Name: Total Secure Technology
Address: 3284 Ramos Circle, Sacramento, United States, CA, 95827, US
Telephone: (916) 696-7200
Price range: $150 - $199
Rating: 5.0

This profile is unclaimed.

Best in class managed IT service provider

Headquartered in Sacramento, CA, Total Secure Technology is a premier provider of integrated IT and cybersecurity solutions. We serve as your dedicated Managed Service Provider (MSP) and Managed Security Services Provider (MSSP), empowering organizations to increase efficiency, profitability, and operational resilience.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Sacramento, CA
Year founded
Founded 1999

Service Lines

Cybersecurity: 40%
IT Managed Services: 40%
IT Strategy Consulting: 20%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 100%

Cybersecurity Technologies

JumpCloud: 50%
Okta: 50%

Digital and IT Strategy Consulting Focus

IT Service Management Consulting: 30%
IT Operations Management Consulting: 20%
IT Governance: 15%
Virtual CIO Services: 15%
IT Assessment: 10%
IT Consolidation: 10%

IT Managed Services Focus

Disaster Recovery: 20%
Hardware: 15%
Help desk: 15%
Network: 15%
Security: 15%
Managed Hosting Services: 10%
Telecom: 10%

Industries

Dental: 15%
Financial services: 15%
Legal: 15%
Manufacturing: 15%
Medical: 15%
Non-profit: 15%
Business services: 10%

Clients

Small Business (<$10M): 75%
Midmarket ($10M - $1B): 25%

Cybersecurity IT Managed Services Hardware Help desk Network Security

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.5 /5

What Clients Have Said

Total Secure Technology is perceived as providing good value for cost, with clients noting that their pricing fits within budgets. Specific project investments range from $50,000 to over $500,000, and clients appreciate their responsiveness and effective service delivery.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Total Secure Technology Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.7
Cost 4.5
Willing to Refer 4.9

Top Mentions

Review Highlights

Alignment with Client Values

Total Secure Technology's alignment with client values and culture is a recurring theme in reviews, which contributes to strong partnerships and mutual understanding.
Impressive Cost Savings

Several clients report significant cost savings due to Total Secure Technology's efficient IT management and support, which has led to reduced downtime and optimized operations.
Fast and Responsive Support

Clients value Total Secure Technology's swift response times, often within 30 minutes, which minimizes downtime and ensures timely resolutions to IT issues. Their live support and quick problem-solving are frequently praised.
Excellent Customer Service

Clients frequently mention the friendliness and helpfulness of Total Secure Technology's team, appreciating their easy communication style and commitment to client satisfaction.
Room for Improved Flexibility

While generally praised, some clients suggest that Total Secure Technology could improve by offering more flexible hours or adapting quicker to changes in security posture.
High Client Satisfaction

Clients express high satisfaction with Total Secure Technology's services, highlighting the company's desire to understand client businesses, provide personalized support, and maintain strong relationships.

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Total Secure Technology Reviews

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Cybersecurity IT Managed Services
Hardware Help desk Other IT managed services Security
$50,000 to $199,999
Apr. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Total Secure Technology is very well organized."

Apr 22, 2025

Operations Manager, Janitorial Services Company

Anonymous

Cleaners
Elk Grove, California
1-10 Employees
Phone Interview

Total Secure Technology provides managed IT services and cybersecurity for a janitorial services company. The team has helped with virus alerts, threat monitoring, systems setup, and email migration.

Total Secure Technology has been a valuable partner. The team has decreased the client's workload and provided a good ROI. Total Secure Technology is consistent, organized, and communicative via email and phone calls. The team provides detailed reports and makes the client feel valued.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the operations manager of a company that provides janitorial services for other companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Total Secure Technology?

We needed help with IT managed services and cybersecurity.

SOLUTION

What was the scope of their involvement?

Total Secure Technology provides IT managed services and cybersecurity. The team helps with virus alerts and threat monitoring, and they've configured SharePoint for us. A few years ago, we also worked on an email migration project. Total Secure Technology has replaced our workstations over the years and has been good about letting us know when things are coming up.

As for the process, Total Secure Technology tries to troubleshoot remotely. If they can't figure it out remotely, they send someone on-site. Still, the team can fix about 90% of our issues remotely.

What is the team composition?

We've worked with several individuals over the years, including Alex and Kevin, who are help desk technicians at different levels.

How did you come to work with Total Secure Technology?

We found Total Secure Technology through a Google search. We did an initial call and hit it off. The team's pricing was good, and they checked all the boxes, so we went with them.

How much have you invested with them?

We've spent about $120,000. We spend around $1,500 per month, but that cost varies depending on the size of our different projects.

What is the status of this engagement?

We started working together around April 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Total Secure Technology has taken a load off my shoulders. The team has decreased the amount of tech support on my plate. I've saved at least eight hours a week since working with Total Secure Technology. The team has also provided a good ROI.

How did Total Secure Technology perform from a project management standpoint?

Total Secure Technology has been consistent in terms of project delivery. The team sends many updates, reports, and statuses. The reports are very thoughtful and detailed. Total Secure Technology is very well organized.

We use a ticketing system, email, and phone calls to communicate.

What did you find most impressive about them?

I've never had an issue with someone from their team talking down to me, which is usual when talking to technical people. Total Secure Technology makes me feel like a person, which is appreciated.

Are there any areas they could improve?

When we started working with Total Secure Technology, they were still trying to learn the system and our dynamics. There were some rough patches, but we were in a good spot now, so I have no complaints.

Do you have any advice for potential customers?

Pay attention to the emails that come in when you're setting up. Put the time in at the beginning, and it will be easy.

RATINGS

5.0

"We have a long-term relationship now. They've made our experience comfortable."

Application Management & Support Cybersecurity IT Managed Services IT Strategy Consulting
Other app platform Windows server Breach Detection & Incident Response Identity & Access Management Cybersecurity Consulting
Confidential
Oct. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I was most pleased with their kindness and helpfulness."

Jun 8, 2023

Office Manager, Concrete North, Inc.

Jenny Freitas

Other industries
Elk Grove, California
51-200 Employees
Online Review
Verified

Total Secure Technology provides cybersecurity services for a concrete contractor. They've provided the client with an OT (operational technology) team to help them achieve server protection and operational ease.

Thanks to Total Secure Technology, the client has resumed operations in less than 24 hours. The service provider goes above and beyond, ensuring the client's needs are met. Their kindness, helpfulness, and accommodating approach are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Concrete North, Inc.

Describe what your company does in a single sentence.

Place Finish Structural and Site Concrete

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

Protection
Ease
Server

SOLUTION

How did you find Total Secure Technology?

Online Search

Why did you select Total Secure Technology over others?

High ratings
Close to my geographic location

How many teammates from Total Secure Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were in desperate need of an OT team to come in and help get us back up and runnin

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were up and running and secure in less than 24 hours

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always gets back to us and makes sure we are taken care of, they explained what was going on and they got us back on line

What was your primary form of communication with Total Secure Technology?

In-Person Meeting

What did you find most impressive or unique about this company?

I was most pleased with their kindness and helpfulness.

Are there any areas for improvement or something Total Secure Technology could have done differently?

N/A

RATINGS

5.0

IT Managed Services
Confidential
July 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I never feel rushed by them; they genuinely want to help."

Apr 25, 2023

Admin

Bonnie Garber

Other industries
Ceres, California
201-500 Employees
Online Review

Total Secure Technology provides appointment scheduling services to an equipment services company. They book appointments and follow up when needed.

Total Secure Technology satisfies the client with their services. The service provider's team is patient and responsive. They coordinate well with the client to ensure the best time to book appointments. The team also addresses the client's concerns quickly and communicates via email.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Admin of Hunt Equipment

Describe what your company does in a single sentence.

Customer service and repair

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

security

SOLUTION

How did you find Total Secure Technology?

Corporate Office

Why did you select Total Secure Technology over others?

good customer service
promptness
follow through

What was the size of Total Secure Technology’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

appointment scheduling
patience
follow up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

complete satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

coordinating, scheduling appointment times very good. Response time was high. Emergency time was prompt.

What was your primary form of communication with Total Secure Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

Patience, follow through, communication, scheduling, etc., Great group of employees to assist on the phone

Are there any areas for improvement or something Total Secure Technology could have done differently?

TST has a variety of IT employees to fix your issues and get you back to working. I never feel rushed by them; they genuinely want to help.

RATINGS

5.0

"Very Happy"

Application Management & Support Application Testing
Less than $10,000
Apr. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 5.0

''Our repairs and updates were completed as requested.''

Apr 25, 2023

Executive, Vision One Credit Union

Anonymous

Business services
Sacramento, California
1-10 Employees
Online Review
Verified

A commercial credit union hired Total Secure Technology for server maintenance and support. They helped the client enhance the security of their products, service them, and update the platform's technology.

Total Secure Technology delivered everything on time thanks to their commitment to work even after hours. Total Secure Technology used in-person meetings and email as their main tools to ensure a good project management experience. The client also praised their friendliness and responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Vision One Credit Union

Describe what your company does in a single sentence.

We are a commercial credit union specifically for eye doctors and service them across the USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Total Secure Technology to accomplish?

for the safety and security of our products
service our products
latest technology and security

SOLUTION

How did you find Total Secure Technology?

Online Search

Why did you select Total Secure Technology over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

What was the size of Total Secure Technology’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

change and updates to our server for remote users

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the work was completed before during and after hours to be sure the work could be done as quickly as possible

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was completed in a timely matter and our repairs and updates were completed as requested

What was your primary form of communication with Total Secure Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

response time and delivery of work - always with a smile

Are there any areas for improvement or something Total Secure Technology could have done differently?

Not that I can think of at this time

RATINGS

5.0

Showing 11-14 of 14 Reviews

Our Story

Total Secure Technology is where proactive IT support meets exceptional relationships. We want to help ensure that your company runs smoothly, free from IT issues and security threats. With 28+ years supporting local business owners, a 98% customer satisfaction rating, and highly ceritifed technicians, we will provide you with reliable and effective IT support.

Commonly Asked Questions

A Managed Service Provider (MSP) proactively manages and supports a company's technology infrastructure. Services typically include IT help desk support, cybersecurity, network management, cloud services, Microsoft 365 administration, backup and disaster recovery, and strategic IT planning. An MSP helps businesses reduce downtime, improve security, and control IT costs.

Healthcare, manufacturing, legal, finance, construction, education, and professional services organizations benefit significantly from managed IT services because they rely heavily on technology, security, compliance, and business continuity.

Yes we can help you secure sensitive data, establish governance policies, implement Microsoft Copilot and ChatGPT solutions, and train employees on responsible AI usage. We will ensure that AI adoption aligns with security and compliance requirements.

We have a great average response time that is consistently less than 30 minutes!

Our cybersecurity services include 24/7 monitoring, endpoint protection, email security, multi-factor authentication (MFA), vulnerability management, employee security awareness training, backup and disaster recovery, and incident response planning. By implementing multiple layers of protection, we help businesses strengthen their security posture and minimize operational disruptions.

Locations (2)

3284 Ramos Circle Sacramento, CA, United States 95827

10 - 15

Contact Total Secure Technology

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Additional Connections

(3)

Total Secure Technology

Best in class managed IT service provider

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Total Secure Technology Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Alignment with Client Values

Impressive Cost Savings

Fast and Responsive Support

Excellent Customer Service

Room for Improved Flexibility

High Client Satisfaction

Reviews mentioning:

Total Secure Technology Reviews

IT Services & Cybersecurity for Janitorial Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity for Concrete Contractor

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Appointment Scheduling for Equipment Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Server Maintenance & Support for Commercial Credit Union

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Commonly Asked Questions

What does a Managed Service Provider (MSP) do?

What industries benefit most from managed IT services?

Can your MSP help my business implement AI safely?

How quickly is Total Secure Technology able to respond to support requests?

How can Total Secure Technology help protect my business from ransomware and cyberattacks?

Location

Locations (2)

Contact

Connections

Cardinale Moving & Storage

Elk Grove Adult Community Training

Hose Connection & Rubber Supply

PACIFIC HEARTH & HOME INC

Raymus Homes

Sacramento Refrigeration

Additional Connections