URich

BACKGROUND

Please describe your company and position.

I am the Co-Founder of More Luxury

Describe what your company does in a single sentence.

More Luxury Club is the world's 1st marketplace for the buying and selling of luxury goods, allowing customers to trade up to higher quality goods in a more affordable and sustainable way.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire URich to accomplish?

• We hired URich to do all enhancements and modifications required on our Shopify e-commerce site.

SOLUTION

How did you find URich?

Referral

Why did you select URich over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from URich were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

URich update our site to include both aesthetic and technical elements. We are introducing key updates to improve the website’s functionality and user experience. These enhancements include simplifying the My Account section with clearer labels and removing unnecessary tags, streamlining the checkout process to allow direct access for non-logged-in users while ensuring mandatory account creation, and enhancing mobile navigation by adding a search icon next to the cart. Additionally, we are removing outdated “Preorder” text without impacting product functionality and updating product page messaging to reflect concierge team support. These changes are designed to create a seamless, intuitive experience for users across all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several issues which could have negatively affected customers were quickly resolved. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. All items were delivered on time, and any feedback or requests for adjustments were addressed promptly and efficiently. They were highly responsive to our needs, ensuring a smooth and hassle-free experience throughout the project.

What was your primary form of communication with URich?

Virtual Meeting

What did you find most impressive or unique about this company?

While we have only done minor work with them, we find them highly responsive and technically capable of doing all requests. They've also delivered on scope, time, and budget. We look forward to continuing the partnership.

Are there any areas for improvement or something URich could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I'm an executive at MAPICO

Describe what your company does in a single sentence.

Mapico is a Ukrainian brand that offers contemporary furniture and home decor made using traditional handcrafting methods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire URich to accomplish?

• To create a website design that would be user-friendly according to the latest user experience research.
• to create a website on the Shopify platform from scratch

SOLUTION

How did you find URich?

We attended the event together.

Why did you select URich over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from URich were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

URich team conducted brand, audience and competitor analysis to assist in the design and development process. URich created a unique theme with a simple interface that represents the brand. They created a website optimized for mobile devices with a design that adjusts to different screen sizes. Improved the page loading speed by optimising images, code and implementing caching.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Shopify store now embodies the brand's essence, resulting in a 20% increase in customer recognition and a 15% boost in customer loyalty. The intuitive navigation and responsive design have lowered the bounce rates by 25% and increased the average time spent on the site by 30%. 

Optimizing for mobile devices has led to a 40% surge in mobile traffic and a substantial 25% increase in conversions from mobile users. The optimized user experience and strategic call-to-actions resulted in a 35% increase in overall sales, with a 20% rise in the average order value. These are incredible figures that we are very proud of.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of the team was highly efficient and effective. They consistently delivered items on time, adhering closely to the predetermined project timeline. This punctuality allowed us to meet our project milestones and deadlines without any major delays or disruptions. Regarding responsiveness to our needs, the team was proactive and attentive. 

They regularly communicated with us to ensure that our requirements were met and that any changes or issues that arose during the project were addressed promptly and effectively. This proactive approach to addressing our needs contributed to the project's overall success and made collaboration with the team a positive experience.

What was your primary form of communication with URich?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our very special project demanded crystal-clear communication between the design and functional aspects. Thanks to a structured approach and well-defined work protocols, we quickly found common ground and shared the same vision for the project. The team members were knowledgeable and worked in complete harmony. 

I always felt supported and heard, which eliminated any challenging and unresolved issues. Having URich on my project was a true blessing, and I am grateful for every team member's contribution.

Are there any areas for improvement or something URich could have done differently?

I am absolutely satisfied working with URich. Quick communication, and a clearly structured initial work process, for a good start. Further communication and continuation of work on the project are very transparent and with maximum support. Their performance met or exceeded our expectations, and we were highly satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Chief Sales Officer of ExtelaSoft

Describe what your company does in a single sentence.

We are outsource company that is focused on creating Web and Mobile applications for clients all over the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire URich to accomplish?

• Our loyal client has requested to transfer the existing site to the Shopify platform. He has an athletic wear brand specializing in high-quality apparel.

SOLUTION

How did you find URich?

Online Search, Referral

Why did you select URich over others?

Great culture fit, Good value for cost, Referred to me

What was the size of URich’s team?

6-10 Employees

What was your primary form of communication with URich?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The Client needed to transfer the existing online store from WooCommerce WordPress platform to Shopify without interrupting the sales process. The process of transferring a store from WooCommerce to Shopify involved several steps. First, the team determined the scope of the transfer, the number of products, and the complexity of the store.

They then set up a new Shopify store and migrated the data from WooCommerce, including products, customers, orders, and other relevant data. At the planned time the transfer was complete. The Team have used various technical resources such as data migration tools, CSV files, and APIs to export data from WooCommerce and import it into Shopify.

The team have also customized the Shopify store's design, layout, and functionality to ensure it aligns with the brand image and meets the business requirements. Once the migration process was complete, the sales team worked closely with the marketing team to ensure the new Shopify store was optimized for search engines, user experience, and conversion rates.

This involved conducting A/B testing, setting up marketing campaigns, and monitoring website analytics to track performance and identify areas for improvement. Overall, the Team Urich showed a deep understanding of both platforms and the technical resources needed to make the migration successful.

Their work was arranged closely with the technical team, marketing team, and Client’s managers to ensure a smooth and seamless transition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client found the site to be very effective for what they wanted it to do. They customized the site to our specifications, and we saw increased conversion rates throughout the various site iterations.

The site conveyed the look and feel of our brand and was distinct from other Shopify sites in the market as a result of their work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The progress went as planned, and we are satisfied with the results. We are pleased with the URich responsiveness and their quick turnaround for changes. Having a dedicated developer who considered our input and needs was appreciated.

What did you find most impressive or unique about this company?

Their expertise in e-commerce makes them stand out from other agencies. This was the reason that drew us to work with them in the first place and made them a good fit for us. They also focused specifically on the development side of the project, which we appreciated.

Are there any areas for improvement or something URich could have done differently?

I'm pretty satisfied with their work. So far, all things are good. Our client was absolutely happy with the results of our partnership, and this is the most important thing for us

BACKGROUND

Please describe your company and your position there.

I am a head of the marketing agency Fish Digital. Expert in complex digital marketing, promotion and positioning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich, and what were your goals?

Create an IOS and Android application for clients of Fish Digital Agency. This app directly manages food and product supply from farmers, households, chains, and retailers to the end consumer through a built-in courier service. Integrate delivery and taxi services. Add the ability to broadcast video as the order is being prepared.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this company for its reputation in the market, expertise in application development, and great attention to detail.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed the app for our client and directly its design, logo, and identity. Integrated delivery services and payment systems. As a result, a convenient and high-quality product was created, and our client was delighted.

How many people from the vendor's team worked with you, and what were their positions?

A business analyst, a project manager, a designer, and an application developer worked on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We want to note the high-quality research and solution to the common pain points of using such applications while preserving the usual and convenient patterns of user experience in applications such as food and taxi ordering.

Describe their project management style, including communication tools and timeliness.

It was a pleasure to be involved in the development of the design. All wishes for the product were realized as much as possible.

What did you find most impressive or unique about this company?

Before developing the application, the URich team conducted in-depth market research and analyzed the experience of using similar applications in detail. This helped to avoid many unnecessary steps that made the product difficult for the user and some of our misinterpretations in developing the application, which saved us time and money.

Thanks to the detailed collection of information about our expectations from the project and its professional analysis by the URich team, we avoided many edits at the project planning stage.

Are there any areas for improvement or something they could have done differently?

I was happy with the entire experience.

BACKGROUND

Please describe your company and position.

I am the Admin of Oroy

Describe what your company does in a single sentence.

Women clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire URich to accomplish?

• Website - Shopify

SOLUTION

How did you find URich?

Clutch Site

Why did you select URich over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from URich were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of e-shop on Shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The complete e-shope on Shopify

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organized and clear, which helped keep the process smooth and on track. Deliverables were provided on time, and they were responsive to our feedback and needs throughout the project. The team was flexible when adjustments were needed and maintained good communication at every stage. Overall, a reliable and professional partner.

What was your primary form of communication with URich?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about working with the Urich team was their reliability and clear communication. They consistently met deadlines and were quick to respond to any questions or changes. We appreciated their structured approach to project management, which made the entire process feel smooth and stress-free. While the project itself was straightforward, their professionalism and consistency made a strong impression.

Are there any areas for improvement or something URich could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm a Marketing Manager at Smart Solutions. Smart Solutions is a full-range ecosystem of outsourcing services for IT business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich, and what were your goals?

To create a candidate management system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We began to work as partners on various requests. When we needed a candidate management system, we knew the URich team had solid experience, so we offered URich to work on this project without hesitation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have developed a cloud-based comprehensive ATS - Applicant Tracking System, which allows you to quickly post vacancies, add candidates to the directory, and involve other HR managers and specialists in assessing potential employees. All data about each applicant is now always at hand and can also be shared with other participants in the recruitment process.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 5 other people from URich Team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their execution is excellent. URich understands your ideas and brings them to life. The result was an excellent product. ATS system allows you to form a single database of candidates, quickly move them through the stages of selection, evaluate and give feedback.

Describe their project management style, including communication tools and timeliness.

They always seem to be working. They’ll reply to emails over the weekend and are very thorough overall. They were receptive to any question, concern, or problem I had and dealt with the issues I raised. We've never encountered any communication issues.

What did you find most impressive or unique about this company?

All costs and results were within schedule and budget. We have never come across a more efficient and talented company. Although we occasionally repeated some obvious questions, they were always patient in guiding us through the process. URich is a trusted and reliable partner we can always count on in case of any need. It was a pleasure to work together.

Are there any areas for improvement or something they could have done differently?

There is nothing to improve. The results are always very satisfying!

BACKGROUND

Please describe your company and your position there.

I'm a Head of the recruitment and co-founder of Onhires. It's a global recruitment agency specializing in finding IT specialists for companies of any size.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich, and what were your goals?

To create a custom candidate management system.

SOLUTION

How did you select this vendor and what were the deciding factors?

Urich have the experience that we need. They understood our tasks and were competent in developing the solution we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have developed a candidate management system, CV collection, interview planning, contact history, etc. The system is integrated with various services, collecting information about candidates and storing it in the system.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 other people from Urich Team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Urich team are professionals in their specialization. Fast and reliable implementation of the expected work and excellent communication within a short amount of time.

Describe their project management style, including communication tools and timeliness.

Urich provided enough information and there were no delays in communication with the team.

What did you find most impressive or unique about this company?

The quality of their talent.

Are there any areas for improvement or something they could have done differently?

There is nothing to improve, everything is okay.

BACKGROUND

Please describe your company and your position there.

we are one of the leading refurbished e-commerce companies from Germany.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich?

to build a customized Shopify Theme from scratch that fits our needs and CI

SOLUTION

How did you select this vendor and what were the deciding factors?

We know Urich Agency from our partners in the Ukraine and they fullfilled our trust

Describe the project in detail and walk through the stages of the project.

Completely setup of an own Shopify theme from scratch with all touchpoints from project planning to roll-out

How many resources from the vendor's team worked with you, and what were their positions?

in total we worked with 4 from Urich. CEO, Project Lead, Designer, Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We felt like a strong family working on our goals to get our goals

How effective was the workflow between your team and theirs?

It was perfect!

What did you find most impressive or unique about this company?

Their patience and willingness to solve problems even in stressful times were impressive.

Are there any areas for improvement or something they could have done differently?

no, there is nothing more that we wished from Urich.

BACKGROUND

Please describe your company and your position there.

Nearsens - Co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich, and what were your goals?

We have developed a complete Security, alarm and smart home system. We wanted to have a full custom web site to present our products, services. A quit complex design.

SOLUTION

How did you select Urich and what were the deciding factors?

Urich has been recommended to us through one of partners and we decided to select them among 6 others based on their experience and committed deliveries timeline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We went through kickoff, selection, contract and project schedule.Daily tracking until final stage.

How many people from the Urich team worked with you, and what were their positions?

AN EXCELLENT PROJECT MANAGER handled everything and worked closely with us and the internal team. From time to time when necessary we have direct contact with developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Urich has been very flexible when it comes to our changes. An outstanding result and today, we have a perfect site fulfilling exactly our requirement

Describe their project management style, including communication tools and timeliness.

SUPER, the PJM has been proactive and reactive. Instant communication at any time.

What did you find most impressive or unique about this company?

The professionalism, competence, and attitude of the team stood out in the partnership.

Are there any areas for improvement or something they could have done differently?

The only area would be to improve QA as at the start some bugs have gone through QA checks and we found.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Urich?

For visual identity

What were your goals for this project?

Great ux/ui, strong design.

SOLUTION

How did you select Urich?

They were recommended by business partners, as the best in their industry.

Describe the project in detail.

Web design and development.

What was the team composition?

We worked with their sales manager initially, but after signing a contract, be transferred to a three-person team. It was easy and effective.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients react positively to our designs and our promo materials. We are very happy with this.

How effective was the workflow between your team and theirs?

Everything was good and effective.

What did you find most impressive about this company?

Professionalism and work of designers.

Are there any areas for improvement?

Everything was good.