Vardot

Please describe your company and your position there.

The Company, Radiant Vision Systems, designs and manufactures high-end electronic systems: imaging photometers, colorimeters, and specialized lenses for light and color measurement. I am in the marketing department and was responsible for coordinating the website project with Vardot

For what projects/services did your company hire Vardot, and what were your goals?

We had a large B2B website, content dense, integrated with Marketo, in two languages (EN and CN) that had been built on Drupal 7. Due to Drupal 7 end of life, we had to migrate to Drupal 8, which would involve a complete rebuild of the site structure, and then migrating over the hundreds of pages of content and content assets that we had.

During it's lifetime, the D7 site had also accrued a number of changes and features that made it very unwieldy and frustrating to use on the back-end. The website is a very important tool in our global marketing and lead generation, a critical channel for providing the rich technical content (e.g., Webinars, White papers) that our engineering customers want to see. Our goals with the project were:

1. we wanted to make some improvements to site design, navigation, and user experience
2. Needed to ensure continuity of all site functions, integration, etc. for lead gen and extensive tracking
3. Wanted an improved back-end experience for our internal users who are on the website almost daily updating and creating content.
4. We wanted a partner who would not just execute the migration effectively, but who would also contribute design recommendations, help us adopt best practices for a modern, mobile-responsive site an optimize the user experience.
5. We had not been happy with our prior vendor's customer service, effort to solve problems, or even just basic QA of work they did as our ongoing maintenance/service vendor.

We really wanted to find a vendor who would be more responsive and quality oriented.

How did you select Vardot and what were the deciding factors?

We did a broad search for Drupal vendors, talked to and solicited proposals from about 6 different firms.

In their proposal and in video presentation and conference calls with Vardot we were impressed with their professionalism and polish, with their expert level of competency with Drupal, their clean design aesthetic, and their responsiveness/customer service focus that was evident from the very first contact.

There were 4 of us who participated in the decision-making process to select a vendor, and we were all unanimous in our choice of Vardot.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Migrating a large B2B website from Drupal 7 Drupal 8, including: Discovery/discussion of both design and functional requirements, goals, preferences Design phase - we were presented with redesigned pages for review and approval, allowing for multiple revisions until we were completely happy with the proposed designs.

Then moving into the development/building phase, followed by automated migration of large amounts of our content (saving a lot of time!) We were able to see and test all site pages on a staging site prior to launch.

The launch itself went so smoothly, we just went to bed one night and came back online in the morning and there it was without a hitch. Subsequently, Vardot has continued to be fast and responsive doing the inevitable minor changes and fixing little glitches that only become evident in live environment.

How many people from the vendor's team worked with you, and what were their positions?

We had one dedicated project manager who coordinated with the designer and the development teams on our behalf. She has been awesome. We also had a regular technical/development contact as we worked on various site elements.

A director and other various team members have also been part of the communication loop, ensuring that any questions we had or requests we ,made were addressed promptly.

On the support side, there are several folks responding to any tickets or questions we submit, always within LESS than 24 hours of when we submit even the most low priority request. Responses are always thorough and accurate, fixes applied are correct and effective. The service is fantastic.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Both our marketing project team and others in the company (including our CEO) are very happy with the result. The launch went smoothly in both US and China simultaneously.

Everyone likes the new design and improved features of the site for user experience. And our internal admins and content managers are very happy with the improvements in back-end site operations. Project came in on time and on budget.

Describe their project management style, including communication tools and timelines.

Project management style is communicative, collaborative, and very hands-on, with thorough (but not excessive) documentation of project steps, dates, deliverables, and both client and customer expectations and responsibilities.

Excellent communication and responsive with tracking tools and systems that kept things moving forward. Such as Basecamp for managing tasks and sharing files, and a collaboration tool during the design processes that made it easy for us to review and add comments directly onto page designs.

We are in Pacific Time zone and much of the project team was in Jordan, but we barely noticed any communication issues due to time zone, due to their rapid responses.

What did you find most impressive or unique about this company?

Their customer service is top notch, we always felt well taken care of, problems were solved quickly, new solutions and options suggested, and proactive management of many elements we didn't even think of such that they never even became issues.

These folks really know their stuff re: Drupal and website design/dev/function/best practices. We have been delighted with the whole process and the ongoing support/maintenance service we're receiving.

Are there any areas for improvement or something they could have done differently?

Not a thing.

Please describe your company and your position there.

I work as a Marketing & Communications Specialist at the Queen Rania Foundation for Education and Development in Jordan. The Queen Rania Foundation was established by Her Majesty Queen Rania Al Abdullah in 2013 with the aim of improving education outcomes in Jordan and the surrounding region.

Since then, we have endeavored to achieve this objective by focusing our efforts on a range of overlapping areas including Early Childhood Care and Development, innovation in learning, and teacher training. Today, the Queen Rania Foundation continues to carry out research, design innovative programs, and support policymakers as they develop education programs.

For what projects/services did your company hire Vardot, and what were your goals?

Vardot is and were responsible for the below:

• Developing, hosting, and maintaining QRF's 'Education Entrepreneurship Award' competition's website: https://www.educationentrepreneurs.org/ 
• Hosting and maintaining QRF's website: qrf.org  
• Developing different sections in QRF's website

How did you select Vardot and what were the deciding factors?

We've approached over 3 companies and set up a procurement committee where all three companies were evaluated based on a scoring form. Vardot were chosen based on the below:

• Quality  
• Cost
• Experience in Drupal and our requirements
• Flexibility when it comes to deadlines

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Hosting & maintenance: Multi-environment setup (3 environments) Multi-layer caching SSL support on all environments Content Delivery Network Drupal 8 Amazon hosting: Linux operating system, Nginx and Apache web servers, PHP 7.1 25 GB disk space 50 GB data transfer per month 1 x 25 GB MySQL database Security updates to CMS core and plugins Website updates Checks to security, analytics, SEO, backups, recovery as well as general spot checks As for developing sections on the website:

1. Design and develop a new section for the Parental Engagement Guide to follow a combination of these pages in the design
2. Develop a new content type that allows for resources to be uploaded and categorized under Parental Engagement Guide
3. The section will also include Main Recommendations listed on the landing page along with the resources.
4. Resources should have the categories as such Presentations, Guides, Handouts, Case studies, etc
5. Resources should also be grouped and categorized by type on the landing page
6. The landing page for the Parental Guideline will include content about Why this Guide and How to Use this Guide.
7. Each resource will have a detailed page template with information about the resource and download information
8. Develop a new section for Recommendations to be viewed as a widget with a background video
9. Develop a new content type that allows for resources to be uploaded and categorized under Teaching Resources
10. Resources should have the categories: Worksheets, Exercises, Lesson Plans, Teaching strategies
11. Resources should also be grouped and categorized by skill
12. Users should be able to filter and search for resources by skill, keyword search, and type. The type of filter will be user-focused such as “I want to help my student in pronunciation”
13. Landing page for Teaching resources can and might include sections such as Why these Resources, Values, Benefits, etc
14. Each resource will have a detailed page template with information about the resource and download information
15. Design and develop a landing page to display all the EEF toolkits on the website with its detailed information.
16. Development of the landing pages for all resources and an individual page for each resource will be done

How many people from the vendor's team worked with you, and what were their positions?

We typically one point of contact. And then we have various people 3-4 from account manager to developers and designers that work with us on the product

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• All deliverables are being met within the specified deadlines. 
• A vendor comes with innovative and practical solutions to what we envision the website to be  
• We've witnessed a 10% increase of users on our website after launching one of the sections

Describe their project management style, including communication tools and timelines.

We currently use the below:

1. Slack
2. Basecamp
3. Google docs and sheets to track progress
4. Meetings

What did you find most impressive or unique about this company?

The fact that they also train us on the different areas in which their scope lies.

Are there any areas for improvement or something they could have done differently?

Not in the time being

Please describe your company and your position there.

Communications officer in charge of managing websites' developments

For what projects/services did your company hire Vardot, and what were your goals?

Our website was old, cumbersome to add content and difficult to navigate on a mobile. We desperately needed to move to a more agile and easy to navigate site.

How did you select Vardot and what were the deciding factors?

As part of the United Nations, all our procurement is through and open and transparent process. There were over 20 companies bidding. The procurement process involved 5 staff reviewing following a rigorous evaluation process set by the UN.

Vardot was selected as they offered the best price, the best services and put together a strong proposal. They also offered a good customer service policy once the website was to be launched.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had initial virtual calls then Vardot's team came to our offices to meet with our Comms team. They led an all staff meeting to get our staffs' feedback into what the new site could/shouldn't be. They held departmental meetings with each Unit to get their feedback and to learn what content was needed for the new site.

They met with the Senior Leadership Team to learn what their needs and expectations were. They took all this information back and put together a detailed workplan with key deliverables. Using Basecamp progress was tracked. When we missed deadlines, Vardot was good at reminding us and shifting plans so that they could deliver on time. Vardot delivered on time and the site went live in July 2020.

How many people from the vendor's team worked with you, and what were their positions?

To set up the contract and initial meetings, we worked with the CEO and project manager. Our day to day work was with the project manager, a coordinator and a site development team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the new site. Our board of directors is impressed with the way our impact is presented (spend rate, numbers achieved). Traffic continues to increase to our site. They provided 4hrs of virtual Drupal training.

They have provided additional training when we requested training on SEO and google analytics. The Project manager arranged for a person from their marketing team to give us the training. This was over and above our contract and their genuine interest in helping our organization succeed was appreciated.

Describe their project management style, including communication tools and timelines.

They use Basecamp as a communications tool as well as google docs to share online tables and progress.

What did you find most impressive or unique about this company?

They provide excellent customer service. They are always approachable. They don't make you feel silly for not understanding web development or CMS.

Are there any areas for improvement or something they could have done differently?

They are an excellent firm.

Please describe your company and your position there.

I am a content strategy and publishing consultant for the IASLC, which is a small medical nonprofit association with approximately 8,000 members around the world.

For what projects/services did your company hire Vardot, and what were your goals?

The IASLC had an incredibly complex DNN-based website that was super rigid and segmented. Being a small nonprofit in a larger space increases the importance of being able to be timely and relevant with digital content, across devices and geographic divides, for the society.

They needed a site that made more of their products and resources visible and that drew some direct correlations between the good work of their committees to the impact on daily clinical care for patients with lung cancer. They also needed a site that was easy to maintain.

In addition, although the website is a tool in the overall content and marketing strategy for the association, the backend of Drupal is organized and efficient, thereby driving some process creation and improvement for the society.

Being able to store and search media seems like a very small thing, but it has broken down some silos and driven process efficiency.

How did you select Vardot and what were the deciding factors?

Vardot's presentation and RFP was very impressive. The level of technical understanding and achievements were obvious. The main factor that impressed everyone, however, was their customization of the presentation to the society's needs and goals.

Other organizations gave their typical sales pitch, with specifics peppered throughout. Vardot took the time to make customized mock ups, lists of specific improvements they would implement to meet goals, and suggestions for future growth.

If they put that much work into an RFP, how much energy would they put into creating the website and managing the account? They were the clear choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is definitely too long to detail here, but IASLC wanted a company that could: create a beautiful functional website that was intuitive for users and admins, use SEO, offer flexibility, and not break the bank.

Vardot used a discovery process, which I assisted, weekly meetings, wireframes, and dev site review to ensure that client satisfaction was achieved.

How many people from the vendor's team worked with you, and what were their positions?

I worked mainly with Israa Ahmad, although other staff rotated in and out as necessary. I cannot say enough good things about Israa as a project manager.

She was continuously available, took the time to truly understand content and goals, was extremely organized, had meticulous attention to detail, worked within the confines of budget and an extremely tight timeline, and served as a knowledge expert for staff working on other key technology projects that would eventually integrate with the website.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site was delivered in 5.5 months and was a dramatic improvement over the pre-existing site. After the unveiling to specific committees, an outpouring of positive feedback was received.

Describe their project management style, including communication tools and timelines.

Israa was amazing as a project manager. She was meticulous, professional, knowledgeable, and always available. She used email, Zoom, and Basecamp to document EVERYTHING, including items for future phases as they were discussed. Timelines were outlined in the RFP proposal and presentation.

What did you find most impressive or unique about this company?

I love that Vardot offers a wide array of technology services. They are knowledgeable about best practices across products and branding. Israa herself was impressive in terms of the detailed organization and constant communication.

And honestly, their pricing and sincerity sets them apart from competitors in terms of actually delivering on every promise within budget.

Are there any areas for improvement or something they could have done differently?

I honestly cannot think of one.

Introduce your business and what you do there.

I’m the principal of the Modern American School in Jordan.

What challenge were you trying to address with Vardot?

We wanted to redesign our website. We needed a platform that was functional for students and effective for marketing the school. We also wanted the website to be easy to navigate on smartphones, tablets, and computers.

What was the scope of their involvement?

Vardot redesigned our website on Drupal 7. They created various functionalities including a store and an application portal for interested students. Their team also built a portal into the website where people could submit applications for employment. They also created a 3D virtual tour of the school.

They make regular updates as well as host and maintain the platform. Their team will start another redesign of our website on Drupal 9.

What is the team composition?

I've communicated with two people from Vardot.

How did you come to work with Vardot?

We surveyed the market for website developers in Jordan. We wanted a local vendor that understood the market and could visit the school. We looked at a bunch of companies, but Vardot was by far the best.

How much have you invested with them?

The website redesign cost between $20,000–$25,000. We pay them about $3,000 a year for updates and hosting.

What is the status of this engagement?

We started the project around August 2015 and launched the website in December 2015. We just signed with them last week to redo the website again.

What evidence can you share that demonstrates the impact of the engagement? 

We receive between 8,000–10,000 hits to the website per month, which is a lot in Jordan. The platform also always ranks on the first page of Google search results. The website effectively directs traffic to our Facebook, Twitter, and Instagram accounts too. All of the parents who register at our school tell us that the website was helpful and made them choose us. It's amazing.

How did Vardot perform from a project management standpoint?

We initially communicated via email but a couple of years ago, they switched to a ticket system. Their team usually gets back to us within 24 hours. They’re a great team.

What did you find most impressive about them?

Their reliability’s the reason that we signed on with them again. After launching the website, they worked with us to tweak the website. We’re a school, so we constantly change. Their team supports us in those changes. They’re extremely helpful when we want to add certain pages, remove certain content, and change pages' layouts.

Are there any areas they could improve?

To be honest, I can’t think of any improvements. They’re slightly more expensive than their competition, but it’s worth it.

Do you have any advice for potential customers?

They’re a small company with a lot of heart. There are huge firms where you don’t know who’s running what. I meet with Vardot’s CEO all the time. Over the last five years, I’ve worked with the same team, which has been really nice.

Please describe your company and your position there.

Executive publisher responsible for wireframing and planning the relaunch of an online news company.

For what projects/services did your company hire Vardot?

Vardot have key experience in creating publishing platforms in the region, and they also speak and can read Arabic. The ability to follow best-practice globally as well as customizing for the region was key.

What were your goals for this project?

A more human interface, connected into a syndication cms. Mobile ready, with a modular assembly meaning elements can be switched around depending on editorial workflow.

How did you select this vendor?

Based on their work with Al Jazeera website.

Describe the project and the services they provided in detail.

Vardot were important for discussing the website from a digital publishing perspective; this was their core competency. They advised on wireframing and also were able to make suggestions to the editorial and development teams, based on our requirements.

What was the team composition?

Project lead from myself, with an Amman development team taking over once development began. As such Vardot worked with editorial and dev on the specification.

Can you share any information that demonstrates the impact that this project has had on your business?

Our reputation has certainly improved. I have noticed that the number of requests to write for the platform, and receive a portfolio page, has probably increased by 50%. Equally, our long-reads or "Insights" section has received a significant amount of praise from writers and academics. Because the website looks more serious, we are better able to source expert commentary.

How was project management arranged and how effective was it?

Vardot were a good team to work with, because they could process detailed development requests from the Arabic and English editorial teams, working across languages and requirements. Ultimately they would often have to harmonize these requirements culturally - Arabic appears from right to left, but also has visual and style aspects that can be different to an English platform. Vardot were well placed to understand these challenges.

What did you find most impressive about this company?

I liked the combination of global awareness and best-practice in digital publishing specifically, alongside an ability to work with a local team in Amman, in Arabic.

Are there any areas for improvement?

Initial timescales were not realistic, but I understand that sometimes this is part of the vendor process in the Middle East. Vardot also expanded development capacity on this project when deadlines were running tight, which we appreciated.

Introduce your business and what you do there.

I’m a marketing and communications specialist for the American School of Dubai. We’re a pre-K to twelfth-grade nonprofit international school.

What challenge were you trying to address with Vardot?

We needed a new website. We wanted an open source product to align with our new enterprise system. We were on a proprietary school-specific website but wanted to move away from the cookie-cutter model. We wanted a product with more flexibility.

We not only needed an external website but also an internal website. We had all of our users on an internal, private, and secure intranet. After 10 years in use, we had a messy system. The internal site was also on the old version of Google Sites, which were to be retired.

What was the scope of their involvement?

Vardot provided the sites' architectures. Their team directed all of the design phases and worked with our marketing and communications team. Then, they went through the programming. Their team offered training to the people who would use the system. They followed these processes for both the external and the internal websites.

They built both the sites on Drupal. For the internal website, they worked on a single sign-on through Google for all of our faculty, staff, employees, and students.

What is the team composition?

We had a main point of contact for project management and another point of contact who led the development. For the design phases, we worked with both of those people. There was certainly a team of 4–5 people working with us, but there could’ve been more.

How did you come to work with Vardot?

We put an RFP together and researched universities’ and international schools’ websites. We looked at who built those websites and found Vardot. We directly spoke to five different companies after the RFP process. Vardot won the bid in the end.

How much have you invested with them?

The total billing was about $30,000. There’s a maintenance contract on top of that. Their price was reasonable.

What is the status of this engagement?

We began the work in May 2019, and their team completed the first website in January 2020. They’re currently finalizing the second website

What evidence can you share that demonstrates the impact of the engagement? 

The engagement was a resounding success based on the reactions from our community and other schools. Comparted to two years ago, it’s easier for us to new upload content. The content on our old external website was about four years old because it was difficult to edit and upload. The new website is much more flexible, so we’re able to add pages on the fly and add content daily. 

How did Vardot perform from a project management standpoint?

Their team managed the project through Basecamp, which allowed us to refer back to all of the project plans. We communicated through Google Sheets, Google Docs, and Zoom. Their communication was efficient and effective. Vardot also had a good ticket system to address issues.

What did you find most impressive about them?

Their communication was clear and simple. Vardot’s project management was a cut above the competition. They kept us up to date and stuck to the timeline. We held up the project on our end, but their recovered that time by working overtime. That was excellent.

During the design phase, they gave us multiple options. Vardot was patient and worked with our own designers to come up with a good product. Their team was flexible with our design changes too.

They also just did an excellent job. The final product was slick and matched the design, which is unusual. The website didn’t need much debugging because it was so well executed.

Their team also had excellent training documentation. We were able to look at the documents to solve challenges on our own.

Are there any areas they could improve?

Honestly, not really. When we went through the RFP process, we thought that they weren’t as strong in the design field. In the end, they exceeded our expectations with their designs.

Do you have any advice for potential customers?

I recommended them to many people already.

Please describe your company and your position there.

Fitness First Middle East is one of the world’s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East and India. We have over 70,000 members in 66 clubs in 50 locations across the UAE, Bahrain, Qatar, Saudi Arabia, Jordan and Kuwait. We offer world class facilities including; best in class equipment, an array of innovative programs, cardio, strength and freestyle areas, internationally accredited fitness professionals, free group exercise classes and multiple membership privileges. My position: Digital Marketing Manager and Project Manager for this project on behalf of Fitness First Middle East.

For what projects/services did your company hire Vardot?

We hired Vardot to work on the development of our new website. Scope of requirements: Website development for the 6 countries in 2 languages (English/Arabic) for UAE, Kuwait, Bahrain, Qatar, Jordan, KSA website (Male/Female sections).

What were your goals for this project?

This website is to replace our current Fitness First Middle East website with improvements, new functionalities, new design, enhanced speed and resolve long standing issues with the main objective of enhancing the member experience and supporting business growth.

How did you select this vendor?

We sent our website requirements to more than one vendor to come back with a proposal on how they will develop our requirements. Vardot was one of these companies and in comparison to all, their approach and proposed solution plus the cost was the most suitable and met all our requirements.

Selection of the vendor was not based on the location of the vendor but purely on vendor overall solution approach, technical knowledge and skills, ability to understand and meet our requirements and response to our questions during the requirements capture and analysis RFP stage.

Vardot submitted a CMS solution had is no limit on the website templates. A large website can include up to 20 to 25 very unique content templates. The proposed CMS gives you the flexibility to combine as many as you want producing endless variations. The development is in house was one of our key requirements.

Describe the project and the services they provided in detail.

Project: Development of the Fitness First Middle East websites for its 6 countries, bilingual (English and Arabic). Each Fitness First site has a significant amount of static content with forms and many key components that require functional development. Project included functional and non functional requirements with key integrations to our Members Management system, our App pulling data bout personal trainers and the timetable into the website with bookings. Integration to our MYZONE system to display data on the website per club. Join Online redesign and development with key enhancements plus and e-store. All this using thir customized CMS based on Drupal 8 and Varbase.

Services provided:

• Audit plus research and discovery phase
• Creative Design
• Requirements Analysis and project documentation
• Development
• Project Management using Basecamp
• Testing and Quality Assurance
• Content migration from the old website and content upload
• Support and continuous follow up

What was the team composition?

Vardot Team size: 35 in house development

• Account Manager
• Accounts Director
• Project manager
• Development Manager
• Developers
• Designers

Can you share any information that demonstrates the impact that this project has had on your business?

The website launch had a huge impact on our business with revamped design, user friendly navigation, more content, and information layout is easier and sections are easy to find with quick links. The website is faster has enhanced functionalities with the integration of key data with our membership management system with Join online easy 3 step process for quicker and easier conversions, our member App and MYZONE bringing all this data into the website.

Also making it easier for us to manage the timetable on the app being synched to the website plus our instructors now have a presence on the website for more exposure. Ability to create landing pages for lead generation and conversions plus easier maintenance and reporting,

How was project management arranged and how effective was it?

The project management was very well done using Basecamp with all information and communication documented and uploaded on to Basecamp. The project manager was very well organized and provided timely updates and feedback. This contributed heavily to the success of the project.

What did you find most impressive about this company?

Their organizational and project management were great plus response time was fast and ability to manage change requests and our feedback. They were flexible within reason and provided great support. Timely meetings and being proactive and documenting everything. Strong development team.

Are there any areas for improvement?

Design skills as we contributed with our teams design skills to work on the final design and direction.

Please describe your company and your position there.

Médecins Sans Frontières, sometimes rendered in English as Doctors Without Borders, is an international humanitarian medical non-governmental organisation of French origin best known for its projects in conflict zones and in countries affected by endemic diseases

For what projects/services did your company hire Vardot?

Technical support and management of MSF Middle East website and its related projects.

What were your goals for this project?

Maintaining and enhancing the website's functions including the server, security, content updates of related special coverage pages, and SEOs updates.

How did you select this vendor?

Through an audit process, Vardot stands as the most accurate services to MSF's needs.

Describe the project in detail.

Maintaining and enhancing the website's functions including the server, security, content updates of related special coverage pages, and SEOs updates.

What was the team composition?

A core of 5 members with a focal point as a reference for the Middle East website.

Can you share any outcomes from the project that demonstrate progress or success?

High security of the website and the high maintenance provided to the server, speed time and efficient workflow of reflecting major changes of taxonomy and new pages online.

How effective was the workflow between your team and theirs?

Despite providing the services remotely, they communicator channel is very efficient. The team is very responsive and supportive.

What did you find most impressive about this company?

Their fast response and commitment

Are there any areas for improvement?

Not at this stage of our contract.

I worked as a Digital Marketing Consultant at the IEC (I worked by a USAID contract as a skilled worker within a support programs)

The Independent Election Commission (IEC) is the independent Jordanian organization that conducts the democratic elections of Jordan at all levels of government. The IEC was imagined, birthed and developed in a record amount of time.

Created in May 2012 as part of the comprehensive political reforms that His Majesty King Abdullah II Bin Al-Hussein initiated, the IEC administered its first election in early 2013 for the 17th Jordanian Council of Representatives. The IEC aims to maintain the highest levels of transparency, integrity and impartiality in the management of various electoral processes, thus ensuring the confidence of Jordanians and the international community at large.

For what projects/services did your company hire Vardot?

Website re-design and develpment for the IEC.

What were your goals for this project?

To have a moder website, search based with a comprehensive electoral mapping system for the users and researchers to get the info they need with the least number of clicks.

How did you select this vendor?

Best value for money.

Describe the project and the services they provided in detail.

Solar search system.

Mapping system.

Full website, with a modern design and dynamic functionalities.

Can you share any information that demonstrates the impact that this project has had on your business?

We now have the first electoral mapping system (online) in the history of Jordan. First search based website in the history of the Jordanian state institute's websites.

How was project management arranged and how effective was it?

Vardot were very flexible, they've over delivered, although they have faced many challenges when the technical team at IEC suffered in providing the agreed geojason files for Vardot.

What did you find most impressive about this company?

They focused on providing results and value, instead of wanting money for themselves! I've never worked with a dedicated team like that.

Are there any areas for improvement?

No