Leading APAC AI - Big Data & Salesforce Consultant
UPP Global Technology JSC is a leading APAC technology consulting company specializing in Big Data Analytics, Productized AI and Salesforce Consulting across various industries. Our certified experts deliver comprehensive end-to-end solutions throughout your digital transformation journey. As your trusted partner, we ensure our solutions not only help your business optimize potential but also deliver long-term value and sustainable growth.
Our expertise
AI Solutions: We deploy cutting-edge Agentic AI, Generative AI, and LLM-powered systems that automate complex business operations, enhance decision-making capabilities, and deliver autonomous AI-driven support systems tailored to your enterprise needs.
Big Data Analytics & Advanced Analytics: As certified Databricks Partners, we design and implement unified data lakehouse architecture, AI-powered data engineering, cloud-based solutions and real-time streaming systems that convert raw data into actionable insights, empowering businesses make smarter decision-making.
Salesforce & CRM Innovation: As a Salesforce Ridge Partner with 100+ certifications, we optimize sales, service, and marketing operations through enterprise multi-cloud architecture, customized CRM workflows, and omnichannel customer engagement to enhance customer experiences and automate operations. Specially, UPP seamlessly integrates Salesforce with Big Data Analytics, AI-powered predictive analytics to deliver highly tailored, results-driven solutions and maximize ROI.
Why UPP
Official Databricks Partners and Certified Salesforce Ridge Partner with 100+ certifications
Globally Recognized: #1 IT Services Company in Vietnam, #3 Big Data Company globally, #3 Salesforce Consulting in SE Asia
Delivering end-to-end solutionsfrom consulting, planning, implementation, optimization, and on-going support.
Ready to transform your enterprise potential? Contact UPP today at:
Clients consistently highlight UPP Global Technology JSC's competitive pricing and excellent value for cost. They appreciate the budget fit and effective project management, with teams of 2-10 employees delivering timely results across various data and Salesforce projects.
UPP Global Technology JSC's ability to adapt their solutions to meet evolving client needs and challenges is frequently praised, demonstrating their flexibility and client-centered approach.
Strong Project Management Skills
The company is recognized for its excellent project management, delivering items on time, and maintaining clear communication. Their agile approach and responsiveness ensure that critical milestones are met, enhancing client satisfaction.
High Client Satisfaction and No Major Complaints
Across multiple reviews, clients express high satisfaction with UPP Global Technology JSC's services, with no significant areas for improvement or complaints noted, underscoring their reliability and professionalism.
Positive Client Feedback on Cultural Fit
Clients consistently mention UPP Global Technology JSC's great cultural fit and alignment with their company values, contributing to successful collaborations and satisfied partnerships.
Proficient in Salesforce Solutions
UPP Global Technology JSC has been praised for its ability to customize and implement effective Salesforce solutions that meet clients' specific needs, significantly reducing operational expenses and enhancing business processes.
"They always tried to deliver products on time and head towards maximum efficiency."
Feb 27, 2023
Marketing Executive, Newwave Solutions
Anonymous
Verified
Other industries
Hanoi, Vietnam
201-500 Employees
Online Review
Verified
UPP Global Technology JSC provided data analytics services for an IT outsourcing company. They helped build a data management system to encrypt sensitive data and decentralize the right people.
UPP Global Technology JSC's proficient use of technology and design exceeded the end users' expectations. They used various platforms that maximize productivity and communicated via Telegram and Google Meet to track progress. Their professionalism stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am Jolie of Newwave Solutions - global Software Development, IT Outsourcing & Consulting firm in Viet Nam. We are a top-notch IT outsourcing company with over 11+ years of experience and 300+ dedicated employees. Since 2011, we've provided IT services from Mobile App Development, Software Development, QA & Testing, Software Maintenance, Game Development, UI/UX Design, to Emerging Technologies like Blockchain Development.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UPP Global Technology JSC?
Our firm has finished the Advanced Data Analytics project with UPP Insight team
SOLUTION
How did you select this vendor and what were the deciding factors?
UPP Global Technology is recommended as the TOP Data and Analytics company in Vietnam when I am doing research to choose one partner. Then we make first connection and I was surprised by the UPP's company profile and showcase. Especially, when I have the chance to see and work with the Chief Data Analytics of UPP, I decide to contract as soon as possible as I was overwhelmed by his technical expertise and professional working style.
Describe the project in detail and walk through the stages of the project.
During the construction and operation we encountered the following problems. We do not have in-depth knowledge of the technology used. Accompanied by big data problems, the processing performance (Ingest Data, ETL Data) has not been optimized in terms of processing time.
Chaining the system again costs in terms of time, increasing a lot of data that is not updated in time. However, thanks to optimized data query, and structure, there is a system to monitor and fix unexpected problems during data operation.
How many resources from the vendor's team worked with you, and what were their positions?
The project functions well with the contribution of 15 people with the supervision of one of their senior data scientists.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They delivered great outcomes that go beyond our and end users' expectation. Specifically, this Data Management system helps encrypt sensitive data and clearly decentralize the right people, the right authorities, responsibilities, and indirect access. The team proficiently use technology, design as well as clearly organize related component structures to avoid repetition.
Moreover, UPP Insight team members' working attitude was professional. We have a very satisfying working experience with them.
How effective was the workflow between your team and theirs?
Every task is managed in both online and offline platforms to maximize efficiency and productivity. Hence, all people involved can access and understand as well as solve occuring issue immediately by in-person discussion. Besides, as following Scrum, we host daily via Telegram, video call via Google Meet to keep track of the progress.
What did you find most impressive or unique about this company?
Their performance is accomplished and followed by their core value, which means they have adaptation, communication, accountability, innovation and diversity. They always tried to deliver products on time and head towards maximum efficiency no matter what issues appear. The outcome is also contributed by good communication between us so that no misunderstanding happens.
Are there any areas for improvement or something they could have done differently?
There is no space for further complaints
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Data Analytics Services for Printing & Designing Company
BI & Big Data Consulting & SI
Confidential
Oct. 2023 - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They efficiently supported us, displaying a highly professional work ethic."
May 8, 2024
Marketing Director, HAVA Printing
Tung Viet Ngo
Media
Hanoi, Vietnam
11-50 Employees
Online Review
UPP Global Technology JSC provided data analytics services for a printing and designing company. The team created a data-gathering system and provided workflow analysis reports of multiple departments.
UPP Global Technology JSC helped improve the client's data quality, decision-making process, and operational efficiency. They also significantly reduced the client's operational expenses. They managed the project efficiently and ensured a seamless transition, which highly impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of HAVA Printing
Describe what your company does in a single sentence.
I am Marketing Director of a company specialised in Printing and Designing in Vietnam.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire UPP Global Technology JSC to accomplish?
We hired UPP Global Technology JSC to conduct our Data Analytics with LLM project.
SOLUTION
How did you find UPP Global Technology JSC?
Online Search
Referral
Why did you select UPP Global Technology JSC over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from UPP Global Technology JSC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
As a Printing company, we have a large amount of data that must be collected and governed to optimise our Sales and Marketing process. In this project, UPP carried out the following tasks:
Do research to understand the company's current flow of reports. This helps UPP suggest the most suitable solutions and project types for the best results.
Design and deploy a data-gathering system, ensuring the data quality, format, and optimisation.
Get information regarding the workflow of departments and consent on the analysis method and measurement.
Join of specialized analytics and general analytics (using chatgpt api)
Provide reports on mutiple deparment's data the progress.
Maintain and provide necessary support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We find their Data Governance service is very useful, helping us in improving data quality, enhancing decision-making, and increasing operational efficiency regarding their Data Service. The Data team's capability to analyse our usecases, and look at our future growth to select suitable technologies is impressive and invaluable.
They collaborate closely with us, comprehensively grasping our business processes, objectives, and obstacles, and subsequently crafting and executing the data-driven to suit our requirements. Thanks to UPP Global Technology JSC, our operational expenses have been significantly diminished, which is quite impressive.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
What's particularly remarkable is the team's attentiveness to our needs and their incorporation into their work. This personalized approach guarantees a solution that perfectly aligns with our unique demands. Additionally, the project management team went above and beyond by offering comprehensive training on the new features and functionalities, ensuring a seamless and effortless transition.
What was your primary form of communication with UPP Global Technology JSC?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They efficiently supported us, displaying a highly professional work ethic.
Are there any areas for improvement or something UPP Global Technology JSC could have done differently?
During our partnership, there were no issues to raise.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
CRM Development for Software & Technology Company
CRM Consulting and SI
Confidential
Jan. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They are a talented and dedicated team.''
May 23, 2023
CEO, SABITECH
SABITECH
Other industries
Hanoi, Vietnam
11-50 Employees
Online Review
A software and technology company hired UPP Global Technology JSC for CRM development. Their work included cloud infrastructure development, UI customization, automation, and data integration, among other tasks.
UPP Global Technology JSC's work helped the client optimize their processes to provide high-quality services. UPP Global Technology JSC's team was professional, competent, and communicative. The client also praised the talent and dedication of their resources.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of SABITECH
Describe what your company does in a single sentence.
SABI TECHNOLOGY JOINT STOCK COMPANY, a Global Software Outsourcing and Technology Company based in VietNam.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire UPP Global Technology JSC to accomplish?
UPP's Salesforce Consultants helped us develop and customize a CRM system using the Salesforce platform.
SOLUTION
How did you find UPP Global Technology JSC?
Online Search
Referral
Clutch Site
Other
Why did you select UPP Global Technology JSC over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from UPP Global Technology JSC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We wanted a user-friendly and efficient CRM system to help us streamline our CRM process using Salesforce Service Cloud. In this project, UPP carried out the following tasks:
Specifying requirements and implementation goals by analyzing current business processes to recommend appropriate improvements and customizations.
Designing and developing Service Cloud infrastructure.
Performing interface customizations, creating automation rules, integrating with external systems, and configuring automated workflows.
Integrating existing data onto the Service Cloud system.
Deploying the system across the company and testing its performance and functionality.
Maintaining and supporting the client in dealing with technical issues, providing updates, and continuously improving the system.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
UPP Global Technology JSC's crew was professional, competent, and incredibly easy to work with. They took the time to understand my company's objectives and goals, then worked relentlessly to develop a tailored solution to help me reach them. The system helped us optimize our processes and provide high-quality services to customers.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout the process, they were always ready to answer my questions, provide updates, and handle any concerns we had. Their communication skills were excellent, and they made certain that we were constantly kept in the loop.
What was your primary form of communication with UPP Global Technology JSC?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are a talented and dedicated team that deliver top-quality work.
Are there any areas for improvement or something UPP Global Technology JSC could have done differently?
There was nothing to complain during our companionship.
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