Trivium Group - Amazon Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Youtility Products Ltd.

Describe what your company does in a single sentence.

We sell direct to consumer products on Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group - Amazon Agency to accomplish?

• A complete overhaul of my PPC strategy.
• Training to understand how to better manage my PPC
• A complete overhaul of my listings and amazon storefront

SOLUTION

How did you find Trivium Group - Amazon Agency?

• Online Search
• Referral

Why did you select Trivium Group - Amazon Agency over others?

• High ratings
• Company values aligned
• I liked the way I was treated after initial contact

How many teammates from Trivium Group - Amazon Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Trivium to help overhaul and professionalize my underperforming Amazon PPC strategy. My campaigns were disorganized, lacked clear naming conventions, and weren’t effectively driving visibility or conversions. Trivium began by auditing and rebuilding my existing PPC structure — renaming, optimizing, and organizing campaigns for better performance and scalability. From there, they created new campaigns with a strategic approach tailored to my product and goals, ensuring more targeted traffic and improved return on ad spend.

In addition to managing PPC, Trivium supported a full rebrand of my product on the Amazon platform. This included revamping my product listings with new high-quality images, rewritten bullet points and titles optimized for SEO, and a redesigned storefront that provided a more cohesive and professional brand experience. Every component — from ad strategy to visual presentation — was aligned to strengthen my market presence.

At the end of the engagement, I received one-on-one training to ensure I could confidently manage and optimize the campaigns moving forward. The scope of work covered both the technical and creative sides of Amazon selling, and the deliverables reflected a comprehensive upgrade to both my advertising and branding efforts on the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of this project have been clearly measurable and genuinely impactful. Since working with Trivium, my sales velocity has noticeably increased, and I’ve been able to raise my product pricing with little to no drop in sales volume — a strong indicator that our enhanced visibility, optimized listings, and ad strategy are resonating with the right audience. These improvements have directly translated into higher revenue and greater confidence in my long-term positioning on Amazon.

A major highlight of the experience was working with Sam Lee from the DSP team. From day one, Sam made sure I felt fully supported — not just as a client, but as a partner in the process. As someone running a small brand in the massive Amazon ecosystem, I expected to feel like a minor priority. But Sam and the entire Trivium team made me feel like the most important person in the room. Their attentiveness, responsiveness, and genuine investment in my success made all the difference.

If I run into any future challenges or need additional support for my business, Trivium will be the first place I turn. I trust their expertise and know I’ll be in great hands.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trivium's project management was exceptional. Utilizing Slack as our primary communication tool, the team ensured that tasks progressed swiftly and efficiently. Their responsiveness was remarkable; any questions or concerns I had were addressed promptly, keeping the project on track and aligned with our goals.

What was your primary form of communication with Trivium Group - Amazon Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Trivium was how they combine deep expertise with truly personalized service. Despite being a small seller in a massive marketplace, I never once felt like an afterthought. The team took the time to understand my goals, explain their strategy clearly, and tailor their approach to fit my specific needs — something that’s surprisingly rare in the Amazon space. I also felt the amount that I paid was very fair for the service I received.

Are there any areas for improvement or something Trivium Group - Amazon Agency could have done differently?

No, they were exceptional from start to finish. My only regret is not finding them sooner! Their strategic insight, responsiveness, and ability to deliver real results exceeded all expectations.

BACKGROUND

Please describe your company and position.

I am the Director of Webcorp Consulting Inc / Dura Cleanse

Describe what your company does in a single sentence.

We are an e-commerce company focussed on personal care products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Launch our product portfolio on Amazon DSP & Achieve ROAS

SOLUTION

How did you find Trivium Group?

Online Search

Why did you select Trivium Group over others?

High ratings

How many teammates from Trivium Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Activate DSP campaigns for our core product line, Body Wipes. Contextual targeting, competitor product targeting, buyer re-targetting & loyalty campaign types

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project is delivering high ROI and achieving spend objectives week-over-week. We are very happy with Trivium at this stage of our relationship and look forward to building on the foundations we have in place.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely pro-active and transparent. Solid communications cadence & multiple ways to easily reach out to Sam & the rest of his team.

What was your primary form of communication with Trivium Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DSP knowledge Sam brings to the table easily exceeded the capabilities of the company we were previously doing this work with. 

Are there any areas for improvement or something Trivium Group could have done differently?

None so far. Very solid delivery.

BACKGROUND

Please describe your company and position.

I am the Owner of YOBL Digital Marketing Inc

Describe what your company does in a single sentence.

We sell home and office products online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

Manage Amazon DSP

SOLUTION

How did you find Trivium Group?

Online Search

Why did you select Trivium Group over others?

• Good value for cost
• Company values aligned

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trivium is managing our Amazon DSP campaigns. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing profitable campaigns. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They manage my campaigns successfully. 

They are very responsive.

What was your primary form of communication with Trivium Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsing quickly to messages and the success of the campaigns

Are there any areas for improvement or something Trivium Group could have done differently?

No.

BACKGROUND

Please describe your company and position.

 I am the President of a cosmetics manufacturer.

Describe what your company does in a single sentence.

Cosmetic Manufacturer and Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Lower Costs
• Improve Ad Efficiency

SOLUTION

How did you find Trivium Group?

Online Search

Why did you select Trivium Group over others?

• Company values aligned
• Talent and strategy

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full amazon account managments and support. Primariy focus on managing the ads, but also general support for things like listing managment, store and creative support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I'll cut straight to the point. My profit dramatically improved within the first month. Their campaign strategies clearly work they take a very granular and analytical approach. They get into the weeds which in my opinion is the difference between average and above average performance. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everyone on their staff has done an excellent job. Responsive, detailed and followed through. 

What was your primary form of communication with Trivium Group?

Email or Messaging App

What did you find most impressive or unique about this company?

At first it seemed a bit overwhelming, but with each compartment of the scope one person has risin out of each sections who really seems to get our needs and takes great care of them. 

Are there any areas for improvement or something Trivium Group could have done differently?

Overall I'm happy asking for more would be nitpicking. 

BACKGROUND

Please describe your company and position.

I am the Senior BI Analyst of BrightPet

Describe what your company does in a single sentence.

Pet food manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• DSP optimization
• DSP Training
• Amazon Ads Consulting

SOLUTION

How did you find Trivium Group?

Online Search

Why did you select Trivium Group over others?

• Great culture fit
• Good value for cost

How many teammates from Trivium Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• DSP optimization to maximize budget efficiency around core KPIs (viewable impressions, CTR, CPM, DPVR, NTB, ROAS).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 10% increase in viewability rates in less than a month
• Comprehensive training in campaign & audience creation, leading to self-sufficiency in creating effective DSP advertising campaigns
• ROAS increased by roughly a point
• Tighter controls on audiences and campaigns for more relevant outcomes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very responsive to ad hoc questions and requests
• Delivered on time

What was your primary form of communication with Trivium Group?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a very personable, client-oriented team. They did well to be available and helpful; it felt like a 'client first' approach.

Are there any areas for improvement or something Trivium Group could have done differently?

Not as of now.

BACKGROUND

Please describe your company and position.

I am the President of  healthcare company

Describe what your company does in a single sentence.

We're driven by a passion for helping people find effective, natural solutions for headaches and overall body pain relief and relaxation.  Born from our own personal experiences with the challenges of managing pain, our products are designed to provide targeted, soothing comfort when and where you need it most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Online Display Advertising

SOLUTION

How did you find Trivium Group?

• Online Search
• Other

Why did you select Trivium Group over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Increase Display Ads with specific ROAS goals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They are driving traffic, sales at agreed upon thresholds for ROAS.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very responsive and easy to work with. 

What was your primary form of communication with Trivium Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They know the space and are able to let our team focus on other projects. 

Are there any areas for improvement or something Trivium Group could have done differently?

Keep testing new things to drive sales. 

BACKGROUND

Please describe your company and position.

 I am the CEO of a food & beverage company 

Describe what your company does in a single sentence.

We sell matcha across the world!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Grow Sales
• Maintain Profitability
• Maintain a strong brand on Amazon

SOLUTION

How did you find Trivium Group?

Referral

Why did you select Trivium Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trivium successfully grew our Amazon business by triple digits YoY while maintaining strong profitability metrics. Their key metrics were scaling sales and hitting profitability. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully growing our sales while maintaining profitability goals. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are super good at this. Their founder, Mina, sets the tone and is always exceptionally helpful and responsive. Everyone else follows his lead well!

What was your primary form of communication with Trivium Group?

Email or Messaging App

What did you find most impressive or unique about this company?

Very well rounded and the quality bar is high for everything they do. They are a pleasure to work with!

Are there any areas for improvement or something Trivium Group could have done differently?

Nope! They are great. 

BACKGROUND

Please describe your company and position.

I am the CSO of MoonBrew

Describe what your company does in a single sentence.

Helps people sleep better

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Improve amazon listing

SOLUTION

How did you find Trivium Group?

Referral

Why did you select Trivium Group over others?

• High ratings
• Pricing fit our budget

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mina and his team helped us greatly improve our Amazon listings and were available at all hours to assist on a ton of different questions we've had. It's been a great partnership over the past few months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've been able to improve our conversion rates and scale our Amazon business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each item was delivered on time and when we had feedback on the deliverables they were quick to improve

What was your primary form of communication with Trivium Group?

Virtual Meeting

What did you find most impressive or unique about this company?

It's impressive how fast Trivium Group has worked to get results after we signed the contract.

Are there any areas for improvement or something Trivium Group could have done differently?

The weekly reporting could be improved upon and being proactive with ways that they can help

BACKGROUND

Please describe your company and position.

I am the Co-founder of Primal Queen

Describe what your company does in a single sentence.

We sell beef organs for women

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Management
• PPC

SOLUTION

How did you find Trivium Group?

Referral

Why did you select Trivium Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Trivium Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They fully manage our Amazon account from PPC to keyword optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes delivered on time and very fast communication 

What was your primary form of communication with Trivium Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The absolutely great teamwork and commitment from each team member are impressive

Are there any areas for improvement or something Trivium Group could have done differently?

I don't think so

BACKGROUND

Please describe your company and position.

I am an Executive of Labrada Nutrition

Describe what your company does in a single sentence.

Lifestyle Nutrition

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trivium Group to accomplish?

• Launch Pro Series Hydro Protein on Amazon.
• Optimize listing
• Execute PPC

SOLUTION

How did you find Trivium Group?

Referral

Why did you select Trivium Group over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Trivium Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trivium managed the launch and initial growth phase of this product from start to optimization where we are now. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

0 to 380 reviews. $0 to over 500k in sales and growing. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trivium is 100% on top of everything on a daily basis and always immediately responsive to all needs and questions. 

What was your primary form of communication with Trivium Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trivium Group is very personable and easy to work with.

Are there any areas for improvement or something Trivium Group could have done differently?

Grown sales faster. (:  all kidding aside these guys are amazing.