Third Marble Marketing

BACKGROUND

Please describe your company and position.

I am the Owner & Principal Designer of a contracting company

Describe what your company does in a single sentence.

We specialize in transforming coastal residential properties into luxury outdoor living spaces. Our services range from custom paver patios and fire features to high-end outdoor kitchens and erosion-resistant softscaping designed specifically for the Virginia Beach climate. We focus on architectural-grade hardscaping that blends functional durability with the natural beauty of the Tidewater region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Third Marble Marketing to accomplish?

• Increase Lead Quality
• Reduce Ad Waste
• Improved Local Visibility

SOLUTION

How did you find Third Marble Marketing?

• Online Search
• Referral

Why did you select Third Marble Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Third Marble Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Third Marble Marketing performed a comprehensive overhaul of our Google Ads and Local SEO strategy to capture high-ticket residential hardscaping leads in the Virginia Beach area. Key deliverables included a restructured PPC account focused on high-intent keywords, optimization of our Google Business Profile for local "Map Pack" dominance, and monthly conversion-focused reporting. Their work prioritized eliminating wasteful ad spend on low-value searches while streamlining our digital sales funnel for better ROI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our Google Ads management saw a 30% reduction in cost-per-lead while increasing inquiries for high-value contracts, and our Local SEO reached the top 3 "Map Pack" positions for key regional searches. Additionally, their targeted content writing drove a 20% increase in on-site conversions by effectively speaking to the specific needs of Virginia Beach homeowners. These combined efforts resulted in our most profitable season to date with a 45% boost in organic call volume.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Third Marble Marketing maintained a highly organized schedule with consistent on-time deliverables, providing a proactive and transparent communication style that addressed our specific business needs without the fluff of typical agency "marketing speak."

What was your primary form of communication with Third Marble Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver **exceptional value through transparent pricing** is rare in this industry, but what truly stands out is their responsive customer service and the immediate, tangible impact on my bottom line as my **phone started ringing significantly more** with qualified leads. Their customer service was excellent and their expertise in Google ads and local SEO really helped boost our seasonal bookings and overall online presence, not just on Google but also on AI platforms as well.

Are there any areas for improvement or something Third Marble Marketing could have done differently?

While their technical execution is excellent, providing more advanced visual heatmaps of website user behavior would have been a helpful addition to their monthly reporting. Additionally, a slightly more streamlined onboarding process for their client portal would have made the initial setup feel a bit faster.

BACKGROUND

Please describe your company and position.

I am an executive at Envirowash

Describe what your company does in a single sentence.

Pressure washing residential, commercial and industrial clients properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Third Marble Marketing to accomplish?

• Credibility to our website
• Increased reach to customers
• Source for information

SOLUTION

How did you find Third Marble Marketing?

Referral

Why did you select Third Marble Marketing over others?

• Great culture fit
• Referred to me

How many teammates from Third Marble Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO and display ads is how we started the project. Very happy with all of these services and no need to ever search for a different company even with all the competition. Then we hired third marble for a full website redesign and love it and get complimented often.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Straight sales and data driven lead source collected from our office.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Email was a common theme for quick needs and in person when needed for the full website redesign design.

What was your primary form of communication with Third Marble Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The overall quality has been impressive.

Are there any areas for improvement or something Third Marble Marketing could have done differently?

Maybe tell more about their other services but it's nice not being constantly sold too as well.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Celestial Property Service

Describe what your company does in a single sentence.

Handyman/contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Third Marble Marketing to accomplish?

• Convert more leads from Google
• Optimize my visibility online
• Optimize my website

SOLUTION

How did you find Third Marble Marketing?

Referral

Why did you select Third Marble Marketing over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Third Marble built a new website for my business and performed SEO to get my business found on Google Maps. They also optimized my Google Business Profile as well. The SEO has really been great for my business - I'm getting plenty of leads and the website they built looks fantastic! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've been getting plenty of leads - my ROI has been phenomenal! The website just took a few weeks to get completed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver ahead of schedule and have exceeded my expectations.

What was your primary form of communication with Third Marble Marketing?

In-Person Meeting

What did you find most impressive or unique about this company?

They genuinely care about helping small businesses grow. This is reflected in their prices and great quality of services they provide. 

Are there any areas for improvement or something Third Marble Marketing could have done differently?

No, everything went perfectly for me!

BACKGROUND

Please describe your company and position.

I am an executive at Sothen Enterprises LLC.

Describe what your company does in a single sentence.

I offer print advertising for local business owners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Third Marble Marketing to accomplish?

• Website
• SEO

SOLUTION

How did you find Third Marble Marketing?

Referral

Why did you select Third Marble Marketing over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Third Marble was instrumental with the building and implementation of my website. To ensuring that it would be ADA compliant, optimized for Google and other platforms as well.  I know have great page load speeds in addition to an aesthetically pleasing website.  They took my mediocre website and made it full throttle.  We have implemented SEO as well and I am looking forward to having my business highlighted and seen across google for optimal exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in website traffic
Improve page load speed
Mobile responsiveness
Improved search engine rankings
Increase in organic search traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always very responsive and attentive.  They respond to my needs in a timely fashion each time.  

What was your primary form of communication with Third Marble Marketing?

In-Person Meeting

What did you find most impressive or unique about this company?

Their attention to detail. Their obvious care for their clients success.  Their ability to decipher between what the client wants vs what they need in order to achieve the goal they want.

Are there any areas for improvement or something Third Marble Marketing could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

We are a property management company that specializes in single family home rentals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Marble Marketing, and what were your goals?

Our business was on page 3 for most of our Google searches and no where on Google Maps.

SOLUTION

How did you select this vendor and what were the deciding factors?

Third Marble was local to us and their pricing was reasonable with no contracts, so we felt like it was worth a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

First, they fixed our Google My Business account and got it aligned with Google's policies. Then they worked on recoding the website so it helped Google understand our website better. They also helped complete the online business profiles with the right keywords for our business.

How many people from the vendor's team worked with you, and what were their positions?

There were at least 4 people that worked on our account, maybe more.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are now in the #2 spot on Google Maps and the #1 spot in the organic listings. Our traffic is at least 10 times what we were getting a year ago.

Describe their project management style, including communication tools and timeliness.

They follow a process, so there's not much interaction. This was great since we didn't know what to ask for. We just let them do their thing and it works.

What did you find most impressive or unique about this company?

They definitely have a plan. There's minimal wasted effort.

Are there any areas for improvement or something they could have done differently?

I think the first month was a little slow to get started. There was a lot of hurry up and wait.