Treeline

BACKGROUND

Please describe your company and your position there.

I work for an airline services company and am the VP of Marketing & Communication. I oversee all branding and communications projects, including oversight over four websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Treeline, and what were your goals?

We have worked with Treeline on the development of two stand-alone websites, an e-commerce section of an existing website, and maintenance of all of our websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with Treeline for about a decade or more through various companies, and have always enjoyed their flexibility and willingness to help us solve our problems. They are responsive and always willing to help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have built two Drupal sites for my company, one WordPress e-commerce site, and they assist with the maintenance and ongoing development of an additional WordPress and e-commerce site.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with various project managers and developers. All are flexible, responsive, and easy to work work. Leo has done the bulk of our development support and is extremely responsive and reliable.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We see consistent metrics on our site and are happy with the results of all projects.

Describe their project management style, including communication tools and timeliness.

Their team is very laid back and easy to work with. We typically have a weekly or bi-weekly sync-up to discuss upcoming initiatives and increase the frequency if we are working on a specific deliverable. We also communicate often via email.

What did you find most impressive or unique about this company?

Laid back atmosphere and friendly team

Are there any areas for improvement or something they could have done differently?

Not that immediately come to mind