TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps

BACKGROUND

Please describe your company and position.

I am the Sr. Marketing Manager of Akraya | Women Back to Work

Describe what your company does in a single sentence.

IT Staffing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Platinum Partner - Design & Integrations to accomplish?

• Event Webpage
• Fix Wordpress Bugs
• Improve UI/UX

SOLUTION

How did you find TRooInbound®- HubSpot Platinum Partner - Design & Integrations?

Referral

Why did you select TRooInbound®- HubSpot Platinum Partner - Design & Integrations over others?

• Good value for cost
• Referred to me

How many teammates from TRooInbound®- HubSpot Platinum Partner - Design & Integrations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TRooInbound helped Women Back to Work with critical web development fixes and a new landing page.

Scope & Deliverables:

-> Fixed homepage UI/UX, form integrations, missing icons, and Google setup
-> Delivered a mobile-first Discover landing page for an event on short notice
Feedback: 
TrueInbound was responsive, professional, and dependable. Even though the initial project was small, they treated it with care and urgency. The landing page was event-ready and fully mobile accessible, and all fixes were done right the first time. Highly recommend them for reliable web support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes: 
The project improved our site’s UX, fixed form integrations, and delivered a mobile-first landing page that worked flawlessly during our event—all on time, with no rework needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management: 
TRoobound was highly responsive and easy to work with. They quickly understood our needs, were available on short notice, and delivered everything on time. Communication was clear, and they never hesitated to step in whenever we needed support.

What was your primary form of communication with TRooInbound®- HubSpot Platinum Partner - Design & Integrations?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive:
What stood out most was their sense of urgency and genuine commitment to our success. They understood how critical our timelines were and responded immediately, even making changes within an hour late at night. Their team truly prioritized our needs and went above and beyond to ensure everything was ready on time.

Are there any areas for improvement or something TRooInbound®- HubSpot Platinum Partner - Design & Integrations could have done differently?

Areas for Improvement: 
There weren’t any issues with the work itself—it was delivered on time and met our needs perfectly. The only suggestion I’d make is around being more proactive. For example, it would have been helpful if the team had identified additional website issues on their own and recommended easy fixes. That level of foresight could have made the experience even stronger.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of BL.INK

Describe what your company does in a single sentence.

BL.INK delivers reliable links to dynamic, impactful customer experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Website module updates
• Search engine optimization
• Ongoing website issues and changes

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Upwork

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Having worked with TrooInbound at a previous company, I hired them again to help accelerate improvements on my current company's website in my new role. 

BL.INK needed several new website pages, optimized content and layout, and modules that were easy to work with as we add content. With TrooInbound's help, I was able to add the necessary pages and refresh the site, including the navigation, within about three weeks for just a few thousand dollars. 

Some of the things TrooInbound did specifically: 

• Created new modules and updated existing modules so they better fit my needs
• Created some new design elements, including top navigation, photo treatment standardization, and standardizing fonts and colors where they were previously missing. 
• Created a whole new experience for Resources. In the past, we only had a blog, so we could not easily share other assets such as ebooks and webinars.

TrooInbound created a Hubspot database that enabled me to add and categorize all types of content, then display key categories or topics as individual pages. Today I can easily feature new assets, create informative and relevant experiences for key audiences, and the whole experience looks cohesive and professional. 

In addition, I enlisted TrooInbound in a monthly SEO consultancy. We are repositioning our capabilities to go up-market, and while we had a lot of organic traffic, it mostly attracted low-value audiences looking for a free trial. TrooInbound listened closely to my new requirements and helped position BL.INK for the new terms and capabilities we are pursuing. Here are a few specific things they did: 

• Did all the keyword research and shared the data and our positions, which they update weekly
• Gave me specific topics and detailed overviews on blogs to write to attract the desired traffic
• Advised on low-value blogs/topics/content that could safely be removed

Within just a few months, we are now ranking for the topics we need, building awareness of new capabilities to new markets/audiences. They are doing a great job and we are seeing steady organic search growth, which is the most profitable channel for us. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Many new leads that turn into clients come specifically from the website--specifically the new pages, and we are seeing more pages visited by users. 
• Organic search continues to increase and we are getting larger companies (our target) visiting the site and requesting quotes. 
• We now rank much higher for our preferred search terms, even appearing in top positions on page 1 for some categories that did not even exist a year ago. 
• They have saved me weeks of time by creating modules that are easy to use and flexible, answering my questions quickly, and providing blazingly fast turnaround on almost all of my requests. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They set up a Trello board where I could easily input tasks as requests. They always promptly acknowledged receipt, asked good questions, and kept me updated with progress via Trello and our shared Slack channel. 

They delivered projects/tasks early about 90% of the time; all other projects were delivered on time. For the maybe 0.5% of projects that took a bit longer, they always updated me on progress and timing and they were never late. I've been very impressed with turnaround. 

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TrooInbound communicates really well. During intake at the start of a project, they introduce the team and schedule a Zoom meeting so everyone understands how best to work together, I share my goals, and we have check-ins via Zoom as needed. They're fast. Even though they're on the other side of the world, I'm always impressed with how quickly they will respond to me at almost any time of day. 

The pricing cannot be beat. I understand that at least 60% of success with any agency, employee, or consultant belongs to the client: It's imperative that I am clear with what I want and need, explain myself well, and answer questions or concerns promptly. Because I understand how to work with TrooInbound and can articulate clearly with them (and them with me), I get outstanding results that could take weeks from U.S.-based companies. 

TrooInbound was one of the first offshore companies I worked with, and I have never turned back. After working with several firms for other projects in the past, I trust TrooInbound. They are always friendly, kind, and do great work for me. They are my "secret weapon" as a one-person marketing team at a high-growth company. I could not do all I have done without them. 

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I actually appreciate it when TrooInbound comes to me with a new service or offering. For example, when I knew SEO was a priority, I asked them about their capabilities. They could do a better job of anticipating customer needs to offer additional services.

For example, I use Hubspot for all marketing, CMS, etc., and when I learn more about the expertise they have with Hubspot, I can think of new ways for them to help me. Recently I learned via LinkedIn that they do Hubspot reporting; perhaps a customer newsletter that outlines their services could help me consider them for other tasks I have. 

BACKGROUND

Please describe your company and position.

I am the CEO of Deefrent Media Agency.

Describe what your company does in a single sentence.

Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Clean out our malware infected hosting server
• Restore our folders and files and move them to the clean server
• Test and test

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

LinkedIn Inbox

Why did you select TRooInbound Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had neglected our hosting service on Hostgator for another server because our website and client websites had been hit by malware. It was very bad! We lost clients, and could not find an end in view. When we met TrooInbound, via a connection on LinkedIn, they understood he brief, which was to clean hostgator, clean the client sites on the temp host and move them back to Hostgator without any relapse. It was done so well and they stayed with us till it was fine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client websites are now clean and have been moved back to Hostgator! We monitored the websites for weeks, and all was still good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management and also extensive communication.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The culture! They were customer first , and quick to listen and take feedback! We will miss them

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

They need to continue being amazing

BACKGROUND

Please describe your company and position.

I am the Director of Emedia Creative

Describe what your company does in a single sentence.

We are a Sydney-based creative agency that works with business owners and marketing teams in the professional service industry to grow their revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Create a customised LMS
• Streamline the UX

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Online Search

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Company values aligned
• They asked great questions about the project

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a learning management system that would adhere to strict timing rules and specific functionality. We were unable to find an out-of-the-box solution that would provide all the required features and therefore had to customise the build for our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project encountered some technical challenges, but the Trooinbound team worked diligently to find a solution. We interviewed two other companies before we awarded the project and Trooinbound were the only team who asked good questions about the project before they supplied an estimate, and they also made suggestions on how we could improve certain elements. This gave our team confidence in their ability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and their communication was clear and concise.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have been fair to deal with, and we have not faced any surprises. They've been patient when our client has delayed content and pushed timelines.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

Not from our point of view

BACKGROUND

Please describe your company and your position there.

I'm an online entrepreneur, a sworn translator by profession, and I currently manage a translation agency as my main job.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TRooInbound Pvt. Ltd., and what were your goals?

I had an issue with an API running on one of my sites in order to make a specific function. None of my regular developers could fix it, so I needed to find someone with a higher competence level to do it.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their portfolio and insights into the problem gave a good impression. They promised to do this quicker than other tenders, and delivered.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial research was necessary, as the material we had on it was questionable. They did the custom API integration with WordPress quickly and implemented the solution to my site. Not quite sure what tech they used, as I only know the basics about the product technology.

How many people from the vendor's team worked with you, and what were their positions?

First initial requirements gathering with sales team and later on Nikhil and Ankit, with the consultation of their team, got involved for the main part of the job.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project had been stalling for a month because my regular developers couldn't do a particularly difficult API implementation. The other people working on the project were very happy about the outcome, and it allowed the job to move forward. It also gave us new, valueable expertise to the team.

Describe their project management style, including communication tools and timeliness.

Chat based, like I prefer. Communication was always swift.

What did you find most impressive or unique about this company?

They did a hard job fast and easy. The way they handled it gave me a lot of confidence in them for work ahead.

Are there any areas for improvement or something they could have done differently?

Not really, can't think of anything they could have improved on.

BACKGROUND

Please describe your company and your position there.

TRooInbound created a completely new website for our company. The team works by great ethics and communication. They were successful in delivering a one-of-a-kind, marketable website to differentiate us from the rest of the market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TRooinbound Pvt. Ltd.?

We hired TRooInbound for website design and development.

What were your goals for this project?

Our old website looked quite outdated and we needed to give our web users something more engaging. We wanted a website that had greater traffic, lesser bounce rate. So that we would achieve quality leads organically.

SOLUTION

How did you select TRooinbound Pvt. Ltd.?

Being unsatisfied with the previous website, I set out on the hunt for a modern website development service provider. So, just like anyone would go about it, I started browsing on LinkedIn and there I found out about TRooInbound.

Once I visited their website, I was glad to find out that they provided HubSpot website development. Knowing HubSpot is a growing software, I got in touch with them and our business journey initiated on a great note. They are very responsive and they help whenever required.

Describe the project in detail.

TRooInbound took care of all our web design and development needs. They were quite quick and delivered the full-fledged bug-free website within a short span of 3 months.

What was the team composition?

The team working on our project was quite small, but highly experienced and devoted to their work. It consisted of a graphic designer, 2 developers and the Marketing Manager, Nikhil Jani.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

TRooInbound delivered a powerful HubSpot website with creative designs and features. The new site got a wall-breaking response and liking amongst clientele. The project manager is a thorough expert at whatever he does. He was the best match to our expectations.In a nut shell, he turned our dream website to a reality. They have taken care of each requirement with utmost sincerity and passion.

How effective was the workflow between your team and theirs?

The team at TRooInbound was very professional with great work ethics. They managed to deliver the project in time without compromising on quality. They are very responsive and keep the client satisfied at all times.

What did you find most impressive about this company?

The company works great with deadlines, caters to client questions immediately and also keeps everything transparent with the client.

Are there any areas for improvement?

As a matter of fact, I am quite impressed with their work. It would be a package deal if they started providing digital marketing services too!

BACKGROUND

Please describe your company and position.

I am a Director of GBM

Describe what your company does in a single sentence.

Financial events business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps to accomplish?

• Update website pages

SOLUTION

How did you find TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Referral

Why did you select TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps over others?

Referred to me

How many teammates from TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Updating our agenda sessions page to create seperate tabs for each co-located event + smoother UX 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Smoother UX for our clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Provided deliverables on-time, they had a clear understanding of needs & executed the project exactly how we asked.

What was your primary form of communication with TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Email or Messaging App

What did you find most impressive or unique about this company?

They provided quick and clear responses

Are there any areas for improvement or something TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of Tek Loadouts

Describe what your company does in a single sentence.

Ecommerce shopping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps to accomplish?

• Custom bundle and collections shopping experience for users.

SOLUTION

How did you find TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Referral

Why did you select TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps over others?

Referred to me

How many teammates from TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing a custom developed shopping experience for bundles and collections in our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Testing and user experience feedback showed a strong, well built page for the shopping experience we were hoping for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very prompt and timely with their work and communicated quickly. 

What was your primary form of communication with TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Email or Messaging App

What did you find most impressive or unique about this company?

How fast they delivered value and their expertise in building the functions we were looking for.

Are there any areas for improvement or something TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps could have done differently?

Initial questionnaire understanding and alignment on scope took some coordination but ultimately they delivered exactly what we needed.

BACKGROUND

Introduce your business and what you do there.

Marketing manager at a software product company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Design & Integrations to accomplish for you?

We needed help managing our HubSpot website development and CMS.

SOLUTION

What was the scope of their involvement?

TRooInbound has developed our website pages on HubSpot according to our requirements. The team has created our homepage, product and solution pages, landing pages, and email newsletters.

What is the team composition?

We’ve worked with 2-5 teammates from TRooInbound.

How did you come to work with TRooInbound®- HubSpot Diamond Partner - Design & Integrations?

We found them on Upwork. We chose them because they had high ratings, were close to our geographic location, had pricing that fit our budget, and offered good value for the cost.

What is the status of this engagement?

We started working with them in May 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TRooInbound's quick response and delivery times are the most impressive results of our engagement. Overall, our website's performance and UI/UX have improved.

How did TRooInbound®- HubSpot Diamond Partner - Design & Integrations perform from a project management standpoint?

TRooInbound delivers on time. We communicate regularly via messaging apps & virutal meetings.

What did you find most impressive about them?

Their good communication and tight deliverables are impressive.

Are there any areas they could improve?

There's nothing they need to improve that comes to mind.