recruitment technology company. We’re building and launching a new self-service platform with a lot of modern functionalities, such as cognitive capabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vilantis?

We required Vilantis’ help to build an AI matching system to be part of our micro-service infrastructure.

SOLUTION

What was the scope of their involvement?

Vilantis has been helping us develop the system we needed. They’re in charge of everything, from data collection and modeling to system development and AI training management. As for the technology stack, they’re using Python and complementing it with React for the frontend.

Vilantis started helping us from scratch. Initially, they evaluated our thesis, corrected it to make it business-feasible, and revisited the data we had already collected. Then, we discussed how we should model and work with this data and how we should apply it to the system, which they then started developing. The system is now complete.

What is the team composition?

We’ve worked with four people from Vilantis: two data scientists, one Microsoft Azure expert, and a dedicated software engineer.

How did you come to work with Vilantis?

I was referred to one of their founders by someone from the general data science community.

How much have you invested with them?

We’ve spent between €30,000–€40,000 (approximtely $30,000–$40,000 USD).

What is the status of this engagement?

We started the engagement in January 2022, and it is still ongoing. The system is ready, but they're still providing maintenance services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have different KPIs attached to our platform, which the system developed by Vilantis directly supports. One of those is our data accuracy. Thanks to this system, we can correctly arrange and categorize users’ work positions, no matter how they describe themselves.

How did Vilantis perform from a project management standpoint?

Vilantis has delivered everything on time and even ahead of time. Their estimates are very accurate because they’ve also delivered within budget. We have scheduled biweekly meetings, but we also have ad hoc daily communication for problem-solving. We use Microsoft Azure DevOps for project management and Microsoft Teams for communication.

What did you find most impressive about them?

Vilantis’ business analysis, project scoping, communication, and compliance to their estimations are of high quality.

Are there any areas they could improve?

It would be great if Vilantis offered more streamlined communication. As a CTO, I have back-to-back meetings all day, so it would be helpful if we could discuss things straight to the point.

Any advice for potential customers?

Be open to having your ideas questioned, and let them provide possible solutions for what you’re trying to achieve.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Illuminati Instruments, headquartered in California, USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vilantis, and what were your goals?

We hired Vilantis to develop iOS and Android apps for our Bluetooth light & color meters. We needed an app that managed multiple BLE connections, performed complex color science math, and provided an intuitive user interface for both novice and expert photographers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a group that was easy to work with. We needed them to be able to take our vague UX deign and covert it to something professional. They needed to implement complex math accurately and to gracefully manage multiple BLE error conditions and implement our proprietary protocol. We also needed them to be flexible as we were developing our product at the same time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They managed the project from start (concept sketches and flowcharts) to the final release to Apple and Android stores. The project required a lot of custom Bluetooth code and connection handling. They also had to create a number of custom UX elements to mimic traditional light meters as well as custom 2D chart elements and readouts. They had us group features and organized them into sprints. Every sprint ended with a functional app release. Each release was feature complete and very stable code. We confidently could show any release to customers.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager and lead software developer. As needed, we would also interact with UX and graphics designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first app was launched in 6 months, on schedule and within budget. The app was very stable from day 1 and looked quite good. What more could you ask for?

Describe their project management style, including communication tools and timeliness.

Despite being eight time zones apart, we communicated a lot, mostly by email and video calls. They also made extensive use of Jira for managing bugs and feature requests.

What did you find most impressive or unique about this company?

For the size of the team, their processes were very well defined and professional. We always knew what they were working on, how long it would take, and what to expect. Every app release was very stable and nearly bug-free.

Are there any areas for improvement or something they could have done differently?

Our only complaint was that sometimes they were delays due to conflicts with other projects. Our schedule was flexible so this wasn't a big problem. They were very up-front about their ability to meet any schedule deadlines and did their best to accommodate our requests.

BACKGROUND

Please describe your company and your position there.

The Lithuanian Sea Museum is a republican museum, a state budget institution under the authority of the Ministry of Culture. The Museum is situated in Kopgalis, the northernmost end of the range of dunes of the Curonian Spit, where the Curonian Spit peninsula, stretching for 98 km, ends and Klaipėda Seaport gate opens up. In the late 19th century, the Nerija fort was constructed in Kopgalis, which was almost entirely demolished during World War II. In 1979, the Nerija fort was restored and adapted for the needs of the Museum.

The Museum collects, keeps, explores, preserves, restores and promotes museum valuables reflecting the history of navigation of Lithuania and the diversity of marine nature. Diverse expositions are arranged using the state-of-art technologies and modern ways of conveying information. Thus multifunctional educational and research activities are developed more actively. Andra Lukosiene: I'm specialist in the Department of Public relation and Marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vilantis, and what were your goals?

Development of the app, providing more targeted information to visitors. The IT part and the for the implementation of the design. The main goal was to create the attractive service that presents the history of Lithuanian navigation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Market research, recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work was planned, discussed and the result was implemented from the beggining till the result.

How many resources from the vendor's team worked with you, and what were their positions?

Two leading specialist and designers. (IT)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Attention to detail, punctuality, thoroughness, excellent client collaboration skills, result orientation. The app is used by museum visitors. The museum annually gets nearly half a million visitors.

Describe their project management style, including communication tools and timeliness.

Project management was easygoing. Implementation of the project parts also deadlines were initiated by the developers.

What did you find most impressive or unique about this company?

We were impressed with their flexibility and commitment to achieve our goals.

Are there any areas for improvement or something they could have done differently?

Who does not work, is not mistaken.

BACKGROUND

Please describe your company and your position there.

I'm company founder and managing Director. We are a tourism company working in Lithuania and providing variuos leisure and travel services, providing nowhere other seen leisure acitivities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vilantis, and what were your goals?

In time of COVID-19 pandemic, we started looking into ways how to provide guided tourism services, while maintaining mandatory social distancing. For this idea came up to develop a mobile guide with Augmented reality capabilities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had open selection, contacting variuos companies, providing initial idea and asking to provide what they could do in our provided budget. We selected company by looking at price and provided services ratio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In general we had multiple step way. First we started with initial selection, then we had an online meeting when I gave ideas and what I would like to receive from the project. Then after some time Vilantis provided a plan, which we approved and all programming work started. During this period we were in constant communication, until we received beta testing version and then final release.

How many resources from the vendor's team worked with you, and what were their positions?

We were in touch mostly with company Director, then most of the time with Project manager and sometimes with Head engineer. But as I know company allocated at least 3 to 5 people to develop the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general first measureable were the mobile application it self. It took a bit longer time, but aiming to top quality, extra time was necessary. At the moment application is only launched, but in two weeks we already have almost 500 active users and positive response from users.

Describe their project management style, including communication tools and timeliness.

Overall everything was perfect. Initially we planned to launch project by April and latest by May. But on the way there were some issues with iOS version, for this extra time was needed. This wasn't bad as my goal was top-level quality product and Vilantis delivered that. Communication was always perfect - we used Google hangouts, email and even Facebook messengers. Responsible person was always in touch and it was great!

What did you find most impressive or unique about this company?

Company no matter what is the situation and how much time and effort it takes, they strive by deliver top-level quality product. For this even we set budget and time limit, they worked a bit more, but didn't passed the set budget. Most important they will deliver all the things, no matter how everything is going on. Quality of the product for them was the most important!

Are there any areas for improvement or something they could have done differently?

At this moment I can't see any. Company and whole team works perject.

BACKGROUND

Please describe your company and position.

I am the Temporary acting as Head Fisheries Control of the Ministry of Agriculture Lithuania

Describe what your company does in a single sentence.

The Fisheries Service under the Ministry of Agriculture of the Republic of Lithuania is a state institution of the Republic of Lithuania which implements the laws and other legal acts, assigned to it by the Lithuanian fisheries policy, based on the European Union’s Common Fisheries Policy, arrangement and execution of conservation and restoration of fish stocks, control of its usage in marine waters, and applied research in the field of fisheries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vilantis to accomplish?

• Mobile Recreational Fishery Catch System application must be developed (Android and iOS operating systems)
• A synchronization service must be created in the mobile Recreational Fishery Catch System application to synchronize locally stored catch data with the internal fisheries data information system
• In the mobile Recreational Fishery Catch System application must be implemented the authentication of the State Information Resource Interoperability Platform

SOLUTION

How did you find Vilantis?

public procurement

Why did you select Vilantis over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

• the  mobile Recreational Fishery Catch System application (Android and iOS operating systems)  works were completed according to the scheduled deadline

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• a properly functioning mobile app (Android and iOS operating systems)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always took into account the expressed observations/needs. Everything was done properly

What was your primary form of communication with Vilantis?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their professionalism. always full of ideas and always ready to help

Are there any areas for improvement or something Vilantis could have done differently?

None. 

BACKGROUND

Please describe your company and your position there.

I am the head of Investment and Project Management Department ir Šiauliai district municipality

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vilantis, and what were your goals?

We wanted to develop a mobile app which would allow residents of our district to promptly report about the exact location of ownerless waste to the responsible authorities. Our goal was to make the reporting process simple and easy to manage for anyone.

SOLUTION

How did you select this vendor and what were the deciding factors?

We organized an open call to present ideas for solving our problem. We received applications from three participants and the commission of 5 municipality specialists evaluated each application according to several criteria.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project implementation was divided into several steps starting with problem analysis, coordinating design and basic requirements for the prototype. Afterwards, two phases of prototype development were implemented each followed by interim presentations and discussions between us and “Vilantis” team. Final product was given for us for testing and adjusted according to our requests.

How many resources from the vendor's team worked with you, and what were their positions?

Mostly we've communicated with one Project manager assigned to our project. In several meetings one of the co-founders of the company was also present.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application was created according to all our requests, they've also gave several usefull suggestions of their own on how to improve the app. The final product is user-friendly, easy to navigate and convenient for both users and administrators.

Describe their project management style, including communication tools and timeliness.

We had the kick-off meeting immediately after signing the contract. Afterwards all the communication was held on demand by e-mail, phone and on-line meetings.

What did you find most impressive or unique about this company?

Their entusiasm, willingness to explain everything we did not knew or understood since we have never worked with such projects before. The communications was also very easy and always possitive, they still get in touch to check if we have any troubles and provide us with any additional information despite the contract is over.

Are there any areas for improvement or something they could have done differently?

No. Everything was flawless.