TransPacific Software Pvt. Ltd

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of a jewelry store.

Describe what your company does in a single sentence.

Brick and Mortar Jewelry Store 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Build an E-comm Platform

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Referral

Why did you select TransPacific Software Pvt. Ltd over others?

• Pricing fit our budget
• Company values aligned

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full Scale, from scratch e-comm platfrom.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent from start to finish. Timelines were clearly communicated and consistently met, with deliverables arriving on schedule or sometimes even ahead of expectations. They kept everything highly organized, giving me regular updates and ensuring I always knew the status of the project. What impressed me most was how responsive they were to my needs—whether it was a small change, a big pivot, or just a quick clarification, they always listened carefully and acted quickly. I never felt like I was waiting around or being left in the dark; instead, I felt supported and confident that my project was in capable hands.

What was your primary form of communication with TransPacific Software Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with this team has been nothing short of outstanding. From the very beginning, they demonstrated an impressive ability to take my ideas, challenges, and goals and transform them into real, innovative solutions. Their communication is excellent—clear, prompt, and proactive at every step of the process. I always felt like I knew where things stood, and any time I had a question or concern, they were quick to respond and resolve it with patience and professionalism.

They’ve consistently gone above and beyond in their work, showing not only deep technical expertise but also a genuine commitment to creating an exceptional product and customer experience. Every problem I presented was solved thoughtfully and thoroughly, often with creative approaches that I hadn’t even considered. They were accommodating to changes, flexible with adjustments, and truly invested in making sure I was happy with the final result.

Special shoutout to Keerti, Laxman, and Prashant—their dedication and attention to detail really stood out. They took ownership of their work, were always available to collaborate, and brought a level of care that made me feel like my project was as important to them as it was to me.

We are just about finished with this project, and I already know I want to keep them as a lifelong partner for this website. In fact, I’ve decided to continue working with them on building out another one of my companies’ websites as well. That should tell you everything you need to know about the trust and confidence they’ve earned from me.

Overall, this is one of the best development teams I’ve ever worked with. They combine technical skill, innovation, and world-class customer service in a way that’s very rare to find. I wouldn’t hesitate to recommend them to anyone looking for a reliable and talented development partner.

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Robinhood Diamonds

Describe what your company does in a single sentence.

We are an affordable luxury jewelry company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• E-commerce website

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Referral

Why did you select TransPacific Software Pvt. Ltd over others?

Referred to me

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Some deliverables include custom ring, earring, and pendant builder. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Without the development company, our website would not be up and running. Making all the builders make our website easy to work with and funtctional to our customers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not only did the development team have a dedicated project manager (which was not the same with other companies we have worked with in the past), every project is delivered on time and exactly how we wanted. Every problem or change we want was addressed promptly and efficiently. Communication was very important to us and they only exceeded expectations, but made us feel like they were right in the office with us. 

What was your primary form of communication with TransPacific Software Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Again, we cannot say how great the team was and especially the dedicated project manager. Our company feels like the organization and communication was unlike other companies we have worked with in the past. We can not recommend this them enough. 

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

There is not anything we can think of to change about this team. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a jewelry retail company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish for your retail jewelry company?

We needed help creating a functional and professional ring builder website.

SOLUTION

What was the scope of their involvement?

TransPacific Software Pvt. Ltd has helped us develop a robust ring builder website that perfectly suits our needs at an appropriate price. The website includes diamond feed connections, the ability to handle many jewelry product variations, and the ability to add features without crashing the website. Additionally, the website is easy to use and maintain.

What is the team composition?

We’ve been working with three support members from TransPacific Software Pvt. Ltd.

How did you come to work with TransPacific Software Pvt. Ltd?

I found TransPacific Software Pvt. Ltd through industry connections and chose them because I felt they were the right fit for my needs.

What is the status of this engagement?

We started working together in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of our website requests have been fulfilled. Moreover, the TransPacific Software Pvt. Ltd team has been able to easily understand and achieve our requests.

How did TransPacific Software Pvt. Ltd perform from a project management standpoint?

TransPacific Software Pvt. Ltd has provided great customer service and time management. Regarding communication, we use WhatsApp, email, and video calls.

What did you find most impressive about them?

TransPacific Software Pvt. Ltd has been extremely helpful and easy to work with. Additionally, they suggest alternative methods to achieve our goals if our ideas aren’t possible.
Are there any areas they could improve?

No.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a jewelry retailer. 

Describe what your company does in a single sentence.

We're selling high-end, customized fine jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Relaunching website via Shopify, without loss of traffic or conversion
• Enabling custom backend processes

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

• Referral
• Other

Why did you select TransPacific Software Pvt. Ltd over others?

Good value for cost

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Transpacific on a full website relaunch, moving from a custom-coded setup to Shopify. This was a big project for us, especially because transferring all of our existing content was tricky due to the old system. They managed the migration smoothly and made sure nothing was lost along the way. Beyond the relaunch itself, the team built custom backend features that really streamlined our internal processes. What impressed us most was how carefully they handled the SEO side of things — one of our main goals was to switch to Shopify without losing any of our rankings, and they pulled it off perfectly. The collaboration has now continued into ongoing maintenance and optimization. Communication has been easy throughout: we had a dedicated project manager, but also direct access to the tech team. Weekly update calls, plus quick replies on WhatsApp and Basecamp, made the whole process transparent and stress-free. Overall, the move to Shopify has helped us significantly reduce risk and costs, while giving us a much more stable and scalable setup. I’d definitely recommend Transpacific to anyone looking to relaunch or optimize their ecommerce website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome we were looking for was a smooth transition from our custom-coded site to Shopify without losing SEO performance — and that was a complete success. Our rankings and organic traffic remained stable, which was a major concern going into the project.

Another key result was a clear reduction in risk and ongoing costs. By moving to Shopify, we no longer rely on custom code that only a handful of developers could maintain, and updates are now much easier and faster to handle.

On the operations side, the custom backend features the team built have streamlined internal processes and reduced the amount of manual work needed. This has freed up time for our team and made day-to-day management much more efficient.

Overall, the project delivered exactly what we needed: stability, cost-effectiveness, and a system that supports our growth going forward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was clear and well-structured. We had a dedicated project manager who kept everything organized, while still having direct access to the tech team whenever needed. We had weekly update calls to stay aligned, and day-to-day communication via WhatsApp and Basecamp was quick and responsive.

They consistently delivered on time, and when we had new requests or adjustments, they were flexible and found solutions quickly. The combination of structured planning with easy, approachable communication made the whole process smooth and stress-free.

What was your primary form of communication with TransPacific Software Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how they combined technical expertise with a very down-to-earth and approachable way of working. Migrating from a fully custom-coded site to Shopify while protecting SEO was a complex challenge, but they handled it with confidence and precision.

At the same time, their communication style stood out — the mix of having a project manager for structure, plus direct access to the developers, made everything feel transparent and collaborative. It never felt like we were “just another client,” but rather that they were genuinely invested in the success of our project.

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

There weren’t any major issues, but if I had to point out areas for improvement, I’d say that sometimes it wasn’t entirely clear how long certain tasks would take — I had to ask proactively to get that clarity. Also, while Basecamp worked fine, I personally would have preferred a kanban-style project board to get a better overview of progress, priorities, and blockers at a glance.

That said, what really stood out to me was how open the team was to feedback. Whenever I requested a change in how we worked together — for example, adding weekly calls — they were flexible and immediately implemented it. That willingness to adapt to our preferred style of collaboration was a big plus and made the partnership feel smooth and supportive overall.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of AFOI MAKRIADI, a jewelry and diamond manufacturing and selling company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransPacific Software Pvt. Ltd?

I needed a custom solution for my jewelry website.

SOLUTION

What was the scope of their involvement?

TransPacific Software Pvt. Ltd. created a new website from scratch and upgraded my old website. The websites have a custom ring, pendant, and earring builder with a selection of thousands of diamonds and gemstones. Their work includes website development and design, SEO, and multilingual capabilities.

What is the team composition?

We worked with 3–4 teammates from TransPacific Software Pvt. Ltd.

How did you come to work with TransPacific Software Pvt. Ltd?

I found them through an online search. They looked very specialized in what they do, so I chose them.

What is the status of this engagement?

The first website was developed between May–July 2023. The second website started in May 2025 and is currently in progress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sales and traffic have increased, and we’ve brought many new customers to my store.

How did TransPacific Software Pvt. Ltd perform from a project management standpoint?

We communicate via Basecamp, email, and WhatsApp. TransPacific Software Pvt. Ltd. delivers on time and responds well to my needs. I’m satisfied with their project management.

What did you find most impressive about them?

TransPacific Software Pvt. Ltd.’s expertise in jewelry website building is impressive.

Are there any areas they could improve?

They could give a little more guidance on some things, but the work has been satisfactory in general.

BACKGROUND

Please describe your company and position.

I am the Manager of FAR INNOVATIONS LLC

Describe what your company does in a single sentence.

Diamonds and jewelry e-commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?
Integrating Ring Builder

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Online Search

Why did you select TransPacific Software Pvt. Ltd over others?

Technical Expertise

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired TPS to integrate ring builder into my e-commerce website. The challenging part was to customize the ring builder acording to the existing design and look. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful and seamless integration of the ring builder into an existing e-commerce website built on WP/Woo

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, deliverables were met successfully. Might have taken a bit longer, but given the complexity this can be expected and I cannot complain.

What was your primary form of communication with TransPacific Software Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Their focused technical expertise. They're specialists and niche in a way that makes them more aware of challenges, and given their experience of developing in the same niche, their technical expertise is great. You save a lot of time working with a company that is niche and deals with a lot of diamond and jewelry-related projects.

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

Providing responsive Figmas along with desktop version figmas would be great. 

BACKGROUND

Please describe your company and position.

I am the Founder of Kiera wang fine jewellery

Describe what your company does in a single sentence.

Recommended by a diamond supplier

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Lab diamond integration

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Referral

Why did you select TransPacific Software Pvt. Ltd over others?

Referred to me

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lab diamond integration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The diamond integration has been expertly executed and is highly effective for jewelry e-commerce. The team possesses extensive experience in this area, will definitely come back for more integration 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with TransPacific Software Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extensive knowledge about Jewellery 

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the Manager of Derco

Describe what your company does in a single sentence.

Jewelry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Make a great website

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Online Search

Why did you select TransPacific Software Pvt. Ltd over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Diamond search tool

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All completed 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met all our needs on time 

What was your primary form of communication with TransPacific Software Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great service 

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing partner⁹ of a jewel company

Describe what your company does in a single sentence.

We are a jewellery brand both manufacturer and retail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Create a fully comprehensive e-commerce website with customizable create your piece modules

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Online Search

Why did you select TransPacific Software Pvt. Ltd over others?

High ratings

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating an e-commerce website coded from scratch, assisting in maintanence and support as well as creating a vibrant diverse create your own pieces modules based on multiple supplier APIs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering the website on time and swiftly adapting to dynamic changes 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and on-scope

What was your primary form of communication with TransPacific Software Pvt. Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Their experience in creating advanced jewellery e-commerce sites was impressive.

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Joel Graham cc

Describe what your company does in a single sentence.

We specialise in engagement rings and jewellery 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransPacific Software Pvt. Ltd to accomplish?

• Website Design

SOLUTION

How did you find TransPacific Software Pvt. Ltd?

Online Search

Why did you select TransPacific Software Pvt. Ltd over others?

High ratings

How many teammates from TransPacific Software Pvt. Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built a custom website for ring builder with diamonds and gemstones. The website is very well made and they have a great understanding of the jewellery industry. They are a great team to work with and always respond to messages. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing the website function correctly and fast:) 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prashant the owner of TPS has probably the most knowledge in the field of complex e-com web design and functionality that I have met. 
Laxman always gives great advice and guidence.
Keerti too has great organisational skills and knowledge. 

What was your primary form of communication with TransPacific Software Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge 

Are there any areas for improvement or something TransPacific Software Pvt. Ltd could have done differently?

No