Name: Total Secure Technology
Address: 3284 Ramos Circle, Sacramento, United States, CA, 95827, US
Telephone: (916) 696-7200
Price range: $150 - $199
Rating: 5.0

Best in class managed IT service provider

Headquartered in Sacramento, CA, Total Secure Technology is a premier provider of integrated IT and cybersecurity solutions. We serve as your dedicated Managed Service Provider (MSP) and Managed Security Services Provider (MSSP), empowering organizations to increase efficiency, profitability, and operational resilience.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Sacramento, CA
Year founded
Founded 1999
Languages
Timezones

Service Lines

Cybersecurity: 40%
IT Managed Services: 40%
IT Strategy Consulting: 20%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 100%

Cybersecurity Technologies

JumpCloud: 50%
Okta: 50%

Digital and IT Strategy Consulting Focus

IT Service Management Consulting: 30%
IT Operations Management Consulting: 20%
IT Governance: 15%
Virtual CIO Services: 15%
IT Assessment: 10%
IT Consolidation: 10%

IT Managed Services Focus

Disaster Recovery: 20%
Hardware: 15%
Help desk: 15%
Network: 15%
Security: 15%
Managed Hosting Services: 10%
Telecom: 10%

Industries

Dental: 15%
Financial services: 15%
Legal: 15%
Manufacturing: 15%
Medical: 15%
Non-profit: 15%
Business services: 10%

Clients

Small Business (<$10M): 75%
Midmarket ($10M - $1B): 25%

Cybersecurity IT Managed Services Disaster Recovery Help desk Network Security

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.5 /5

What Clients Have Said

Total Secure Technology offers competitive pricing and good value for cost, with projects ranging from $50,000 to over $500,000. Clients appreciate timely delivery, responsiveness, and support, consistently highlighting effective communication and a strong understanding of business needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Total Secure Technology Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.7
Cost 4.5
Willing to Refer 4.9

Top Mentions

Review Highlights

Need for Improved Flexibility

Some clients suggest that Total Secure Technology could improve by offering more flexible service hours to better accommodate varying client schedules and needs.
Effective Security and Compliance Solutions

Total Secure Technology provides advanced security solutions and compliance support, helping clients avoid data loss and cyber threats while ensuring IT systems are up-to-date and secure.
Reliable IT Support and Fast Response

Clients appreciate Total Secure Technology for their reliable IT support and fast response times, often resolving issues within 30 minutes and preventing downtime and cyber breaches. Their efficiency in handling technical problems is a key strength.
Commitment to Understanding Client Needs

Several clients commend Total Secure Technology for their dedication to understanding and aligning with their business needs, which fosters a strong partnership and enhances service delivery.
Strong Project Management Skills

Total Secure Technology is praised for their project management, consistently delivering projects on time and within budget. They maintain thorough communication and documentation, which clients find beneficial.
High Customer Satisfaction

Clients express high satisfaction with Total Secure Technology's services, noting their friendliness, professionalism, and ability to adapt to client communication preferences.

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Application Management & Support Application Testing
Less than $10,000
Apr. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 5.0

''Our repairs and updates were completed as requested.''

Apr 25, 2023

Executive, Vision One Credit Union

Anonymous

Business services
Sacramento, California
1-10 Employees
Online Review
Verified

A commercial credit union hired Total Secure Technology for server maintenance and support. They helped the client enhance the security of their products, service them, and update the platform's technology.

Total Secure Technology delivered everything on time thanks to their commitment to work even after hours. Total Secure Technology used in-person meetings and email as their main tools to ensure a good project management experience. The client also praised their friendliness and responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Vision One Credit Union

Describe what your company does in a single sentence.

We are a commercial credit union specifically for eye doctors and service them across the USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

for the safety and security of our products
service our products
latest technology and security

SOLUTION

How did you find Total Secure Technology?

Online Search

Why did you select Total Secure Technology over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

What was the size of Total Secure Technology’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

change and updates to our server for remote users

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the work was completed before during and after hours to be sure the work could be done as quickly as possible

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was completed in a timely matter and our repairs and updates were completed as requested

What was your primary form of communication with Total Secure Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

response time and delivery of work - always with a smile

Are there any areas for improvement or something Total Secure Technology could have done differently?

Not that I can think of at this time

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$200,000 to $999,999
Nov. 2020 - Ongoing

4.5

Quality: 4.5

Schedule: 3.5

Cost: 4.5

Willing to Refer: 4.5

"They are very receptive and quick to pivot to fit our needs."

Jul 20, 2023

Executive, Association Management Concepts

Anonymous

Real estate
Sacramento, California
11-50 Employees
Online Review
Verified

Total Secure Technology manages the network of a homeowners association management company. The team works on ensuring the client's compliance with security standards and provides on-demand support for issues.

Thanks to Total Secure Technology's services, the client doesn't experience any security issues. Their technological system operates efficiently with little downtime, and their technical support needs are met on time. Moreover, the team is receptive to feedback. Their teammates are also friendly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at Association Management Concepts

Describe what your company does in a single sentence.

Manage Homeowners Associations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

To keep our information secure
To keep us up to date with technology

SOLUTION

How did you find Total Secure Technology?

Vendor Marketing

Why did you select Total Secure Technology over others?

Close to my geographic location
Great culture fit
Company values aligned

How many teammates from Total Secure Technology were assigned to this project?

I've worked with most if not all of their staff.

Describe the scope of work in detail. Please include a summary of key deliverables.

Total Secure currently manages our network and ensures we are secure and compliant. On top of that, they outfit our employees with computers as needed and they provide on demand tech support for any issues that arise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have not had any issues with security. Our technology is operating efficiently with little downtime. Our technical support needs are being met in a timely manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Like many companies, turnover often creates delays and lapses in efficiency. There were times when things were delayed. However, they are very receptive and quick to pivot to fit our needs. They also, host quarterly meetings to discuss their performance and areas of improvement.

What was your primary form of communication with Total Secure Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Every person I work with there is extremely friendly and easy to work with. I think that starts with their owner and funnels down.

Are there any areas for improvement or something Total Secure Technology could have done differently?

I think communication is an area where every company can improve. But I have seen them take positive steps in improving over the years.

RATINGS

4.5

IT Managed Services
Hardware Network Other IT managed services Security
Confidential
July 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They're always trying to understand our business and how to be a true partner."

May 22, 2026

Customer Service Rep, Hose Connection Rubber Supply

Bob Grimm

Advertising & marketing
Stockton, California
11-50 Employees
Online Review
Verified

Total Secure Technology provides managed and professional IT services for a hydraulic hose distributor. The team has replaced servers, set up a new location, created a site-to-site VPN, and replaced computers.

Total Secure Technology has delivered quality work quickly, with an average response time of 30 minutes. The team has helped the client avoid downtime and cyber breaches. Total Secure Technology is friendly, understanding, and communicative via virtual meetings. The projects are within budget.

BACKGROUND

Introduce your business and what you do there.

I’m a customer service representative for Hose Connection Rubber Supply. We’re a hydraulic and industrial hose distributor in the Stockton, California area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed reliable IT knowledge, a fast response time, and good customer service.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides managed and professional IT services. They’ve replaced servers, set up a new location, created a site-to-site VPN, and replaced computers.

What is the team composition?

We work with 2–5 people from Total Secure Technology.

How did you come to work with Total Secure Technology?

Someone referred Total Secure Technology to me.

What is the status of this engagement?

We started working with Total Secure Technology in July 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We feel known and understood by Total Secure Technology. They deliver quickly and have good response times. Our average response time is 30 minutes, and we haven’t had any downtime or cyber breaches.

How did Total Secure Technology perform from a project management standpoint?

They deliver on time and are very friendly. The projects are within budget and never go out of scope. We communicate via virtual meetings.

What did you find most impressive about them?

They’re always trying to understand our business and how to be a true partner.

Are there any areas they could improve?

We’d like fewer on-site visits.

RATINGS

5.0

IT Managed Services
Managed Software Application & Solutions Hardware Help desk Network Other IT managed services Security
Confidential
Jan. 2010 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"We've been impressed with how they want to understand our business."

Feb 12, 2026

Senior Accountant, Raymus Homes

Jill Turner

Real estate
Manteca, California
11-50 Employees
Online Review
Verified

Total Secure Technology provides managed IT and application support for a homebuilder company. The team has installed and set up servers and workstations.

Thanks to Total Secure Technology, we have no end-of-life computers and advanced security to meet compliance. The team also provides help desk support with response times of 30 minutes, network management, and firewalls.

BACKGROUND

Introduce your business and what you do there.

I’m a senior accountant at Raymus Homes, a homebuilder company focused on quality craftsmanship, exceptional customer care, and community investment. We build neighborhoods and support local initiatives for generations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed help with managed IT support and projects for IT security and hardware replacements.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides managed security, managed IT support, and application support. The team has also installed and set up servers and workstations.

What is the team composition?

We work with two teammates from Total Secure Technology.

How did you come to work with Total Secure Technology?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in January 2010, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Total Secure Technology, we have no end-of-life computers and advanced security to meet compliance. The team also provides help desk support that is answered in 30 minutes, network management, and firewalls. Overall, they’ve reduced our downtime by 70%, improved our financial forecasting and budgeting, and simplified our network.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology delivers on time and provides well-documented and scheduled work. We communicate through in-person and virtual meetings, and they provide weekly project updates.

What did you find most impressive about them?

We’ve been impressed with how they want to understand our business and make us feel known and understood.

Are there any areas they could improve?

They could be more flexible with their hours.

RATINGS

5.0

Cybersecurity IT Managed Services
Managed SIEM Services Other IT managed services Security Network Security
Confidential
Mar. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They are very nice people to work with."

Dec 26, 2025

Office Administrator, M Neils Engineering

Anonymous

Other industries
95825 Sacramento, CA
11-50 Employees
Online Review
Verified

Total Secure Technology provides managed IT support for an engineering company. The team handles SIEM, EDR, MDR, DNS, spam filtering, backups, and security, and has conducted server and email migrations.

Total Secure Technology's work has helped the client reduce downtime, avoid data loss, and protect them from phishing attempts. The team has provided security awareness training and excels in project management. Total Secure Technology delivers work on time and is nice to work with.

BACKGROUND

Introduce your business and what you do there.

I’m an office administrator for M Neils Engineering, an engineering company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed help with security and managed IT support after our in-house IT person retired.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides managed IT support, SIEM, EDR, MDR, DNS filtering, spam filtering, backups, and other projects. The team has also worked on server migration, email migration, and advanced security deployment.

What is the team composition?

We work with 2–5 teammates from Total Secure Technology.

How did you come to work with Total Secure Technology?

We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, offered good value for the cost, and had company values that aligned with ours.

What is the status of this engagement?

We started working with them in March 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our IT is working correctly, and we have no downtime. Total Secure Technology has helped us reduce downtime, avoid data loss, and protect us from phishing attempts through spam filtering. The team has also provided security awareness training.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology's project management is great, and they deliver on time. We communicate through in-person and virtual meetings.

What did you find most impressive about them?

They are very nice people to work with.

Are there any areas they could improve?

They could provide training videos on what to expect when there's a change.

RATINGS

5.0

Cybersecurity IT Managed Services
Dark Web Monitoring Managed SIEM Services Hardware Other IT managed services Security Network Security
$50,000 to $199,999
Oct. 2022 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Total Secure Technology has helped us have less downtime."

Nov 5, 2025

Administrative Assistant, Pacific Hearth and Home

Julie Nightengale

Manufacturing
Rancho Cordova, California
11-50 Employees
Online Review
Verified

Total Secure Technology provides managed IT & cybersecurity services for a fireplace installation company. Their work has included conducting research and providing security awareness and end-user training.

Total Secure Technology has helped the client improve their IT security, structure, and reliability, resulting in 50% less time spent on tech issues. The team has been responsive, communicative, and thorough. Their project management has been great, and their documentation has been helpful.

BACKGROUND

Introduce your business and what you do there.

I’m an administrative assistant at a manufacturing company. We sell and install fireplaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish for your fireplace sales and installation business?

We needed help optimizing our operations so we could focus on our work and not on IT issues.

SOLUTION

Can you describe the scope of work Total Secure Technology handled for your project?

Total Secure Technology has onboarded us with advanced security, replaced computers, and helped us with an office move. The team has installed up to two managed security gateway appliances, one domain on security awareness end-user training, and 10 advanced endpoint detection and response systems. They’ve also installed 10 DNS web gateway security systems, conducted dark web research, and managed our server/firewall SIEM (security incident and event management).

What is the team composition?

We’ve worked with 6–10 teammates from Total Secure Technology.

How did you come to work with Total Secure Technology?

We found them through an online search. We chose them because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, and offered good value for the cost.

How much have you invested with them?

So far, we’ve spent around $50,000–$199,999 with them.

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had things accomplished on time. Total Secure Technology has helped us have less downtime, more security, more structure, better support, more reliability, business engagement, and strategic planning. I’ve had to spend 50% less time on tech-related issues. Our old company used to take forever to respond and get someone troubleshooting. Total Secure Technology answers the phone live, and I know that the handoff to service is within an hour.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology’s project management is great. They’re very thorough and have plenty of communication and documentation. We communicate via in-person and virtual meetings.

What did you find most impressive about them?

They have a desire to help us run our business efficiently and securely.

Are there any areas they could improve?

They could make us change our security posture faster.

RATINGS

5.0

IT Managed Services
Governance & Compliance Assessments Help desk Other IT managed services Security
Confidential
June 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"Total Secure Technology's project management is great."

Sep 26, 2025

Controller, ABC Ready Mix

Andrew Gilmore

Manufacturing
Elverta, California
1-10 Employees
Online Review
Verified

Total Secure Technology provides managed IT services for a concrete supply company. The team provides help desk support, computer and server patching, antivirus, endpoint protection, and security training.

Total Secure Technology's work has reduced the client's issues by 30%. The team excels at project management and is very communicative. Moreover, the client loves Total Secure Technology's customer service, and the team has provided timely deliverables and stayed on track throughout the engagement.

BACKGROUND

Introduce your business and what you do there.

I'm the controller of a concrete supply company in Northern California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed help with cybersecurity to prevent our systems from being compromised, crashing, and losing technical ability.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides remote and on-site help desk support, computer and server patching, antivirus, advanced endpoint protection, DNS filtering, spam filtering, SIEM, backups, MFA, password management, and security awareness training. The team is also helping us get in compliance with security standards.

What is the team composition?

We've worked with 10 teammates from Total Secure Technology.

How did you come to work with Total Secure Technology?

We found them through a referral from a mutual business contact.

What is the status of this engagement?

We started working together in June 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure the effectiveness of Total Secure Technology's work by how smoothly our operations run and how many issues we have. Since working with them, we've reduced our issues by 30%.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology's project management is great. The team is very communicative and delivers on time and on track. We communicate via phone and in person.

What did you find most impressive about them?

We love Joel's customer service. I called about my email not working, was greeted by an actual human, and got my ticket started. A technician called me back quickly, and my problem was resolved in less than 15 minutes. Sebastian was very helpful and explained my issue while resolving it. Thanks again!

Are there any areas they could improve?

They could help us understand the importance of some of the tools better so that people don't ignore them.

RATINGS

5.0

Application Management & Support IT Managed Services Other IT Consulting and SI
Disaster Recovery Help desk Other IT managed services Security
$50,000 to $199,999
Oct. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project has gone well overall."

Aug 22, 2025

Controller, Sacramento Refrigeration

Sarah Smallwood

HVAC
Sacramento, California
11-50 Employees
Online Review
Verified

Total Secure Technology provides managed IT services for an HVAC company. The team has replaced the client's servers, set up disaster recovery, helped them restructure their files, and provided IT support.

Total Secure Technology's work has eliminated downtime, saved costs, and avoided cyber threats. The team is easy to work with, delivers on time, and adjusts based on the client's business needs. Moreover, they've communicated via email. The team's fast support and follow-ups stand out.

BACKGROUND

Introduce your business and what you do there.

I'm the controller of an HVAC company. We offer 24/7 emergency services for refrigeration and HVAC equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed fast and professional IT support.

SOLUTION

What was the scope of their involvement?

Total Secure Technology has replaced our servers, set up disaster recovery, and helped us restructure our files. The team also provides IT support and email migration services.

What is the team composition?

We've worked with five teammates from Total Secure Technology.

How did you come to work with Total Secure Technology?

We found them on Google. We chose them because they were fast and responsive when we had issues.

How much have you invested with them?

We've spent $130,000.

What is the status of this engagement?

We started working with them in October 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Total Secure Technology provides fast support, saving us money, eliminating downtime, and avoiding cyber threats. We don't have issues with our people not being able to work, and we don't have to worry about losing data.

How did Total Secure Technology perform from a project management standpoint?

They deliver on time, do lots of follow-ups, and adjust based on our business needs. We communicated via email.

What did you find most impressive about them?

They're very easy to work with and don't talk too technically.

Are there any areas they could improve?

They could move faster, but the project has gone well overall.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Mobility Strategy
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are easy to work with."

May 13, 2025

Operations Manager, Hunt and Sons, Inc.

Anonymous

Supply Chain, Logistics, and Transport
Sacramento, California
201-500 Employees
Online Review
Verified

Total Secure Technology provides managed IT services for a fuel distribution company. The team has managed the client's IT security, support, and infrastructure for eight years, handling several projects.

Since the engagement began, Total Secure Technology has saved the client hundreds of thousands of dollars. The team delivers projects on time and within budget. Total Secure Technology adapts to the client's communication style and preferences and focuses on the business impact of its work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Operations Manager at Hunt and Sons, Inc.

Describe what your company does in a single sentence.

Fuel Distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

Managed IT Security
Managed IT Support
Managed IT Infrastructure as a Service

SOLUTION

How did you find Total Secure Technology?

Referral

Why did you select Total Secure Technology over others?

High ratings
Great culture fit
Referred to me
Company values aligned

How many teammates from Total Secure Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Total Secure Technology has provided our organization with Managed IT security/Support for the past 8 years. We have done well over $500,000.00 worth of IT projects with them since beginning our engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By our estimation, Total Secure Technology has saved us hundreds of thousands of dollars since beginning our engagement with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver their projects on time and on budget.

What was your primary form of communication with Total Secure Technology?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are easy to work with, adapt to your communication style/preferences and keep us from having to get too technical and focus on the business impact.

Are there any areas for improvement or something Total Secure Technology could have done differently?

I wish we would have found them sooner.

RATINGS

5.0

Cybersecurity IT Managed Services
Hardware Help desk Other IT managed services Security
$50,000 to $199,999
Apr. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Total Secure Technology is very well organized."

Apr 22, 2025

Operations Manager, Janitorial Services Company

Anonymous

Cleaners
Elk Grove, California
1-10 Employees
Phone Interview

Total Secure Technology provides managed IT services and cybersecurity for a janitorial services company. The team has helped with virus alerts, threat monitoring, systems setup, and email migration.

Total Secure Technology has been a valuable partner. The team has decreased the client's workload and provided a good ROI. Total Secure Technology is consistent, organized, and communicative via email and phone calls. The team provides detailed reports and makes the client feel valued.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the operations manager of a company that provides janitorial services for other companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed help with IT managed services and cybersecurity.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides IT managed services and cybersecurity. The team helps with virus alerts and threat monitoring, and they've configured SharePoint for us. A few years ago, we also worked on an email migration project. Total Secure Technology has replaced our workstations over the years and has been good about letting us know when things are coming up.

As for the process, Total Secure Technology tries to troubleshoot remotely. If they can't figure it out remotely, they send someone on-site. Still, the team can fix about 90% of our issues remotely.

What is the team composition?

We've worked with several individuals over the years, including Alex and Kevin, who are help desk technicians at different levels.

How did you come to work with Total Secure Technology?

We found Total Secure Technology through a Google search. We did an initial call and hit it off. The team's pricing was good, and they checked all the boxes, so we went with them.

How much have you invested with them?

We've spent about $120,000. We spend around $1,500 per month, but that cost varies depending on the size of our different projects.

What is the status of this engagement?

We started working together around April 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Total Secure Technology has taken a load off my shoulders. The team has decreased the amount of tech support on my plate. I've saved at least eight hours a week since working with Total Secure Technology. The team has also provided a good ROI.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology has been consistent in terms of project delivery. The team sends many updates, reports, and statuses. The reports are very thoughtful and detailed. Total Secure Technology is very well organized.

We use a ticketing system, email, and phone calls to communicate.

What did you find most impressive about them?

I've never had an issue with someone from their team talking down to me, which is usual when talking to technical people. Total Secure Technology makes me feel like a person, which is appreciated.

Are there any areas they could improve?

When we started working with Total Secure Technology, they were still trying to learn the system and our dynamics. There were some rough patches, but we were in a good spot now, so I have no complaints.

Do you have any advice for potential customers?

Pay attention to the emails that come in when you're setting up. Put the time in at the beginning, and it will be easy.

RATINGS

5.0

"We have a long-term relationship now. They've made our experience comfortable."

Application Management & Support Cybersecurity IT Managed Services IT Strategy Consulting
Other app platform Windows server Breach Detection & Incident Response Identity & Access Management Cybersecurity Consulting
Confidential
Oct. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I was most pleased with their kindness and helpfulness."

Jun 8, 2023

Office Manager, Concrete North, Inc.

Jenny Freitas

Other industries
Elk Grove, California
51-200 Employees
Online Review
Verified

Total Secure Technology provides cybersecurity services for a concrete contractor. They've provided the client with an OT (operational technology) team to help them achieve server protection and operational ease.

Thanks to Total Secure Technology, the client has resumed operations in less than 24 hours. The service provider goes above and beyond, ensuring the client's needs are met. Their kindness, helpfulness, and accommodating approach are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Concrete North, Inc.

Describe what your company does in a single sentence.

Place Finish Structural and Site Concrete

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

Protection
Ease
Server

SOLUTION

How did you find Total Secure Technology?

Online Search

Why did you select Total Secure Technology over others?

High ratings
Close to my geographic location

How many teammates from Total Secure Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were in desperate need of an OT team to come in and help get us back up and runnin

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were up and running and secure in less than 24 hours

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always gets back to us and makes sure we are taken care of, they explained what was going on and they got us back on line

What was your primary form of communication with Total Secure Technology?

In-Person Meeting

What did you find most impressive or unique about this company?

I was most pleased with their kindness and helpfulness.

Are there any areas for improvement or something Total Secure Technology could have done differently?

N/A

RATINGS

5.0

Showing 1-11 of 12 Reviews

Our Story

Total Secure Technology is where proactive IT support meets exceptional relationships. We want to help ensure that your company runs smoothly, free from IT issues and security threats. With 28+ years supporting local business owners, a 98% customer satisfaction rating, and highly ceritifed technicians, we will provide you with reliable and effective IT support.

Commonly Asked Questions

A Managed Service Provider (MSP) proactively manages and supports a company's technology infrastructure. Services typically include IT help desk support, cybersecurity, network management, cloud services, Microsoft 365 administration, backup and disaster recovery, and strategic IT planning. An MSP helps businesses reduce downtime, improve security, and control IT costs.

Healthcare, manufacturing, legal, finance, construction, education, and professional services organizations benefit significantly from managed IT services because they rely heavily on technology, security, compliance, and business continuity.

Yes we can help you secure sensitive data, establish governance policies, implement Microsoft Copilot and ChatGPT solutions, and train employees on responsible AI usage. We will ensure that AI adoption aligns with security and compliance requirements.

We have a great average response time that is consistently less than 30 minutes!

Our cybersecurity services include 24/7 monitoring, endpoint protection, email security, multi-factor authentication (MFA), vulnerability management, employee security awareness training, backup and disaster recovery, and incident response planning. By implementing multiple layers of protection, we help businesses strengthen their security posture and minimize operational disruptions.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

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Verified Client Reviews: 10

Overall Review Rating: 5

Source: Clutch

Last Updated: May 22, 2026

Business Entity

Business Entity Name	Networking Solutions Corporation of California
Source	California Secretary of State
Jurisdiction of Formation	California
Date of Formation	January 16, 2008
Status	Active
Last Updated	August 1, 2023
ID	3062038

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

3284 Ramos Circle Sacramento, CA, United States 95827

10 - 15

Contact Total Secure Technology

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Hose Connection & Rubber Supply

(1)

Bob Grimm

PACIFIC HEARTH & HOME INC

(1)

Julie Nightengale

Raymus Homes

(2)

Ryan Gerding

Jill Turner

Sacramento Refrigeration

(1)

Sarah Smallwood

Additional Connections

(3)

Total Secure Technology

Best in class managed IT service provider

3 Languages that we service

2 Timezones that we service

2 Locations

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Reviews

Total Secure Technology Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Need for Improved Flexibility

Effective Security and Compliance Solutions

Reliable IT Support and Fast Response

Commitment to Understanding Client Needs

Strong Project Management Skills

High Customer Satisfaction

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