Trionex Private Limited

BACKGROUND

Please describe your company and position.

 I am the Lead Operations and Supply Chain of a beauty company 

Describe what your company does in a single sentence.

The company creates biotech skincare engineered to defend by day and recover by night, combining advanced science with sensorial self care for South Asia and the Middle East.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trionex Private Limited to accomplish?

• Odoo ERP Implementation
• Shopify Website Development

SOLUTION

How did you find Trionex Private Limited?

Referral

Why did you select Trionex Private Limited over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Trionex Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Development and implementation of the beauty company digital e-commerce and business management systems, covering Shopify storefront development and Odoo ERP setup/support.

Key Deliverables: Shopify website development including homepage, product pages, bundles, cart and checkout related customisation, loyalty programme, product/ingredient content structure, and integrations with payment, courier and review systems. Odoo work included ERP configuration support, business process setup, product/category structure, accounting framework and preparation for operational integration across sales, inventory and finance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes: The project delivered a functional Shopify commerce setup with core storefront pages, product and bundle structures, cart functionality, loyalty programme, and integrations for payment, courier and customer reviews. On Odoo, the implementation established a structured ERP foundation, including a 170 account Chart of Accounts, 27 product categories, and prepared import/configuration files for sales, inventory, accounting and operational workflows. These deliverables moved both systems from planning into implementation and operational readiness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was professional and responsive. Deliverables were handled in a timely manner, communication remained clear throughout the project, and the team adapted well to our requirements, feedback, and evolving operational needs.

What was your primary form of communication with Trionex Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most was their ability to understand both the technical and operational side of the project. They were flexible, responsive to feedback, and able to tailor the Shopify and Odoo work to our specific business requirements rather than relying on a one size fits all approach.

Are there any areas for improvement or something Trionex Private Limited could have done differently?

One area for improvement would be even more proactive communication around timelines, dependencies, and upcoming requirements. Overall, however, the team was responsive and handled changes and feedback well throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Aerocable Private Limited, an internet service provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trionex Private Limited to accomplish for Aerocable Private Limited?

We hired Trionex Private Limited to develop and provide technology solutions for our ISP operations.

SOLUTION

What was the scope of their involvement?

Trionex Private Limited implemented TrioRad as our CRM, AAA, and broadband billing platform, which helped us manage subscribers, authentication, services, and billing more efficiently. They also provided TrioTrace for IPDR management, regulatory compliance, and network reporting, along with TrioVox for voice billing and Class 4 voice-switching requirements. Overall, Trionex Private Limited provided us with reliable and practical solutions that streamlined our telecom operations and improved our overall management and reporting capabilities.

What is the team composition?

We worked with 2–5 teammates from Trionex Private Limited.

How did you come to work with Trionex Private Limited?

Someone referred Trionex Private Limited to me. I chose them because they were close to my geographic location, their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We worked together from December 2024 to January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project resulted in significant improvements in the efficiency and visibility of our ISP operations. We were able to centralize subscriber management, authentication, and broadband billing through TrioRad, while TrioTrace improved our ability to maintain IPDR records, meet regulatory requirements, and generate network reports. TrioVox streamlined our voice billing and switching operations. Overall, the solutions reduced manual operational work, improved reporting and data availability, and provided better control and visibility across our broadband and voice services.While we didn’t formally track specific percentage-based metrics, we observed clear operational improvements after implementation. Billing processes became more structured and accurate, IPDR and compliance reporting became significantly more efficient, and network information was readily available through centralized reporting. The automation also reduced reliance on manual processes for subscriber management, billing, and reporting, allowing our technical and operations teams to handle these activities more efficiently. Based on our operational experience, we estimate that Trionex Private Limited’s solutions saved our team approximately 15–25 hours per month across billing, IPDR/compliance reporting, and network reporting activities. The automation and centralized systems significantly reduced manual data handling and made routine billing and reporting tasks faster and more efficient.

How did Trionex Private Limited perform from a project management standpoint?

Trionex Private Limited demonstrated strong project management throughout the engagement. Their team maintained clear communication via in-person and virtual meetings, email, and messages, coordinated effectively with our technical and operations teams, and handled implementation and integration in an organized manner. The project milestones and deliverables were completed within the agreed timelines, and any issues encountered during implementation were addressed promptly. Overall, we were satisfied with their professionalism and ability to deliver on schedule.

What did you find most impressive or unique about them?

What impressed us most about Trionex Private Limited was their strong understanding of the telecommunications and ISP environment. Rather than providing generic software, they delivered solutions specifically suited to our operational requirements, including broadband AAA and billing, IPDR and regulatory compliance, network reporting, and voice services. Their ability to integrate these different operational requirements into practical, reliable platforms, combined with responsive technical support and a willingness to accommodate our evolving needs, made them a valuable technology partner.

Are there any areas they could improve?

Overall, we were satisfied with Trionex Private Limited’s performance and the project delivery. One area they could improve is providing even more detailed documentation and user training during the initial rollout, particularly for new team members. However, these were minor areas for improvement, and the Trionex Private Limited team was responsive to our feedback and requirements throughout the engagement.

BACKGROUND

Please describe your company and position.

I am the Founder & C.E.O of Inncodev (Private) Limited

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trionex Private Limited to accomplish?

• Custom ERP

SOLUTION

How did you find Trionex Private Limited?

Referral

Why did you select Trionex Private Limited over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Trionex Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trionex helped me building the custom ERP system for my business and I am very satisfied with the end results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverables were upto the mark and all requirements were met efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, on scope.

What was your primary form of communication with Trionex Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The project managers are technical and very knowledgeable.

Are there any areas for improvement or something Trionex Private Limited could have done differently?

.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Overhail

Describe what your company does in a single sentence.

Hair care brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trionex Private Limited to accomplish?

• Website development.

SOLUTION

How did you find Trionex Private Limited?

• Online Search
• Other

Why did you select Trionex Private Limited over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trionex Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trionex was responsible for the design and development of our website, including the overall UI/UX, website structure, responsive design, and implementation. They worked closely with us to understand our brand and requirements and translated them into a modern, user-friendly website. Key deliverables included the complete website design, responsive development for desktop and mobile, product and content integration, essential website functionality, and final deployment. They also supported us with revisions and refinements throughout the development process to ensure the final website aligned with our brand and business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional, responsive website that provided OverHail with a professional digital presence and a platform to showcase and sell its products online. The website was successfully launched with the required product pages, e-commerce functionality, and customer journey in place. It also enabled us to begin receiving and processing online orders directly through the website, supporting our transition from pre-launch to active online sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trionex managed the project professionally and maintained clear communication throughout the development process. They were responsive to our feedback and requirements and made the necessary adjustments as the project progressed. Whenever we had questions, changes, or new requirements, the team was approachable and quick to respond. Overall, they handled the project in an organized manner and delivered the key items within the agreed timeline.

What was your primary form of communication with Trionex Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Trionex was their ability to understand our vision and turn it into a clean, professional, and functional website. They were not just focused on development but also paid attention to the overall user experience and how the website represented our brand. Their willingness to understand our requirements, take feedback, and refine the work accordingly made the overall experience stand out.

Are there any areas for improvement or something Trionex Private Limited could have done differently?

We did not identify any significant areas for improvement during our project with Trionex. They understood our requirements, responded well to our feedback, and delivered the project according to our expectations. Overall, we were very satisfied with their work and collaboration.

BACKGROUND

Please describe your company and position.

I am the CEO of konduitsolutions

Describe what your company does in a single sentence.

We are providing network consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trionex Private Limited to accomplish?

• Implement ERP Solution

SOLUTION

How did you find Trionex Private Limited?

• Online Search
• Referral

Why did you select Trionex Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trionex Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website, ERP development and implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully implementation of requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver everything on time

What was your primary form of communication with Trionex Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Transparent communication

Are there any areas for improvement or something Trionex Private Limited could have done differently?

They are very professional.