# Vardot Vardot Reviews (60), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 4 connections joined Vardot's Network [Visit Website](https://www.vardot.com/contact-us?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-profile) [Get a Custom Proposal](https://clutch.co/profile/vardot) **Enterprise Drupal Solutions** Vardot is a global web development and design solutions company that leverages open-source technology to help businesses achieve digital transformation. With a comprehensive approach to project management, we guide our clients through every stage of the project lifecycle. **About Vardot** 200+ projects in more than 30 countries, serving businesses of all sizes, from SMBs to large enterprises. Our clients have won over 50 nominations and awards for the projects we have created together. - We have ISO/IEC 27001:2013, ISO 9001:2015, GDPR compliance, and SCRUM certification for our project management team. - We have worked with 20+ business verticals, accumulating a wealth of experience and expertise across various industries and markets. - We created Varbase, a top Drupal Distribution with fast time-to-market, upgrades, maintenance, performance, and lower costs. - As one of the world's largest specialized Drupal solutions providers, we offer unparalleled expertise and support. **Services:** Strategy \| Design \| Development \| Migration \| Support and Maintenance \|  DevOps \| SEO **Why Work with Vardot?** We provide expert guidance on the right architecture and processes to follow, ensuring the successful delivery of your software projects. Our partnerships with industry-leading technology providers, including Acquia, give us access to the latest innovations in cloud-native applications. We prioritize information security and IP protection, implementing secure development, testing, and deployment processes. Global giants and innovators like Vodafone, Orange, UN, UNICEF, Georgetown University, and The American University in Cairo trust our enterprise solutions and services. To learn more about how we can help your business achieve digital transformation, visit our website, fill out our contact form, or send us a message - [https://www.vardot.com/contact-us. ](https://www.vardot.com/contact-us. ); ## Company Information - Minimum project size: $25,000+ - Hourly rate: $100 - $149 - Number of employees: 50 - 249 - 4 Locations: - Santa Clara, CA (Headquarters) - Cairo, Egypt - Amman, Jordan - Riyadh, Saudi Arabia - Founded in 2011 - 2 languages: English, Arabic - 5 timezones: Central European Time (CET), Eastern Standard Time (EST), Eastern European Time (EET), Middle East Time (MET), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Web Development - 20% Web Design - 10% Enterprise App Modernization - 10% UX/UI Design ### Focus Areas - CMS Focus: - 100% Drupal CMS - Programming & Scripting: - 70% PHP - 20% JavaScript - 10% HTML5 - User Experience Focus: - 40% UX Strategy - 30% Usability Testing - 30% User Research - Application Platforms: - 25% Amazon Application Development Framework - 20% Azure Platform - 20% Google app engine - 10% Heroku - 10% Linux server - 10% Windows server - 5% Other app platform ### Industries - 10% Politics - 10% Supply Chain, Logistics, and Transport - 15% Education - 15% Government - 10% Medical - 15% Media - 25% Non-profit ### Clients - 20% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 40% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Vardot offers competitive pricing with projects ranging from $10,000 to over $200,000, providing good value for cost. Clients appreciate their responsiveness and project management, though some suggest clearer early cost estimates would enhance planning. **Most Common Project Size**: $10,000 to $49,000 based on 51 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 44 reviews - Web Design: $10,000 to $49,000 based on 16 reviews - Custom Software Development: $10,000 to $49,000 based on 8 reviews - UX/UI Design: $50,000 to $199,999 based on 3 reviews - Application Management & Support: $50,000 to $199,999 based on 2 reviews - Enterprise App Modernization: $50,000 to $199,999 based on 1 review - DevOps Managed Services: $50,000 to $199,999 based on 1 review - Mobile App Development: $10,000 to $49,000 based on 1 review - Other IT Consulting and SI: $50,000 to $199,999 based on 1 review - Other Design: $10,000 to $49,000 based on 1 review - API Development: Confidential based on 1 review - E-Commerce Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Vardot Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 4.9 ### Top Mentions - Timely (22 mentions) - Communicative (19 mentions) - Professional (17 mentions) - Flexible (13 mentions) - High-quality work (12 mentions) - Great project management (11 mentions) - Knowledgeable (9 mentions) - Well-organized projects (8 mentions) - Proactive (6 mentions) - Collaborative (5 mentions) - Easy to work with (5 mentions) - Helpful (4 mentions) - Reliable (4 mentions) - Accessible (3 mentions) - Dedicated (3 mentions) - Exceeds expectations (3 mentions) - Exceptional results (3 mentions) - Experienced (3 mentions) - Patient (3 mentions) - Personable (3 mentions) ### Review Highlights **Comprehensive Training and Support** Vardot provides comprehensive training and ongoing support, ensuring clients are equipped to manage and maintain their new systems effectively. This educational approach is well-received by clients. **Successful Cross-Cultural Communication** Vardot excels in cross-cultural communication, effectively managing projects for clients from diverse regions and ensuring all cultural and linguistic nuances are appropriately addressed. **Challenges with Initial Cost Estimates** Some clients noted that initial cost estimates could be more precise, which would help in planning and budgeting for evolving project requirements. This suggests an area for improvement in financial forecasting. **Comprehensive and Organized Documentation** Vardot is praised for providing comprehensive and well-organized documentation throughout the project, facilitating smooth transitions and enabling effective client management. **Exemplary Post-Launch Support** Clients highlight Vardot's exemplary post-launch support, noting their commitment to ensuring systems remain functional and optimized long after initial deployment. **Positive Feedback on Training and User Enablement** Vardot's training and user enablement efforts are well-received, with clients appreciating the clarity and comprehensiveness of the training provided to ensure effective system usage. **Efficient Handling of Tight Deadlines** Clients commend Vardot for efficiently managing projects with tight deadlines, often going the extra mile to ensure timely delivery without compromising quality. **Positive Impact on Business Metrics** Several clients report measurable improvements in business metrics such as increased website traffic, user engagement, and operational efficiency after launching projects developed by Vardot. **Room for Improvement in UX Design** While Vardot's technical skills are highly regarded, there are occasional mentions of room for improvement in UX design, suggesting a potential area for further development. **Responsive Customer Support** Vardot is recognized for their responsive and supportive customer service. Clients appreciate their proactive approach in addressing issues and their willingness to go beyond the scope to ensure client satisfaction. ### Vardot Reviews #### Web Update & Redesign for Land Design Consulting Firm (Featured Review) **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2024 - July 2025 **Project Summary**: Vardot redesigned and redeveloped a website for a land design consulting firm. The team was responsible for rebuilding the client's website on Drupal 11, applying new templates, and simplifying its UX. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Dir of Marketing & Strategic Implementation, Bayer Becker - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2025 **Feedback Summary**: Vardot's efforts resulted in a functional and secure website that conforms to WCAG 2.1 AA accessibility standards. The team's work received positive feedback from the client's internal, end clients, and new prospects. Vardot communicated consistently and ensured progress transparency. ""What impressed me most about working with the Vardot team was their genuine commitment to understanding our business."" **BACKGROUND** Please describe your company and position.I am the Director of Marketing & Strategic Implementation of Bayer BeckerDescribe what your company does in a single sentence.Bayer Becker’s planners, surveyors, civil engineers, transportation engineers, and landscape architects create thriving communities with local expertise and lasting impact. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?Provide a visitor-focused resource for our prospects, clients, and candidates to better help them make a decision about working with our firm.Design compelling and engaging content that gives visitors the right balance of information to take the next step in their decision journey.Create a SEO-driven and AI-compatible digital resource to help new prospects discover our firm. **SOLUTION** How did you find Vardot?Online SearchWhy did you select Vardot over others?Pricing fit our budgetGood value for costDrupal ExpertiseDescribe the scope of work in detail. Please include a summary of key deliverables.The Bayer Becker website redesign project was initiated to modernize the firm’s digital presence and align it with its reputation as a creative and professional land design consulting firm. The original site, built in 2011 on Drupal 7, had become outdated both in design and functionality. With Drupal 7 reaching end-of-life in January 2025, the redesign included a full rebuild in Drupal 11, requiring new templates and updated technical standards such as HTML5 and CSS, while retaining the existing database and ensuring responsive performance across devices The project aimed to create a visitor-focused experience that would better serve prospects, clients, and job candidates. Content was restructured to be more engaging and action-oriented, helping users take the next step in their decision-making journey. Search engine optimization (SEO) was a top priority, with best practices applied across design, content, and site structure to improve discoverability To simplify the user experience, several sections were consolidated. The “About” section was redesigned as a single scrollable page, integrating testimonials and prequalifications. The “Team” section was streamlined to highlight principals and associates with brief bios and infographics. Service pages for geovisualization, landscape architecture, and planning—previously updated in 2023—were retained and visually aligned with redesigned pages for civil engineering, transportation engineering, and surveying. The “Projects” section removed detailed summaries, focusing instead on imagery and key project details with filtering capabilities. The “News” section was transformed into a blog to support content marketing and SEO, serving as a digital extension of the firm’s inSites event series The “Careers” section was overhauled to better communicate Bayer Becker’s employer brand, including mission, values, job opportunities, and office culture. A profile on Sarah Tanner, Talent Acquisition & Development Leader, was added, along with new recruitment marketing photos. The “Contact” section was optimized for readability, especially on mobile devices. Visual storytelling was emphasized throughout the site, leveraging the firm’s extensive library of project and team photos Cost control was maintained by utilizing in-house resources where possible. Ongoing support provisions were established for future Drupal upgrades, security enhancements, and annual template updates  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The completed website redesign project for Bayer Becker delivered several measurable outcomes that significantly enhanced the firm’s digital presence and operational efficiency. The new site is now fully functional and secure, having been successfully migrated to Drupal 11 and built to meet modern web standards. It features a responsive design that adapts seamlessly across desktop, tablet, and mobile devices, and it conforms to WCAG 2.1 AA accessibility standards, ensuring a more inclusive experience for all users. Integration with Google Analytics G4 has enabled advanced tracking and insights into user behavior, while the connection to the Paycor career opportunities portal has streamlined the recruitment process. Although the site is still relatively new, it has already received positive feedback from internal team members, clients, and new prospects, indicating strong early engagement and validating the redesign’s strategic goals.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Vardot team’s project management throughout the website redesign was outstanding. They consistently communicated each phase of the project with clarity and precision, ensuring that our internal team understood expectations, timelines, and deliverables. Their responsiveness was exceptional—questions and challenges were addressed promptly and professionally, which kept the project moving smoothly. What truly set their approach apart was their use of multiple platforms and tools to document and track every step of the design and development process. This provided full transparency and allowed us to monitor progress in real time. At every stage, we knew exactly where the project stood and what was required from our team, which fostered a strong sense of collaboration and confidence.What was your primary form of communication with Vardot?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me most about working with the Vardot team was their genuine commitment to understanding our business and their creativity in communicating our value. From the outset, they took the time to learn who we are, what sets us apart, and how best to reflect that through both design and content. They developed multiple design themes that visually and verbally captured our firm’s unique personality and strengths. Their ability to translate our identity into a compelling digital experience was remarkable. Additionally, they consistently brought forward thoughtful solutions to every challenge, offering multiple options to help us achieve our goals with flexibility and clarity. This combination of strategic insight, creativity, and problem-solving made them an exceptional partner throughout the project.Are there any areas for improvement or something Vardot could have done differently?I don’t think I have any significant suggestions for improvement. I’ve often heard from marketing colleagues about how challenging and frustrating website redesigns can be, but this experience was quite the opposite. The entire process was well-managed, collaborative, and even enjoyable. Working with the Vardot team was a pleasure from start to finish, and their professionalism, responsiveness, and creativity made this project a standout success. We plan to continue working with Vardot in an ongoing basis for site improvement and updates. --- #### Website Migration, Dashboard Dev & Design for Refugee Agency **The Project** - Services: Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2024 - Dec. 2026 **Project Summary**: Vardot has migrated a website for a refugee agency. The team is responsible for creating a new section on the site and building a dashboard for budget, expenditure, contributions, and population data. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Global Focus Management & Development Officer, UNHCR - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 17, 2026 **Feedback Summary**: Vardot's efforts have resulted in a fully functional dashboard, completed all development milestones, and supported the complex migration of content. Moreover, Vardot's work has led to improved data accessibility, better performance, and a consolidated transparency platform for the client. ""They're exceptionally responsive, solutions‑driven, and technically reliable."" **BACKGROUND** Please describe your company and position.I am the Global Focus Management and Development Officer of UNHCRDescribe what your company does in a single sentence.UN Refugee Agency.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?Migration of reporting.unhcr.org to unhcr.orgDeveloping an interactive transaparancy data dashboard. **SOLUTION** How did you find Vardot?ReferralOtherWhy did you select Vardot over others?Company values alignedHow many teammates from Vardot were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Migrating the Global Focus website (reporting.unhcr.org) into UNHCR.org, creating the new Planning, Funding & Results section.Designing, building, and launching the Planning & Funding Dashboard, UNHCR’s unified platform for budget, expenditure, contributions, and population data. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivery of a Fully Functional GFX Dashboard (Phase 1)Successful API & Middleware IntegrationDrupal Development & Migration Outputs (UNHCR.org Integration)Deliverables Completed On Time According to SOWResponsiveness to Requirements & Iterative UpdatesTechnical Contribution to Data Architecture ImprovementsVardot delivered a fully functional dashboard, completed all Phase 1 development milestones, contributed significantly to the technical integration (Drupal + middleware + API design), and supported the complex migration of GFX content to UNHCR.org. Their work resulted in improved data accessibility, better performance, and a consolidated transparency platform.Describe their project management. Did they deliver items on time? How did they respond to your needs?Delivered all milestones on time: every phase met agreed deadlines.Extremely responsive to needs: quick adjustments, fast replies, proactive follow‑up.Excellent project management: structured sprints, clear tracking, consistent progress.High‑quality outputs: all deliverables accepted with no major issues.Outstanding collaboration: flexible, solutions‑oriented, and easy to work with.What was your primary form of communication with Vardot?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They're exceptionally responsive, solutions‑driven, and technically reliable.Are there any areas for improvement or something Vardot could have done differently?More precise early cost estimates would help planning when requirements evolve. --- #### Web Update & Redesign for Land Design Consulting Firm **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2024 - July 2025 **Project Summary**: Vardot redesigned and redeveloped a website for a land design consulting firm. The team was responsible for rebuilding the client's website on Drupal 11, applying new templates, and simplifying its UX. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Dir of Marketing & Strategic Implementation, Bayer Becker - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2025 **Feedback Summary**: Vardot's efforts resulted in a functional and secure website that conforms to WCAG 2.1 AA accessibility standards. The team's work received positive feedback from the client's internal, end clients, and new prospects. Vardot communicated consistently and ensured progress transparency. ""What impressed me most about working with the Vardot team was their genuine commitment to understanding our business."" **BACKGROUND** Please describe your company and position.I am the Director of Marketing & Strategic Implementation of Bayer BeckerDescribe what your company does in a single sentence.Bayer Becker’s planners, surveyors, civil engineers, transportation engineers, and landscape architects create thriving communities with local expertise and lasting impact. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?Provide a visitor-focused resource for our prospects, clients, and candidates to better help them make a decision about working with our firm.Design compelling and engaging content that gives visitors the right balance of information to take the next step in their decision journey.Create a SEO-driven and AI-compatible digital resource to help new prospects discover our firm. **SOLUTION** How did you find Vardot?Online SearchWhy did you select Vardot over others?Pricing fit our budgetGood value for costDrupal ExpertiseDescribe the scope of work in detail. Please include a summary of key deliverables.The Bayer Becker website redesign project was initiated to modernize the firm’s digital presence and align it with its reputation as a creative and professional land design consulting firm. The original site, built in 2011 on Drupal 7, had become outdated both in design and functionality. With Drupal 7 reaching end-of-life in January 2025, the redesign included a full rebuild in Drupal 11, requiring new templates and updated technical standards such as HTML5 and CSS, while retaining the existing database and ensuring responsive performance across devices The project aimed to create a visitor-focused experience that would better serve prospects, clients, and job candidates. Content was restructured to be more engaging and action-oriented, helping users take the next step in their decision-making journey. Search engine optimization (SEO) was a top priority, with best practices applied across design, content, and site structure to improve discoverability To simplify the user experience, several sections were consolidated. The “About” section was redesigned as a single scrollable page, integrating testimonials and prequalifications. The “Team” section was streamlined to highlight principals and associates with brief bios and infographics. Service pages for geovisualization, landscape architecture, and planning—previously updated in 2023—were retained and visually aligned with redesigned pages for civil engineering, transportation engineering, and surveying. The “Projects” section removed detailed summaries, focusing instead on imagery and key project details with filtering capabilities. The “News” section was transformed into a blog to support content marketing and SEO, serving as a digital extension of the firm’s inSites event series The “Careers” section was overhauled to better communicate Bayer Becker’s employer brand, including mission, values, job opportunities, and office culture. A profile on Sarah Tanner, Talent Acquisition & Development Leader, was added, along with new recruitment marketing photos. The “Contact” section was optimized for readability, especially on mobile devices. Visual storytelling was emphasized throughout the site, leveraging the firm’s extensive library of project and team photos Cost control was maintained by utilizing in-house resources where possible. Ongoing support provisions were established for future Drupal upgrades, security enhancements, and annual template updates  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The completed website redesign project for Bayer Becker delivered several measurable outcomes that significantly enhanced the firm’s digital presence and operational efficiency. The new site is now fully functional and secure, having been successfully migrated to Drupal 11 and built to meet modern web standards. It features a responsive design that adapts seamlessly across desktop, tablet, and mobile devices, and it conforms to WCAG 2.1 AA accessibility standards, ensuring a more inclusive experience for all users. Integration with Google Analytics G4 has enabled advanced tracking and insights into user behavior, while the connection to the Paycor career opportunities portal has streamlined the recruitment process. Although the site is still relatively new, it has already received positive feedback from internal team members, clients, and new prospects, indicating strong early engagement and validating the redesign’s strategic goals.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Vardot team’s project management throughout the website redesign was outstanding. They consistently communicated each phase of the project with clarity and precision, ensuring that our internal team understood expectations, timelines, and deliverables. Their responsiveness was exceptional—questions and challenges were addressed promptly and professionally, which kept the project moving smoothly. What truly set their approach apart was their use of multiple platforms and tools to document and track every step of the design and development process. This provided full transparency and allowed us to monitor progress in real time. At every stage, we knew exactly where the project stood and what was required from our team, which fostered a strong sense of collaboration and confidence.What was your primary form of communication with Vardot?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me most about working with the Vardot team was their genuine commitment to understanding our business and their creativity in communicating our value. From the outset, they took the time to learn who we are, what sets us apart, and how best to reflect that through both design and content. They developed multiple design themes that visually and verbally captured our firm’s unique personality and strengths. Their ability to translate our identity into a compelling digital experience was remarkable. Additionally, they consistently brought forward thoughtful solutions to every challenge, offering multiple options to help us achieve our goals with flexibility and clarity. This combination of strategic insight, creativity, and problem-solving made them an exceptional partner throughout the project.Are there any areas for improvement or something Vardot could have done differently?I don’t think I have any significant suggestions for improvement. I’ve often heard from marketing colleagues about how challenging and frustrating website redesigns can be, but this experience was quite the opposite. The entire process was well-managed, collaborative, and even enjoyable. Working with the Vardot team was a pleasure from start to finish, and their professionalism, responsiveness, and creativity made this project a standout success. We plan to continue working with Vardot in an ongoing basis for site improvement and updates. --- #### Web Development for Nonprofit Organization **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: A nonprofit organization has hired Vardot to improve their website's usability. The team has investigated the client's user requirements, restructured their data infrastructure, and conducted user testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** GFP for IM, Nonprofit Organization - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2025 **Feedback Summary**: Vardot has delivered functional prototypes of the website's functions, wireframes, and outlines of different components, meeting the client's expectations. The team is responsive, timely, and organized. They facilitate development meetings and provide expert advice on complicated aspects. ""The responsiveness and dedication of the core design and development team are very impressive."" **BACKGROUND** Please describe your company and position. I am the GFP for IM of a construction company Describe what your company does in a single sentence.Vardot has been assisting us to re-develop and upgrade our website **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?Restructure the website organizationImprove the site navigation and user friendlinessPlan for migration **SOLUTION** How did you find Vardot?ReferralWhy did you select Vardot over others?High ratingsGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Vardot were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project is a complex, interconnected set of deliverables aimed at improving the overall usability of our website.  This includes:investigating our user requirements, documenting it, and planning for revisionsRestructuring our data infrastructure and site organizationUser testing and revising the site navigation and administrationrevising the site content types and their attributes **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Well developed user requirementsWireframes and outlines of different website componentsFacilitated development meetingsfunctional prototypes of website functionsDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team is exceptionally organized and provided very timely products, responded quickly to requests, and gave frank, expert advice and guidance about very complicated askpects of the project.  They are tremendous both as a coherent team but also as individuals.  A fantastic experience for me as a client.What was your primary form of communication with Vardot?Virtual MeetingWhat did you find most impressive or unique about this company?The responsiveness and dedication of the core design and development team are very impressive.  They brought with them a background to our buidness needs from previous projects and were able to predict many of our user requirements (and challenges) which streamlined our working strategy.  They also delivered an attractive and functional product - all due to a tremendous working relationship with our team.Are there any areas for improvement or something Vardot could have done differently?I can't think of anything --- #### User Research & Web Dev & Design for Refugee Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Feb. - May 2024 **Project Summary**: Vardot helped a refugee agency build a website. The team first conducted thorough user research, after which they proceeded with the development and design of the site based on the key findings.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Info Management Officer, UNHCR - Global Shelter Cluster - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Sep 2, 2024 **Feedback Summary**: To the client's delight, all deliverables were completed within the expected time frame. Besides their punctuality, Vardot manifested their professionalism by being flexible — they always adjusted the work plan whenever unexpected changes happen. Their post-project support was also commendable. ""They were flexible and maintained an open mind in going through all the complex aspects of our website."" **BACKGROUND** Please describe your company and position.I am the Information Management Officer of UNHCR - Global Shelter ClusterDescribe what your company does in a single sentence.United Nations High Commissioner for Refugees **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?User research for an existing websiteOptions for solutions and website roadmapDevelop requirements list **SOLUTION** How did you find Vardot?ReferralWhy did you select Vardot over others?High ratingsPricing fit our budgetReferred to meHow many teammates from Vardot were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.A full discovery and envision activities specific to the current sheltercluster.org site. Vardot has actively engaged with the necessary teams within UNHCR to gather requirements and present a summary of all findings.Overall, the projected had two phasesDiscovery phase: with online workshops, user interviews, user surveys, identifying user personas and conducting a market analysis and benchmarking.Envision phase: with site map development, information architercture and navigation design & testing, task analysis, user flows, content types and taxonomy strategy, and content migration plan.Throughout the Discovery and Envision phases, there were a series of deliverables and items reviewed. The project was concluded in one summary presentation: Discovery Summary & Strategic Recommendations: Presentation Summary of all discovery and envision activities done so far and outcome of them **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Satisfaction survey for our teamDeliverables on timedeliverables usability for future developmentsPost-project committment from VardotDescribe their project management. Did they deliver items on time? How did they respond to your needs?Vardot team has actively engaged with us throughout the project. All project milestones were met. Whenever they anticipated any delay to more work on any of the deliverables we were notified ahead of time with adjusted work plan that we agree on. They were flexible and maintained an open mind in going through all the complex aspects of our website and complex work structure. Post-porject support and engagement were efficient. Overall, Vardot was highly appreciated by the wider team we work in.What was your primary form of communication with Vardot?Virtual MeetingWhat did you find most impressive or unique about this company?CommittmentDiverse team with multiple and yet compatible expertise.Professional deliverablesAre there any areas for improvement or something Vardot could have done differently?NA --- #### Website Revamp for International Organization **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: Vardot has revamped an international organization's law and policy department website, which has over 300,000 documents. Thus, their work has included migrating the documents from the former to the new CMS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Protection Research and Information Officer, International Org - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Apr 9, 2024 **Feedback Summary**: The client is satisfied with their new website, which is more accessible now and has maintained interest among the users despite archiving around 30% of their content. Vardot has performed well, delivered on time, and remained flexible to changes. Moreover, they've been clear and solutions-oriented. ""Overall, we've had a great experience working together."" **BACKGROUND** Introduce your business and what you do there.I'm a protection research and information officer for an international organization. In my role, I'm working on our global law and policy database. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot?We had to revamp our website, whose database had more than 200,000 documents. Thus, we needed to work together with a company capable of doing the migration from the current CMS to the new CMS while taking into consideration the further development of the database. **SOLUTION** What was the scope of their involvement?Vardot has helped us revamp our department's website, and they've also worked on our other corporate websites. Initially, we had two consulting phases, during which we provided them with a lot of information about what we wanted and how. They also told us about the team that would be involved.After that, the first step of the actual project was to deliver the designs. We worked with an external consultant on creating the first designs. Based on those, we continued working with Vardot on refining those designs, listing down the functional and non-functional requirements, and establishing the project schedule.Now that we've launched the website, we're looking into further developing the additional parts we haven't been able to implement yet. We'll also have another collaboration with Vardot until the end of 2024 to ensure that we can implement the additional features we would like to see on our site.What is the team composition?Vardot's team has varied throughout the project, as it depends on the work needed to be done at every stage. We've worked with a project manager and a technical team, including UI/UX designers, developers, a QA analyst, and other teammates who have worked on creating additional designs. On average, we've been working with 4–5 colleagues from Vardot.How did you come to work with Vardot?One of our other departments was already working with Vardot on another website when this project arose, so we were able to leverage their agreement and started working together. Usually, we do extensive assessments of our service providers, as we have a procurement process in place. The fact that we were already working with Vardot for another project meant that they had been selected based on their qualifications.What is the status of this engagement?We started working in January 2021 on the initial consultations. Currently, we're finishing our latest statement of work. We just launched our website in February 2024, so we're wrapping up our latest contract with Vardot. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We recently launched our new platform, and we're very satisfied. As mentioned, we're publishing policy and legal documents from our organization and from external publishers. Thus, when we migrted from the previous platform to the new one, we archived around 100,000 documents.Now that we've launched the new website, we still have more or less a similar number of users coming to it, which is very good to see because, even though we cut around 30% of our content, people have kept the same level of interest in our site. This is a very good achievement because we expected a drop in our traffic because we have much less content.We've also received great feedback from senior management, who are very pleased with the new website. They've been very pleased to see that our website has become much more accessible and presents much more clearly our policies and legal guidance.How did Vardot perform from a project management standpoint?Vardot has performed very well. Mostly, the delays have been on our side because we have a small team, so we've done a lot of follow-ups internally, and it has taken a long time to get feedback from everyone involved. Vardot has respected all the deadlines. Still, ours has been an iterative process, so we've revised the deadlines if necessary based on our internal capacity to complete the task. This approach has worked very well.Are there any employees from the service provider's team that you would like to give a shout-out to in this review?I would like to give a shout-out to Israa (Accounts Director). She has acted as the engagement manager and has been engaged in the project from the beginning. She has done a really fantastic job overall, and she's very clear, helpful, considerate, and fantastic to work with.Israa is always trying to take into account all our requirements, looking for solutions for challenges by breaking them down into small pieces to ensure the solution accommodates our requirements. On top of that, she's very communicative as well.What did you find most impressive about them?I've been very impressed with Israa's work. She has managed the project very well, is very clean in her communication, and is very efficient at meeting deadlines and estimating project costs. She's also very flexible with us whenever we've had to refine our requirements. Overall, we've had a great experience working together.Are there any areas they could improve?It would be great if we had more information on the steps taken. Vardot is very active, which is very positive. However, it would be useful to discuss some of the requirements before they actually start to work. For us, having a prior discussion works a lot better so that we can have a look at how the project would be played out in the end, allowing us to provide advice in advance. Adding an extra step in the process would be useful to optimize our time available.Currently, we provide Vardot with the requirements on a very high level, and they work based on those. Then, they deliver the work, we have a look at it, and give them our feedback. Based on that feedback, they refine their work. Although that approach works perfectly fine, that extra step to discuss the final requirements before the actual development work would be helpful.Do you have any advice for future clients of theirs?As a client, it's very important to properly list your requirements. Still, it's also important to take into account that this is an iterative process. For example, you might have an idea in your mind and some designs, but there might exist some limitations with the designs or the development. You might realize that something should have been done a bit differently to ensure users can get benefit from your project.Therefore, you need to have a bit of space to ensure that you can implement final changes if needed. This is something I've really liked about Vardot; they've definitely left room for further discussions throughout the process, which has been very useful for us. --- #### Website & Recruitment Feature Dev for Int’l School Org **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Jan. 2024 **Project Summary**: An international school organization hired Vardot to create a new website by consolidating six previous websites. The team also worked on a feature that let the client accept staff and teacher applications. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communication, Media & PR Manager, ISG - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Feb 10, 2024 **Feedback Summary**: Vardot delivered all milestones on time, meeting expectations. The team was patient and understood the client’s requirements. They showed commitment to ensuring the client’s 100% satisfaction. Moreover, their resources were polite, respectful, and knowledgeable, resulting in a successful engagement. ""They were knowledgeable and could find good solutions to challenges."" **BACKGROUND** Please describe your company and position.I am the Communication, Media & PR Manager of ISGDescribe what your company does in a single sentence.We are a district of five international schools offering the American and British curriculum. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Vardot to accomplish?Create a new website for ISGConsolidate all 6 previous websites in one websiteDevelop an online application for teachers and staff applying to ISG **SOLUTION** How did you find Vardot?Online SearchWhy did you select Vardot over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Vardot were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Vardot developed our new district website that now houses all our five schools in one website. We used to have six websites to manage, and now we only have one. The website also has the functionality to accept work application online. They developed a crisp and clean look for us to match our brand. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Milestones in the project were met on time. The Vardot team was patient in understanding the requirements and was committed to making sure we were 100% happy with the deliverables.Describe their project management. Did they deliver items on time? How did they respond to your needs?They delivered milestones on time. They were committed to making sure we were happy with the deliverables. They were patient when listening to understand the requirements at each step. They were flexible to make changes when needed.What was your primary form of communication with Vardot?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their commitment to the success of our project, their support on launch day, they were very polite and respectful. They were knowledgeable and could find good solutions to challenges.Are there any areas for improvement or something Vardot could have done differently?Sometimes, we felt their experience with developing a smooth final UX could have been better. The final part of the project was developing the online work applicant application for teachers and staff to apply to our school. We asked that it would be developed exactly like the one we had previously. This took a lot of time to cover all the details of the application. It was also left to be the final part of the project when maybe it should have been addressed earlier in the project. --- #### SEO, Web Support & Maintenance for Insurance Company **The Project** - Services: Application Management & Support, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2022 - Ongoing **Project Summary**: Vardot provides web development services for a worker compensation company. They’ve worked on three large new development projects and maintain the client's five websites. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Market Operations Manager, Enlyte - Industry: Financial services - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 16, 2024 **Feedback Summary**: The client is very happy with the results of the project. Vardot is attentive to the client's needs and budget. The client appreciates the agency's ability to balance their small budget with large projects.  ""Vardot is flexible and helps us achieve the results we want within our small budgets."" **BACKGROUND** Introduce your business and what you do there.I’m the marketing operations manager at Enlyte, a company that specializes in worker compensation. I manage the health of our websites and manage data analytics for the team. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot?We do not have in-house developers and Vardot has a great team of Drupal developers who can maintain our websites. **SOLUTION** What was the scope of their involvement?Vardot is our web development partner. We have our design team, but we don't have software engineers or developers in-house, therefore we outsource those functions to Vardot. They maintain all five of our websites.They also worked with us on three new large development projects in 2023. Those projects lasted anywhere from 2–5 months.Vardot does about 10% of our SEO work, but we mostly work with a different SEO vendor for that.What is the team composition?Israa is our project manager and she is great and manages all our projects well.She handles the project timelines and provides suggestions to solve our problems. She understands our pain points and our business needs and brings them back to her engineers to craft the best solutions for Enlyte.How much have you invested with them?Decline to answerHow did you come to work with Vardot?We read many good reviews about Vardot, had an initial meeting with Vardot and we decided to partner with them because they have a strong Drupal team.What is the status of this engagement?Our partnership began in December 2022. They are great people to work with. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We notice that our website crashes less after partnering with Vardot. They are very attentive to our requests. Despite the challenges of working with our limited budget, Vardot does a good job of providing quality serviceHow did Vardot perform from a project management standpoint?Vardot is good at meeting deadlines. Israa uses Gantt charts and holds biweekly check-ins during large projects. If there's no big project, we would still have a monthly check-in. They use Jira for bug reporting and Basecamp for larger projects. We also communicate via email.Are there any employees from the service provider's team that you would like to give a shout-out to in this review? Israa is really good.What did you find most impressive about them?Vardot is flexible and helps us achieve the results we want within our small budgets.Are there any areas they could improve?No, they do a great job.Do you have any advice for future clients of theirs?I'd recommend working with Israa. --- #### Website Migration & Dev for Nonprofit Education Fund **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: July 2021 - Apr. 2022 **Project Summary**: Vardot developed a website for an international nonprofit organization. They migrated the outdated WordPress website to Drupal and ensured better integration with the client's digital channels. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Advocacy & Communications Manager, Education Cannot Wait - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 20, 2023 **Feedback Summary**: After launching the new website built by Vardot, the client noticed a 25% growth in traffic, and the site's speed and performance also significantly increased. The updated design and functionalities, such as the data dashboards and search functionalities, received positive feedback from visitors. ""They had a unique capacity to understand our needs and meet new requests as the project evolved."" **BACKGROUND** Please describe your company and your position there. I am the Advocacy and Communications Manager at Education Cannot Wait, the United Nations global fund for education in emergencies and protracted crises. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? Our website was created as a campaign and advocacy tool before Education Cannot Wait started its operations a new global fund. This wordpress site was outdated and no longer fit for purpose. We also needed to migrate to a Drupal site to align to our host organization (UNICEF) new web governance guidelines. We did not have an in-house web developer and needed a vendor to take this project forward. We needed a new website that would be fit for purpose for a billion-dollar multilateral global fund. Our goals were to develop a site that met the needs of our various audiences and constituents combining advocacy, information, transparency and accountability functions, to increase the speed and performance of our site, and to increase the number of users, number of sessions and sessions' length, and to ensure a better integration of the site with our digital channels. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched through web developers that had long-term agreements with UNICEF or other UN agencies. The comprehensive procurement process included reviewing technical and financial proposals of 5 vendors that were shortlisted. After completing the various steps of the selection process, we selected this vendor based on the quality of their proposal, the competitive cost estimate, as well as their track record of similar projects working with other UN agencies and non-profits. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kick-off meeting to discuss goals and objectives. From there, the team delivered a detailed plan and timeline for the different phases of the project: the inception/discovery phase which included a thorough needs analysis and competitors’ sites analysis; the design phase including delivering mockups of the home page and key landing pages as well as working with us to develop the new site map; the development of the approved design and the uploading/transfer of contents from the old site; the training of our team on using the new site; the launch of the new site including preparing the on-site SEO and server and security; ongoing support and maintenance to maintain the site updates and process support tickets. How many people from the vendor's team worked with you, and what were their positions? A project manager was our main point of contact throughout the process. There were also multiple additional staff, including developers and designers working behind the scenes. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After launching our new site, we saw a 25% increase in traffic and significant increase in the speed and performance of the site. Our key constituents, including some of our top donors, provided very positive feedback on the updated design and the updated functionalities of the site such as the new interactive data dashboards and advanced search functionalities. Describe their project management style, including communication tools and timeliness. We had weekly meetings with the project manager and any other relevant staff needed to address specific issues. They were absolutely fantastic at keeping us all on track, adapting to any new requests from our end and resolving any bottlenecks. If there were any delays, they would let us know ahead of time. We used Bootcamp as a tool to coordinate the project which worked very well for our team. They were also available to address any urgent issues through bilateral calls/ad hoc meetings when needed. What did you find most impressive or unique about this company? Vardot demonstrated a rare agility to adapt to our small and nimble team and fast pace 'start-up' working environment. They had a unique capacity to understand our needs and meet new requests as the project evolved. Their expert knowledge in UI/UX, creative team and experience working with UN agencies was instrumental to ensure the success of this project. Are there any areas for improvement or something they could have done differently? When we first launch there were some minor bugs with some of the re-direct pages from our old site and some old posts missing. We let them know and they addressed the situation. They also went above and beyond to go through a full comprehensive check of all re-direct links and all existing contents to ensure nothing was missing. --- #### Web Design & Dev for Non-Governmental Organization **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: Confidential - Project length: Mar. 2022 - Ongoing **Project Summary**: Vardot has designed and developed a custom applicant platform for an emergency refugee program from scratch. The technology stack includes Drupal 9, Platform.sh, AWS, and SendGrid. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** IT Product Manager, Non-Governmental Organization - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 23, 2022 **Feedback Summary**: Thanks to the platform developed by Vardot, the vast majority of the applicants found the website helpful and rated it highly. The team is highly responsive, communicative, and flexible, adapting their development process to meet the client’s needs. "“Communication and project management is what Vardot does best.”" **BACKGROUND** Introduce your business and what you do there. I work for a non-governmental organization responsible for assisting people who have been displaced from their native homes, primarily refugees. I specifically work on a one-off project this organization administers on behalf of the state of California. Within this program, I’m the IT manager, so I’m responsible for delivering the portal interface for those who apply for the benefits of this program. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? The program I work for is an emergency program, so everything related to it has been assembled very quickly. Originally, we had created a portal interface to accept applications and educate users, but that platform was very disjointed. Therefore, our goal was to create a website that served as a one-stop shop, not only for organizations that help refugees but also for refugees themselves. With this project and Vardot’s help, we were hoping to consolidate all of our functional information and create an analytic reporting capability to see who was interacting with our portal in order to understand and address potential gaps. **SOLUTION** What was the scope of their involvement? Vardot has helped us design and develop the portal we needed. We decided to break the project into two different design and implementation phases so that we could achieve an incremental deployment of the site rather than a singular deployment later down the road. They’ve used Drupal 9 as the site’s CMS and hosted it on Platform.sh. The site also has ancillary services that use AWS, SendGrid, and other standard technologies. Vardot has great experience in Drupal, so they leveraged the modules and templates they had already developed, as well as the standard Drupal library, to create our site. They’ve also made some custom modifications to meet our needs. This website has informational sections, such as FAQ, instructions on how to apply, and contact information. Still, the core feature of our website is the application functionality. To apply for our program, a user would create an account and complete an application form. The application form is rather lengthy, so users can return to complete it at a different time, thanks to the login feature. This site also supports information tracking, and internal users and administrators can use it to communicate with each other. What is the team composition? I’ve interacted with 5–6 individuals from Vardot, including project managers, architects, DevOps engineers, QAs, and designers. How did you come to work with Vardot? I started working on this project after Vardot had been selected as a vendor. Although I wasn’t part of the process, the organization launched an RFP and followed the standard evaluation process. How much have you invested with them? I can’t disclose the total amount, but it will be under six figures. What is the status of this engagement? We signed the contract in March 2022, but the official design and development process started in May 2022, and our engagement is ongoing. Our contract stipulates a year of hosting through Platform.sh, which will end in March 2023, pending potential extension. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We implemented within the website the capability for applicants to provide optional feedback. More than 75% of users have rated their experience with four and five stars, and over 80% have found our site to be helpful for understanding our program. How did Vardot perform from a project management standpoint? Vardot’s performance has been overwhelmingly positive, and they’ve been very responsive. Their team is based in Jordan, so we have a time difference. Still, if I send them a message in my afternoon, I’m almost guaranteed to receive a response or get a change done by the time I get to my office the next morning. Initially, we had planned to manage this project using the waterfall model, but my stakeholders later encouraged me to move the project much faster. Thus, we pivoted to an agile development cycle, breaking the project into various phases. I really appreciated Vardot’s flexibility in changing their standard development process to meet our needs, which saved us financial and time-based burdens. Vardot uses Jira to manage their development process internally, and we collaborate via Basecamp. We also communicate via email and share documents via Google Drive and MS Office 365. What did you find most impressive about them? Communication and project management is what Vardot does best. They’ve been very flexible in adjusting some of their core operating models to meet our needs, and we’ve been able to achieve much more than the contract stipulated. Are there any areas they could improve? To my understanding, there are more holidays in Jordan than in the US, so we’ve had a couple of challenges during those periods. Still, it hasn’t been detrimental to our project by any means; it has only made our communication planning a bit more interesting. In addition to that, it would be great if Vardot focused more on the security aspects of projects to meet modern standard operating procedures that are now considered industry defaults. Moreover, I would like it if they were more flexible on quotes. Do you have any advice for potential customers? Define your success criteria, feature requirements, user stories, and other details before signing the contract. Vardot will pretty much implement what you ask them for, but it will be helpful to have detailed requirements upfront. --- #### Drupal Web Dev for IT Services & Consulting Company **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Vardot has developed a Drupal-based website for an IT services company from scratch. Now, they provide ongoing support and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Ramworld Tech Solution - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 29, 2022 **Feedback Summary**: The website delivery was successful, and Vardot has become an instrumental partner for the client since. The team is very proactive, collaborative, available, timely, and responsive. Additionally, they’re very professional and knowledgeable, and they always strive to keep the client satisfied. "“Their team is very committed and timely, and they always know what they’re doing.”" **BACKGROUND** Introduce your business and what you do there. I’m the project manager at Ramworld Tech Solution, an IT services and consultancy company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We needed someone to develop our website. **SOLUTION** What was the scope of their involvement? Vardot has developed our website in Drupal from scratch. The site was launched two weeks ago, so they now provide support and maintenance on an ongoing basis.  What is the team composition? I’ve worked directly with an account manager and a project manager. Throughout the development process, we also worked with two designers and 3–4 developers. How did you come to work with Vardot? A friend recommended them to us, and we chose them because they’re professionals in enterprise Drupal web development. How much have you invested with them? We’ve spent over $200,000. What is the status of this engagement? We started working together in November 2021, and our engagement is ongoing. We also plan to work on more projects with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Vardot delivered our website successfully, and our collaboration has been great. They’re proactive and constantly provide more services just to keep us satisfied. How did Vardot perform from a project management standpoint? Vardot sticks to the project’s scope, but they’re flexible when needed. Additionally, they’re very collaborative and available, and the project manager responds quickly. Although we faced some delays, those were on our side. Still, they understood those delays and kept working. We use Basecamp, Slack, email, phone calls, and Webex to manage the project and communicate. What did you find most impressive about them? Vardot has very professional resources. Their team is very committed and timely, and they always know what they’re doing. Are there any areas they could improve? It would be great if Vardot were more flexible in their communication. They’re strict in using their own templates, so I’ve had to convert those templates into the ones our end client uses to keep them satisfied. Still, it hasn’t been an important issue. Do you have any advice for potential customers? I recommend working with Vardot; if they’re not qualified to do something, they’ll let you know. --- #### Drupal Website for Consulting Firm **The Project** - Services: Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Sep. 2019 - Mar. 2020 **Project Summary**: Vardot served as a web development partner for a consulting firm. They helped develop and design their website, using Drupal as the platform. They also added features based on the client's requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Leader, Boston Consulting Group - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 9, 2022 **Feedback Summary**: The client was delighted with the website — it was done professionally, SEO-friendly, and fast. Vardot used Scrum methodology to execute tasks, allowing for an efficient workflow. Moreover, they followed best practices for development and worked thoroughly to ensure timely and high-quality outputs. ""We felt like we were working with a true partner rather than a vendor."" **BACKGROUND** Please describe your company and your position there. I am a Project Leader at the Boston Consulting Group. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? We undertake large digital transformation projects for prominent organizations and government entities throughout the Middle East and the Gulf region. We were looking for a long-term partner to help us with the digital experience part of the transformation, from beginning to finish, taking care of the whole project lifecycle. **SOLUTION** How did you select this vendor and what were the deciding factors? We’ve conducted comprehensive research on the best technologies when it comes to enterprise digital experience, websites, and portals. We’ve selected Drupal. And then we conducted comprehensive research on leading Drupal agencies and this is when we knew about Vardot, as it ranks among the top Drupal solutions providers on the Drupal marketplace. We’ve started the communication with Vardot and they demonstrated a thorough understanding of our needs and possessed the industry and technology knowledge. Not to mention the recommendations and positive feedback we received from their references. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project was a breeze from start to finish. Vardot delivery team follows a very well-structured, yet agile project delivery process. At the beginning of the project, a Project Manager was assigned to the project, who walked us through the project delivery lifecycle and was the focal point of contact. The project has gone into the phases of Discovery Analysis, Design, Development, Training, Content Entry, and Launch. How many people from the vendor's team worked with you, and what were their positions? The team assigned for this project from Vardot consisted of a Project Manager, UI/UX Designer, Technical Lead, Developers, Quality Assurance Engineer, and a DevOps Engineer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Vardot provided neat and organized deliverables from project plans to documentation. They have presented multiple design options and the client has selected one of them. The design phase was collaborative and the outcome was according to best practices and an optimized user journey. The website was done professionally, is fast, and is search engine optimized. Describe their project management style, including communication tools and timeliness. Vardot adopts the Scrum project management framework. The project communication was transparent and the channel was wide open using Vardot’s different online tools like Basecamp and InVision. The Vardot team was punctual and detail-oriented. We felt we were working with a true partner rather than a vendor and that they had a stake in the project’s success as much as we did. What did you find most impressive or unique about this company? Their deep knowledge of the best practices in enterprise-level web solutions to different industries, namely the News and Media and the Government sectors. Also the systematic and organized, yet agile approach to managing projects, and the transparency, attention to detail, and commitment to meeting timeline. Are there any areas for improvement or something they could have done differently? Nothing to say. Worked with them twice in 2 different projects; and this is by far the most professional & flexible dev company I worked with --- #### Drupal Update for Digital Agency **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Vardo was tasked with updating a CMS platform for a digital agency from Drupal 7 to 9. They also integrated a third party service for subscription management.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, The Cook Political Report - Industry: Media - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 4, 2022 **Feedback Summary**: The client has seen immediate results from Vardo's work. They have improved the client's layout substantially. Everything has been delivered as promised. Moreover, the client said that their unique service is hard to find. They exceeded the client's high expectations. ""Drupal teams can be tough to find, and they have exceeded our already high expectations at every turn."" **BACKGROUND** Please describe your company and your position there. I'm the COO of a digital resource offering non-partisan political analysis for US campaigns & elections. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? Our website was overdue for a CMS update (from Drupal 7 to 9) and needed other updates to better serve our clients and showcase our content. Tasks included integration a third party service for subscription management. We also needed a knowledgeable team to offer us ongoing maintenance and support to further our growth. **SOLUTION** How did you select this vendor and what were the deciding factors? We researched firms specializing in Drupal and knowledgeable about the needs of a news-related platform. We were impressed with Vardot's online reputation, particularly in their contributions to Drupal as an open source contributor, as well as their online reviews. We also communicated with them via email and virtually to assess the fit of our needs and standards. We were assured by their marketing and brand presence, but further impressed by their communication skills and proposal. They understood our project, communicated expectations clearly, are well organized and had the exact solution for our needs. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Our work included a discovery process, several team meeting where we discussed priorities and plans and we began work quickly to build out the updates needed, while also implementing their "SMG" plan to support our regular maintenance needs. We have had clear documentation and defined work projects in phased releases. We have used Google Meet for meetings, Google Docs & Sheets for shared documents and view only progress reports, and we have signed contracts and paid bills electronically. How many people from the vendor's team worked with you, and what were their positions? We have worked most closely with our project manager, Israa, who has been fantastic. We've also consulted regularly with Razem, the founder of Vardot, who is knowledgeable, invested in us, and available to answer specific and strategic questions. We also have a team of technicians available to us via our maintenance plan. Israa (the PM) coordinates the assignments of their team to our tickets. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have seen immediate results from our earliest implementation. We improved the layouts of some pages, which as resulted in an improvement in our sharing on social media for paywall content; our site is fully secure with the Drupal 9 upgrades; everything has been delivered as promised. We are currently still working on one of our biggest updates to improve the UX, which we expect will have a direct impact on revenue increases and reduction in staff time needed to resolve subscription changes. Describe their project management style, including communication tools and timeliness. Excellent communicators -- written and verbal. Always reliable and responsible. Deliverables are clear and on time. Everyone is also incredibly kind and approachable. We are huge fans. What did you find most impressive or unique about this company? They have a wonderful combination of personal touch and pride in their work and customer service, but also a capacity to deliver the work of a huge agency. Their understanding of Drupal (both its strengths and weaknesses) has been essential and exceptional. Drupal teams can be tough to find, and they have exceeded our already high expectations at every turn. Are there any areas for improvement or something they could have done differently? No. --- #### Drupal Development for Crop Protection Solutions Provider **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Dec. 2021 - Mar. 2022 **Project Summary**: Vardot has assisted a crop protection solutions provider with developing their Drupal-based database. Their goal has been to allow their internal team to rely on their database and expand its true potential.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Database Manager, Gowan Company, LLC - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Mar 2, 2022 **Feedback Summary**: Vardot has launched the first major update on the client's site and have gotten many positive reviews since then. They accommodated many questions and are willing to support the client whenever they can. Moreover, it has been easy to communicate bugs and issues on the program for immediate support.  ""They gave fast results and have delivered on all of their promises."" **BACKGROUND** Please describe your company and your position there. Our company, Gowan Company LLC, is a global, agricultural solutions business with its headquarters located in Yuma, Arizona. We specialize in crop protection. My position had started as an international registration specialist and now I have transitioned as Gowan's database manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? As were growing more and more our current knowledge and skills lacked at expanding and growing our database. With an ever expanding need of acquiring data and need for a linked system, we found and contacted Vardot in hopes that they could help us and assist in developing our drupal based database site. Our goals down the line are to have our company's regulatory team fully rely on our database and expand its potential. **SOLUTION** How did you select this vendor and what were the deciding factors? I searched online and saw, through filtering on durpal's own site, the recommended resources for professional services. We looked through support that had bases here in the United for easy to accommodate meeting times and a sector in Agriculture. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had kick-off meetings and in-depth discussions of what were the key features we wanted to implement onto our site. We then worked through our contracts and begun quickly onto the project. The project had deliverables that were first tested on a testing site, where my team and I could provide feedback and test the new features we requested. The new features included; reducing duplicates that populate, adding filters to capture certain fields our content contained, and rearranging our site for cosmetic details. Drupal, Basecamp, email communications and Teams/Google meetings were used throughout this project. How many people from the vendor's team worked with you, and what were their positions? Our organizer, Mohammad Razeem the CEO was always available for us. Israa Ahmad, our project manager worked primarily with me, keeping in daily contact through emails and through Basecamp. Tareq Elayyan, the Software Development Manager, and Faeq Anabtawi, works with Israa as part of the support team for our projects. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to launch our first major update to our site and have gotten great positive reviews. The list of feedbacks we had were delivered and updated on the testing site before launching to our live site. Describe their project management style, including communication tools and timeliness. We had daily communications with Israa, and as the Engagement Manager, it was always a blessing to have her background knowledge for her to help her team in assisting us to our feedback. What did you find most impressive or unique about this company? They gave fast results and have delivered on all of their promises. They accommodated to our questions and are really willing to help and support us in the best way as they can, keeping in communication with our IT team and being able to answer their questions on a high tech level really put my team and I at ease. Are there any areas for improvement or something they could have done differently? As suspected, some minor issues in our first update launch, but it has been always easy to communicate and provide information and support in quick time. --- #### Custom Software Dev for Non-Profit ICT Association **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: Vardot has built a business listing portal for a non-profit member ICT association. They have also developed an SSO to connect the various existing and future portals managed by the company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development, int@j - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 28, 2022 **Feedback Summary**: The client’s portal has been launched successfully, gaining positive feedback and signing up ICT companies. Vardot has given updates effectively and established a seamless workflow. The team has demonstrated the best interest in the project’s success. Overall, Vardot has been a reliable partner. ""Vardot is very professional in listening to our comments and coming up with solutions."" **BACKGROUND** Please describe your company and your position there. int@j is the Information and Communications Technology Association of Jordan. We are a non-profit member based association representing hte ICT sector. Head of Business Development at int@j **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? As an ICT association representign the sector we wanted to develop a business listing portal that will allow us to promote service based companies to potential clients regionally and beyond. We wanted compnaies to have the flexibility to list and update their own content and information. Another part of this project was to develop an SSO (Single Sign On) to connect the various existing & future portals that are managed by int@j. **SOLUTION** How did you select this vendor and what were the deciding factors? int@j issued an RFP and vendors were evaluated by a committee on set criteria including experience, similar projects, timeframe, hosting and roadmap input. Vardot came out on top across both technical & financial evaluation Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a Scope of Work as part of an RFP which was discussed and finalized with Vardot. A project plan was set and agreed upon including confirmation on Drupal 9 and the use of KeyCloak for SSO. Basecamp was used for project management and communication with weekly project calls on updates. Product Features included Responsive Portal Business Profile SSO Login Chatbot Email & newsletter engine Rating & Reviews How many people from the vendor's team worked with you, and what were their positions? A project manager was leading from Vardot as our main contact. He had a comprehensive team that worked with him including designers, user experience, developers, hosting team and others. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Portal has just been launched and initial feedback has been very postive with ICT companies signing up and including their profiles. Describe their project management style, including communication tools and timeliness. Agile Project Management with Basecamp as a communication tool. Meetings were held periodically with updates and information on updates to timeline and launch dates What did you find most impressive or unique about this company? Adherence to project timeframe and QA process was impressive. Alpha version was bugfree and minimum activities and testing needed to launch. Training on use of portal was of highest quality including documentation Are there any areas for improvement or something they could have done differently? Vardot is very professional in listening to our comments and coming up with solutions. --- #### Design & Development for Consulting & Advisory Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: June - Oct. 2020 **Project Summary**: A consulting and advisory company wanted to update their existing website. They hired Vardot to re-design and develop a website that reflects their new brand and reposition themselves as an industry leader. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Consulting Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 23, 2021 **Feedback Summary**: The company began receiving positive feedback regarding the new website from their clients as soon as it was launched. Thanks to the efforts of the Vardot team, the platform also became their main recruitment hub because of its streamlined career application process. ""They have managed to meet our expectations to have a dynamic, modern, and revamped website."" **BACKGROUND** Please describe your company and your position there. I'm a Director in a company that provides consulting and advisory services to various client in the public and private sectors. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? Our website was created since company establishment back in 2014. We have approached VARDOT to re-design and develop a state-of-art website to reflect our new brand and re-position ourselves as a leading consulting firm in the region. **SOLUTION** How did you select this vendor and what were the deciding factors? We have shortlisted VARDOT due to their extensive past experience in the areas of Website design and development, and due to their team capabilities in managing and delivery successful projects relevant to our industry within the region. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had initiated the project with VARDOT project manager, attended by the technical team and discussed the project plan, due dates and major project milestones. We had successfully clarified our expectations and ensure commitment from VARDOT to deliver the expected results within the agreed scope and schedule. How many people from the vendor's team worked with you, and what were their positions? A project manager was our main point of contact, supported by two main technical team members. All reported to a project director who was supervising the overall project progress. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After the official launch of the website, we have received positive feedback from some of our clients regarding the website and the newly introduced features. In addition, the website became our main channel for recruitment, due to the streamlined career and job applications process embedded in the Careers Section in the Website. Describe their project management style, including communication tools and timeliness. We had a weekly status update meeting done online, with a daily status reports via Google Sheets, with automated notifications received via emails. What did you find most impressive or unique about this company? They have managed to meet our expectations to have a dynamic , modern and revamped website. Along with online features such as Careers, Website administration tool without the need for technical experience, and a lot more related to the look and feel and images database. Are there any areas for improvement or something they could have done differently? No major issues faced during the project. --- #### Drupal Web Design & Development for National Nonprofit **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: May 2021 - Ongoing **Project Summary**: Vardot has designed and developed a national nonprofit’s website, transferring content from WordPress to Drupal. The team currently provides maintenance services and works on adding other features to the site.  **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Director, States Newsroom - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 12, 2021 **Feedback Summary**: The website’s design and functionality have received positive feedback from internal stakeholders. The Vardot team has great communication skills, and they manage the project well through Basecamp and Google Drive tools. Their resources are responsive and provide clarity in terms of timelines. "“The Vardot team has been great at communicating timelines.”" **BACKGROUND** Introduce your business and what you do there. I’m the digital director at States Newsroom, a national nonprofit that supports local newsrooms in state capitals across the country. I largely maintain and manage our web presence, audience outreach, design work, and technical tools. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We were creating a new national website that aggregated content from all of our individual outlets into one central hub. Our team also wanted this hub to be publicly available to readers for them to read all stories in one place. **SOLUTION** What was the scope of their involvement? Vardot built the entire website in Drupal. Our first steps focused on digging into the goals of the website. It also involved determining how much curation we wanted to do and how much automation we needed. In that regard, we already had an idea in mind. For one, we wanted users to be able to manage and curate content, so the website should give them the option to search rising trends among the content. From there, we moved into the design process, which clarified the website’s user flow, aesthetics, and overall UX design. The Vardot team turned around designs. Then, we did tweaks and iterations over the course of six weeks. Afterward, we started the development process. We were hands-off for a while; Vardot worked on plenty of things behind the scenes before they sent us something to review. While we met weekly in the beginning, we only met every two weeks during the development process. Finally, the last phase of the project was a QA process. Then, we realized we wanted to add some features to the website after it went live, and Vardot helped us organize those features for a later release.  At present, we have an ongoing maintenance contract with Vardot. Their team handles server hosting and administration tasks for the website. Meanwhile, our company doesn’t plan to take on the maintenance of the website since we have a small team. We don’t have the capacity to take on another big national website. If we want to add other features to the mix, we’ll do additional contracts with Vardot.  What is the team composition? We work with a project manager that meets with us regularly every week. She’s also the co-owner of the company. Another person assists her during our meetings and particularly during the second half of the project. We’ve also met with their CEO, who has helped us determine the basic structure of the website.  How did you come to work with Vardot? We wanted a team that had done similar projects to ours. Specifically, we wanted a team that had worked in the news space before. Meanwhile, Vardot had worked for Al-Jazeera and other news companies. On top of that, they’d also done similar projects where they aggregated content from different places into one platform. Moreover, we found good reviews of Vardot’s projects. We also liked that there was a large number of people of color in their committee, plus they were led by a woman who shared the values we had. Ultimately, Vardot understood our project much quicker than other vendors we interviewed. Their bid was also within our budget, and the timeline they laid out met our needs.  How much have you invested with them? We’ve invested nearly $100,000.  What is the status of this engagement? We started working with them in May 2021, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We haven’t had a public launch yet, so we don’t have quantitative success metrics. However, we’ve received positive feedback internally. The website is designed well and functions the way we want. Vardot has also provided helpful ideas that are not in our original scope.  How did Vardot perform from a project management standpoint? The Vardot team has been great at communicating timelines; there’s great clarity in terms of the options and time we have. They tell us how our choices affect or push back the entire process. Simply put, it’s always helpful for us to not only be held to a deadline but also understand why such a thing is necessary.  Moreover, we use Basecamp and Google Documents and Spreadsheets to manage the project. If we have a concern, we write it on Basecamp, and then we receive quick feedback from Vardot resources. We use Spreadsheets when we find bugs, which we tell the Vardot team through Basecamp messages.  Further, everyone in our team has access to Basecamp, but I’m usually the main point person for that. This has been the way we communicate especially during the active development phase. Since we’ve moved into the maintenance phase, our communication has understandably been less direct and immediate. What did you find most impressive about them? They have organized communication processes. Are there any areas they could improve? The only tricky part has been when we transferred content from WordPress to Drupal. They suggested we do that through RSS feeds. Our internal engineer thought that that wouldn’t require too much time, but it turned out that he needed to be more hands-on for it. The RSS tasks took half of his time, which luckily worked out well with our schedule. Our team thought that there was a lot of back and forth in this aspect, and it was confusing. Moreover, if we didn’t have an internal engineer who could handle RSS-related work, it would’ve been frustrating for us. Do you have any advice for potential customers? As much as possible, have a clear vision of what you want in the beginning because iteration is going to take more time than you expect. Moreover, if you’re going to use WordPress RSS feeds, you should have a clear understanding of your team’s technical needs.  --- #### Custom UTM Tool Development for Global Organization **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May - Sep. 2021 **Project Summary**: A global organization hired Vardot to migrate and re-work a custom tool they were using to generate UTM codes into the Drupal framework. Their goal was to cope with the increase of users on the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Digital Engagement Officer, UNHCR - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Oct 18, 2021 **Feedback Summary**: The Vardot team successfully completed their requirements for the project and the company was able to integrate several new key audiences onto their tool. Thanks to the tool's new functions, the company now saves time on performing admin tasks due to automation. ""I'm highly satisfied with Vardot, during the project work, the final product, and post-launch support and follow up."" **BACKGROUND** Please describe your company and your position there. I work for UNHCR, the United Nations Refugee Agency, which is a complex, global organization with 17,000 employees around the world. I advise on digital tracking and analytics for web/app projects across the organization. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? We hired Vardot to migrate and re-work a custom tool we are using to generate UTM codes, into the Drupal framework (for tracking the impact of communication initiatives. The tool needed to be updated to cater for a growing number and type of users. **SOLUTION** How did you select this vendor and what were the deciding factors? The vendor won an open, competitive bid (technical, financial) with UNHCR to move our global website and the UTM tool to the Drupal framework. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We started our project with a kick-off meeting where the developers working on the project were introduced. We showcased the existing UTM tool, and the business needs the tool addresses. Vardot quickly grasped the buisness needs and helped us translate these into possible Drupal based solutions.   At each iteration of the development work, we had the chance to do extensive testing on a staging site, and make comments and changes. Before launch of the new tool, we agreed on a launch timeframe, and post launch support model. How many people from the vendor's team worked with you, and what were their positions? We worked with a team of 4-5 drupal developers, including the project lead. The project lead would oversee the progression of the project, make sure the solutions being developed addressed the business needs/requirements, and facilitated contact with the relevant developers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? With the new tool launched we have been able to integrate several new key audiences onto our tool, including email marketers, and the Goodwill Ambassador team. The new tool has significantly reduced the time I spend on admin tasks, as it includes automated features for user registration and password reset.   Furthermore Vardot created the new tool inline with our corporate branding which creates a more coherent experience for our users. Describe their project management style, including communication tools and timeliness. We worked using Basecamp where developers, projects leads and UNHCR could communicate freely throughout the project. Vardot was highly responsive, both over email/basecamp, and to schedule calls when necessary. This was a key aspect that ensured the a timely completion of the project, and much appreciated. What did you find most impressive or unique about this company? Vardot had a highly professional approach to asking about our business needs in detail, and then translating those into viable solutions using Drupal. This not only enabled us to create a solution that catered to our stated requirements, but also helped us spot opportunities we had not though of ourselves. Are there any areas for improvement or something they could have done differently? I'm highly satisfied with Vardot, during the project work, the final product, and post-launch support and follow up. --- #### AWS Hosting & Web Development for School **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: A school hired Vardot to provide AWS hosting and website development. They redesigned and maintain the client's site, including the front- and backend, to something that best suited their needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director for Learning Innovation, American Community School - Industry: Education - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 13, 2021 **Feedback Summary**: The client notices a substantial improvement on the platform delivered by Vardot. They also keep all the timelines and communicate well through accessible channels to ensure good project management. The client also praises the good relationship they've developed, which makes them feel reliable. ""They’re very approachable as an organization, and engaging with their services was very easy."" **BACKGROUND** Introduce your business and what you do there. I’m the director for learning innovation for American Community School, an international school. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We needed someone to revamp our website. **SOLUTION** What was the scope of their involvement? Vardot redesigned our site. We had a framework that we built with the intent of customizing our page around the content. It’s a Drupal site that they customize to suit our needs. They’ve done frontend development and templating of 50 pages and also the backend development. In addition to that, they also do AWS hosting for us, using Cloudflare for our CDN. Their team is also helping with maintenance in the hosting and the site. What is the team composition? We work with around 6–8 people, including a project manager, several designers, and someone for wireframing. How did you come to work with Vardot? They responded to an RFP that we put out. We had several vendors that we had shortlisted, but we chose Vardot based on the American School of Dubai (ASB) recommendations.  How much have you invested with them? We've spent $20,000 with them so far. What is the status of this engagement? We started working together in December 2020, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? There’s been a substantial change in the interface — we feel that this project is prosperous. From an educational perspective, they work well with us to ensure that we have a product that communicates our targets and ensures they are successful. How did Vardot perform from a project management standpoint? They keep all the timelines, and in terms of communication, we use Basecamp and email.   What did you find most impressive about them? Their managers have developed a good relationship — they’re reliable, meet deadlines, and communicate clearly. They hold expectations with their staff and us to help set reasonable deadlines for our internal needs to ensure that the project is successful. Are there any areas they could improve? I don't think there's anything they can improve on. Do you have any advice for potential customers? I’d encourage you to engage with them, have an initial conversation, and see if they’re the correct fit. They’re very approachable as an organization, and engaging with their services was very easy. --- #### CMS Development for International Organization **The Project** - Services: Custom Software Development, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: Vardot developed a CMS with a payment processing integration for an international organization. The system allows the client to create landing pages for donations tailored to different markets around the globe. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, UNHCR, The UN Refugee Agency - Industry: Government - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Aug 25, 2021 **Feedback Summary**: The system created by Vardot is error-free, and the client is satisfied with it. The team has demonstrated a clear understanding of the client’s requirements and the ability to prioritize tasks. Additionally, they offer impressive technical knowledge, responsiveness, experience, and dedication. "“They’re very dedicated to their work, and they strive to deliver quality products.”" **BACKGROUND** Introduce your business and what you do there. I’m a digital marketing manager specializing in e-commerce for an international organization. We provide fundraising solutions for the organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We were looking to build a CMS for donation landing pages. **SOLUTION** What was the scope of their involvement? Vardot helped us create a platform that facilitates building landing pages and emergency sites to fundraise in global markets. This system can be customized according to the local behavior in the different markets that we serve. Initially, we wrote the requirements for them, and from there, they organized everything to fulfill those requirements. During this process, they asked a lot of questions and came back with a solution proposal that we went through. After we signed the agreement, Vardot started the development phase, during which we had weekly meetings to check our progress and touch base in case they needed further clarification on the requirements. Everything went on schedule, according to the timeline that they had provided us in the beginning. They worked on a Sprint model, doing batch releases and testing in parallel while continuing with the development. Eventually, Vardot started providing us with other solutions for the unforeseen challenges that normally arise during development projects like ours. Finally, we launched the product with a little delay, which wasn’t necessarily their fault. It was due to the holidays and some technical issues that weren’t within their scope to fix. However, they also were there to follow up until the issue was resolved. We had a very tight deadline, so we had to cut edges and meet halfway to deliver the product by the required date, dividing the project into two phases. The product they delivered didn’t have the full functionality that we asked for; it just had the critical functionalities that we agreed upon. After launching the platform, we moved onto the second phase of the project, and we’re also working on other projects in parallel. This platform is used by 7–8 different markets, and they use the same backend to build donation landing pages, defining the content and the donation amounts. As the pages are customizable, we can also test different approaches to optimize the conversion rates. Although they also could have built a payment processing system to receive donations, we were already working with a third party for this purpose, and we wanted to continue working with them. Thus, Vardot helped us integrate the third-party payment system into our platform, so users are redirected to the payment app without even noticing. It was a very seamless implementation. What is the team composition? In the beginning, we engaged with Vardot’s CEO. Then, their accounts director worked with us to create the whole documentation, including the scope of work and the project plan. This person was also leading all of the conversations. Once we started getting into more specific details about the project, they assigned us a senior project coordinator, who has been leading the implementation. We’ve also worked with 4–5 senior developers. How did you come to work with Vardot? To work for the organization to which our agency belongs, companies have to go through a very intensive procurement process. We usually put out our terms of reference and an RFP, and they have to apply for it. Then, we go through a complete evaluation, where the applicant’s technical team is put together to evaluate their responses. However, one of our sister companies had already procured Vardot for their services, and they recommended them to us. We also evaluated eight other development agencies, but Vardot stood out from the rest by meeting our requirements and being the most affordable option. How much have you invested with them? Including the cost of the second phase, we will be spending around $150,000 on this project alone. What is the status of this engagement? We started working together in December 2020, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Vardot has demonstrated a clear understanding of our requirements, and they’ve provided solutions that meet our needs. When we launched a new website through the platform, it was error-free and fast, so everyone was happy and satisfied. We’ve also tracked their response to requests, their speed on fixing issues, and their willingness to provide us with solutions, and they’ve performed really well across all that criteria. How did Vardot perform from a project management standpoint? Vardot is very clear in their communication and spot-on on the technical side. Their organization and project management are amazing, and everything has been just as we agreed on beforehand. Overall, they’re the best agency that I’ve ever worked with. They’ve managed our expectations in the right way, and we’re very satisfied with how they’ve prioritized the issues that need to be fixed. Other agencies don’t always know how to prioritize, but Vardot always manages to know what is critical and what is not. We use Basecamp and some of the Google products to manage the project and share the requirements. We also use Basecamp as our main communication channel because it has visibility to all of the participants. What did you find most impressive about them? Vardot’s technical knowledge, understanding, experience, and dedication are impressive. They’re very dedicated to their work, and they strive to deliver quality products. Are there any areas they could improve? We’ve already discussed with them that the initial time planning could have been improved. Although Vardot expressed their limitations since the beginning, we started hitting other limitations and speedbumps along the way. For example, as this was a global project, we didn’t foresee that they had different holidays than us in their region, which also differed from holidays in America. All of this caused delays, and the timeline estimations could have improved. However, it was a lesson for all of us. --- #### Web Redesign for Media Production Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Feb. - June 2021 **Project Summary**: As their business goals change, a media production company hired Vardot to build a website to complement them accordingly. The client expected a more modern experience for the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & Executive Director, Sowt Media, Inc. - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 9, 2021 **Feedback Summary**: The client felt as if their Vardot's design had truly reflected their high-quality products. The vendor helped increase inquiries for their platform. The external team also led a clean and communicative workflow, maintaining professionalism with astounding expertise in their field. ""We finally received a professional website that reflects our high quality product." " **BACKGROUND** Please describe your company and your position there. I'm the executive director and co-founder of a leading podcasting production company in the MENA/SWANA region. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? We've adapted our website over the past few years as our goals and objectives changed. With this entirely new website, we've been able to modernize the listening experience, especially on mobile, to better serve our listeners. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked for a web development company that could deliver a high quality product on time and on budget. It was important to work with professionals after having poor experiences with other web development companies. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The entire process was very professional, all the way from our first introductory call, to the proposal, contracting and finally executing and handover. We felt there was much care given to the design process and ensuring the product we were building made sense for our audience. How many people from the vendor's team worked with you, and what were their positions? The communication was excellent through out. We worked with a project manager and were very happy with the level of communication as we as the amount and speed of communication. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We finally received a professional website that reflects our high quality product. We have received many inquiries about our work recently though the website. Describe their project management style, including communication tools and timeliness. Project management was clear and the team communicated in a way that allowed us to finish the project on time. What did you find most impressive or unique about this company? I found Vardot to be extremely professional in both their pre contract work, as well as executing the actual work. It is extremely important to me to be working with professionals who are at the leading edge of their work. Are there any areas for improvement or something they could have done differently? No.  --- #### Web Development for Nonprofit Organization **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2020 - July 2021 **Project Summary**: A nonprofit organization tapped Vardot to build a website, helping them expand their online reach in promoting their advocacy across the Mediterranean region. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Research Administrator, EuroMed Feminist Initiative - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2021 **Feedback Summary**: Internal and external stakeholders had nothing but positive comments about the new website. The Vardot team worked closely with the client, providing status updates and consistent support at every stage of the project. They were innovative, accessible, and professional. ""They were very supportive and ready for anything that we asked them to do." " **BACKGROUND** Please describe your company and your position there. EuroMed Feminist Initiative EFI is a policy network that provides expertise in the field of gender equality, democracy building and citizenship, and advocates for political solutions to all conflicts, and peoples´ rights to self-determination. EuroMed Feminist Initiative encompasses women’s rights organizations from the two shores of the Mediterranean and seeks to correct the gender power imbalances through ending discrimination of women and bringing about positive change for the whole society. Salam Nawafleh is a research administrator in the Regional Office in Amman-Jordan. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? The Regional Civil Society Observatory (RCSO) is an independent civil society mechanism that follows up on measures and actions to combat VAWG in the South Mediterranean, in particular the implementation of the Ministerial Declaration of the 4th UfM Ministerial Conference on women's rights (November 27th 2017, Cairo) in the area of combatting all forms of violence against women and girls (VAWG), Women, Peace and Security Agenda (WPSA) and Preventing Violent Extremism (PVE). we ask Vardot to develop a website that can our studies and publications be reachable to people who are interesting in VAWG and changing the discriminatory laws in their countries . **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed several companies but we were more comfortable working with Vardot. they are very supportive-creative and work with passion. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kick-off meeting with the team to discuss our goals and objective. we used Basecamp as a follow-up and connection platform between us. the content was sent by us to the team. we got our website Live. How many people from the vendor's team worked with you, and what were their positions? A project manager and a technical team of around 5 people. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our project is targeting 7 countries in the southern Mediterranean region. So, the RCSO website is live and reachable for people in these countries and more. our members in the countries felt really excited and happy to share the website link on their national website and social media channels. Describe their project management style, including communication tools and timeliness. We had several meetings with the team before and after each stage of work. it works smoothly and in a very professional way. What did you find most impressive or unique about this company? They were very supportive and ready for anything that we asked them to do. they gave us great ideas to improve and develop our website. Are there any areas for improvement or something they could have done differently? We had one small comment and we have mentioned it- they were very fast to solve it. --- #### Web & Mobile App Dev for Digital Marketing Agency's Client **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Feb. 2021 **Project Summary**: Vardot built a new website and a mobile application for the client of a digital marketing agency. The site offered news content and included a video on demand (VOD) feature.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, 5G Digital - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 5, 2021 **Feedback Summary**: The Vardot team produced high-quality outputs despite a tight deadline. They created a seamless workflow through constant communication and excellent project management. They also attended to the client's requests in a professional manner. Overall, the vendor delivered world-class customer service. ""Quality of delivery and communications were maintained across all project phases." " **BACKGROUND** Please describe your company and your position there. I'm the owner of a Digital consulting agency. The agency offers, project management for websites and apps development. We are specialised in Arabic websites. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? A client has approached 5G digital to assess them building a new website and a mobile app. Vardot was shortlist and later selected to be the partner for the job. The website is to offer news and VOD integration. **SOLUTION** How did you select this vendor and what were the deciding factors? Based on 5G digital previous experience, we looked for developers who understands the business requirements and is able to deliver in s tight deadline. A number of vendors have been requested to submit their proposals and so did Vardot. After a careful evaluation, Vardot was selected. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a needs-assessment session, initial business requirements have been revisted and confirmed by Vardot team. A project manager was assigned and the kick-off stage began quickly with clear instruction on the procedures and project platform. Project sprints were confirmed and within a couple of weeks designs were checked and completed. Development phase then began on time and deliverables were given dates to be delivered. All deliverables were delivered according to plan and launch dates were respected. How many people from the vendor's team worked with you, and what were their positions? In total there were 4 people, Business development Manager, Project Manager, Project Support manager and project Lead developer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Deliverables were following a tight plan as the client was bound by an anniversary. All agreed deliverables were delivered on time and according to plan. Finally launch was successful despite the tight deadline. Describe their project management style, including communication tools and timeliness. We had a weekly meeting after a few meetings in the beginning to insure a workable setup. Everything was documented on Basecamp and all project details and progress reports were posted regularly. When we had some design and a few request of changes it was dealt with in high professional manner. What did you find most impressive or unique about this company? The final product was great despite very tight deadline. Very organised project management fashion. Quality of delivery and communications were maintained across all project phases. Are there any areas for improvement or something they could have done differently? There were very few bug fixes and additional requests by the client that required Vardot to deal with at short notice. That was very much expected within any project of the size and nature. --- #### Web Design & Dev for Nonprofit Association **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: Vardot designed and developed a web portal for an international development youth-led program. They planned, designed, and developed the portal from scratch, and they currently provide maintenance services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Communication Manager, Global Communities - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 1, 2021 **Feedback Summary**: The site developed by Vardot works fantastically, and it hasn’t presented errors nor bugs. It’s functional, optimized, and has a great design. The team is client-oriented, responsive, tech-savvy, and professional. They’re dedicated to the project, and they work extra time to meet deadlines. "“Whenever we have a concern, they always have a solution.” " **BACKGROUND** Introduce your business and what you do there. Global Communities is an implementer of the United States Agency for International Development (USAID) youth project. We’re currently implementing a youth-led project called USAID Youth Power Activity, and I'm the communications manager for it. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We were tasked to design a digital platform for a large-scale website that was going to be used to engage youth, build their capacity, and ensure that they maintain a positive view of development. There was a challenge and a big vision behind the portal because it was basically four platforms in one. We engaged with Vardot to help us with this project. **SOLUTION** What was the scope of their involvement? Before we initiated developing the portal, we had several brainstorming sessions and meetings. Vardot offered very interesting methodologies, and they were able to understand and transcribe our mission and vision behind the portal. Through this, we were able to overcome the big business complication, which was aligning the vision behind the portal with actual physical capacities and know-hows. Vardot was our technology partner and implementer. They planned, designed, and built the portal and some of its components from scratch. They used Drupal, mainly in the open-source form. Additionally, Vardot has been involved in technical support and continuous digital delivery, which is basically having them with us after the platform’s launch to maintain the portal and make sure that it's working. They’re in charge of supporting us and advising us on data storage servers and other technical aspects. What is the team composition? There have been around 8–10 people involved in the project from Vardot’s team. There’s a project director, a project manager, a technical supervisor, a senior UI/UX designer, a rich internet application expert, and a head designer. My main point of contact is the project director. How did you come to work with Vardot? We put out a request for application (RFA) on local newspapers through digital media, print newspapers, and social media, and Vardot applied. When we drafted our RFA, we received lots of questions from different companies that were competing to win this project. Their questions were about the large scale of the work itself — they were feeling that we didn’t have a coherent vision of the portal. This was not the case with Vardot. We didn’t personally choose them; there was an evaluation committee that went through all of the applications received through the RFA, and they selected Vardot. How much have you invested with them? We’ve spent around $70,000. What is the status of this engagement? We started working together in December 2020. We finished the main product, but we signed with them again for the continuous digital delivery. Working on a digital website never ends because optimization requires an ongoing partnership. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When testing the responsiveness, scalability, and compatibility of the site, there haven’t been technical errors or bugs — our site is perfect. It’s optimized, and we can complete tasks within all of the areas, even with a poor internet connection. I'm very happy with this company because we ended up with a very good design with very high functionality. How did Vardot perform from a project management standpoint? Vardot meets all of the deadlines. During development, they utilized Agile methodologies, which were systematic — I really liked that about their project management. In order to meet the deadline, sometimes we had to follow the same line processes and do tasks in parallel, but eventually, all of the deadlines were met.  Even in times where we didn’t feel that we would be meeting the deadline, Vardot was committed to having their staff work overtime. One time, we were expected to do some sort of a demo. A minister of youth in Jordan had the team working during the holiday for everything to go faster. For communication, they use Basecamp. We also have a weekly meeting via Google Meets. What did you find most impressive about them? The aspect I like the most about Vardot is they’re very responsive and professional. I don't recall ever contacting them without having their project manager following up with us, either by email or phone. Whenever we have a concern, they always have a solution. Their dedication is also great. They're very client-oriented and tech-savvy. Are there any areas they could improve? Vardot has been perfect in all areas.   Any advice for potential customers? Listen to their advice. If you have any concerns, reach up to them because they have business insight and technical savviness. Make sure to maintain a transparent approach with them, share with them your deadlines, and discuss everything with them. Always make sure that you get a time estimate from Vardot before jumping into the project and guessing how much time things will take on the go. --- #### Drupal Design, Dev & Strategy for Consulting Company **The Project** - Services: UX/UI Design, Web Development - Project size: $50,000 to $199,999 - Project length: Feb. - Oct. 2020 **Project Summary**: Vardot designed and developed a Drupal platform for a consultancy. The team worked on the technical architecture and strategy behind the site as well. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal Digital Consultant, Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 23, 2021 **Feedback Summary**: Vardot delivered a high-quality platform. Although it was an unconventional development environment, the team was nimble and quickly addressed any issues that arose. The team was proactive throughout and anticipated challenges along the way. They even added extra features at no surcharge. "“The CMS is stable and we’re happy with the current state of the project.” " **BACKGROUND** Introduce your business and what you do there. I’m a consultant at a company that’s not publicly launched at the moment. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? I’m doing a media project in Iraq and needed a partner that had experience working in the Middle East. We needed a team that was familiar with Arabic that could do a knowledge transfer to help our internal team manage the project themselves. **SOLUTION** What was the scope of their involvement? Vardot helped us come up with the technical architecture and strategy for our Drupal site. The team was able to come with a plan to get us to market. They helped us devise a plan of what to build, how we’d build it, and why. The team also worked on the entire UX. They did the wireframes, the user journeys, flows, and design concepts for each screen. Vardot carried that design into the implementation. They delivered developed features of our website in incremental phases. What is the team composition? We worked with a project manager as our main point of contact. We also worked with a technical lead from time to time. How did you come to work with Vardot? I’ve known them for many years and have worked with them to build other media projects in the Middle East. I had a high-quality experience with them in the past and knew they’d be able to fill in the gaps with any uncertainty based on their expertise. I also chose them because they had the best experience in Drupal. How much have you invested with them? We spent $67,000. What is the status of this engagement? We started working together in February 2020, and we wrapped up in October 2020. They completed the project but we haven’t launched due to some staffing issues. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The overall quality was great. It was a project that was being developed and tested at the same time. It was a very unconventional development style but Vardot was good at quickly addressing issues that came up. The CMS is stable and we’re happy with the current state of the project.            How did Vardot perform from a project management standpoint? We used Basecamp for primary communication. We also used issue trackers. Once the development was completed, we also used a different bug tracking tool that was managed by a separate team. What did you find most impressive about them? Their foresight was impressive. They were able to aptly anticipate the needs of the project and the client. I’ve worked with other teams on CMS projects. It was refreshing for them to be a few steps ahead and anticipate the challenges I’ve faced with other companies. They went above and beyond and added some features that weren’t even in the scope at no additional cost.   Are there any areas they could improve? This project was a bit bumpy. Any issues I had I can attribute to the project itself. There was a shift in management during the project that shifted a lot of components. Vardot didn’t let those internal politics get in the way of their delivery. Do you have any advice for potential customers? Make sure that you have someone with project management experience working with them. Have someone who can act on behalf of the customer and the client. --- #### Website Development for Nonprofit Organization **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. - July 2020 **Project Summary**: Vardot created a website for a nonprofit organization. They provided scoping, wireframing, design, and development work along with technical training to enable the internal staff to make site updates. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Senior ICT & Operations Manager, Questscope - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 22, 2021 **Feedback Summary**: The partner, including executive management members, was satisfied with the high quality of work delivered. The team provided a straightforward CMS that the internal staff is able to update on their own without hassle. Their flexibility in completing tasks outside of the project scope added value. ""They had a high attention to detail, flexibility, and were committed to timelines." " **BACKGROUND** Introduce your business and what you do there. I’m the senior ICT and operations manager at Questscope, a nonprofit organization for social development in the Middle East. We have a mentoring program that helps juvenile centers and refugees overcome any traumas from war or experiences they’ve had. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? Our website used an old technology that was obsolete. We had many major security problems. We needed a comprehensive website that would reflect the work we’re doing in the field. We needed to include more information about our work and overcome the challenges we had with our old website.  We decided to allocate a budget for that. We wanted a website that was user-friendly with a good CMS that could help the non-technical users like my team add new content and update the website on a regular basis. **SOLUTION** What was the scope of their involvement? We had an initial meeting with them. We were introduced to the team and chatted about our current problems with the website, telling them what we needed. Then, we had the kickoff meeting for the whole project, which started with the analysis of information. Following that meeting, they returned with a solid project plan that detailed their vision for the website as well as the general timeline. I agreed to the project plan, and we started the work. They provided the concept design for the website. After selecting that, they started building the homepage. After our approval, they started expanding to the wireframes of the whole website. They started to add new pages. We were including every step of the way, checking with us about large and small details. After approving the design, they started adding the content. In the RFP, I mentioned we needed a bilingual website Due to lack of content from our side, I asked them to finish the English side and we’d continue with the Arabic content after receiving the content. They continued with the design and development of the website. After approving all the content and pages, they started moving to the actual development side. Until this moment, we have the staging environment and the live site, which provides me with the ability to test things before launching them. That’s a great feature. They built the website on Drupal. After the go-live, we kept a maintenance and support contract with them. What is the team composition? I worked with the account director and an account manager. From the development team, I worked with some of the engineers. My main contact was the account manager. There were three people from our team working with them. How did you come to work with Vardot? I did an online search for local companies here in Jordan. We interviewed different companies and chose Vardot. They stood out to me in the reviews I read.  In the original proposal, we put the scores in front of the vendors and told them we’re going to be analyzing their offers. It wasn’t solely based on price— other companies provided more affordable estimates. However, their online portfolio, the list of clients that they’ve worked with, and testimonies from past clients made them stand out. The technical approach they provided in their original offer is what made their offer the most competitive. How much have you invested with them? We spent $15,000 JOD (approximately $21,000 USD). What is the status of this engagement? We worked together from February–July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They provided a very good system. The end result was totally approved by us. When we went live, we did an internal meeting with our top management and shared the website with them. The response was quite satisfying. This is when we knew they did a great job. I’m satisfied with the CMS, the look and feel of the website, and the user journey.  They added new features that we weren’t able to add to the previous website— that was a success. They also gave us great technical training on how to use the website and CMS. They’re very knowledgeable in that field. We trying to add new pages and content ourselves, and it’s been working great so far. I only had to extend a customer support ticket a couple of times for something that was deeply technical and needed a programmer to solve. One of our key success factors from the project is our ability to able to continue the work with minimal interference from the service provider.  How did Vardot perform from a project management standpoint? We received updates on a daily basis using Basecamp. It’d show the progress and any issues. They introduced us to all the tools necessary for this project. We had weekly meetings to show progress and resolve any issues. I’d call them as well and confirm tasks on Basecamp. They were very flexible and task-oriented. They stuck to the timeframe and delivery schedule. If we missed any deadline, it was because of us. Our main issue was with the preparation of the content, which was on our end as well. At the same time, they showed great flexibility in helping us with design deliverables that were beyond the scope. What did you find most impressive about them? They had a high attention to detail, flexibility, and were committed to timelines.  Are there any areas they could improve? They could take their prices down a little bit. Do you have any advice for potential customers? Go for it. Remember to do your homework first. Know what you need to have prepared— there’s no shame in asking them. Have everything written and approved. --- #### Web Design for International Organization **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: July 2020 - Ongoing **Project Summary**: Vardot handles web design and development for an international organization. They completely revamped a website, building out new features and functionalities. Now, they provide maintenance support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Officer, International Organization - Industry: Government - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 11, 2021 **Feedback Summary**: The website is already receiving positive feedback about its look and feel. Vardot implements a clear structure in their project management style. They adjusted to scope changes and followed through on commitments. Availability and excellent communication are hallmarks of their work. "“They gave this confidence that shows they know how to build trust.” " **BACKGROUND** Introduce your business and what you do there. I’m the communications officer of an international organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We wanted to revamp our website in terms of its design and look. However, we also wanted to build some more features because the site was a bit outdated and not editor-friendly. We wanted to have the ability to add more images, play around with videos, tweak colors, and those sorts of things. **SOLUTION** What was the scope of their involvement? Vardot revamped our website from our existing Drupal code. For some of the features we asked for, they had to completely build those from scratch. For example, we asked them to build a searchable menu. Because we didn’t previously have that functionality, the Vardot team developed that feature from scratch. The overall work was a mix of building from our existing code and developing new functionalities. They built our website with SEO in mind. For example, we have headers. Their team created a graphic that allows us to see if a title in a header is too long. So, the overall site is SEO-friendly because of the details they implemented. The Vardot team gave us some training as well. They provided us with some documentation as well as steps and tips to undertake internally in efforts to increase our SEO rankings. Their team is also tasked to do ongoing maintenance and improvement. What is the team composition? There have been 5–6 people working with us. We have a project manager who is our main point of contact. Sometimes, her supervisor steps in as well. They also pull in others as needed. For example, there was an issue with Google Analytics so they called in their Google Analytics expert. There were also different team members who gave the training. How did you come to work with Vardot? We had an open procurement process. Our organization had a call for orders, and there were many companies who applied. We put together the terms of reference for what we wanted and companies applied for about two or so weeks. It was an open competition, and we had some internal parameters as well. Our selection was based on a matter of budget as well as reputation. One of the conditions was to provide reviews. Our team checked references and previous work. There were a lot of elements that went into the decisions and selecting who would receive the award under the contract. We had about 50 companies apply, and we chose Vardot in the end. How much have you invested with them? We invested around $50,000. What is the status of this engagement? Our ongoing engagement started in July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We just launched two weeks ago and are already receiving positive feedback from our audience. They praise the website for how nice and modern it looks. Our team is very happy with the result. The website is much more appealing in terms of its visual identity. It has a lot of new features. We’re still trying to figure things out internally because we have a lot more capabilities now in terms of using graphics and photos. There are different types of displays that we didn’t have before. What I appreciate about Vardot’s work is their availability. They really listen to us. We enjoyed their training and availability to show everyone how the different features work. Having a website that’s more user-friendly, editor-friendly, and has more features that allow us to show the results of our work in a more appealing way is a huge improvement. Vardot built a knowledge library, and we’re now populating it. We’re an organization that generates a lot of knowledge in terms of publications and reports. These aren’t just from us; we’re a member-based organization so there are a lot of organizations involved. We want to use the knowledge library to reflect on all of the work of our membership. They’ve opened up the possibility to better display and raise our communications profile on the web. I’m confident about the new features and capabilities. How did Vardot perform from a project management standpoint? We really liked that they implemented a clear project management process. Vardot always told us what was happening and what they were working on, walking us through phases and timelines. Additionally, they were good with meeting deadlines. Their team required input from us. It was a challenge for us to be reactive, on time, and to keep to the timeline. Sometimes, that was a bit of an issue but it was more on our side. In the end, there was a two-week delay but it’s because there were a series of things we needed to do first. Pages had to be changed and rebuilt. It took us longer to handle those. Vardot follows through on commitments. They do what they say, and say what they do. We use Basecamp for project management. Our teams utilize it for messaging, tasks, and topics. Additionally, we have weekly check-in calls as well as ad-hoc calls but we’re in contact daily. They’re responsive, and we get answers quickly. Vardot is definitely client-oriented. They’re active listeners and great at solving issues. Working with them is very smooth. What did you find most impressive about them? Their responsiveness, client orientation, and the well-structured way they communicate and work in general. The kickoff meeting was super clear. From our first interaction, we could see they work with high-quality standards as well as were very reliable and professional. Over time, we built a trustworthy relationship which is very important for the implementation of this type of project.  They thoroughly laid everything out, leaving no details behind. That was extremely good for us because it allowed us to plan on our end. They provide excellent communication and availability. Whenever there’s an issue, we can talk to someone quickly. Are there any areas they could improve? We’ve had some issues with our web hosting, which needed to be improved to match the needs of the new website and be able to run all the new functionalities. This is managed by a different company so there were some delays due to the needed coordination. This was unexpected but the issue probably could have been identified earlier. Do you have any advice for potential customers? Be clear about what you want and what is required from you at each step of the process. If you present a clear agenda, they will meet your needs and expectations and deliver high-quality standards --- #### Development Services for International Organization **The Project** - Services: Web Development - Project size: Confidential - Project length: Aug. 2020 - Feb. 2021 **Project Summary**: Vardot provided development services for an international organization. The team handled the initiations, design, content collection, web development, sprints delivery, launching, and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Officer, Intergovernmental Organization - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 8, 2021 **Feedback Summary**: Vardot was able to launch a user-friendly site with high-standard functionalities. The team was pleasant to work with and the client is proud of the results. They delivered precise outputs in a timely manner. Their communication was clear, friendly, and prompt. ""We think Vardot are at high standards of delivery and management."   " **BACKGROUND** Please describe your company and your position there. Project Officer at International Organization **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? We were seeking fine quality development company with advanced capabilities, Vardot did meet the requirements to support our project design, programming and launching **SOLUTION** How did you select Vardot and what were the deciding factors? Post a thorough tender procedure and interviews, we chose vardot based on their proven well records, rich company profile, and high performance standards Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. we started with a kick off meeting, set up of communication channels, timeline, and deliverable timeline. The project went smooth, stretched over a good timeline, and vardot were very flexible over the project cycle. the project steps included initiations, design, content collection, web development, delivery of sprints, launching all accompanied with timely support. How many people from the vendor's team worked with you, and what were their positions? Mainly the project focal point, account manager, delivery managers, development expert, and quality assurance coordinator. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Together with Vardot, we launched and friendly user website with high standard functionalities. our experience with vardot was very pleasant and we are very proud of the end results. Describe their project management style, including communication tools and timelines. Vardot are very precise in their timeline delivery. Their communication methods are very clear, friendly with high response rate. What did you find most impressive or unique about this company? Flexibility, support, and can-do attitude. Are there any areas for improvement or something they could have done differently? In our experience, we think Vardot are at high standards of delivery and management. in our experience, we did not experience any challenges. --- #### Drupal Web Design & Dev for Outsourcing Company **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July - Dec. 2020 **Project Summary**: An outsourcing company partnered with Vardot to build the company’s website. Following requirements analysis, Vardot created three design samples. The team implemented one and developed the Drupal website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Technical Support Professional, Holool Aloula Company - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 15, 2021 **Feedback Summary**: By developing a tickets page integrated with Salesforce, Vardot exceeded expectations because the request was outside the scope of work. At each stage of the project, they produced deliverables that satisfied various stakeholders. Their organization and communication led to a seamless partnership. ""The whole process was really smooth, and we had no troubles. Everything was perfect." " **BACKGROUND** Introduce your business and what you do there. We’re an outsourcing company that hires people from different professions at different professional levels. We have 3,000 employees, including the head office and the outsourced employees themselves. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We brought Vardot on board to develop our company’s website. **SOLUTION** What was the scope of their involvement? Vardot managed the project, which had three phases: requirements analysis, development, and deployment. We asked Vardot for ideas, and their team gave us three design samples. After we fell in love with one option, we gave Vardot the greenlight to use it. Their team built the website in Drupal. What is the team composition? We exclusively communicated with Vardot’s account manager who was with us from beginning to end. How did you come to work with Vardot? Our internal process requires that we get quotes from three vendors. We chose Vardot based on their technical experience and financial bid. How much have you invested with them? The project cost $10,000. What is the status of this engagement? We worked with Vardot between July–December 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We established a committee with members from our finance, HR, business excellence, and technical support departments. Each member provided feedback to Vardot and approved each stage as their team finished them. We never ran into obstacles with a committee member. The committee immediately gave us their consent to proceed to the next phase of the project. We announced the successful delivery of the website to our CEO who was happy with it. How did Vardot perform from a project management standpoint? Their communication made this project easy. We had one point of contact from Vardot’s and used Basecamp, which was a useful tool that I could use on any device. When their team posted or replied to one of our messages, I received a notification. After Vardot posted a message, we made comments until our teams reached a unified agreement. We also attached the required documents to posts. There weren’t any overwhelming email chains. What did you find most impressive about them? Vardot created a page for tickets that transferred to our internal Salesforce. We didn’t know how to build this page and handed Vardot our Salesforce code to embed it into our website. Even though this request was outside the scope, they designed and built the page for us. Are there any areas they could improve? The whole process was really smooth, and we had no troubles. Everything was perfect. Do you have any advice for future clients of theirs? I would recommend anyone to Vardot, telling them to go ahead. --- #### Web Development for Electronic Systems Manufacturer **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: An electronic systems manufacturer hired Vardot to help them migrate their website from Drupal 7 to Drupal 8. They were chosen because of their responsiveness and quality-oriented approach. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Radiant Vision Systems - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 18, 2020 **Feedback Summary**: The company's internal teams including management are happy with the results of the project. They all like the improved designs, new features, as well as the better UX. The company appreciates the Vardot team's communication, cooperativeness, and hands-on style in implementing the migration. ""We have been delighted with the whole process and the ongoing support/maintenance service we're receiving." " **BACKGROUND** Please describe your company and your position there. The Company, Radiant Vision Systems, designs and manufactures high-end electronic systems: imaging photometers, colorimeters, and specialized lenses for light and color measurement. I am in the marketing department and was responsible for coordinating the website project with Vardot **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? We had a large B2B website, content dense, integrated with Marketo, in two languages (EN and CN) that had been built on Drupal 7. Due to Drupal 7 end of life, we had to migrate to Drupal 8, which would involve a complete rebuild of the site structure, and then migrating over the hundreds of pages of content and content assets that we had. During it's lifetime, the D7 site had also accrued a number of changes and features that made it very unwieldy and frustrating to use on the back-end. The website is a very important tool in our global marketing and lead generation, a critical channel for providing the rich technical content (e.g., Webinars, White papers) that our engineering customers want to see. Our goals with the project were: we wanted to make some improvements to site design, navigation, and user experience Needed to ensure continuity of all site functions, integration, etc. for lead gen and extensive tracking Wanted an improved back-end experience for our internal users who are on the website almost daily updating and creating content. We wanted a partner who would not just execute the migration effectively, but who would also contribute design recommendations, help us adopt best practices for a modern, mobile-responsive site an optimize the user experience. We had not been happy with our prior vendor's customer service, effort to solve problems, or even just basic QA of work they did as our ongoing maintenance/service vendor. We really wanted to find a vendor who would be more responsive and quality oriented. **SOLUTION** How did you select Vardot and what were the deciding factors? We did a broad search for Drupal vendors, talked to and solicited proposals from about 6 different firms. In their proposal and in video presentation and conference calls with Vardot we were impressed with their professionalism and polish, with their expert level of competency with Drupal, their clean design aesthetic, and their responsiveness/customer service focus that was evident from the very first contact. There were 4 of us who participated in the decision-making process to select a vendor, and we were all unanimous in our choice of Vardot. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Migrating a large B2B website from Drupal 7 Drupal 8, including: Discovery/discussion of both design and functional requirements, goals, preferences Design phase - we were presented with redesigned pages for review and approval, allowing for multiple revisions until we were completely happy with the proposed designs. Then moving into the development/building phase, followed by automated migration of large amounts of our content (saving a lot of time!) We were able to see and test all site pages on a staging site prior to launch. The launch itself went so smoothly, we just went to bed one night and came back online in the morning and there it was without a hitch. Subsequently, Vardot has continued to be fast and responsive doing the inevitable minor changes and fixing little glitches that only become evident in live environment. How many people from the vendor's team worked with you, and what were their positions? We had one dedicated project manager who coordinated with the designer and the development teams on our behalf. She has been awesome. We also had a regular technical/development contact as we worked on various site elements. A director and other various team members have also been part of the communication loop, ensuring that any questions we had or requests we ,made were addressed promptly. On the support side, there are several folks responding to any tickets or questions we submit, always within LESS than 24 hours of when we submit even the most low priority request. Responses are always thorough and accurate, fixes applied are correct and effective. The service is fantastic. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Both our marketing project team and others in the company (including our CEO) are very happy with the result. The launch went smoothly in both US and China simultaneously. Everyone likes the new design and improved features of the site for user experience. And our internal admins and content managers are very happy with the improvements in back-end site operations. Project came in on time and on budget. Describe their project management style, including communication tools and timelines. Project management style is communicative, collaborative, and very hands-on, with thorough (but not excessive) documentation of project steps, dates, deliverables, and both client and customer expectations and responsibilities. Excellent communication and responsive with tracking tools and systems that kept things moving forward. Such as Basecamp for managing tasks and sharing files, and a collaboration tool during the design processes that made it easy for us to review and add comments directly onto page designs. We are in Pacific Time zone and much of the project team was in Jordan, but we barely noticed any communication issues due to time zone, due to their rapid responses. What did you find most impressive or unique about this company? Their customer service is top notch, we always felt well taken care of, problems were solved quickly, new solutions and options suggested, and proactive management of many elements we didn't even think of such that they never even became issues. These folks really know their stuff re: Drupal and website design/dev/function/best practices. We have been delighted with the whole process and the ongoing support/maintenance service we're receiving. Are there any areas for improvement or something they could have done differently? Not a thing. --- #### Web Update & Maintenance for Education Management Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May 2020 - Ongoing **Project Summary**: Vardot handles the site's development, hosting, and maintenance. The team was hired because of their expertise in the Linux OS, Nginx, and Apache web servers. They also needed to be skilled in Drupal 8. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & Comms Specialist, Queen Rania Foundation - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 27, 2020 **Feedback Summary**: Since the start of the engagement, Vardot fulfilled all the project's milestones. They crafted inventive and viable solutions to accomplish the client's visions. Above all, after the vendor finished one of the company's sections, they experienced a 10% raise on their site users.  ""Vardot impressively trained us in different areas in which their scope lies." " **BACKGROUND** Please describe your company and your position there. I work as a Marketing & Communications Specialist at the Queen Rania Foundation for Education and Development in Jordan. The Queen Rania Foundation was established by Her Majesty Queen Rania Al Abdullah in 2013 with the aim of improving education outcomes in Jordan and the surrounding region. Since then, we have endeavored to achieve this objective by focusing our efforts on a range of overlapping areas including Early Childhood Care and Development, innovation in learning, and teacher training. Today, the Queen Rania Foundation continues to carry out research, design innovative programs, and support policymakers as they develop education programs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? Vardot is and were responsible for the below: Developing, hosting, and maintaining QRF's 'Education Entrepreneurship Award' competition's website: https://www.educationentrepreneurs.org/  Hosting and maintaining QRF's website: qrf.org   Developing different sections in QRF's website **SOLUTION** How did you select Vardot and what were the deciding factors? We've approached over 3 companies and set up a procurement committee where all three companies were evaluated based on a scoring form. Vardot were chosen based on the below: Quality   Cost Experience in Drupal and our requirements Flexibility when it comes to deadlines Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Hosting & maintenance: Multi-environment setup (3 environments) Multi-layer caching SSL support on all environments Content Delivery Network Drupal 8 Amazon hosting: Linux operating system, Nginx and Apache web servers, PHP 7.1 25 GB disk space 50 GB data transfer per month 1 x 25 GB MySQL database Security updates to CMS core and plugins Website updates Checks to security, analytics, SEO, backups, recovery as well as general spot checks As for developing sections on the website: Design and develop a new section for the Parental Engagement Guide to follow a combination of these pages in the design Develop a new content type that allows for resources to be uploaded and categorized under Parental Engagement Guide The section will also include Main Recommendations listed on the landing page along with the resources. Resources should have the categories as such Presentations, Guides, Handouts, Case studies, etc Resources should also be grouped and categorized by type on the landing page The landing page for the Parental Guideline will include content about Why this Guide and How to Use this Guide. Each resource will have a detailed page template with information about the resource and download information Develop a new section for Recommendations to be viewed as a widget with a background video Develop a new content type that allows for resources to be uploaded and categorized under Teaching Resources Resources should have the categories: Worksheets, Exercises, Lesson Plans, Teaching strategies Resources should also be grouped and categorized by skill Users should be able to filter and search for resources by skill, keyword search, and type. The type of filter will be user-focused such as “I want to help my student in pronunciation” Landing page for Teaching resources can and might include sections such as Why these Resources, Values, Benefits, etc Each resource will have a detailed page template with information about the resource and download information Design and develop a landing page to display all the EEF toolkits on the website with its detailed information. Development of the landing pages for all resources and an individual page for each resource will be done How many people from the vendor's team worked with you, and what were their positions? We typically one point of contact. And then we have various people 3-4 from account manager to developers and designers that work with us on the product **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? All deliverables are being met within the specified deadlines.  A vendor comes with innovative and practical solutions to what we envision the website to be   We've witnessed a 10% increase of users on our website after launching one of the sections Describe their project management style, including communication tools and timelines. We currently use the below: Slack Basecamp Google docs and sheets to track progress Meetings What did you find most impressive or unique about this company? The fact that they also train us on the different areas in which their scope lies. Are there any areas for improvement or something they could have done differently? Not in the time being --- #### Website Dev for Nonprofit Establishment **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Vardot leads the site development of a nonprofit. The vendor works on making the platform mobile-friendly, user-friendly, speedy, and rich in content. The team's progress is monitored via Basecamp. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Officer, WSSCC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2020 **Feedback Summary**: Stakeholders responded positively to the launched site. Vardot's output received increased traffic. The team also provided Drupal training, SEO, and Google Analytics training to the company's staff. Their willingness to provide excellent customer service was evident throughout the collaboration. ""They are always approachable. They are an excellent firm." " **BACKGROUND** Please describe your company and your position there. Communications officer in charge of managing websites' developments **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? Our website was old, cumbersome to add content and difficult to navigate on a mobile. We desperately needed to move to a more agile and easy to navigate site. **SOLUTION** How did you select Vardot and what were the deciding factors? As part of the United Nations, all our procurement is through and open and transparent process. There were over 20 companies bidding. The procurement process involved 5 staff reviewing following a rigorous evaluation process set by the UN. Vardot was selected as they offered the best price, the best services and put together a strong proposal. They also offered a good customer service policy once the website was to be launched. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had initial virtual calls then Vardot's team came to our offices to meet with our Comms team. They led an all staff meeting to get our staffs' feedback into what the new site could/shouldn't be. They held departmental meetings with each Unit to get their feedback and to learn what content was needed for the new site. They met with the Senior Leadership Team to learn what their needs and expectations were. They took all this information back and put together a detailed workplan with key deliverables. Using Basecamp progress was tracked. When we missed deadlines, Vardot was good at reminding us and shifting plans so that they could deliver on time. Vardot delivered on time and the site went live in July 2020. How many people from the vendor's team worked with you, and what were their positions? To set up the contract and initial meetings, we worked with the CEO and project manager. Our day to day work was with the project manager, a coordinator and a site development team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Clients love the new site. Our board of directors is impressed with the way our impact is presented (spend rate, numbers achieved). Traffic continues to increase to our site. They provided 4hrs of virtual Drupal training. They have provided additional training when we requested training on SEO and google analytics. The Project manager arranged for a person from their marketing team to give us the training. This was over and above our contract and their genuine interest in helping our organization succeed was appreciated. Describe their project management style, including communication tools and timelines. They use Basecamp as a communications tool as well as google docs to share online tables and progress. What did you find most impressive or unique about this company? They provide excellent customer service. They are always approachable. They don't make you feel silly for not understanding web development or CMS. Are there any areas for improvement or something they could have done differently? They are an excellent firm. --- #### Web Development for Medical Nonprofit **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Mar. - Sep. 2020 **Project Summary**: A medical nonprofit association partnered with Vardot to develop the backend of a new and organized Drupal site to handle all the requirements of the program. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Curzio Communications, LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 17, 2020 **Feedback Summary**: Thanks to the efforts of the team, the new site launched less than six months. The company has been getting several pieces of positive feedback from end users for the project. The company appreciated how the team's project management documented everything making it all easier to organize. ""They are knowledgeable about best practices across products and branding." " **BACKGROUND** Please describe your company and your position there. I am a content strategy and publishing consultant for the IASLC, which is a small medical nonprofit association with approximately 8,000 members around the world. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot, and what were your goals? The IASLC had an incredibly complex DNN-based website that was super rigid and segmented. Being a small nonprofit in a larger space increases the importance of being able to be timely and relevant with digital content, across devices and geographic divides, for the society. They needed a site that made more of their products and resources visible and that drew some direct correlations between the good work of their committees to the impact on daily clinical care for patients with lung cancer. They also needed a site that was easy to maintain. In addition, although the website is a tool in the overall content and marketing strategy for the association, the backend of Drupal is organized and efficient, thereby driving some process creation and improvement for the society. Being able to store and search media seems like a very small thing, but it has broken down some silos and driven process efficiency. **SOLUTION** How did you select Vardot and what were the deciding factors? Vardot's presentation and RFP was very impressive. The level of technical understanding and achievements were obvious. The main factor that impressed everyone, however, was their customization of the presentation to the society's needs and goals. Other organizations gave their typical sales pitch, with specifics peppered throughout. Vardot took the time to make customized mock ups, lists of specific improvements they would implement to meet goals, and suggestions for future growth. If they put that much work into an RFP, how much energy would they put into creating the website and managing the account? They were the clear choice. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. This is definitely too long to detail here, but IASLC wanted a company that could: create a beautiful functional website that was intuitive for users and admins, use SEO, offer flexibility, and not break the bank. Vardot used a discovery process, which I assisted, weekly meetings, wireframes, and dev site review to ensure that client satisfaction was achieved. How many people from the vendor's team worked with you, and what were their positions? I worked mainly with Israa Ahmad, although other staff rotated in and out as necessary. I cannot say enough good things about Israa as a project manager. She was continuously available, took the time to truly understand content and goals, was extremely organized, had meticulous attention to detail, worked within the confines of budget and an extremely tight timeline, and served as a knowledge expert for staff working on other key technology projects that would eventually integrate with the website. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The site was delivered in 5.5 months and was a dramatic improvement over the pre-existing site. After the unveiling to specific committees, an outpouring of positive feedback was received. Describe their project management style, including communication tools and timelines. Israa was amazing as a project manager. She was meticulous, professional, knowledgeable, and always available. She used email, Zoom, and Basecamp to document EVERYTHING, including items for future phases as they were discussed. Timelines were outlined in the RFP proposal and presentation. What did you find most impressive or unique about this company? I love that Vardot offers a wide array of technology services. They are knowledgeable about best practices across products and branding. Israa herself was impressive in terms of the detailed organization and constant communication. And honestly, their pricing and sincerity sets them apart from competitors in terms of actually delivering on every promise within budget. Are there any areas for improvement or something they could have done differently? I honestly cannot think of one. --- #### Web Design & Devs for Private School **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2015 - Ongoing **Project Summary**: Vardot redeveloped a website on Drupal 7 to improve usability and support marketing campaigns for a school. They implemented portals and produced a 3D video tour. They now work to upgrade the site to Drupal 9. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal, Modern American School - Industry: Education - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 21, 2020 **Feedback Summary**: Vardot delivered a superior website that generated significant engagement, consistently secured top rankings in search results, and received positive feedback from users. The team’s responsiveness supports seamless collaboration. Their consistency and flexibility ensure a lasting partnership. ""Their reliability’s the reason that we signed on with them again." " **BACKGROUND** Introduce your business and what you do there. I’m the principal of the Modern American School in Jordan. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We wanted to redesign our website. We needed a platform that was functional for students and effective for marketing the school. We also wanted the website to be easy to navigate on smartphones, tablets, and computers. **SOLUTION** What was the scope of their involvement? Vardot redesigned our website on Drupal 7. They created various functionalities including a store and an application portal for interested students. Their team also built a portal into the website where people could submit applications for employment. They also created a 3D virtual tour of the school. They make regular updates as well as host and maintain the platform. Their team will start another redesign of our website on Drupal 9. What is the team composition? I've communicated with two people from Vardot. How did you come to work with Vardot? We surveyed the market for website developers in Jordan. We wanted a local vendor that understood the market and could visit the school. We looked at a bunch of companies, but Vardot was by far the best. How much have you invested with them? The website redesign cost between $20,000–$25,000. We pay them about $3,000 a year for updates and hosting. What is the status of this engagement? We started the project around August 2015 and launched the website in December 2015. We just signed with them last week to redo the website again. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We receive between 8,000–10,000 hits to the website per month, which is a lot in Jordan. The platform also always ranks on the first page of Google search results. The website effectively directs traffic to our Facebook, Twitter, and Instagram accounts too. All of the parents who register at our school tell us that the website was helpful and made them choose us. It's amazing. How did Vardot perform from a project management standpoint? We initially communicated via email but a couple of years ago, they switched to a ticket system. Their team usually gets back to us within 24 hours. They’re a great team. What did you find most impressive about them? Their reliability’s the reason that we signed on with them again. After launching the website, they worked with us to tweak the website. We’re a school, so we constantly change. Their team supports us in those changes. They’re extremely helpful when we want to add certain pages, remove certain content, and change pages' layouts. Are there any areas they could improve? To be honest, I can’t think of any improvements. They’re slightly more expensive than their competition, but it’s worth it. Do you have any advice for potential customers? They’re a small company with a lot of heart. There are huge firms where you don’t know who’s running what. I meet with Vardot’s CEO all the time. Over the last five years, I’ve worked with the same team, which has been really nice. --- #### Platform Dev for Online News Company Relaunch **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Mar. 2017 - Feb. 2020 **Project Summary**: Vardot developed a platform for an online news company. They advised on wireframing and made suggestions based on requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Publisher, Online News Company - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2020 **Feedback Summary**: Vardot's work helped the client's reputation improve and has contributed to an increase in writing requests all resulting in positive praise for the platform. The team was excellent to work with and was able to work across languages. They were well-placed to understand challenges. ""I liked the combination of global awareness and best-practice in digital publishing." " **BACKGROUND** Please describe your company and your position there. Executive publisher responsible for wireframing and planning the relaunch of an online news company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Vardot have key experience in creating publishing platforms in the region, and they also speak and can read Arabic. The ability to follow best-practice globally as well as customizing for the region was key. What were your goals for this project? A more human interface, connected into a syndication cms. Mobile ready, with a modular assembly meaning elements can be switched around depending on editorial workflow. **SOLUTION** How did you select this vendor? Based on their work with Al Jazeera website. Describe the project and the services they provided in detail. Vardot were important for discussing the website from a digital publishing perspective; this was their core competency. They advised on wireframing and also were able to make suggestions to the editorial and development teams, based on our requirements. What was the team composition? Project lead from myself, with an Amman development team taking over once development began. As such Vardot worked with editorial and dev on the specification. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our reputation has certainly improved. I have noticed that the number of requests to write for the platform, and receive a portfolio page, has probably increased by 50%. Equally, our long-reads or "Insights" section has received a significant amount of praise from writers and academics. Because the website looks more serious, we are better able to source expert commentary. How was project management arranged and how effective was it? Vardot were a good team to work with, because they could process detailed development requests from the Arabic and English editorial teams, working across languages and requirements. Ultimately they would often have to harmonize these requirements culturally - Arabic appears from right to left, but also has visual and style aspects that can be different to an English platform. Vardot were well placed to understand these challenges. What did you find most impressive about this company? I liked the combination of global awareness and best-practice in digital publishing specifically, alongside an ability to work with a local team in Amman, in Arabic. Are there any areas for improvement? Initial timescales were not realistic, but I understand that sometimes this is part of the vendor process in the Middle East. Vardot also expanded development capacity on this project when deadlines were running tight, which we appreciated. --- #### Drupal Web Devs for Nonprofit International School **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May 2019 - June 2020 **Project Summary**: Vardot developed internal and external websites using Drupal to modernize systems for a nonprofit international school. They created designs iteratively and implemented single sign-on into the internal site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & Comm Specialist, American School of Dubai - Industry: Education - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 10, 2020 **Feedback Summary**: Vardot delivered intuitive and streamlined websites that received positive feedback from administrators and external users alike. The team’s adaptable and collaborative approach to the design phase ensured successful final products. They worked diligently to ensure the project remained on schedule. ""Vardot’s project management was a cut above the competition." " **BACKGROUND** Introduce your business and what you do there. I’m a marketing and communications specialist for the American School of Dubai. We’re a pre-K to twelfth-grade nonprofit international school. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We needed a new website. We wanted an open source product to align with our new enterprise system. We were on a proprietary school-specific website but wanted to move away from the cookie-cutter model. We wanted a product with more flexibility. We not only needed an external website but also an internal website. We had all of our users on an internal, private, and secure intranet. After 10 years in use, we had a messy system. The internal site was also on the old version of Google Sites, which were to be retired. **SOLUTION** What was the scope of their involvement? Vardot provided the sites' architectures. Their team directed all of the design phases and worked with our marketing and communications team. Then, they went through the programming. Their team offered training to the people who would use the system. They followed these processes for both the external and the internal websites. They built both the sites on Drupal. For the internal website, they worked on a single sign-on through Google for all of our faculty, staff, employees, and students. What is the team composition? We had a main point of contact for project management and another point of contact who led the development. For the design phases, we worked with both of those people. There was certainly a team of 4–5 people working with us, but there could’ve been more. How did you come to work with Vardot? We put an RFP together and researched universities’ and international schools’ websites. We looked at who built those websites and found Vardot. We directly spoke to five different companies after the RFP process. Vardot won the bid in the end. How much have you invested with them? The total billing was about $30,000. There’s a maintenance contract on top of that. Their price was reasonable. What is the status of this engagement? We began the work in May 2019, and their team completed the first website in January 2020. They’re currently finalizing the second website **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The engagement was a resounding success based on the reactions from our community and other schools. Comparted to two years ago, it’s easier for us to new upload content. The content on our old external website was about four years old because it was difficult to edit and upload. The new website is much more flexible, so we’re able to add pages on the fly and add content daily.  How did Vardot perform from a project management standpoint? Their team managed the project through Basecamp, which allowed us to refer back to all of the project plans. We communicated through Google Sheets, Google Docs, and Zoom. Their communication was efficient and effective. Vardot also had a good ticket system to address issues. What did you find most impressive about them? Their communication was clear and simple. Vardot’s project management was a cut above the competition. They kept us up to date and stuck to the timeline. We held up the project on our end, but their recovered that time by working overtime. That was excellent. During the design phase, they gave us multiple options. Vardot was patient and worked with our own designers to come up with a good product. Their team was flexible with our design changes too. They also just did an excellent job. The final product was slick and matched the design, which is unusual. The website didn’t need much debugging because it was so well executed. Their team also had excellent training documentation. We were able to look at the documents to solve challenges on our own. Are there any areas they could improve? Honestly, not really. When we went through the RFP process, we thought that they weren’t as strong in the design field. In the end, they exceeded our expectations with their designs. Do you have any advice for potential customers? I recommended them to many people already. --- #### Web Development for Health & Fitness Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: June 2019 - June 2020 **Project Summary**: Vardot developed a website for a health and fitness company. The team built the platform, created UI/UX designs, and provided testing and QA services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, Fitness First Middle East - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2020 **Feedback Summary**: The new website had a large impact on the business, providing users with new content and a user-friendly platform. Vardot crafts quality results in a timely manner that meets the specific needs of the client. The team is organized, professional, and easy to work with. ""They were flexible within reason and provided great support." " **BACKGROUND** Please describe your company and your position there. Fitness First Middle East is one of the world’s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East and India. We have over 70,000 members in 66 clubs in 50 locations across the UAE, Bahrain, Qatar, Saudi Arabia, Jordan and Kuwait. We offer world class facilities including; best in class equipment, an array of innovative programs, cardio, strength and freestyle areas, internationally accredited fitness professionals, free group exercise classes and multiple membership privileges. My position: Digital Marketing Manager and Project Manager for this project on behalf of Fitness First Middle East. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? We hired Vardot to work on the development of our new website. Scope of requirements: Website development for the 6 countries in 2 languages (English/Arabic) for UAE, Kuwait, Bahrain, Qatar, Jordan, KSA website (Male/Female sections). What were your goals for this project? This website is to replace our current Fitness First Middle East website with improvements, new functionalities, new design, enhanced speed and resolve long standing issues with the main objective of enhancing the member experience and supporting business growth. **SOLUTION** How did you select this vendor? We sent our website requirements to more than one vendor to come back with a proposal on how they will develop our requirements. Vardot was one of these companies and in comparison to all, their approach and proposed solution plus the cost was the most suitable and met all our requirements. Selection of the vendor was not based on the location of the vendor but purely on vendor overall solution approach, technical knowledge and skills, ability to understand and meet our requirements and response to our questions during the requirements capture and analysis RFP stage. Vardot submitted a CMS solution had is no limit on the website templates. A large website can include up to 20 to 25 very unique content templates. The proposed CMS gives you the flexibility to combine as many as you want producing endless variations. The development is in house was one of our key requirements. Describe the project and the services they provided in detail. Project: Development of the Fitness First Middle East websites for its 6 countries, bilingual (English and Arabic). Each Fitness First site has a significant amount of static content with forms and many key components that require functional development. Project included functional and non functional requirements with key integrations to our Members Management system, our App pulling data bout personal trainers and the timetable into the website with bookings. Integration to our MYZONE system to display data on the website per club. Join Online redesign and development with key enhancements plus and e-store. All this using thir customized CMS based on Drupal 8 and Varbase. Services provided: Audit plus research and discovery phase Creative Design Requirements Analysis and project documentation Development Project Management using Basecamp Testing and Quality Assurance Content migration from the old website and content upload Support and continuous follow up What was the team composition? Vardot Team size: 35 in house development Account Manager Accounts Director Project manager Development Manager Developers Designers **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The website launch had a huge impact on our business with revamped design, user friendly navigation, more content, and information layout is easier and sections are easy to find with quick links. The website is faster has enhanced functionalities with the integration of key data with our membership management system with Join online easy 3 step process for quicker and easier conversions, our member App and MYZONE bringing all this data into the website. Also making it easier for us to manage the timetable on the app being synched to the website plus our instructors now have a presence on the website for more exposure. Ability to create landing pages for lead generation and conversions plus easier maintenance and reporting, How was project management arranged and how effective was it? The project management was very well done using Basecamp with all information and communication documented and uploaded on to Basecamp. The project manager was very well organized and provided timely updates and feedback. This contributed heavily to the success of the project. What did you find most impressive about this company? Their organizational and project management were great plus response time was fast and ability to manage change requests and our feedback. They were flexible within reason and provided great support. Timely meetings and being proactive and documenting everything. Strong development team. Are there any areas for improvement? Design skills as we contributed with our teams design skills to work on the final design and direction. --- #### IT Consulting for Medical Nonprofit **The Project** - Services: Other IT Consulting and SI - Project size: Confidential - Project length: June 2019 - Ongoing **Project Summary**: Vardot provides technical support and management for a website. This involves updating the site's server and security functions. They also update content and provide SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Manager, Doctors Without Borders - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 30, 2020 **Feedback Summary**: The team's reliable services continue to effectively support the site's functionality. The platform is exceptionally secure and it loads quickly. In addition, Vardot efficiently develops new pages for the site. ""The team is very responsive and supportive." " **BACKGROUND** Please describe your company and your position there. Médecins Sans Frontières, sometimes rendered in English as Doctors Without Borders, is an international humanitarian medical non-governmental organisation of French origin best known for its projects in conflict zones and in countries affected by endemic diseases **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Technical support and management of MSF Middle East website and its related projects. What were your goals for this project? Maintaining and enhancing the website's functions including the server, security, content updates of related special coverage pages, and SEOs updates. **SOLUTION** How did you select this vendor? Through an audit process, Vardot stands as the most accurate services to MSF's needs. Describe the project in detail. Maintaining and enhancing the website's functions including the server, security, content updates of related special coverage pages, and SEOs updates. What was the team composition? A core of 5 members with a focal point as a reference for the Middle East website. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? High security of the website and the high maintenance provided to the server, speed time and efficient workflow of reflecting major changes of taxonomy and new pages online. How effective was the workflow between your team and theirs? Despite providing the services remotely, they communicator channel is very efficient. The team is very responsive and supportive. What did you find most impressive about this company? Their fast response and commitment Are there any areas for improvement? Not at this stage of our contract. --- #### Web Redesign & Dev for Political Agency **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2019 - Feb. 2020 **Project Summary**: Vardot ventured to redesign the website of a political organization committed to democratic elections. The website would include functionalities like an electoral mapping system and a research database. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Consultant at USAID/IEC Partnership Program - Industry: Government - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Feb 21, 2020 **Feedback Summary**: Vardot delivered a dynamic website with an electoral mapping system that's the first of its kind in Jordan. Despite facing many technical challenges—due to the internal team's difficulty in acquiring materials—the Vardot team over-delivered. They're an extremely dedicated and results-driven team. ""They focused on providing results and value, instead of wanting money for themselves!" " **BACKGROUND** I worked as a Digital Marketing Consultant at the IEC (I worked by a USAID contract as a skilled worker within a support programs) The Independent Election Commission (IEC) is the independent Jordanian organization that conducts the democratic elections of Jordan at all levels of government. The IEC was imagined, birthed and developed in a record amount of time. Created in May 2012 as part of the comprehensive political reforms that His Majesty King Abdullah II Bin Al-Hussein initiated, the IEC administered its first election in early 2013 for the 17th Jordanian Council of Representatives. The IEC aims to maintain the highest levels of transparency, integrity and impartiality in the management of various electoral processes, thus ensuring the confidence of Jordanians and the international community at large. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Website re-design and develpment for the IEC. What were your goals for this project? To have a moder website, search based with a comprehensive electoral mapping system for the users and researchers to get the info they need with the least number of clicks. **SOLUTION** How did you select this vendor? Best value for money. Describe the project and the services they provided in detail. Solar search system. Mapping system. Full website, with a modern design and dynamic functionalities. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We now have the first electoral mapping system (online) in the history of Jordan. First search based website in the history of the Jordanian state institute's websites. How was project management arranged and how effective was it? Vardot were very flexible, they've over delivered, although they have faced many challenges when the technical team at IEC suffered in providing the agreed geojason files for Vardot. What did you find most impressive about this company? They focused on providing results and value, instead of wanting money for themselves! I've never worked with a dedicated team like that. Are there any areas for improvement? No --- #### Web Dev & Design for Refugee Assistance Agency **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Feb. 2020 **Project Summary**: Vardot provided website development and user-flow redesign services to a UN partner agency, working closely with other vendors to integrate payment options for their donation-collection platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Deputy Director, Refugee Assistance Agency - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Feb 19, 2020 **Feedback Summary**: The improved system and new card purchasing site have already delivered a greater ROI than the original amount spent in development, pleasing all project stakeholders and completely satisfying project requirements. The Vardot team is highly organized, professional, and proactive with communication. "“It felt like they were always presenting realistic timelines rather than just promising things they might not deliver.” " **BACKGROUND** Introduce your business and what you do there. I am a deputy director of strategic partnerships at a UN agency focused on services to refugees in the eastern Mediterranean region. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We wanted to improve our donation website in 2018, and we did that by expanding services that were already in place by Vardot at the time so that we could modernize and streamline our donation platform. **SOLUTION** What was the scope of their involvement? Their team started by analyzing and improving the donor journey itself. We felt that there wasn’t a lot of emphasis on individual donations, so they helped us to redesign the flow in a way that would be more user-friendly, informational, and directive of supporters to the right path for them. Verdot is not a payment platform, so they worked closely with another vendor to help integrate the website with Salesforce. Another main feature that they helped us with was our expanded payment modalities, allowing our team to incorporate PayPal as a payment method. On top of that, they built an entirely new system using Drupal that functions as an online boutique that allows first-time supporters of the agency to purchase electronic cards for their friends and family members that would be sent out through us for any major holiday and also support our cause. What is the team composition? I had one main point of contact with them who had the know-how to answer all of our questions and prioritize workloads for her colleagues, but I’m not sure how many people were on their team in total. How did you come to work with Vardot? I had received very positive feedback from my colleagues who had worked with them in the past. They were selected on a waiver several years ago because they were local, but the relationship has been very successful over the years so it was an easy decision to continue working with them. How much have you invested with them? The cost from January 2018 was approximately $100,000. What is the status of this engagement? We worked with them on the project from January 2018–February 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The gift for refugees program was designed very quickly under a great deal of pressure to finish before the holidays, but we’ve already had a full return on the investment we made in the very short period since that program has been live. I think that really speaks to the quality of their work because it’s clear that there are no hiccups in the process at all. They do a great job of balancing the technology of the product so that it’s easy to use with the creative ideas and designs from our team in order to make our services a little more unique and customized than you might expect from something built this quickly. How did Vardot perform from a project management standpoint? One of their strengths is their ability to be totally honest about timelines, even when we are applying pressure to get things done as quickly as possible. They demonstrated the integrity to tell me exactly what they could deliver and when, and it felt like they were always presenting realistic timelines rather than just promising things they might not deliver. For the most part, our communication took place via phone, email, or face-to-face meetings. What did you find most impressive about them? We occasionally had problems with our other two vendors in terms of integrating the various payment services that we needed, and Vardot was always on top of communication and collaboration with the other teams, even when they were not. Our project manager, in particular, was always proactive, and that helped us to stay on track which in turn helped save our agency money, and that is always a big deal for a charity organization like ours. Are there any areas they could improve? It seemed to me that they were somewhat limited by their exclusive use of Drupal for the new website, but the product that they delivered was very high quality in the end so that was not a big problem for us. --- #### Stock Exchange Website Development **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Jan. 2019 **Project Summary**: Vardot built and redesigned a new Arabic and English website in Drupal 8 for a stock exchange. The site has market monitoring, easier access to company information, and real-time bulletins. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Software Developer, Stock Exchange - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 13, 2020 **Feedback Summary**: The site was developed successfully and quickly, improving its aesthetics and visitor count. Vardot worked well at handling the challenges of building a bilingual stock exchange site, a testament to their professional team. ""This project was completed successfully because of their professional team." " **BACKGROUND** Please describe your company and your position there. We were established in March 1999 as a non-profit independent institution; authorized to function as a regulated market for trading securities in Jordan. Position: Senior Software Developer **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Upgrading and Re-Design webiste. What were your goals for this project? From the standpoint of to develop and improve their provided services for all related parties (Stakeholders) and to ease the access to the required information of the stock exchange and the listed companies, the stock exchange had developed a new website in Arabic and English, which reflects the full image of the stock exchange and its huge developments that it witnessed and the advanced level it reached. It upgraded old stock exchange website developed using Drupal (6) with new version developed using Drupal (8) and new theme design. **SOLUTION** How did you select this vendor? Vardot is the best company in Jordan that intended for Drupal development. It provide us the best quality ,cost, and support during and after the project. Describe the project and the services they provided in detail. The new website features rapid response design that suits all types of screens including laptops, tablets and smartphones that are all easy to be used by researchers and investors. The new website allows monitoring the market's daily summary, the top gainers, the top losers and the most active companies live during the trading session, however, a range of high charts have been added, so reading and analyzing, finding trading data and any required information will be way easier due to being reclassified and reordered using advanced and smart search methods. On the top, we created separate pages for the Investors, Issuers, Researchers and Brokers that each of them includes the related information for each of them to get the most out from the website. It is worth mentioning that the ASE's website is considered one of the most active ones in Jordan, where the number of visitors reached 9 million with around 400 thousand users for the same period during the year of 2018. What was the team composition? Vardot team was consist as the following: Account manager Project Manager Development team Design Team Infrastructure and Ops team The project manager had responsibility to arrange tasks between us and Vardot teams. This impact for speed of development time and get us a great results. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Improve number visit into website. Support mobiles and tablet so users can visit our website easily. provide new look and service for users. Decease number of error and downtime. improve performance and ranking. Provide new data classification for the users. Provide an integration among stock exchange internal system and website. How was project management arranged and how effective was it? project manager was effectively coordinate the development functions needed, provide a plan and time line for tasks. Also assigns tasks for intended teams and provide us a online task tool for tasks management . This impact for speed of the development time and get us a correct results at agreed time. What did you find most impressive about this company? stock exchange has a two challenges type of data which are: Trading Real time data and group of bulletins. Each one of theme have different data source and different protocol . Vardot can handle the stock exchange integration challenges and provide us a great effort in testing and development get the the correct result. This project was completed successfully because of their professional team.  Are there any areas for improvement? Based on our project , a little note may improve works. We can provide more technical document for the project developed and infrastructure. --- #### Drupal Web Dev for Private Boarding School **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2014 - Apr. 2019 **Project Summary**: Vardot redeveloped and hosted new Drupal websites for a private boarding school. They built out a public-facing website and an internal school-specialized portal.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Communications and Publications, King's Academy - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2019 **Feedback Summary**: Both websites were significantly enhanced and garnered more traffic after Vardot completed its work. Their team was efficient, responsive, and well-organized. The dedication and personal attention they showed was very impressive.  ""They had as much a stake in its success as we do." " **BACKGROUND** Please describe your company and your position there. King’s Academy is a private, not-for-profit, co-educational boarding and day school (grades 7 to 12) in Madaba, Jordan. The school, which integrates the New England boarding school experience in the historical and intellectual context of the Middle East, follows an English-language, Advanced Placement curriculum. The curriculum includes an integrated co-curricular program of athletics, activities and community service, and students live in a nurturing residential environment that allows them to flourish personally and intellectually. In 2019-2020, King’s students numbered 630 and hailed from 36 countries. My title is Director of Communications and Publications **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? We wanted a Jordan-based Drupal company to take over our website development and hosting and we chose Vardot for this purpose. We were already working with school-specialized Drupal website development company in the US, but were not happy with their service. We have both a public website and an internal portal. What were your goals for this project? --Transfer all work to Jordan and work with a company that was locally-based --Develop and grow the website and the internal portal **SOLUTION** How did you select this vendor? We researched website companies in Jordan that work with Drupal and met with a few. Vardot's work and client list stood out from the start, so we went with them. Describe the project and the services they provided in detail. The provided support for our two websites (internal and external) and helped us develop the sites extensively over the four to five years we worked with them. They were also handling the hosting of our two sites. What was the team composition? Small team of dedicated people. I think we worked with around five to seven people overall. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our website and internal portal became stronger and better than they ever were prior to working with Vardot. We knew from the analytics that traffic was increasing to our sites. How was project management arranged and how effective was it? Efficient, well-organized and responsive team. Ticketing system worked well. Nothing was ever impossible. What did you find most impressive about this company? Their dedication to our project, the personal attention, the follow-up, the can-do attitude, the amount of time they spent working on our project and our problems to find viable solutions to everything, the way they treated our project as their own -- as if they had as much a stake in its success as we do. Are there any areas for improvement? Everything was great. --- #### Drupal Site Revamp for Employment Portal **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2018 - May 2019 **Project Summary**: Vardot updated an employment portal using Drupal. After receiving approval for their initial wireframes and designs, the team implemented third-party integrations and trained their client on using the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** ForUs Portal Manager, King Abdullah II Fund for Development - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 2, 2019 **Feedback Summary**: The revamped interface performed well during UX testing, and the streamlined publishing process brought forth notable SEO improvements. Efficient and responsive, the team maintained open lines of communication and met every project milestone. Their Drupal expertise set them apart. ""I was very impressed with their strict adherence to agreed-upon timelines and delivery deadlines." " **BACKGROUND** Please describe your company and your position there. The ForUS platform/portal is a national initiative by the King Abdullah Fund for Development (KAFD) to facilitate career opportunities for the Jordanian youth and unemployed. Besides job vacancies; the portal features integrations with strategic partners that provide volunteering work, critical skill development courses and e-mentorship. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Revamping ForUs.jo Portal What were your goals for this project? - Revamping the portal - Implementing technical integrations with new partners - Introducing new services - Upgrading design and UX **SOLUTION** How did you select this vendor? Tendering Process Describe the project and the services they provided in detail. The ForUS platform/portal is a national initiative by the King Abdullah Fund for Development (KAFD) to facilitate career opportunities for the Jordanian youth and unemployed. Besides job vacancies; the portal features integrations with strategic partners that provide volunteering work, critical skill development courses and e-mentorship. The discovery stage was very quick and thorough in terms of gathering requirements and establishing objectives. We established strategic partnerships early on as well to identify all integrations required. The integrations were started as soon as we received and approved the wireframes and designs. An initiation stage was necessary due to the fact that we needed 3 of our team members to be trained by Vardot’s technical and project teams for the duration of the project delivery process. The website was developed and delivered on the timeline agreed between us. What was the team composition? The team was composed of a project manager who led communications and coordinations between ourselves and Vardot. The team of course included: 2 x Senior Web Developers 1 x Junior Web Developer 1 x QA Engineer Add to that; our own 3 trainees that received training from Vardot in Drupal and project management. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We received positive reviews from all the early testing regarding the ease of navigation and user-friendliness of the UX across all devices. We were most impressed with the impact that the new Drupal CMS made on our on-site SEO performance. Our team is comprised of a number of users with various publishing permissions and with the new CMS installed the publishing process became more streamlined and easily managed. How was project management arranged and how effective was it? The workflow was smooth and easy. The project manager communicated updates with us on a daily basis via BaseCamp and phone. Of course, our 3 team members communication in person with Vardot team throughout the project delivery. What did you find most impressive about this company? I was very impressed with their strict adherence to agreed-upon timelines and delivery deadlines. The project was delivered on schedule. The designs as well and attention to UX was impressive. Our team members also conveyed to us their joy at spending time within a large team and how much they benefited from Vardot’s expertise in Drupal. Are there any areas for improvement? As I mentioned earlier; the experience was both impressive and hassle-free. I highly recommend Vardot and will look forward to any future ventures that arise between us. --- #### Drupal 8 CMS Portal for Government Public Projects Initiatives **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Feb. - June 2019 **Project Summary**: Using Drupal 8, Vardot developed a centralized CMS portal for a third-party government client. The solution allowed officials to post news, host photos, coordinate MailChimp campaigns, and manage analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Tech, IT Communications Firm - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 25, 2019 **Feedback Summary**: The portal will be an essential tool to manage various reconstruction programs in Yemen, including utilities, housing, transportation, and hospitals. Vardot followed an agile workflow and kept the project on track using Basecamp. ""I'm impressed that they're ranked within the top 10 developers on Drupal.org." " **BACKGROUND** Please describe your company and your position there. We're a digital transformation company with a focus on consulting, individual software development and integrating software into government and private core business processes. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? Building External Portal using Drupal 8 What were your goals for this project? Mobile Friendly Drupal 8 as Tech Integration with MailChimp and Google Analytics Be centralized official portal for the client **SOLUTION** How did you select this vendor? There were 3 competitors Vardot provided client 3 UI designs templates and accordingly vardot was selected as best UI designs along with drupal.org for ranking Describe the project and the services they provided in detail. A complete CMS portal for the client which can they able to do the following functions: Posting News Gallery (Photos and Videos) Projects Interactive Map About gov page Contact us Twitter embded option BE systems for internal users Workflow and approval What was the team composition? Project team was about 10 engineers: 1 PM 1 BA 1 Frontend 2 Drupal BE 2 DevOps 2 Functional Tester 1 Non Functional Tester **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The project is for one of the a sensitive government agency which aim to help Yemen and do various reconstruction program from many perspective like Water , Electricity , Hospitals , Accommodations , Transportation ….etc. How was project management arranged and how effective was it? Project mgt was following Agile And we used Basecamp for management , Zoho Bug Tracker was using for Testing What did you find most impressive about this company? I'm impressed that they're ranked within the top 10 developers on Drupal.org. Are there any areas for improvement? Yes , having them here onsite during the project implementation atleast for the deployment phase --- #### CMS Migration & Dev for Office Supplies Site **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: Vardot migrated an obsolete e-commerce platform to an updated version of Drupal, redesigning the site’s UI/UX and adding custom features. They continue to provide support and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Mkateb.com - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 28, 2019 **Feedback Summary**: Delivering a responsive and attractive platform, Vardot helped yield a 600% increase in traffic, which has contributed to revenue growth. Their skill, workflow, and attention to detail continue to impress. "“We’re impressed with their passion for offering solutions.” " **BACKGROUND** Please describe your company and your position there. I'm the CEO of Mkateb.com, a one-stop retail shop offering stationery, office supplies, and digital printing services. Our platform also acts as a multichannel logistics hub and distributor.   **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? We hired Vardot to improve our old website, which had a lot of technical bugs and SEO issues. What were your goals for this project? Our goal was to launch an enhanced and professional e-commerce website that would be our main platform for online purchases and inventory. The old Magento platform was outdated and not mobile-friendly, resulting in poor customer experience and lost sales. We wanted to have a site that was more visually appealing, interactive, and responsive. For example, we wanted to improve the site’s search functionality and product catalog. It also had to be compatible with social media and other modern technology. **SOLUTION** How did you select this vendor? We searched for reputable vendors in the Middle East that could provide e-commerce website design and development services. Vardot had the best portfolio out of four candidates with similar services. Describe the project and the services they provided in detail. Vardot redesigned and rebuilt our e-commerce site using Drupal. Initially, we had several rounds of feedback on the platform’s design to ensure that it would align with our objectives. The team then seamlessly migrated our platform from an old version of Magento to Drupal, which is much more flexible. They were quite excited to show us the platform’s new features during our training sessions. We asked them for features that would allow us to run better campaigns, such as discounts and coupons. After we edited the products, Vardot launched the website on a hosting server they manage. They continue to provide regular support and maintenance for the platform. What was the team composition? We work mainly with two people from Vardot, a project manager and a technical team lead. The team also included designers and developers and testers. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our organic traffic has increased by over 600% due to better SEO. As a result, our sales have also gone up. Plus, we can easily run sales campaigns on the site with a quick time to market. How was project management arranged and how effective was it? The engagement is going quite smoothly. We communicate online through a project management system that allows us to upload files, comment on discussions, and follow up on milestones. We also comment on designs using InVision. After we went live, Vardot provided an online ticketing system that allows us to report issues and specify their urgency. What did you find most impressive about this company? We’re impressed with their passion for offering solutions. They anticipate problems and deliver well beyond the project scope. The quality-price ratio is also quite impressive. Are there any areas for improvement? I have nothing to highlight for improvement. --- #### Web Development for a Horse Sales Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. - Dec. 2018 **Project Summary**: Vardot upgraded an existing site to the updated version of Drupal. They incorporated features from the former site and added new features such as mapping, following, and video and enhanced the payment system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, ProEquest - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Jan 28, 2019 **Feedback Summary**: Vardot succeeded in improving the website with new features while maintaining a stable, problem-free user environment. The team showed strong technical expertise and problem-solving complemented by relatable, responsive communications. They made the project stress-free and enjoyable. "“They exceeded my expectations.” " **BACKGROUND** Introduce your business and what you do there. I’m the owner of ProEquest, a horse sales company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? My website needed to be upgraded to a new version of Drupal. **SOLUTION** What was the scope of their involvement? They did everything from design to coding of my new website. They transferred features from my previous site and supplemented it with some additional features that I wanted. They enabled mapping and added a feature so users can follow people. Videos can now be placed in the profiles. They also improved the payment system operating on the backend. What is the team composition? I was in contact with three people. How did you come to work with Vardot? They reached out to me and told me they were a highly skilled Drupal company. I responded back to them. We had an enjoyable conversation so I decided to work with them. What is the status of this engagement? We worked together from January until December 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have a much better website. It looks great, and we’ve had no issues. They exceeded my expectations. How did Vardot perform from a project management standpoint? They were exceptionally responsive and easy to deal with. We used email or phone calls. Everyone was aware of what was happening. What did you find most impressive about them? They could find a solution to anything. I’m not a computer guy so I was especially happy to talk with them and to be able to understand what they were talking about. Are there any areas they could improve? No. Do you have any advice for potential customers? I took a chance with them and liked them. I advise everyone to hire them. They do everything you want them to do. They’re easy to talk to. --- #### Website Rebranding and Development for Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2015 - Oct. 2016 **Project Summary**: Vardot did full-stack web development based on design specifications. Features included video display, online payment support, and social media integration. The solution has launched. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Associate Director for Outreach, American Muslims for Palestine - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 28, 2019 **Feedback Summary**: The team provided ongoing support until the solution proved ideally functional. Customers should expect a responsive partner who will take extra steps to ensure quality and delivery on time. ""They treated our project like their priority." " **BACKGROUND** Introduce your business and what you do there. I’m the associate director of outreach at American Muslims for Palestine. I was one of two leads on the website project with Vardot. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? Our website wasn’t user-friendly, and we wanted to redesign it to improve user access. We also wanted our website to reflect our growth and brand evolution. **SOLUTION** What was the scope of their involvement? They did full-stack web development from our design specs, using Drupal on the backend and InDesign and InVision on the frontend. The new features include categorized content, a company description tab, a new color scheme, video display, social media integration, and a more prominent donate button. We also can now preview images for use on the site. They currently host the site and make any requested changes. What is the team composition? I interacted with two of the four people working on the project. One was a designer and the others were developers. How did you come to work with Vardot? I knew Vardot through a family friend and our team thought their professionalism beat any other vendor. They were also flexible with our needs. How much have you invested with them? We have spent $30,000. What is the status of this engagement? We started working with them in September 2015 and the engagement concluded in October 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They offered support for a year after launch, making changes and fixing bugs as needed. Even adjustments that weren’t originally budgeted were complimentary. We’re going to hire them for another site revamp to add additional features. How did Vardot perform from a project management standpoint? They used Basecamp and set us a work plan and a schedule. I found their project management very professional and they always kept us up to date. They responded to emails or messages within 24 hours. What did you find most impressive about them? They treated our project like their priority. When we had a DNS server attack, they quickly dealt with the problem. Are there any areas they could improve? I thought we didn’t spend as much time talking about the design and research as we should have. We’ll probably do that the second time around. Do you have any advice for potential customers? Customers should stay informed about what you want moving forward and communicate with Vardot constantly. A failure to respond will delay the project. --- #### Drupal 8 Development for Nonprofit Organization **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - May 2018 **Project Summary**: Vardot built a website on Drupal 8. They recently launched the site will provide maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, PeaceGeeks - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 9, 2018 **Feedback Summary**: The team’s operations in North America and the Middle East made them well-suited to build content for wide-ranging and disparate audiences. Professional and communicative, Vardot was always prepared and delivered in a timely manner. ""I was happy with the entire engagement and we didn’t have any problems." " **BACKGROUND** Introduce your business and what you do there. I'm the executive director of PeaceGeeks. We are a nonprofit organization that focuses on technology for peace. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? We needed a website for one of our projects as an inventory of content promoting peace, tolerance, and cohesion in the face of hate speech and polarization in digital spaces. We wanted the product to focus on reducing vulnerability to extremism in the Middle East by trying to change the discourse in digital spaces. **SOLUTION** What was the scope of their involvement? They developed the site on Drupal 8 based on our designs and concepts. We spent time discussing the site’s intended look, functionality, and content. What is the team composition? The project manager was our main point of contact. She was involved in the initial negotiations and various high-level milestone moments. How did you come to work Vardot? We submitted four cross-offers and Vardot offered us a 50% discount because they supported our work. Although the offer was still higher than we had budgeted, the team’s excellent national reputation made the decision a “no-brainer”. We made the budget work. How much have you invested with them? We spent around $25,000. What is the status of this engagement? We worked with them from January–May 2018. The website is launched and we’re now moving into a maintenance phase. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We can make improvements to strengthen the calls to action. However, that area falls under design more than content. How did Vardot perform from a project management standpoint? The team was professional and the project manager was easy to communicate with; we used Basecamp. Vardot did everything on time; there were delays, but those were on our side. Originally, we wanted the site ready for an event, but turnover made that target impossible. However, the team did everything they could to get it launched. What did you find most impressive about them? Vardot is a smaller organization with a presence in both North America and the Middle East. While there’s a lot of practices I’m already familiar with, the team knew how to engage audiences in the latter region and create right-to-left site content. Are there any areas they could improve? I was happy with the entire engagement and we didn’t have any problems. Any advice for potential customers? Be ready and get the content prepared early. Vardot will be ready to hit the ground running. --- #### Drupal 8 Development for Life Story Writing Application **The Project** - Services: Web Development - Project size: Confidential - Project length: Oct. 2017 - Feb. 2018 **Project Summary**: Vardot migrated content from Drupal 6 to Drupal 8 and developed automatic voice transcription software for a story writing website. They also created a photo album application that requires less text. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founders, The Life Writer, Ltd. - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 15, 2018 **Feedback Summary**: The updated web platform and photo application represent a huge leap forward in market opportunities, which wouldn't have been possible without Vardot and their technical expertise. Superior output quality has furthered their involvement. Assigned specialists are exceptionally responsive. ""Working with Vardot has made a big difference in expanding our market through the products we offer." " **BACKGROUND** Introduce your business and what you do there. The mission of The Life Writer is to make life story writing easy, affordable, and available to everybody through technology. I’m the CEO and co-founder along with my wife, Teri. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Vardot? A big part of making life writing easy is to offer automatic voice transcription. The idea is that instead of paying somebody $50,000 to produce your story, you can do it yourself with our technology for $100. We've been through four different software providers over the years while trying to bring this product to market. Many companies said it can't be done or didn't even want to try. **SOLUTION** What was the scope of their involvement? The pre-existing version of the program was written in Drupal 6. In order to add automatic voice transcription required Vardot to update the program to Drupal 8. Previously, we only offered clients the ability to produce a life story memoir like you see in the library. Some customers, however, didn't really want to write that much and would prefer using photos and describing what is happening in each one. Vardot created a photo book option that is landscape instead of portrait layout and much less dense with text. What is the team composition? We've worked with about five associates. How did you come to work with Vardot? We were reaching out to a lot of different companies trying to find one that was more capable than the previous firms and also a better value. I can't remember exactly how we got connected with Vardot. What really stood out was that they told us about a vulnerability on our website and advised us to get it fixed right away. I really appreciated that and it made them memorable. What is the status of this engagement? The project kicked off in early October 2017. Right now the product is 99% done. We're getting ready to launch the new site in the next 7–10 days. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They deliver value by keeping their costs on the lower end and working very hard. Other companies are quick to send a bill and deliver a piece of work that isn't done or isn't very good. It's been just the opposite with Vardot: the product is very high quality and a great value. Working with Vardot has made a big difference in expanding our market through the products we offer. Many people feel they don't have anything to say or are intimidated by writing a memoir, but everyone has a box of old photos that they want to share and document somehow. After eight years of trying, it's finally about to happen and that’s because of Vardot. How did Vardot perform from a project management standpoint? They’re super responsive. Throughout the entire project, they responded the same day or the next day. Other companies we worked with wouldn't respond for days or weeks even on really important or time-sensitive questions. It's incredible how quickly Vardot responds; they’re seriously amazing. We primarily used Basecamp to communicate as well as some video conferencing and email. One of our initial concerns about working with them was communication because they’re based in Jordan. In fact, communicating with them is easier than with many other companies we’ve worked with even if they were located down the street. What did you find most impressive about them? They try harder than other companies. We had so many requests for them to change things once they delivered the site and the book building app. They've been so good about listening to us and actually doing the things we ask. They're just so dedicated and I can't say enough about them. Are there any areas they could improve? They pretty much nailed it. I don't think we've seen anything they could do better. We've been extremely impressed. Do you have any advice for potential customers? One thing that worked for us was taking a screenshot of anything that needed to be changed or fixed. We communicated back and forth via screenshots, which made it easy to understand exactly what we were talking about and really saved time. --- #### Design & Dev of a Website for SaaS Product **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: July - Aug. 2017 **Project Summary**: Vardot handled the design, development, and content creation of a website which would help grow the customer base and showcase the product in the best way possible. They also included analytics tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, SaaS Company - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 28, 2017 **Feedback Summary**: The website has received positive feedback and consistently attracts new visitors and leads. Vardot’s team is professional, flexible, and responsive but their true strength lies in their deep knowledge of Drupal. Their emphasis on customer support and fluency in English are also remarkable. ""[T]hey really want to make sure you’re happy." " **BACKGROUND** Please describe your company and your position there. We offer an enterprise SaaS [Software as a Service] product where customers can log in and search for data on the companies that they currently or potentially will partner with. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Vardot? We hired them to create a simple yet powerful website to be able to attract potential customers as well as help with recruiting efforts in the quickest time possible. What were your goals for this project? Our main goal was to have a nicely designed website that can attract customers and explain our product in a straightforward and clear manner. **SOLUTION** How did you select this vendor? I’ve known about this vendor based on other major projects they have worked on in the past. When it was time to select a vendor, they were one of the front-runners based on their experience. Describe the project in detail. They designed and developed the website and created content for it. They also provided maintenance and were able to implement everything from A to Z, which was a relief for us. What was the team composition? I interfaced with the CEO and a project manager. I know that there were two developers and a quality assurance resource dedicated to the project, which was more than enough based on its size. **RESULTS & FEEDBACK** What outcomes or results can you share that demonstrate progress and/or success? We’ve received great feedback on the website from people outside of the company. We continue to obtain many leads and are able to track visitors thanks to the analytic solutions that Vardot implemented. How effective was the project management? They are a very responsive team and deadlines were always met. We used Basecamp for communication, which was very easy. They’re also fluent in English, making it even easier to talk with them. What did you find most impressive about this company? It’s probably the best company I've worked with when it comes down to their knowledge of Drupal. Their flexibility, professionalism, and support are second to none—they really want to make sure you’re happy. Lastly, it was a great price for the amount of work involved. What tips or recommendations do you have? My advice to any potential client would be to be prepared with the content for your site. The more proactive we were as a client, the faster things progressed. --- #### Drupal Implementation for Multilingual Conflict Resolution Nonprofit **The Project** - Services: Web Development - Project size: Confidential - Project length: **Project Summary**: Vardot revamped the overall design and functionality of the website utilizing Drupal CMS on its development and conducted user training. They are now working on a second multilingual website. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Media & Communications Officer, Multilingual Conflict Resolution Nonprofit - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 30, 2015 **Feedback Summary**: Since the launch of the redesigned website, there was a 50 percent to 60 percent increase in the traffic statics. Vardot delivered the product according to the set requirements and was responsive to technical concerns. They have excellent project management capabilities and can deliver work on time. ""They were very quick to respond when we had questions or concerns."" **BACKGROUND** Please describe your organization. We're an intergovernmental organization based in Vienna, Austria. We work with the governments of Saudi Arabia, Austria, Spain, and The Holy See. We were founded in 2012 with a specific mandate to foster and promote inter-religious dialogue between representatives and followers of different religions and cultures. We do this through a number of different programs. We provide training and mediation services in conflict resolution. We develop resources and publications on the subject, and we work with partners in education and media. What is your position? My title is media officer, but I work more with the communications department. I oversee all forms of communication. **OPPORTUNITY / CHALLENGE** Could you describe the challenge that you were trying to address when you first approached Vardot? We were looking to redesign and relaunch our website. We had a basic and very static website, which was created in something of a hurry. So, we'd been working with that for a couple of years and were facing a number of problems. For example, it was built on a proprietary CMS [content management system], which meant that we couldn't edit the site ourselves. Also, the website had not kept pace with the organization. We have changed considerably since 2012, and the website no longer reflected the current reality of the organization. **SOLUTION** Could you describe the actual scope of work assigned to them during this engagement? We were looking for development and design. They provided us with training on how to use our new Drupal CMS, which they carried out after the site was completed. They were also involved in the discovery phase. Vardot worked very closely with us from the beginning. When we hired them, we only knew that we wanted a new site. We had decided what we'd like to see, from a very non-technical point of view, and they worked with us very closely in the process of translating that into an actual website. We had decided to use Drupal before Vardot was involved, though, and we contacted Vardot initially because they had really excellent credentials with Drupal. We were very clear that we wanted something that was intuitive, open source, and easy to use and manage. My supervisor and I have both worked with Drupal in the past and have been very happy with its overall performance. How did you come to choose Vardot as your partner? We had a transparent bidding process. As an inter-governmental organization, we had some pretty strict procurement rules, so we did a bidding process. I believe the initial bid went out to about 16 companies. After the bidding process, we had technical and commercial assessments, and Vardot was the clear winner in both categories. Also, we liked that they had a lot of experience with mobile development and Arabic fonts. What were the results of the project? The site was launched on January 21 [2015]. But now we are working on a second multilingual site. **RESULTS & FEEDBACK** In terms of results, could you share any statistics, metrics or user feedback that would demonstrate the over quality of their performance and/or the success of the engagement? In the two months since the launch, we've seen between a 50 percent to 60 percent increase in the total number of visitors to the site. We were very satisfied with their project management capabilities, too. They were very responsive to our needs throughout the planning and development phases. It was very clear at all times who my contact was at Vardot. They were very quick to respond when we had questions or concerns. We have a fairly involved internal process of approvals, and they were very understanding of that. I liked the way we decided on timelines for delivery, and they stuck to those timelines. The product was launched on time, which is a first for us. When working with Vardot, is there anything that you would consider unique about their practice that distinguishes them from other vendors? What I really liked about the team from Vardot is the fact that they actually took the time to understand our organization. One specific thing was that there were certain parts of the content we had developed, but hadn't realized its full potential. They were able to point out that potential and encourage us to highlight the information. That showed that they were able to go above and beyond their role as Web development experts and advise us on branding and marketing. We really appreciated that well-rounded approach. In retrospect, are there areas in which you think they could improve as a service provider? At the moment, we're going through the process of launching the multilingual site. We're launching in four different languages at the same time. Looking back, I think that maybe we should have been a little bit more realistic about the amount of work that was involved and the number of people we would need outside the core team. So, maybe a little more planning in that phase would have been beneficial. We both assumed that the process we'd used for the English version would work across all the languages, but we found out the hard way that was not the case. What advice, if any, would you give a future client of theirs? If there's a multilingual aspect to the project, especially something outside of English and Arabic, both of which Vardot is very comfortable with, I would perhaps look at detailing what is involved a little more. I can't emphasize how important that planning phase really is before you begin to build.  --- ## Portfolio & Awards ### Maximizing Accessibility on Gender Equality   Industry: Nonprofit About the Project The Regional Civil Society Observatory (RCSO) was established in 2019 as an independent body responsible for overseeing the implementation of the 2017 Ministerial Declaration from the 4th Ministerial Conference on women’s rights. To track the impact of the declaration and inform policymaking, RCSO gathers social data and maintains two comprehensive regional indexes across 7 countries: Lebanon, Egypt, Jordan, Palestine, Algeria, Morocco, and Tunisia. These indexes on Violence against Women and Girls (VAWG) and the Women, Peace, and Security Agenda (WPSA) are crucial to compiling regionally relevant documentation on laws, public policies, and services that can be aligned with international laws. To meet this objective, RCSO needed a website focused on the indexes that could easily be accessed by regional and global users. Vardot kept it simple and focused on maximizing accessibility, showcasing key content, and community building. Main Functionalities Well-structured, interactive, and user-friendly indexes. As the website’s key content, the index section was designed to be easy to navigate. A multilingual, mobile-first Varbase CMS site to maximize audience accessibility. Newsletter subscription functionality that allows RCSO to establish a database for relationship building, remarketing, and information sharing Key Results 19% Increase in Sessions per User 5% Increase in Page Views 3% Increase in Page Views per Session The Results With an enterprise-grade solution launched in March 2021, RCSO is set up with a website that will further their goal of providing globally relevant, evidence-based documentation to inform policymaking on gender equality.   Read the full case study     ### Restructuring ACS to Promote Community Engagement     Industry: Education  About the Project The ACS provides an American-based program that prepares students for global citizenship. With an expanded, world-class school complex opening in 2023, the ACS needed a more dynamic and user-friendly web presence to engage its growing community. The legacy ACS website was visually unappealing, poorly structured from a content point of view, and had a difficult-to-manage CMS. These factors combined to make the site confusing for users and time-consuming for administrators to upload or edit content. In addition, the site was slow to load and had no SEO optimization, which negatively impacted its ranking. Vardot was chosen to build a new website aligned with ACS's key strategic goals of increased engagement and improved communication of their mission and programs. Partnering with the ACS project team, Vardot rebuilt the website from scratch and made improvements in a range of key areas. Improvements Refined content experience Advanced UI/UX Best-in-class administration Enhanced SEO The Results With greatly improved user experiences for their community and their own internal teams, the ACS is set up with a web presence that will facilitate their growth and engagement with key communities from parents to students, government stakeholders, and donors.  Read the full case study https://www.vardot.com/en/clients/restructured-site-promoting-academic-community-engagement     ### Attaining Real Digital Transformation for WSSCC     Industry: Nonprofit About the Project The Water Supply and Sanitation Collaborative Council (WSSCC) is a global, multi-stakeholder membership and partnership organization under the United Nations Office for Project Services (UNOPS), that works with poor people, organizations, governments, and local entrepreneurs to improve sanitation and hygiene at scale. Founded in 1990, WSSCC’s work contributes to the achievement of Sustainable Development Goal 6, target 2, with far-reaching impacts on related SDG targets. WSSCC also supports national sanitation and advocates on behalf of the 2 billion people without access to improved sanitation across the globe. WSSCC has developed a new communication and digital strategy in a bid to align with the best practices expected of leading digital experiences in an increasingly digital world.  The WSSCC contracted Vardot to design, develop, launch, host, and maintain their new Drupal 8 platform which will play a central role in this strategy. The new website was launched in July 2020. Project Highlights Full mobile-first redesign and website branding extension Newsletter integration through MailChimp Integration with Sharepoint CRM Interactive Google Maps integration (Maps JS API) Automated migration of content from WordPress legacy CMS of over 10,000 node pages, tags, and media files. Ongoing LTA (Long Term Agreement) to support, enhance and retainer the web Hosted on ISO27001 certified high-availability hosting provided from Platform.sh Read the full case study https://www.vardot.com/en/clients/eliminating-silos-rich-media-content-publishing-wsscc     ### Facilitating Engagement and Donations for Rewell     Industry: Nonprofit About the Project Established in 1992 by a ​​lawyer and labor rights advocate Mohamad Ayyash Mulheim, Rewell is a charity organization focussed on addressing unemployment and poverty. Rewell realized that the most effective long-term approach to address poverty is to teach sustainable skills.  To achieve its goals, Rewell needed to transform its online digital presence and solve the problem of its outdated website. The old site had neither featured crowdfunding projects nor online donations capabilities. Rewell also needed a scalable and user-friendly backend for their team to easily maintain and update the site with the latest crowdfunding projects, news, and other relevant content. Vardot helped Rewell Society by building a modern digital experience platform on Drupal 9, with an end-to-end crowdfunding system that seamlessly integrates with different payment solutions. This gave Rewell society the flexibility to showcase and promote social development campaigns, while also being able to instantly promote them on social media platforms. The platform also allowed the general public to contribute to social development through a seamless online experience. Vardot transformed Rewell’s digital presence to be a crowdfunding hub that showcases Rewell's key projects and facilitates secure donations. With multiple payment solutions, the new website significantly increased both awareness and the public contributions to combat poverty. Key Metrics 90% improvement in site speed 20 featured crowdfunding projects 100% fully customized payment gateway Key functionality Robus hosting Scalable administration A focus on projects and donations Intuitive UI/UX Optimized SEO Read the full case study https://www.vardot.com/en/clients/bespoke-cms-rewell-society%E2%80%99s-charitable-crowd-funding-projects     ### Questscope's Multilingual Digital Experiences Industry: Nonprofit About the Project Questscope is an international non-governmental, non-profit organization founded in 1988 with the goal of putting the last, first. They rely on a theory of social change that recognizes the interconnected nature of individual transformation, institutional response, and policy changes at the governance level.  Questscope partnered with Vardot to revamp the website UI/UX design based on responsive design best practices and to upgrade the performance of the website and its features from Drupal 7 to Drupal 8. Vardot will design, build, and deliver a website with the commitment to the following goals: Build the website platform on Drupal 8 and design it to comply with the latest trends and standards. Build a mobile responsive website in order to have the website more accessible to mobile users. Build a multilingual site to allow for English and Arabic Optimize the site to meet accessibility and security, standards, and compatibility. Build the site with full scalability and flexibility for future new features, and other potential additions that you would like to grow and add in the future. Ensure fast performance and optimized loading on all screens and devices All content translatable to all languages (on-site SEO) Integration with MailChimp RSS Feed for Blog Read the full case study: https://www.vardot.com/en/clients/questscope-social-development ### Redefining Higher Education Experiences for AUC Industry: Higher Education About the Project AUC required a site equipped with the SEO infrastructure to attract new visitors and increase page views; improve navigation and content management in order to enhance loyalty rates, increase the depth of visit to 2-5 pages, increase the average time spent on site, and decrease bounce rate. With the goal of revamping the university's website into a streamlined education portal by optimizing the site for mobile, enhancing its SEO capabilities, improving its navigation, and centralizing its resource management infrastructure, Vardot set about providing AUC with the web solution it needed. The overall objective was to build a public-facing website that enhanced AUC’s visibility as a regional leader in higher education, while concurrently improving user-friendliness and providing students and prospective students with a platform equipped with the digital tools they need to succeed. An assessment of the existing AUC website structure identified opportunities to: Reduce redundancy by eliminating duplicate pages and combining overlapping pages; Simplify the structure by consolidating related information into fewer pages; Focus on key information by removing empty, outdated, or irrelevant pages; Prioritize audiences by relocating internal audience-focused information to another portal; With these issues clearly defined as a starting point, Vardot set about redesigning and redeveloping AUC's website with these deliverables: It needed to be fully responsive and mobile-optimized; It needed to be designed to facilitate the effective organization of content; It needed to include intuitive navigation pathways; It needed to facilitate longer site visits, with deeper exploration and higher engagement; It needed to integrate all of AUC’s social media content; And finally, the delivered product needed to adhere to best practices for improved search engine visibility. ### Securely Migrating Georgetown University to Drupal Industry: Higher Education About the Project The legacy Keybridge Systems Cold Fusion-based website suffered from declining performance, lagging speed, and an obsolete architecture, on an outdated back-end that was difficult to manage and update. This provided for an ineffective and poor quality user experience and it created difficulties for site editors and administrators. After a full website audit, it was determined that a complete redevelopment and restructuring of the website was appropriate for the future needs of the campus. GU-Q partnered with Vardot for the complete rebuild of their website from scratch, starting with a remodel of the front-end design in accordance with Georgetown University brand guidelines, a restructuring of the information architecture, and a complete back-end rebuild on Drupal CMS. Key Metrics 2000 pages and permission levels migrated safely 100% safe migration of 800+ publications 20 ready page layout variations Key functionality Enhanced accessibility and user experience Powerful CMS performance Advanced Search Multilingual experience Read the full case study: https://www.vardot.com/en/clients/georgetown-university ### Queen Rania Award for Education Entrepreneurship Industry: Nonprofit About the Project Since 2013, the Queen Rania Foundation (QRF) has been committed to the belief that quality education is the cornerstone of economic, political, and social development worldwide. QRF’s focus is perhaps best exemplified through the launch of Edraak.org an online education platform that localized open source technology developed by Harvard and MIT to reach over a million learners across the Arab world with free high-quality educational material in less than 3 years. In a bid to maintain the momentum of achievements and progress made; Her Majesty launched an initiative that intends to foster a vibrant ecosystem of education entrepreneurs, one that collectively pushes the wheel of education reform. They were short on time and needed a quality platform that combined simplicity and the ability to scale. We were recommended and we delivered a fully functional platform in record time. The World’s Most Advanced Webforms System The competition will be receiving submissions from all over the Arab World over a duration of 2 months; traffic size and its impact on performance was a critical factor. In short, applicants had a straightforward application process and the platform admins have a much easier job sorting and managing applications received. An SEO Ready Multilingual Site The platform would be search engine optimized for both Arabic and English languages as their target audience is the entire education and academic entrepreneurs of the Arab World. Out of the Box Blog QRF was short on time and we recommended Drupal’s capability to provide an “Out of the Box” Blog feature. Highly flexible in terms of content development and management in addition to being quite simple to use. Mobile First Every website we develop at Vardot has to be mobile-first and this platform was no different. Accessibility on the go is a must to provide a smooth user experience across all devices. ### Drupal-Powered Advanced Stock Exchange (ASE) Industry: FinanceAbout the Project Immediately at launch in Jan. 2019; the revamped Amman Stock Exchange website witnessed a surge in traffic from organic mobile and tablet search in comparison with the same period last year. 61% increase in Organic Mobile Search and by 9% via tablet devices. Bounce rates reduced by 20% on desktop, 15% on tablet, and 3% on mobile. 99% decrease in error rate. New visitors increased by 18%. Key Functionality Seamless migration and enhanced data structuring Digital asset management Empowering users Intelligent UX design Seamless data integrations Upgraded site performance Enhanced data visualization Read the full case study: https://www.vardot.com/en/clients/amman-stock-exchange ### Enterprise-Grade Digital Consulting Experiences Industry: High Tech About the Project Pace Consulting is a boutique management consulting firm that was established in the UAE in 2014 focused on serving the gulf region by providing a range of professional services across various industries to both the public and private sectors. Their core capabilities lie in providing consultancy services relevant to strategy, transforming operations, and enabling government entities to achieve their strategic objectives. In a bid to reflect their stature, expertise, reliability, and high standards; Pace Consulting opted to invest in Varbase CMS and partner with Vardot to develop their new website on Drupal - crediting our experience in providing digital services to corporates and enterprises like the Boston Consulting Group. Faster Go-To-Market Pace Consulting needed to revamp their legacy website and upgrade their performance quickly. Vardot recommended building the new website using Varbase; CMS and Drupal 9 Distribution. Varbase allowed our development team to save hundreds of hours working on new content types and website UX features.  Superior Security and On-Site SEO Being built on Varbase ensured that all content and webpages on the new Pace Consulting website will rank higher on search engines and give their digital marketing teams a boost for all content marketing efforts going forward. The digital marketing team will be able to translate the website content into all languages which are in turn also optimized for search engines and top security. Responsive and Impactful The Pace Consulting team wasn't satisfied with the legacy website design and needed a UI and UX design to reflect its brand appropriately. The new website features a more dynamic menu feature on mobile and a rich user experience when it comes to accessibility and navigation. ### Enhancing Donation Exp for Jordan’s Largest NGO Industry: Nonprofit About the Project Vardot Built Tkiyet Um Ali a Drupal 8 enhanced donation experience for the largest NGO in Jordan. With a multilingual responsive CMS, and secure payment gateway that accommodates the needs of diverse website visitors and donors. Tkiyet Um Ali’s new Drupal 8 website was built using Varbase. Varbase is a Drupal 8 Distribution developed by Vardot. We launched the new website in 2 different languages: Arabic & English, to target both local, regional and international audiences that form the majority of the Tkiyet Um Ali donor and supporters community.  Project Key Enhancements: Secure and Seamless Donation Experience  Optimized Reach Varbase CMS Intelligent UX Solid Foundation For Future Digital Growth About TUA Tkiyet Um Ali is the largest Jordanian NGO that champions hunger eradication in Jordan. Focusing on the less-fortunate regions and communities across the kingdom; Tkiyet Um Ali delivers donor support to citizens who live in extreme poverty through sustainable, healthy food programs in a transparent and accountable manner. Read the full case study: https://www.vardot.com/en/clients/tkiyet-um-ali ### ForUs - Career Development Platform Industry: Nonprofit About the Project ForUs is a non-profit initiative of the King Abdullah II Fund for Development (KAFD).  ForUs is meant to be a one-stop-shop for Jordanians seeking career development and employment opportunities. Besides searching for jobs, users can access numerous training courses tailored to their desired career path, apply to programs that offer volunteer experience in addition to giving them access to mentoring from a dedicated panel of industry experts in the Jordanian market in a bid to encourage young Jordanians to become entrepreneurs in their own right. The King Abdullah II Fund for Development (KAFD) needed to revamp its existing ForUs portal in a bid to enhance the website functionality, performance and enrich the user experience with a variety of multimedia content. To achieve this objective, KAFD partnered with Vardot to deliver the new portal on Drupal. Key Results Seamless & Enhanced Experience Powerful Search Experience  100% Secure Migration of 12,000 Users Data 99% Decrease In Error Rate 5 Seamless Key Integrations With 3rd Party Apps Thanks to Vardot Drupal distribution Varbase; ForUs now enjoy a powerful CMS that delivers an ideal digital experience for hundreds of thousands across Jordan. Read the full case study: https://www.vardot.com/en/clients/forus-career-development-platform ### A Great First Impression for Luxury Real Estate Industry: Enterprise Real Estate About the Project Saudi-based Darraq is a company that promises clients the best chance of finding a luxurious home. Options range from luxury villas to spacious apartments. Darraq is a Dur Hospitality company. Darraq partnered with Vardot in order to build a new website that revamps its visitors' digital experience. Darraq didn’t want to build a new website every time an innovative digital experience feature presented itself. They wanted the ability to enhance their website without resorting to building a new website from scratch. Darraq partnered with Vardot in order to build a new website that revamps its visitors' digital experience. Key Functionality Ideal content management system  Multilingual SEO  High scalability  Read the full case study: https://www.vardot.com/en/clients/darraq-luxury-real-estate ### Structuring Cities Alliance for Faster Performance Industry: Nonprofit About Cities Alliance & the Project Cities Alliance is a global partnership fighting urban poverty and supporting cities to deliver sustainable development. To manage its activities, the Cities Alliance operates a multi-donor fund with UNOPS as host and Trustee. The UNOPS retained Vardot’s support and maintenance services in a bid to enhance the quality of performance, functionality, and usability of the Cities Alliance digital platform. Notable Features Enhanced UI/UX Design Our UI/UX team researched and analyzed the legacy website users' behavior (internal and external users) to create the ideal design system for the new Cities Alliance digital experience. The new design also features accessibility best practices that ensure that all website visitors can access the website in the intended fashion from any device or browser without any frustrations when it comes to page loading speed Optimized Content Structure The new design is not only presenting a more appealing look and style but it serves the user experience by presenting the content in an ideally structured manner.  Core Web Vitals were taken into consideration when designing each webpage to ensure that the purpose from each landing page was delivered to the user. The new UI/UX design already factored in the numerous user journeys that revolve around specific content types and the relationship between related content to ensure that website visitors are guided throughout their experience on the new Drupal site. Superior In-Site Search Functionality The Cities Alliance website is a content-heavy digital platform with a myriad of content formats, ranging from news articles to publications and rich media formats such as video. Our team upgraded and improved the in-site search capabilities to ensure that website visitors can navigate the content on the site easier and quicker than ever before. ### Nationwide Voting Powered by Drupal Industry: Government  About the Project The Independent Election Commission was established in 2011 as an independent body concerned with managing and supervising the electoral process without interference or influence from any party. The commission is one of the fruits of political reform in the Hashemite Kingdom of Jordan led by His Majesty King Abdullah II, and it reflects the official establishment’s response to popular demands. The commission was established with the aim of ensuring that parliamentary elections are held in line with international standards, in a manner that ensures the restoration of citizen confidence in the electoral process and its outputs and addresses negative accumulations of the past and builds on the achievements and reform steps. The IEC partnered with Vardot to build a secure and dynamic digital platform on Drupal for their external and internal users.  What They Needed Seamless and Robust Content Management User Journeys Aided by Atomic Design Powerful Search Mapping System Rich User Experiences Enterprise-Level CMS The Results The IEC now can enjoy: A multilingual CMS with an Arabic backend interface. A powerful CMS with a streamlined process for content management and publishing equipped with tiered roles and user permissions. Website content that is on-site optimized for all search engines. A seamless experience across all devices and screen sizes. A superior performance regardless of the content formats or quantity on the website. A dashboard system that displays web traffic performance thanks to the integration of the CMS with Google Analytics. Embedding interactive charts of data and statistics using any 3rd party app. Read the full case study: https://www.vardot.com/en/clients/independent-election-commission ### eGov Enablement Through Strategic Drupal Partners Industry: E-Government Solutions About the Project Publicplan GmbH enables public institutions in realizing and delivering sophisticated e-government projects. Specialized in providing technical expertise and implementation of web and open-source-based solutions to the public sector; Publicplan also enhances public service delivery with innovative open-source software solutions making them a reliable strategic IT partner. Key Enhancements Mobile-First Publicplan In accordance with Vardot's golden rule, Mobile-First; we delivered a fully optimized and responsive mobile digital experience for Publicplan's target audience. Flexible Administration Dashboard Being built using Varbase Admin Dashboard for the Publicplan platform enables them to enjoy a dynamic Drupal administration experience where they can oversee the website performance and integrate their preferred analytics. Varbase comes with Varbase Total Control Dashboard that is built on top of the Total Control Admin Dashboard module, utilizing Panels, Google Analytics Reports, and several enhanced blocks and widgets for an intuitive and flexible administration experience. Landing Page Creation Publicplan's platform can easily create landing web pages in a flexible and attractive manner thanks to the Paragraphs module which is also found within Varbase. Using paragraphs and a built-in preview mode, Publicplan can add text with a WYSIWYG-editor in addition to uploading images and designing complex layouts to their web pages. The flexibility they have means that they can change the order of the web page content or components however which way they prefer. Publicplan.de also enjoys the use of Varbase Bootstrap Paragraphs that handle responsive layouts in a seamless manner. ### UNRWA's Secure Donation Experience Built on Drupal Industry: Nonprofit About the Project The United Nations Relief and Work Agency for Palestinian refugees (UNRWA) provides help and assistance to over 5 million registered refugees in Jordan, Lebanon, Syria, the Gaza Strip and the West Bank, including East Jerusalem. Recently, UNRWA has decided to prioritize their ability to optimize their funding channels and donations online. As trusted partners and builders of the official UNRWA.org website; Vardot was approached to address their online donations issues. Goals and requirement Truly Flexible CMS Our Varbase Paragraphs module offered UNRWA the flexibility to structure the page according to their desired content formats. All content formats and types are flexible as well. Cross-Device Optimized Website Optimize the website to work seamlessly across all potential screens and devices, including mobile phones and tablets. Enhanced the site's mobile page speed load time via Accelerated Mobile Pages. Localization and Multilingual Features The multilingual feature allowed UNRWA to attract a wide range of audiences, and localize their brand accordingly automatically redirecting users based on their location (i.e. country). Hustle-Free Donation Experience The new website user experience (UX) is focused on converting visitors into donators by offering a convenient and straightforward experience. The donation feature built into the website, offers the users multiple donation options and sizes, including one-time donation, monthly donation, and Zakat. Seamless Salesforce Integration Drupal 8 flexibility allows seamless integrations with powerful tools such as Salesforce. Salesforce works to save donators' data on its CMS system, such as their contact info and donation records. High-Security Standards Since the website is going to have many transactions going through, security will play a prominent role in order to make sure donators' information and money are secure. ### Elegant Drupal E-Commerce Performance Industry: E-Commerce About the Project A powerful horse marketing and search tool, ProEquest is the largest community made for professionals, by professionals. Drupal 8 was the natural choice to build the largest equestrian online marketplace.Vardot developed ProEquest a single, easy-to-use members-only site with Superior payment gateways, eCommerce UX features, security, and on-site SEO performance. Using Varbase; we delivered on all the goals and requirements that the client desired: Upgraded Performance ProEquest needed to upgrade its website from Drupal 6 to Drupal 8's latest tech, solutions, modules, and features in order to revamp the digital experience they are promising their users. Smooth Migration Migrate all data and content for the platform in a safe and secure fashion. This includes all profiles for users and inventory on display. Secure E-Commerce ProEquest needed to integrate a secure and user-friendly payment procedure (authorize.net) to ensure transparency throughout the entire customer journey. Mobile-First Approach To optimize the benefit from the enhanced features and solutions that Drupal 8 offers a mobile-first digital experience for users. Advanced Search To create a powerful search engine that is for the users and content of the platform. Users must be able to save their preferred search criteria in order to receive relevant alerts regarding their search. Enhanced SEO The new marketplace would focus on content marketing for the specific target audience that needs to be reached. Hence, a blog was introduced which makes SEO an essential aspect of marketing efforts. Key Results 99% reduction in error rates 100% transaction security 3x faster page loading ### The Largest Digital News Platform in MENA Industry: Media & Entertainment About the Project Founded in 2000, Al Bawaba is the largest independent digital news platform and network in the Middle East. Al Bawaba enjoys the most substantive content licensing system in the Arab World and its cutting edge journalism technology enabled them to build a unique community that continues to grow at a rapid pace. Al Bawaba contacted Vardot to rebuild and revamp their digital experience in a bid to solidify their reputation as the most pioneering digital news and entertainment networks in the Middle East and North Africa region. Highlight Features Drupal Layout Builder OpenCalais | Automated Semantics Customized Newswire Powerful Search Search Engine Optimization in Multiple Languages Content Migration Success 100% of Almost 1,000,000 Node Pages Key Results 300% increase in engagement 25% increase in freelance submissions 12% increase in PR submissions Read the full case study: https://www.vardot.com/en/clients/al-bawaba-news ### Optimizing Al Jazeera for Visual Entertainment Industry: News & Media About the Project With a dominant presence across the Arab world, Al Jazeera Documentary Channel is a popular satellite channel showcasing Arabic language films and documentaries. Since its inception on 1st January 2007, the channel has gained the reputation of telecasting rich quality documentaries based on various subjects such as history, science, politics, arts, and travel. Al Jazeera Documentary Channel aims at enhancing its online presence by delivering an exceptional and interactive experience to its web users. Undertaking numerous technical makeovers to optimize its workflows, processes, digital platforms, and operations, the channel is rapidly expanding in news and media operations. Al Jazeera completely redesigned its legacy website that was in operation since 2007 which was a legacy CMS built on .NET. Al Jazeera wanted their website to be elegant and functional, with the channel’s HD broadcast seamlessly syncing with the new website. After brainstorming on how to revamp the entire website to enrich their user’s experience the project was delegated to Vardot. Our team had to perform it within the stringent deadline of six weeks to re-launch the channel. ### Digital Newspaper Experience for Al Khaleej Industry: News & Media About the Project Launched in 1970, Al Khaleej is a daily newspaper published by Dar Al Khaleej in the United Arab Emirates and has grown to become one of the most popular media and news outlets in the Middle East and North Africa region. Al Khaleej wanted to provide their readers with a convenient and cutting edge newspaper experience personalized across all devices - and they identified Drupal as the ideal technology to support their transformative ambitions. This is where Vardot comes in. Al Khaleej has sought out Vardot’s award-winning Drupal web design and development services to build the new Al Khaleej website using Drupal 8 and Varbase CMS. Main Challenges Content structure & SEO Non-responsive design Frustrating user experience Ineffective communication Lack of editorial best practices Insufficient support & maintenance No time to waste What We Did Strategy After aligning their KPIs and technical requirements - we agreed that removing silos between their technical and non-technical team members was critical to achieving a seamless content publishing experience. Design While paying homage to the traditional content structure of newspapers; our UI/UX team enabled Al Khaleej to bring news to life through beautiful imagery, content layouts, video, and intuitive user experience. Development Enabled the content publishing, marketing, and technical teams to coordinate seamlessly thanks to the content publishing and moderation workflow features built into Varbase CMS. Read the full case study: https://www.vardot.com/en/clients/al-khaleej-news-media ### Enabling Doctors Without Borders Industry: Nonprofit Médecins Sans Frontières (MSF)/ Doctors without Borders are an international, independent medical humanitarian organization. Founded by journalists in 1971, it is now a global team of over 65,000 dedicated to delivering medical care where it's needed. Challenge and Solution In terms of overall technology and solutions, these were less than optimal. The old MSF CMS was built on Drupal 7, so was nearing the end of its lifespan. In addition, the site was hosted on a non-Drupal compliant server which led to performance degradation over time. The site itself had areas that needed improvement such as the inability of the editorial team to update content or create pages without needing developer help. The donation system was also separate, very specialized, and not easy to update. Finally, the UX/UI needed to be more responsive and more on-page SEO made possible. Vardot was initially awarded a support and maintenance contract for the old site in 2018. After providing excellent service, we were given the go-ahead to do a full site audit. We found that MSF needed a responsive, multilingual site with an integrated donations platform to further its funding potential, marketing efforts, and knowledge sharing objectives. The audit outcomes led to this project which covered: Hosting and content migration UX/UI redesign Integration of donations platform Rebuild of a new site on Drupal 9  Key Functionality A fully customized native Drupal donation system was integrated into the CMS, with multi-currency support to maximize the ease of potential donations. State of the art editorial tools, Layout Builder for easy drag and drop page creation by any non-technical team member. Content from the old site was mapped to the Information Architecture and migrated entirely with a simple RSS feed. Upgrades to cloud hosting for top-level ISO security compliance and to Drupal 9 for CMS longevity. Read the full case study: https://www.vardot.com/clients/doctors-without-borders ### Enhanced Cyber Security and Leading-Edge UX Industry: High Tech About the Project The Challenge OQ8 is a Joint Venture (JV) between OQ Group and Kuwait Petroleum International (KPI). The newly merged corporations needed an impeccable and immaculate website that represents the brand in an appurtenant manner. The website must be simple, scannable, catchy, but also perform in an utterly perfect modus operandi. OQ8 puts emphasis on having a friendly UX and granting their visitors an unblemished web experience. Yet, as these huge corporations struggled with their cyber security before, the latter was a serious concern that should be left in the past. Moreover, the website should have an intuitive admin UX that gives full control of the components of the website to non-technical users. Our Solution These stressing challenges were all addressed quickly by Vardot’s expertise and their powerful Drupal website builder: Varbase CMS. Varbase Layout Builder was used to its full potential to create unique features and dynamic page designs.  In fact, all the designs were from custom blocks that were created particularly for this project, which enables the OQ8 website admins to easily create and edit pages using the drag and drop feature from the simple admin dashboard. Using Drupal as a content management system also solved the corporations’ cyber security problems. The Results OQ8 now is well represented with an intuitive and responsive website that features some splendid dynamic designs without sacrificing any shred of their security and privacy. ### Research. Define. Launch. Industry: High Tech About the Project Based in Redmond, WA, Radiant Vision Systems engineers advanced imaging systems to critically evaluate light, color, manufacturing integrity, and surface quality of illuminated displays and device assemblies. World leaders in manufacturing rely on Radiant Vision Systems for test and measurement solutions that ensure quality, reduce costs, and improve efficiencies. As such, Radiant Vision Systems must remain at the forefront of digital technology to maintain standards and grow. This is where Vardot comes in. Key Enhancements Leveling Up on CMS Performance Structuring Content Relationships Integrating UX Best Practices Results 2000 Digital Assets Migrated 99% Error Rate Reduction 2 Languages Read the full case study: vardot.com/en/clients/radiant-vision-systems ### Enhancing International R&D - ICARDA Industry: Nonprofit / R&D About the Project ICARDA was a nominee for best NGO/Nonprofit Digital Experience at the international splash awards 2019. ICARDA is an international organization undertaking research for development. They provide innovative, science-based solutions for countries across non-tropical dry areas. The research aims to reduce poverty and enhance food, water, nutritional security, and environmental health, in the face of global challenges, including climate change.  In mid-2018; ICARDA partnered up with Vardot to build their new web presence and digital experience on Drupal 8. From automated feeds to powerful search features; ICARDA's new website is a content publishing and promoting powerhouse. Varbase enabled ICARDA's content publishing team to enjoy an effective content moderation process. Key Functionality Smooth migration Refreshed user experience Micro-site development Advanced integrations Read the full case study: https://www.vardot.com/en/clients/international-center-agricultural-research-dry-areas-icarda ### American School of Dubai's Cutting-Edge Tech Industry: Education About the Project The American School of Dubai is an independent, not-for-profit, US curriculum, PreK-12 international school that provides learning experiences designed to promote the maximum potential of its students. ASD has ambitions to create the ideal modern digital learning experience for their students and as such, they partnered with Vardot to build their new website on Drupal 8.  Vardot began the project by analyzing all ASD’s needs and priorities via an on-site workshop in Dubai, UAE. How Vardot Helped ASD Dynamic experiences for all website users, including students, parents, alumni, faculty staff, and prospective students Fully customized editorial and content publishing workflow Scalability and growth Secure and powerful search Powerful and sustained performance Robust support and enablement Read the full case study: https://www.vardot.com/en/clients/american-school-dubai ### Fitness First's Digital Experience Platform Industry: Health, Wellness, and Fitness About the Project Fitness First (FFME) is the largest chain of fitness and lifestyle clubs in the Middle East with over 60 clubs across 51 locations and a community of over 70,000 members. FFME has established itself as an innovative brand that continues to attract and appeal to a diverse audience of healthy lifestyle enthusiasts - and they realized that their digital experience must match their brand’s perception. Undergoing a digital transformation, FFME needed to revamp its digital presence and make sure all its digital assets are integrated into one online brand network that can be efficiently and easily updated when required. Challenges That Faced Fitness First Time and energy being wasted Static UX and outdated tech Non-User Centric New Website Features Multisite functionality, controlling seven websites by one centralized CMS Streamlined content management efficiency Continuous updates and faster content delivery Seamless Integrations Page layout personalization and flexibility Tech Introduced Engineering: Progressively decoupled React app E-commerce Key Results 1 centralized CMS for 7 sites 300+ migrations safely implemented 99% reduced error rate Read the full case study: https://www.vardot.com/en/clients/fitness-first ### Aggregating News From All Around the States Industry: Media/Nonprofit About the Project States Newsroom is a non-profit network of over 25 affiliate sites covering state reporting in America. With headquarters in Washington and multiple local teams totaling over 95 staff, the site provides high-quality, non-partisan state reporting with a progressive editorial approach. In order to maintain their ad-free and impartial reporting standards, their philanthropic business model relies on transparent donations from individuals or grants but not corporations or governments. The site needed to be a user-friendly, responsive umbrella platform for content pulled from over 25 affiliate sites. Using only open source technology, Vardot built State Newsroom a news site with intuitive user experience and search functionality, as well as fully automated categorization and tagging capabilities. Key Functionality  Customized RSS feed module for the real-time importing of bulk content from over 25 affiliate sites  OpenCalais, a semantic web service that uses Natural Language Processing for advanced categorization and tagging Solr Search, a hyper-fast, enterprise-grade search platform Robust Hosting  Fully customized administrator back end that could be easily updated with no technical expertise.  Intuitive UX/UI As a news site with over 25 RSS feeds, the user experience was made easy to navigate by simplifying content categorization to be state-specific with just 8 theme categories. Customized RSS feeds, standardized display, advanced tagging, and search web services completed Vardot’s approach to creating a user-centric news site for the State Newsroom team. The Results With a complimentary selection of advanced open source solutions, States Newsroom is set up with a scalable enterprise-grade news site that can continue their goal of providing high-quality state reporting and excellent user experiences. Read the full case study: https://www.vardot.com/en/clients/states-newsroom ### Enhancing Experiences for IASLC Through Content Industry: Nonprofit About the Project The International Association for the Study of Lung Cancer (IASLC) is the only global network dedicated to the study and eradication of lung cancer and other thoracic malignancies. Since its founding in 1974, the association’s membership has grown to more than 8,000 lung and thoracic cancer specialists from all disciplines and more than 100 countries. The IASLC website is a valuable resource but required a revamp in a bid to raise the standards of accessibility, user experience, and content management. They partnered with Vardot to rebuild their website into a Drupal 8 digital experience and platform powered by Varbase. Key Results 99% reduced on-site SEO errors 100% safe migration of 1,500+ notes 1 CMS for future microsites Advanced Content Management Mobile-first UX design Read the full case study: https://www.vardot.com/en/clients/international-association-study-lung-cancer ### UNHCR's Robust Donations Platform Industry: Nonprofit Notable Features Multi-market Support Market expansion: configuration-driven process for setting up a new market in application.  Add a new market with minimal central administrative effort.  Market offices should be able to set-up their own form options, languages, pricing points etc.  The majority of options of what is or isn't used should be easy to configure without needing a developer. Multilingual and multiregional Multiple languages per market IP-detection with redirects configuration Multi-currency support for each country/market Easy translation workflow Donations and Campaign Pages Ability for the backend user to select whether to display various combinations of one-time or recurring Full flexibility and power of campaign configuration including capture forms, donation amounts, currencies, donation types Full flexibility and power of campaign appearance using intuitive easy to use drag-n-drop editor Predefined layouts for campaign Ability to override default campaign settings inherited from a market such as form fields, wording, pricing, thank you pages/emails, and metadata Redirect Engine Ability to create and manage a list of URL redirects for each campaign/form Ability to manage a default, evergreen redirect list for all markets that can easily be added to any new page Allow markets to directly add their own URLs to default redirect list Allow markets to directly add their own URLs to specific page redirect list Payment Gateways and Payment Processors Integration with multiple Payment Gateways and Payment Processors and at a country or market level Integrations Google Tag Manager, Google Analytics, and Google Analytics Enhanced Ecommerce integration Salesforce integration and potentially other CRMs SEO SEO-optimised URL structure, clear and concise if visible to the customer Support for canonical tags if appropriate Structured data (schema.org) support XML Sitemap for campaign support with hreflang geotargeting suggestions ### UNHCR Digital Transformation with Drupal Industry: Nonprofit Notable Features: Unified and Scalable Digital Ecosystem Migrated and consolidated 20+ websites into a single Drupal framework, improving security, performance, and content management while ensuring a cohesive digital presence. Multilingual and Regional Optimization Enhanced accessibility for a global audience with seamless content management in multiple languages, including English, French, Spanish, and Arabic, catering to diverse regional needs. Enhanced Performance and Security Replaced outdated legacy systems with a high-performance and secure Drupal infrastructure, reducing security vulnerabilities and optimizing site reliability. Advanced SEO and Search Optimization Implemented structured metadata, canonical links, and AI-powered search functionality, improving discoverability and ensuring faster, more relevant content retrieval. Intuitive Content Management for Editors Empowered UNHCR teams with a drag-and-drop page builder and automated content synchronization, streamlining workflows and reducing reliance on technical resources. Modern Hosting and Deployment Infrastructure Utilized Kubernetes-based hosting and a CI/CD pipeline for seamless updates, high availability, and cost-efficient scalability to meet evolving digital needs. Future-Proof and Mobile-Optimized Design Built a fully responsive, mobile-friendly platform that ensures a consistent user experience across all devices while maintaining brand identity and usability. Single Sign-On (SSO) Integration Streamlined authentication and security by unifying access across all UNHCR platforms, making it easier for internal teams to manage permissions. Mobile-Optimized Experience Designed a fully responsive and mobile-friendly experience, ensuring seamless usability and accessibility across all devices for users worldwide. ### Bayer Becker: Digital Experience Redesign Bayer Becker is an interdisciplinary consultancy specializing in civil and transportation engineering, landscape architecture, planning, and land surveying. Since 1968, it has served both private and public sectors across the US. With growth in team and services, the firm recognized the need for a digital transformation to better reflect its innovation, strengthen community engagement, and improve its online presence through enhanced UX/UI and SEO. The Challenge The old website limited Bayer Becker’s digital impact. Outdated UX/UI design weakened brand identity and confused visitors. Navigation was complex, making it hard to find key information. Editorial workflows were inefficient, slowing updates and hindering collaboration. Additionally, poor page speed and SEO performance restricted visibility and talent acquisition. Instead of a simple redesign, Bayer Becker required a scalable digital experience that improved storytelling, accessibility, and business growth. The Solution The implementation was based on an atomic design system, ensuring consistency, scalability, and reusable components. Developers translated these into Storybook libraries, maintaining seamless collaboration with designers. The site was built on Drupal to ensure long-term agility and performance. Key features included: Custom, user-centric UX/UI design Responsive architecture across devices SEO optimization with metadata, alt text, and fast load times Streamlined editorial workflows with role-based permissions and scheduling The Results The new digital experience now serves as an extension of Bayer Becker’s heritage and leadership in design innovation. It showcases projects, supports recruitment, and enhances internal processes. By balancing strategy, design, and technology, the platform elevates Bayer Becker’s ability to influence the spaces where communities live, work, and play.           ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_design_company_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_spring_2025.svg) ### Industry Recognitions - Drupal Platinum Certified - Vardot Partners with UNHCR - Vardot Opens a New Office in Cairo - Acquia Engage Awards Finalists 2023 - The Drop Times - The Drop Times - Marketing Communicator - World News Wire - ENO - EPT - FOX - NBC - ME News Journal - 50 States Today - US Daily Ledger - Global Business Watch - World Governments Watch about Vardot - Business Times Journal about Vardot - ME News Digest about Vardot - North America Today - SMBOnline Work - News Channel 8 about Vardot - US Times about Vardot - Business Post Examiner about us - The America Watch - The Business Gazette about Vardot - News Channel Nebraska about Vardot winning Gold - Watch Now about Vardot - US National Times about Vardot - Southern Post about Vardot - 12 News mentioned Vardot - CenLA Now - Mentioned in Smart Business Wire - Wate recognizes Vardot - Wavy about Vardot - MarCom Journal - Software & Information Industry Association Award - Government and non-profits news reporter - CNY - 4 prizes taken by Vardot at EXCELs - Inform NY wrote about Vardot - Mentioned at Ketk - Vardot got 5 nominations for their projects - SIIA Silver award - SIIA Bronze award - SIIA EXCEL Awards Recognize Vardot’s Contributions - Awarded by SIIA - Mentioned in Technology for You - Mentioned in Ein News - Silver prize for Cook Political project - Bronze award for UN project - Excel awards winner - Interview for Forbes - Part of the Forbes Technology Council - Listed on Startuptranking - Official partners with Acquia - Member of HubSpot ecosystem - Approved by Crunchbase - Listed among organizers of DrupalCon Pittsburgh - Were invited to Forbes Counsil - ExcelAwards Finalist for 5 projects done by Vardot - Member of Jordan Open Source Association - Varbase announced by Yahoo Finance - Varbase announced by MarketPlace DO - Top Drupal Distributions to Consider - Varbase announced by Drupal.org - Varbase reviewed by High Score Labs - Vardot Ranked in Top 20 Drupal Contributors - Varbase reviewed by R. Natshah - Talk about Entity Queues - Talk about Building & Managing Multilingual Sites - Drupal Europe 2018 - "Drupal distributions panel" - Official partners with Amman Stock Exchange - Panel discussion on DrupalCon Europe 2021 - Best Social and Community Apps 2022 - Interviewed by International Business Times - Article for DrupalSun - Mentioned on Bloomberg - Mentioned in WSJ - Vardot Unveils New Varbase - DrupalCamp Sponsor - United Nations Official Supplier - Interview for OpenSense Labs - MarketWatch announced Varbase created by Vardot - Recognized by UN - Partnership with Sportanddev - Vardot Named Best Drupal and PHP Developers - Interview for IBTimes - Partnership with ThinkDrop - Partnership with UNHCR - Official Acquia Certification - Ranked 5th Place in Best Drupal Development - 1st Place in Best Drupal Development for 2022 - Acquia Engage Awards 2022 – Leader of the Pack - Expertise.com - Top Web Designers in San Jose - International Splash Awards 2019 – Runner Up News - Acquia Engage Awards 2021 – Leader of the Pack ## Key Clients - UNICEF - UNHCR, the UN Refugee Agency - Boston Consulting Group (BCG) - Informa - University of Oklahoma - University of Tennessee - Georgetown University ## Packages ## Verification Premier Verified means Clutch independently confirmed Vardot is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 59 verified client reviews averaging 4.9 stars. - Verified Client Reviews: 59 - Overall Review Rating: 4.9 Last Updated: 2026-08-02T08:46:48Z ### Business Entity - Business Entity Name: VARDOT, LLC - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: July 19, 2017 - Status: Active - Last Updated: October 7, 2021 - ID: 201720710002 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: October 7, 2021 ## Locations (4) ### Santa Clara, CA (Headquarters) - 3080 Olcott St - Santa Clara, CA 95054 - United States - 21 - 30 employees - Phone: 408 329 9888 ### Cairo, Egypt - 12 Ibn Al Nafeis St., Nasr City - Cairo 4450414 - Egypt - 6 - 9 employees ### Amman, Jordan - 20 Paris Street - Amman 11185 - Jordan - 31 - 40 employees - Phone: +962 6 581 7612 ### Riyadh, Saudi Arabia - 48 Olaya Street - Riyadh 12215 - Saudi Arabia - 21 - 30 employees ## Connections - Janet Heil (Bayer Becker) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Mohammed Razem (Vardot) ## Contact Vardot [Send a message](https://clutch.co/profile/vardot) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/vardot) - [Facebook](https://www.facebook.com/vardotters) - [X](https://twitter.com/vardot) - [Instagram](https://www.instagram.com/vardotters)