TracSoft Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.9
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Proficient Project Management

Clients commend TracSoft for their project management skills, noting timely deliveries and responsiveness. They are described as attentive and committed, ensuring projects are completed within the agreed timeframe and budget.
Successful Website Development

TracSoft effectively completed web development projects, meeting client objectives and delivering final products that satisfied clients' needs. Their ability to create user-friendly, well-designed websites is consistently praised.
Responsive and Professional Team

The team at TracSoft is noted for their professionalism and responsiveness, going above and beyond to meet client needs and address any challenges that arise during projects.
No Noted Areas for Improvement

Clients consistently report satisfaction with TracSoft's services and outcomes, with no significant areas for improvement mentioned. This reflects a high level of client satisfaction.
Enhanced User Experience

TracSoft successfully improved website user experiences, notably reducing the time it took for customers to find products and enhancing overall site navigation and functionality.

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Search Engine Optimization Web Design Web Development
Content development Other SEO
Confidential
Feb. 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Their SEO work is great.”

Aug 4, 2026

Director, Columbus Christian Counseling Center

Josh Bryson

Medical
Columbus, Georgia
1-10 Employees
Online Review

TracSoft has designed, developed, and released a new website for a counseling center. The team has partnered on the site's content and also provided SEO services.

TracSoft has increased the client's click rate, inquiry calls, and paying customers. The team has a great eye for design and is incredibly kind and hardworking. TracSoft's project management is great; they are timely and helpful. The client communicates with them via in-person and virtual meetings.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Columbus Christian Counseling Center, a counseling center . We assist individuals and families who need professional guidance to cope with and overcome challenges that interfere with living a rich and full life.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TracSoft?

We needed to completely remake our webpage.

SOLUTION

What was the scope of their involvement?

TracSoft has worked with our staff, administrators, and clinical staff to develop a new webpage. The site offers updated services like matching clients with the best fit of clinicians, updating to modern standards, and better communicating our goals with prospective clients. The team has designed the website, handled development, partnered on content, and will be partners on future updates.

What is the team composition?

We’ve worked with 2–5 teammates from TracSoft.

How did you come to work with TracSoft?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in our click rate, calls, and clients. Every member of our team has remarked that the updated “Find a counselor” feature is phenomenal.

How did TracSoft perform from a project management standpoint?

They deliver on time. TracSoft’s project management is great; they’re timely and helpful. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Their SEO work is great. TracSoft has a great eye for design and is an incredibly kind, hardworking team.

Are there any areas they could improve?

No, there aren’t any.

RATINGS

5.0

Digital Strategy Web Development
Less than $10,000
Jan. - May 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"I was very pleased with all aspects of the work and relationship."

Jun 30, 2025

President, McRae Engineering

Stephen McRae

Other industries
Columbus, Georgia
1-10 Employees
Online Review
Verified

TracSoft was hired to develop a website for a structural engineering firm. The team also conducted a marketing analysis for the client.

TracSoft successfully completed the client's website. The team was personable, knowledgeable, and easy to work with. Moreover, they communicated effectively with the client through in-person meetings, email, and messaging apps. Overall, TracSoft handled every aspect of the project seamlessly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of McRae Engineering

Describe what your company does in a single sentence.

We are a structural engineering firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TracSoft to accomplish?

Website Development

SOLUTION

How did you find TracSoft?

Referral

Why did you select TracSoft over others?

Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and marketing analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finalized website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very friendly and knowledgeable. Easy to work with.

What was your primary form of communication with TracSoft?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of the process and the ease with which they created the site.

Are there any areas for improvement or something TracSoft could have done differently?

I was very pleased with all aspects of the work and relationship.

RATINGS

5.0

Content Marketing Web Design Web Development
Wix CMS
$10,000 to $49,999
Nov. 2022 - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were extremely professional and responsive."

Oct 30, 2023

Sales Manager, Universal Templates

Wendy Bauerschmidt

Other industries
Midland, Georgia
11-50 Employees
Online Review
Verified

TracSoft provided rebranding services for a stencils manufacturer. The project involved creating a new website, generating new content, capturing photos, and implementing online purchasing capabilities.

TracSoft effectively translated the client's vision into the new website. They maintained a professional and responsive approach, ensuring the project was delivered on time and within budget. Their proactive approach and professional attitude were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Universal Templates

Describe what your company does in a single sentence.

Leading manufacturer of EIFS and decorative concrete stencils.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TracSoft to accomplish?

Rebrand our website
create engaging content
implement online ordering

SOLUTION

How did you find TracSoft?

Referral

Why did you select TracSoft over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from TracSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were in need of rebranding of our website and product marketing content. This entailed a new website, new content, photos and creating online purchasing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TracSoft was able to take my vision and implement that into the new site. There were many changed that I made along the way, and they were right there to help me. We hit a couple hurdles and TracSoft lead the way to fix each and every one of them. Our project was a success!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alan and Joy were very attentive and committed to helping me deliver a project on time and within budget.

What was your primary form of communication with TracSoft?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Thier ability to go above and beyond without hesitation. They were extremely professional and responsive.

Are there any areas for improvement or something TracSoft could have done differently?

None.

RATINGS

5.0

Web Design Web Development
$10,000 to $49,999
Mar. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were quick to respond and easy to communicate with."

Oct 27, 2023

Marketing Manager, Master Wall Inc.

Stewart Smithwick

Manufacturing
Columbus, Georgia
51-200 Employees
Online Review
Verified

TracSoft was hired by a manufacturing company to redesign their website and improve its user experience. This involved developing and implementing multiple new databases and programs within the site.

TracSoft's work successfully reduced the time it took customers to find products on their website, showcasing an enhancement in the site's layout and overall user experience. The team consistently delivered on time, communicated clearly, and quickly responded to all concerns and requests.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Master Wall Inc.

Describe what your company does in a single sentence.

We are an EIFS, stucco, and coatings manufacturer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TracSoft to accomplish?

Redesign website
Develop tools within the website to improve customer satisfaction
Simplify our website design and layout

SOLUTION

How did you find TracSoft?

Referral

Why did you select TracSoft over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from TracSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tracsoft was hired to redesign our website and provide a better user experience for not only our customers but our employees as well. This including developing multiple new databases and programs within the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The time it took to find products on our page was reduced dramatically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always within the time frame that they gave us for certain projects within the website.

What was your primary form of communication with TracSoft?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were quick to respond and easy to communicate with.

Are there any areas for improvement or something TracSoft could have done differently?

No.

RATINGS

5.0

Showing 1-4 of 4 Reviews

Our Story

Since 1998, TracSoft has helped Chattahoochee Valley businesses grow through technology they can actually use. What started as a favor for a local business became a trusted agency serving 115+ clients. In 2023, Calvary Ministries purchased TracSoft — combining decades of digital expertise with a deeper purpose: helping local businesses thrive while supporting ministry in our community and beyond.

What Sets Us Apart

Faith-Based Ownership

TracSoft is owned by Calvary Ministries, a nonprofit. That means your investment doesn't just grow your business, it supports community and global ministry work. No other agency in the Chattahoochee Valley can say that.

Years of Local Depth

We're not a national agency that landed in Columbus, we are Columbus. Since 1998, we've built hundreds of client relationships on trust, with unmatched knowledge of the Chattahoochee Valley market.

Real AI & AEO Expertise

While most local agencies are still ignoring AI, we're already on the other side. We've built tools, frameworks, and retainer services around AI visibility — so your business gets found where people are actually searching.

Locations (1)

7201 Moon Road Columbus, GA, United States 31909

2 - 5

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Calvary Baptist Church

(1)

Josh Bryson

TracSoft

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TracSoft Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proficient Project Management

Successful Website Development

Responsive and Professional Team

No Noted Areas for Improvement

Enhanced User Experience

Reviews mentioning:

TracSoft Reviews

Website Design, Dev & SEO for Counseling Center

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & Marketing Analysis for Structural Engineering Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & Content Marketing for Stencils Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & Development for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

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Calvary Baptist Church