Vagabond Agency

BACKGROUND

Please describe your company and position.

I am the Internal communications in Dodo Brands of Dodo Pizza

Describe what your company does in a single sentence.

We build scalable franchise QSR brands: Dodo Pizza and Drinkit Powered by speed, technology, and radical transparency, our brands now serve guests in 25+ countries — and growing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vagabond Agency to accomplish?

Replace a manual voting process based on Google Forms and presentations with a secure internal platform. The goal was to simplify voting, automate administration, improve employee experience, and create a solution that could be reused for future Dodo Prime awards.

SOLUTION

How did you find Vagabond Agency?

Referral

Why did you select Vagabond Agency over others?

• Great culture fit
• Good value for cost

How many teammates from Vagabond Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vagabond managed the project professionally despite a very tight timeline and evolving requirements. They stayed flexible as content and project information arrived close to launch, communicated clearly throughout the process, and quickly adapted to changing needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Around 85% of employees participated in the voting through the platform, demonstrating high adoption and a smooth user experience. The project also received highly positive feedback from the client, brand leadership, and event attendees for its design, opening film, and overall execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was proactive during development, testing, and rollout. They responded rapidly to feedback, resolved issues as they appeared, and remained involved until the platform was successfully launched. Even during the first days of voting, they monitored the product, fixed edge cases, and ensured everything worked smoothly for both employees and administrators. We appreciated that they approached the project as a long-term product rather than a one-time website.

What was your primary form of communication with Vagabond Agency?

In-Person Meeting

What did you find most impressive or unique about this company?

Their responsiveness, technical expertise, and commitment made the entire implementation reliable and stress-free.

Are there any areas for improvement or something Vagabond Agency could have done differently?

No issues

BACKGROUND

Introduce your business and what you do there.

I'm the lead of communication and brand design at Dodo Pizza.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Vagabond Agency?

We needed help with motion design.

SOLUTION

What was the scope of their involvement?

Vagabond Agency has created motion design videos for us.

What was the team composition?

We've worked with 2–5 teammates from Vagabond Agency.

How did you come to work with Vagabond Agency?

We chose Vagabond Agency because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Vagabond Agency has delivered stable timelines and quality work.

How did Vagabond Agency perform from a project management standpoint?

Vagabond Agency has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by their flexibility and understanding of the business context, in terms of price and quality

Are there any areas they could improve?

I can't think of anything for Vagabond Agency to improve.

BACKGROUND

Please describe your company and position.

I am the Head of international development of Askona Gulf

Describe what your company does in a single sentence.

Furniture retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vagabond Agency to accomplish?

• To become a strategic design partner rather than vendor. We aimed to own all design operations, streamline creative workflows, execute a brand repositioning strategy, and establish a flexible engagement model allowing the client to scale design needs on demand

SOLUTION

How did you find Vagabond Agency?

Other

Why did you select Vagabond Agency over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from Vagabond Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vagabond creative made an improved and effective market brand book and designed communications tailored for local customers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Streamlined design workflow, reducing turnaround time on client requests. Maintained consistent brand identity across all touchpoints. Successfully executed rebranding strategy with measurable market positioning shift. 100% design task ownership eliminated internal bottlenecks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every task has been delivered on time with a deep dive into the brand specifics. Every request has been replied briefly even above our expectations.

What was your primary form of communication with Vagabond Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive is how Vagabond Agency has dived into the brand specifics and its attributes. As a result we always get a very effective design and customer communications that allow to reach our business goals and provide the best customer experience. 

Are there any areas for improvement or something Vagabond Agency could have done differently?

In general, their service is higher than our expectations. Therefore, even don't know what can be improved. We often our speed of providing some comments and feedback rather slowly than Vagabond Creative and this is just outstanding business approach from them.