UM | Shopify Marketing Agency 🛍️

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Nebular USA LLC, a beauty company that sells premium fragrances directly to consumers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UM | Shopify Marketing Agency 🛍️?

We needed help launching our brand and increasing awareness and sales.

SOLUTION

What was the scope of their involvement?

UM | Shopify Marketing Agency 🛍️ provided media buying and ad creative services for us. The team worked on Pinterest, Meta, and Google ads.

What is the team composition?

We worked with one teammate from UM | Shopify Marketing Agency 🛍️.

How did you come to work with UM | Shopify Marketing Agency 🛍️?

We found UM | Shopify Marketing Agency 🛍️ on Upwork. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We worked together from October 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UM | Shopify Marketing Agency 🛍️ helped us reach a certain amount of impressions and ROAS.

How did UM | Shopify Marketing Agency 🛍️ perform from a project management standpoint?

UM | Shopify Marketing Agency 🛍️ delivered on time and was reliable. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I was impressed by UM | Shopify Marketing Agency 🛍️'s speed of work. The team was also very responsive, even on weekends.

Are there any areas they could improve?

There's nothing I can come up for UM | Shopify Marketing Agency 🛍️ to improve.

BACKGROUND

Introduce your business and what you do there.

I'm the business owner of a retail company that sells premium cookware.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UM | Shopify Marketing Agency 🛍️?

We needed help building and growing our social media paid marketing.

SOLUTION

What was the scope of their involvement?

UM | Shopify Marketing Agency 🛍️ has launched and scaled our Meta and Google paid ads. The team has been responsible for creating static image ads, setting up campaigns, optimizing ads, and providing weekly reports.

What is the team composition?

We've worked with one teammate from UM | Shopify Marketing Agency 🛍️.

How did you come to work with UM | Shopify Marketing Agency 🛍️?

We found UM | Shopify Marketing Agency 🛍️ on Upwork. I had a good conversation with Victor and felt he would do a good job, and he has proven himself.

What is the status of this engagement?

We started working together in November 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UM | Shopify Marketing Agency 🛍️ has been very successful in launching and scaling our ads. The team has achieved our target ROAS of 3+ and consistent growth.

How did UM | Shopify Marketing Agency 🛍️ perform from a project management standpoint?

UM | Shopify Marketing Agency 🛍️ delivers on time. We communicate via virtual meetings and Slack. The team is always available and responsive on Slack.

What did you find most impressive about them?

UM | Shopify Marketing Agency 🛍️ is professional, delivers on promises, and is willing to go the extra mile.

Are there any areas they could improve?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Toplessbedding.com, an online bedding store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UM | Shopify Marketing Agency 🛍️?

We needed help growing our sales.

SOLUTION

What was the scope of their involvement?

UM | Shopify Marketing Agency places weekly video ads highlighting our products on sale. They also monitor and maintain our website, ensuring it functions at maximum capacity. Additionally, they provide strategic growth ideas.

What is the team composition?

We work with one teammate from UM | Shopify Marketing Agency.

How did you come to work with UM | Shopify Marketing Agency 🛍️?

We found them through a referral. We chose them over other options because they had high ratings.

What is the status of this engagement?

We started working together in October 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UM | Shopify Marketing Agency has delivered a high ROAS, click-through rate, and conversion rate. Our revenue growth has been substantial.

How did UM | Shopify Marketing Agency 🛍️ perform from a project management standpoint?

UM | Shopify Marketing Agency delivers on time. We communicate via virtual meetings.

What did you find most impressive about them?

UM | Shopify Marketing Agency has an in-depth knowledge of online marketing. They provide fast and meaningful progress reports. Overall, they’re delightful to work with.

Are there any areas they could improve?

There’s nothing they need to improve. Can’t imagine finding a better agency! 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Unbounded Winners, an e-commerce company that sells clothing and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UM | Shopify Marketing Agency 🛍️ to accomplish for Unbounded Winners?

We needed help running and scaling paid ads through Meta.

SOLUTION

What was the scope of their involvement?

UM | Shopify Marketing Agency 🛍️ ran and scaled paid ads through Meta.

What is the team composition?

We worked with 2–5 teammates from UM | Shopify Marketing Agency 🛍️.

How did you come to work with UM | Shopify Marketing Agency 🛍️?

We found them on Upwork. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We worked together from October–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UM | Shopify Marketing Agency 🛍️’s work resulted in more sales per month and increased website traffic.

How did UM | Shopify Marketing Agency 🛍️ perform from a project management standpoint?

They delivered on time. We communicated via virtual meetings and email or messaging apps.

What did you find most impressive or unique about them?

UM | Shopify Marketing Agency 🛍️’s communication was impressive.

Are there any areas they could improve?

There’s nothing I can come up with.

BACKGROUND

Please describe your company and position.

I'm a department coordinator at Glytone

Describe what your company does in a single sentence.

Skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UM | Shopify Marketing Agency 🛍️ to accomplish?

• Google Ads
• Meta Ads

SOLUTION

How did you find UM | Shopify Marketing Agency 🛍️?

• Online Search
• Other

Why did you select UM | Shopify Marketing Agency 🛍️ over others?

Pricing fit our budget

How many teammates from UM | Shopify Marketing Agency 🛍️ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UM Marketing is responsible for managing and optimizing Glytone’s paid advertising efforts across Google Ads and Meta Ads (Facebook + Instagram). Their work encompasses full-service strategy, execution, and performance management across both platforms, ensuring campaigns drive profitable growth, quality traffic, and measurable revenue.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Campaign optimizations led to increased revenue, stronger ROAS, and more efficient use of budget across both Google and Meta.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UM Marketing consistently delivered work on time and proactively managed deadlines around promotions and product launches. They were highly responsive to requests, quick to address any issues, and adapted well to shifting needs. Communication was strong, clear, and dependable.

What was your primary form of communication with UM | Shopify Marketing Agency 🛍️?

Virtual Meeting

What did you find most impressive or unique about this company?

Their deep expertise in Google and Meta ads was truly impressive.

Are there any areas for improvement or something UM | Shopify Marketing Agency 🛍️ could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Head Of Marketing of Maven Solutions

Describe what your company does in a single sentence.

Maven Solutions is a software engineer-founded, engineer-run IT services provider focused on helping companies achieve business goals with better technology infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UM | Shopify Marketing Agency 🛍️ to accomplish?

• We hired UM to enhance our client's Shopify store visibility through SEO. The main goal was to increase organic traffic significantly.

SOLUTION

How did you find UM | Shopify Marketing Agency 🛍️?

Referral

Why did you select UM | Shopify Marketing Agency 🛍️ over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from UM | Shopify Marketing Agency 🛍️ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UM focused on improving our client’s Shopify store SEO. They conducted a thorough audit of the site, optimized existing content for key search terms, and developed new SEO-friendly content. Key deliverables included detailed monthly SEO performance reports and ongoing adjustments to strategies based on data-driven insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with UM resulted in a 55% increase in organic traffic to our client’s Shopify store over three months. Their strategic SEO adjustments also improved our site's search engine rankings significantly, driving more targeted and engaged visitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UM's project management was top-notch. They delivered all items on schedule, showcasing their commitment and responsibility throughout the project. Communication was seamless, conducted professionally via Slack, which facilitated clear and efficient exchanges. Additionally, their SEO team's high level of English proficiency ensured that all discussions were precise and productive.

What was your primary form of communication with UM | Shopify Marketing Agency 🛍️?

Virtual Meeting

What did you find most impressive or unique about this company?

What stands out most about UM is their strategic approach to SEO. They don't just focus on basic metrics; they dive deep into analytics to understand and enhance the user journey on our client’s site. This data-driven approach was both impressive and instrumental in achieving the results we saw.

Are there any areas for improvement or something UM | Shopify Marketing Agency 🛍️ could have done differently?

I didn’t experience any issues while working with UM. Their approach and results were exceptional, and I confidently recommend their services to anyone looking to improve their SEO performance.

BACKGROUND

Please describe your company and position.

I am the CMO of gellica.it

Describe what your company does in a single sentence.

Gellica.it is a premier store for beauty professionals across Italy. Specializing in a curated selection of top-quality products, Gellica.it is dedicated to enhancing the artistry and client satisfaction of beauty masters. With a commitment to elevating industry standards, we provide trusted and innovative solutions for all beauty needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UM | Shopify Marketing Agency 🛍️ to accomplish?

• Boost the total number of transactions from the website, ensuring a ROAS remains above 2.
• Explore and test new markets for potential expansion.
• Enhance the website's conversion rate for improved customer engagement.

SOLUTION

How did you find UM | Shopify Marketing Agency 🛍️?

Online Search

Why did you select UM | Shopify Marketing Agency 🛍️ over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UM | Shopify Marketing Agency 🛍️ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First up, we set some solid goals for the next three months. The team at UM really dug into everything—my business, the competitors, and even forecasted which ad channels might work best. They put together all the ads, made sure tracking was good to go, and used my materials to get it all set up. Gotta give a huge thanks to Veronika from their PPC team. She taught me all about how ads work and kept me updated with really clear reports. We used Slack for chatting and Notion for all the project planning, so I always knew what was happening next.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project really paid off — we saw our revenue jump by 50% in just 2 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was really well organized and streamlined. We used Notion to keep track of everything which made it super easy to see updates and progress in real-time. For communication, we relied on Slack where we could quickly get in touch, share files, and hash out details. We also had regular check-ins through weekly and monthly calls which really helped keep everything on track.They were great about meeting deadlines and were very responsive to our needs, even responding during weekends which I truly appreciated. 

What was your primary form of communication with UM | Shopify Marketing Agency 🛍️?

Virtual Meeting

What did you find most impressive or unique about this company?

What I really loved about this company was how they only work with Shopify. It made things super quick, from starting up to seeing results, because they're total pros with it. Plus, their team culture was amazing—they even sent me a birthday gift all the way from Ukraine to Italy! It was such a thoughtful surprise that really showed how much they care.

Are there any areas for improvement or something UM | Shopify Marketing Agency 🛍️ could have done differently?

The only area for improvement I'd suggest for UM is to consider building an internal team of developers.