UAATEAM

BACKGROUND

Please describe your company and position.

I am the CEO of Mark Digtial

Describe what your company does in a single sentence.

MarkDigital is a full-cycle mobile and web application development studio building custom iOS, Android, and web products for clients across the US, Europe, and the CIS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• We were building a car rental marketplace for one of our clients – a mobile-first product with iOS, Android, and web. Beyond the design and development work we handle in-house, we needed a full-funnel marketing partner: someone who could plug in during the build to set up SEO foundations, scale demand through paid acquisition once we launched, and then own the email and lifecycle layer to make retention and repeat bookings predictable. We hired UAATEAM to be that end-to-end partner across all three layers under one roof.

SOLUTION

How did you find UAATEAM?

Referral

Why did you select UAATEAM over others?

• Good value for cost
• Referred to me
• Other

How many teammates from UAATEAM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"The engagement unfolded in three phases, each building on the last.

 Phase 1 – SEO during design and development. UAATEAM joined while the product was still in build. They audited our planned site architecture, advised on URL structure and schema markup (Vehicle, LocalBusiness, Product), specified meta and heading templates for each page type, and laid out the keyword map our content team would target post-launch. They also worked with our dev team on Core Web Vitals, indexability, and crawl efficiency, so the platform was launch-ready from an SEO standpoint and started ranking from day one.

Phase 2 – Paid acquisition. Once we went live, UAATEAM stood up the full paid-media program. They built and managed Google Ads (Search, Performance Max, and App campaigns to drive iOS and Android installs) and Meta Ads (prospecting, retargeting, Advantage+ catalog), set up full conversion tracking and attribution, and ran a structured creative testing program. They rebalanced spend across channels based on actual data – ROAS climbed steadily through the first two quarters and CAC settled below our benchmark for the rental category.

Phase 3 – Email and lifecycle marketing. As the user base grew, UAATEAM built out the email layer to capture retention value the paid funnel couldn't. They mapped the user journey, designed segmentation, and built welcome flows, booking-abandonment recovery, post-rental follow-ups, win-back campaigns, and a promotional newsletter. Email is now a meaningful revenue contributor in its own right and has reduced our reliance on paid for repeat bookings.

Underneath all three phases: analytics architecture, monthly performance reporting, and quarterly strategy reviews that tied everything back to the business goals. Key deliverables included the technical SEO roadmap, keyword strategy and content calendar, paid media account builds and ongoing management across Google and Meta, app-install campaign strategy, full lifecycle email program, CRM integration, and an executive dashboard we still use to track performance across all channels month over month."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Across the three workstreams, the results have compounded:

 - SEO: because we engaged UAATEAM during the build, the platform indexed and ranked from day one – we didn't lose the typical 4–6 month post-launch ramp. Organic sessions have grown month-over-month consistently, with priority commercial keywords on page one.

- Paid: ROAS on Google Ads scaled past 4x within the first two quarters, CAC settled meaningfully below the rental-industry benchmark we measured against, and Meta retargeting carries one of the strongest conversion rates of any channel.

App-install campaigns kept download CPI in a healthy range across both iOS and Android.

- Email: now contributes a double-digit share of monthly bookings. Booking-abandonment and post-rental flows are the standout performers and have lifted repeat-booking rate noticeably. - Overall: blended CAC has dropped, the channel mix has diversified so we're not dependent on any single source, conversion rate through the booking funnel has improved roughly 30% from baseline, and marketing is now a predictable, reportable function rather than a guessing exercise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been a real strength, especially as the scope expanded across channels. From kickoff, UAATEAM set a clear cadence: weekly status calls with a written agenda, a shared Slack channel for daily questions, and ClickUp for task and content workflow. Each month we get a full performance report covering organic, paid, email, and conversion metrics, with commentary on what's working and what's next. Deliverables hit on time, and when timelines did need to shift it was always communicated in advance with reasoning. Their PM kept the team accountable on our side as much as theirs – surfacing dependencies early and flagging blockers before they cost us a week. For a $50K+ engagement spanning more than a year now, the operational discipline has been exactly what we needed.

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Two things. First, how seriously they take being involved before launch – they actively wanted to sit in design and dev meetings and shape decisions that would affect marketing later. They pushed back on page templates and URL patterns that would have hurt indexability, and they were right about most of it. Second, the way the engagement grew with the project – they started as our SEO consultants during the build, scaled into paid acquisition once we went live, then layered in email and lifecycle as retention became the priority. Most agencies want a fixed scope; UAATEAM evolved alongside the product and absorbed channels as we needed them, without quality slipping in any of them. As another agency, we know how hard it is to find a partner who behaves like a co-owner of the outcome rather than a vendor running a scope. UAATEAM has been that partner.

Are there any areas for improvement or something UAATEAM could have done differently?

Nothing material. Early on we asked for slightly more granular reporting on link-building and creative testing activity, and they delivered it within the next cycle. Beyond that, the engagement has been smooth and we have no critique to offer. Highly recommend.

BACKGROUND

Please describe your company and position.

I am the CEO of The Lille Bjorn

Describe what your company does in a single sentence.

The Lille Björn is a boutique brand creating handcrafted leather dog collars, leashes, harnesses, and personalized brass name tags from premium vegetable-tanned leather and solid brass.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Improve abandoned checkout recovery through effective email flows
• Increase conversion rates by reducing cart abandonment.

SOLUTION

How did you find UAATEAM?

Upwork

Why did you select UAATEAM over others?

Good value for cost

How many teammates from UAATEAM were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

UAATEAM set up and optimized our abandoned checkout recovery emails, creating automated flows with branded templates and tracking to improve conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UA team set up our email flows for abandoned cart and checkout recovery. It’s still early to measure the full impact, but we already see improved open and click rates, and the flows are starting to generate additional completed orders and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and always delivered everything on time. Communication was clear and quick, and they were responsive to any adjustments or feedback we provided. Overall, they were flexible and attentive to our needs, which made the collaboration smooth.

What was your primary form of communication with UAATEAM?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness and ability to adapt to our needs quickly stood out the most.

Are there any areas for improvement or something UAATEAM could have done differently?

Not that I spotted any 

BACKGROUND

Please describe your company and position.

 I am the CEO of an it services company 

Describe what your company does in a single sentence.

We are web design and development agency. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Develop online marketing strategy
• Launch advertising across different sources

SOLUTION

How did you find UAATEAM?

• Online Search
• Clutch Site

Why did you select UAATEAM over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from UAATEAM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We invited UAATEAM to work on a project we prepared for our customers and asked them to provide Email, PPC and SEO services. The team did an outstanding job: organic traffic increased by 60%, leading to a significant boost in conversions. Our main goal was to generate traffic and leads while demonstrating to the client that performance marketing works well in their niche. 
UAATEAM delivered excellent results! We especially appreciate their flexibility and valuable suggestions regarding optimization and channel selection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client, a jewelry brand (protected by NDA), achieved a significant increase in conversions and a strong influx of new leads. Additionally, we secured first-page rankings on Google for several high-value keywords. Thanks to UAATEAM’s expertise in the jewelry niche, we were able to develop an effective strategy and timeline, ensuring consistent and measurable growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A dedicated team of five professionals from UAATEAM worked on our project, demonstrating deep expertise and a results-driven approach. Vlad and Max, in particular, brought extensive experience in the jewelry niche, which greatly contributed to the project's success. 
Their project management was highly efficient, with flexible and responsive communication. We received detailed weekly and monthly reports, and regular online meetings allowed us to discuss progress, optimizations, and new opportunities in a timely manner.

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their strategic approach and deep expertise across multiple channels. Their proficiency in Google Ads, Facebook Ads, SEO, email marketing, and Amazon Ads allowed us to implement a comprehensive marketing strategy, maximizing reach, engagement, and overall performance.

Are there any areas for improvement or something UAATEAM could have done differently?

We were extremely pleased with the overall performance of UAATEAM. They were highly professional, responsive, and flexible throughout the project. Their expertise in all areas, from Google Ads to email marketing, truly made a difference. If anything, we would love to continue collaborating with them on even more projects in the future, as their approach consistently delivers results.

BACKGROUND

Please describe your company and position.

I am the CMO of Generis Agency

Describe what your company does in a single sentence.

We are marketing agency for crypto and WEB3 projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Develop online marketing strategy for my business
• Launch advertising across different sources
• Optimize my website for search engines

SOLUTION

How did you find UAATEAM?

• Online Search
• Clutch Site

Why did you select UAATEAM over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UAATEAM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We found the UAAteam and worked with them to improve our visibility on search engines by SEO and Google ads. As they are one of the best teams from Ukraine, we quickly agreed on terms and it was easy to communicate with them. 

As we’re in the marketing field too, it was important for us to find a team that understands the field and knows how to promote us. Our main goal was to generate leads and reach 1st page by some words and we achieved it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During our collaboration, we achieved 1st page on Google by the search queries important to us. Also, we started to gain more relevant traffic that converts into leads. The team also configured our analytics tools, so we can track the results and see the changes quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

4 people from the Uaateam side worked on our project. I can qualify all of them as professionals who know what to do to achieve results. The guys are very flexible and ready to implement changes according to trends, which is important for us.

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered high-quality advertising services on time. Also, the team demonstrated amazing work ethics. These guys are professional, reliable, and highly capable. 

Are there any areas for improvement or something UAATEAM could have done differently?

No, we'll definitely continue to work with them on future projects :)

BACKGROUND

Please describe your company and position.

I am the CEO of Web-Systems Solutions

Describe what your company does in a single sentence.

E-Commerce development company that develop solutions for business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Analytics integration and setup
• Analytics events integration

SOLUTION

How did you find UAATEAM?

• Referral
• Clutch Site

Why did you select UAATEAM over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from UAATEAM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We' were in search an agency who can help us to setup and integration web analytics for a new project with multiple pages and complex user tracking needs. Key deliverables were: 

• ability see in real time data;
• setup tracking events to see key points of user flow on website;
• creating report to see funnel of users due to key events. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Right from the start, UAATEAM provided us with a clear estimate for the work required. Their technical specialist then worked directly with our manager to configure the analytics tracking step-by-step.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What I really appreciated was how UAATEAM handled several tasks on their end without needing our involvement, making the process faster and more efficient.

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I highly recommend UAATEAM as a digital marketing agency—the team truly knows what they’re doing!

Are there any areas for improvement or something UAATEAM could have done differently?

No, I liked to work with UAATEAM team. We'll continue our collaboration. 

BACKGROUND

Please describe your company and position.

I am the CEO, founder of Vortex.Video

Describe what your company does in a single sentence.

We do post-production and video editing services for vlogs on YouTube, Instagram and TikTok.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Audit of my failed Google Ads campaign.
• Finding someone to execute my Google Ads campaign in the future.
• Get advice about driving organic traffic to my business.

SOLUTION

How did you find UAATEAM?

Social Event

Why did you select UAATEAM over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from UAATEAM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I engaged UAATEAM to help address issues I faced during a previous attempt to advertise my post-production services on Google Ads. The main objective was to conduct a quality audit of my Google Ads campaign and understand the root causes of its painful failure with our previous approach with a different service provider and different version of our website. UAA thoroughly reviewed the campaign, identified problems, and provided actionable recommendations.

Their deliverable was a comprehensive Google Doc outlining nine key areas for improvement in my Google Ads campaign, including but not limited to:

1. Checking and optimizing conversion settings within the ad account.
2. Changing the bid management strategy.
3. Restructuring the account’s search campaigns, including eliminating irrelevant keywords.
4. Optimizing ad groups and ad copy.
5. Implementing dynamic ad insertions.
6. Optimizing campaigns based on the day of the week.
7. Optimizing campaigns based on device types.
8. Disabling ad optimization.
9. Testing new manual and automated campaigns.

In addition to the audit, UAA provided a detailed estimate for the next steps and is currently guiding me through the improvement process. They also provided me with valuable homework assignments, helping me apply my knowledge from the post-production industry to enhance our joint Google Ads campaign.

We've agreed to work on an hourly basis, and UAA has been exceptionally transparent and clear about the time they spend working on my campaign and website improvements. This clarity allows me to monitor costs and understand the value I'm receiving.

I'm very excited about the progress and planning to work with them for at least another 12 months on our Google Ads and potentially Facebook ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the key outcomes of the project was the identification and exclusion of approximately 60% of the keywords that were previously draining our budget without yielding meaningful results. This change alone has significantly improved our campaign's efficiency, transforming it from a "money-bleeding" endeavor into a more targeted and cost-effective strategy. 
Additionally, as a direct result of UAA's audit, our next Google Ads campaign is projected to cost a maximum of $2,000, which is a substantial reduction from the $4,000 we previously spent. This demonstrates a clear and measurable improvement in our advertising spend efficiency and overall campaign effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since we're still in the process of redeveloping our website, we haven't encountered any issues with deadlines. We didn't set specific dates for responses, but I didn't expect blazing-fast responses either, as I understand that putting together thoughtful feedback and analyzing my industry takes time.

The key aspect for me has been the quality of their responses, which has been excellent. They have consistently kept me informed about the next steps, so I always knew what to expect from them. Overall, their project management has been clear and responsive to my needs, with a strong focus on delivering high-quality insights and guidance.

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about UAA is their commitment to overdelivering while underpromising. They consistently exceed my expectations and push me to do more work than I initially anticipated. However, their approach has proven invaluable, as it ensures that I contribute my industry expertise to the campaign, which has greatly benefited our advertising efforts. In contrast, two previous vendors we worked with never encouraged such active collaboration. 
This unique approach sets UAA apart and has led to a more effective partnership.

Are there any areas for improvement or something UAATEAM could have done differently?

I wish they were a little bit more available, but no surprise they are being chased by other customers. :)

BACKGROUND

Please describe your company and position.

I am the CEO of Asper.pro

Describe what your company does in a single sentence.

Web Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• SEO
• PPC

SOLUTION

How did you find UAATEAM?

Referral

Why did you select UAATEAM over others?

• Great culture fit
• Good value for cost

How many teammates from UAATEAM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UAATEAM first set up Google Analytics to track website performance before launching Google Ads and Facebook Ads advertising campaigns. They subsequently concentrated on SEO optimization, such as gaining backlinks and developing high-quality website content. Simultaneously, they contributed to the creation of an email address database for efficient email marketing campaigns. UAATEAM also tried to raise brand recognition by managing Instagram and Facebook accounts. 

ROAS has virtually doubled as a result of the collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has seen an upsurge in visitors and queries from potential clients. In addition, we began to appear significantly higher in organic search results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have regular video calls and have also met in person in the past, as we are located in neighboring offices. The team is responsive to messages in messengers and emails.

What was your primary form of communication with UAATEAM?

Virtual Meeting

What did you find most impressive or unique about this company?

For over a decade, our familiarity with each other has deepened. During this time, I have witnessed the company undergoes remarkable transformations, expanding from merely two individuals to now accommodating a workforce of more than 50 employees. To me, the paramount aspect is the remarkable individuals who contribute to the company, their strong bond with the customers, and their adept utilization of available resources. Each project we embark on together is executed with a sense of ownership and dedication.

Are there any areas for improvement or something UAATEAM could have done differently?

I don't think I can give competent advice because UAATEAM is a team that is always looking for ways to improve their work, both with clients and in terms of management. This is a great quality to have in a team, as it shows that they are committed to providing the best possible service and results.

BACKGROUND

Please describe your company and position.

I am the CEO of DIESEC

Describe what your company does in a single sentence.

Our experts at DIESEC help your organization to analyze and respond to current and future cybersecurity threats. Depending on your risk, industry, and budget, we can help you provide comprehensive information security management that includes end-to-end data protection, employee training and compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UAATEAM to accomplish?

• Increase SEO
• Introduce SMM
• Improve Website
• Introduce eMail-Marketing
• Kick-Off Online Advertisements

SOLUTION

How did you find UAATEAM?

Upwork

Why did you select UAATEAM over others?

• High ratings
• Great culture fit

What was the size of UAATEAM’s team?

6-10 Employees

What was your primary form of communication with UAATEAM?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

UAATeam provided a comprehensive range of digital marketing services to improve online visibility and engagement for our company. They utilized various techniques such as online advertisements, social media marketing, and search engine optimization to drive traffic and generate leads. In addition, they successfully introduced email marketing to reach out to targeted audiences with personalized messages. The vendor worked closely with our team to ensure that the marketing strategies aligned with our company's goals and branding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The vendor's comprehensive digital marketing services resulted in a significant increase in web traffic and improved online engagement for our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite needing some alignment with our company's standards and tools, the vendor displayed good project management skills and consistently delivered services on time while being responsive to our needs.

What did you find most impressive or unique about this company?

Despite the challenging situation in their country, UAATEAM remained dedicated and professional throughout the project. Their commitment to delivering results during trying times speaks volumes about their reliability and work ethics.

Are there any areas for improvement or something UAATEAM could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and your position there.

I'm Marketing Manager at Saas company. Our mission is to deliver effective and handy procurement solutions to small and mid-sized businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAATEAM, and what were your goals?

We already had advertising set up on various sites, but it did not give the proper result. So we were looking for a company that could find the reason for the past failures and starts working with big budgets to attract a large number of leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted several companies and only Uaateam offered the best solution to our problem. They performed an audit and understood the cause of past failures before we started the work and suggested the best strategy to get results.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Two words cannot describe the amount of work we did. In general terms - we defined the task in three areas of Facebook, Google ads, SEO, and each area included unique tasks.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with one project manager, but about 10 specialists from Uaateam worked on the project itself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are satisfied with the work by this company because they increased the number of leads plus reduced their cost from PPC. We continue our cooperation.

Describe their project management style, including communication tools and timeliness.

We had a clear reporting and feedback framework in place, but if we had any questions, the project manager was always on call

What did you find most impressive or unique about this company?

We've been impressed with their service and results. 

Are there any areas for improvement or something they could have done differently?

Sometimes the deadline for certain tasks was moved up, but it had no effect on the final result

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of PGE Agency, an advertising agency in Italy. We offer different services to our clients that are mostly focused on the retail market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UAATEAM?

We wanted to partner with someone who could help us with PPC and social media management.

SOLUTION

What was the scope of their involvement?

We decided to offer different kinds of services and merging our services and the ones the UAATEAM could offer. It’s a unique proposition to our customers. We decided to work on two different projects with them. One of them is for e-commerce here in Italy and the south of Europe. We started from scratch with them and decided to manage all the PPC campaigns. Another project is the management of all social media marketing. It’s currently done for Facebook and Instagram for one particular customer of ours. They post the content. We have a relationship with our customers. We create all the graphics and UAATEAM posts the content. They manage all the campaigns on Facebook and Instagram.

For the e-commerce project, we started from scratch. We decided on the strategy along with them. They manage all the campaigns for the clients. They do PPC services with PPC management. They do the penetration of the paid campaign on Google and YouTube.

What is the team composition?

My main point of contact is Vlad (Project Manager). I have another contact for the administrative stuff.

How did you come to work with UAATEAM?

I found them on Upwork. We decided to partner with them because they’re specialists in PPC campaigns and social media marketing.

How much have you invested with them?

We spent $25,000 and $2,000 per month for social media.

What is the status of this engagement?

We started working together in October 2020 and the work is ongoing. We have another six months to work with them on this particular project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re now reaching very good results. From zero, we’re now around €400 in income in the first month. It’s beautiful. In the month of November, we reached around 30,000 clicks for the Google Ads. There were around 300,000 impressions. We divided it into five different campaigns that ran and produced these numbers. For social media, we reached around 400,000 impressions in the 15 days of November. We have coverage of 80,000 people. For Google Ads, the average is around 200 transactions per day on the e-commerce website.

They’re very ready when we need something. One of the things that works well is we can call or write them any time of the day or night and there’s someone who will answer to you. We will give them other work because they’re working so well.

How did UAATEAM perform from a project management standpoint?

We use dynamic reporting to see the numbers. We use Skype and Slack to communicate day-by-day. They’re very ready whenever we need them. One to two times per month, we do a video call.

What did you find most impressive about them?

Their attention to the details and their quick response is impressive. If you have a problem or a question, they are ready to give you the answer in a very short time. They inform us every time they do a change or optimization. I always know what they’re doing on the project.

Are there any areas they could improve?

They can optimize or improve how they use the tools to communicate with the client. When you speak contact them, they answer to you but they’re not so proactive sometimes.

Do you have any advice for potential customers?

Define every detail at the beginning so that it’s very clear for both sides.