TheRoom

BACKGROUND

Please describe your company and position.

I am the Integrator of GuardYourEyes

Describe what your company does in a single sentence.

GuardYourEyes (GYE) is a not-for-profit organization dedicated to providing free, confidential support to individuals grappling with the challenges of inappropriate internet content and compulsive sexual behaviors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheRoom to accomplish?

• Upgrade the User Experience
• Increase User Engagement

SOLUTION

How did you find TheRoom?

Upwork

Why did you select TheRoom over others?

Above Average Understanding of User Behavior

How many teammates from TheRoom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• They have researched and identified UX trends relevant to our industry, including in-depth analysis and presentation. 
• They have provided designs to improve our registration system, which not only look nice but also user-friendly and optimized for conversions. 
• They did a UX audit of our site with key insights about what we should improve 
• They will be doing a full design overhaul of our site to increase user engagement and help us reach our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

25% increase in conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time as promised and share regular updates along the way. After an initial meeting, they absorb all the info about the project, get the big picture, facilitate debate and discussion to share their views of how to achieve the result we want, and come back a week later with the next batch of work.

What was your primary form of communication with TheRoom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very strategic with their designs, and design decisions have, first and foremost, the end users' user-experience in mind. They go beyond visuals to think more deeply about what will get a user to engage with the site as we'd like. They don't just want to make us happy, they want the project to succeed in the long term.

Are there any areas for improvement or something TheRoom could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of NERDZ LAB

Describe what your company does in a single sentence.

We offer full-cycle software product development for mobile & web applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheRoom to accomplish?

• UI/UX design for mobile application of our client

SOLUTION

How did you find TheRoom?

Referral

Why did you select TheRoom over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from TheRoom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We got in touch with The Room team to design a mobile application for our existing client. Their designer conducts a UI/UX design for a mobile application to ensure it is visually appealing and user-friendly. The process involves understanding user needs, designing the interface, and iteratively testing and refining the design. As a result, we received detailed design documentation and assets ready for development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both our tech team and the client were fully satisfied with the designs. It was well-analyzed and detail-oriented, which saved us a lot of time during the development process. As a result, we managed to deliver a solid mobile application and continuously working on it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very first day, we had a proper communication process. We set up a Slack channel, which helps us communicate daily. Also, they organized a meeting plan to discuss questions and comments on Figma. This process helped us during the development, as it took a few hours for them to respond.

What was your primary form of communication with TheRoom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Usually, it takes more time to understand the project and fix issues with the design. In this case, the project scope was well-documented and designed. As a technical team, we didn't have questions or clarifications about the design they built.

Are there any areas for improvement or something TheRoom could have done differently?

Not really, I wish we could do more projects together. It's an absolute pleasure to with with The Room.

BACKGROUND

Please describe your company and position.

I am the Founder of Spike Invest Inc

Describe what your company does in a single sentence.

investment advisory service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheRoom to accomplish?

• design the UI UX for our investing app

SOLUTION

How did you find TheRoom?

Online Search

Why did you select TheRoom over others?

High ratings

How many teammates from TheRoom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

the scope to design user experience journey from the initial signing up on the app to onboarding, browsing various investment products, choosing the right investment product, investing and monitoring the value of the investment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

very user friendly and beautifully designed screens for every stage of the user journy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

all tasks were delivered on time

What was your primary form of communication with TheRoom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive and very dedicated to the project.

Are there any areas for improvement or something TheRoom could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the CEO and our company creates luxury travel experiences

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheRoom?

To design our new website

SOLUTION

How did you select this vendor and what were the deciding factors?

They have a great eye for design

Describe the project in detail and walk through the stages of the project.

Designing our website. They made every step very clear and easy.

How many resources from the vendor's team worked with you, and what were their positions?

Worked with 3 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They completely understood what we were looking for and designed an amazing site.

How effective was the workflow between your team and theirs?

So easy to work with.

What did you find most impressive or unique about this company?

They are very clear, get straight to work and really understand your business and how they can improve it by designing an amazing website

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

A sports tech application for MENA region. I am co-ceo.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheRoom?

To design the UI and UX of our app, and our investment material.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended the vendor by another start up founder.

Describe the project in detail and walk through the stages of the project.

Continuous feedback from us was taken on board, not that much was needed! Constant efficient delivery and skilled work produced.

How many resources from the vendor's team worked with you, and what were their positions?

Nick and Kseniya

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

90% monthly retention and £0.03 CPI.

How effective was the workflow between your team and theirs?

They provided consistent, efficient, and accurate communication!

What did you find most impressive or unique about this company?

Very clear structure in terms of deliverables.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the Ceo of the company and manage all operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheRoom?

We hired the room for multiple projects including a cypto currency site, Education application and video platform.

SOLUTION

How did you select this vendor?

We selected the vendor based off their quick responses to our inquiry and their impressive portfolio of samples they sent over for review.

Describe the project in detail and walk through the stages of the project.

The team conducted research on competitor products and with the team had numerous phone calls to discuss key elements we need in the product. The team found a way to give us that "wow" factor while keeping all the functionality we need.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with their UI/UX designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with the results of the project. We are always complemented about the design and functionality and is all due to the Room's impressive detail to care.

How effective was the workflow between your team and theirs?

They can jump calls anytime to clarify our needs. They respond quickly and always meet deadlines with timeliness.

What did you find most impressive or unique about this company?

Their design skills are unmatched, they create the wow factor while fitting in all aspects we need. They take the time to do research and are always quick to respond and edit any requests we send over.

Are there any areas for improvement or something they could have done differently?

none!

BACKGROUND

Please describe your company and your position there.

I am the director of a healthcare startup aiming to improve post operative outcomes with the help of psychotherapy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheRoom?

UI/UX design of our MVP app

SOLUTION

How did you select this vendor?

We've worked with this team previously on a freelancing website.

Describe the project in detail and walk through the stages of the project.

The team was familiar with the overall concept of the app from our previous work together. They quickly took existing designs and improve on it. They gave the product a fresh new look that is also intuitive and easy to use.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the UI/UX designer and also a manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Most of our potential customers and also colleagues in the same space have given very positive feedback.

How effective was the workflow between your team and theirs?

The team communicated clearly and in a timely manner. The turn around time was also speedy.

What did you find most impressive or unique about this company?

The combination of talent, excellent communication, and value for money makes me want to work with this company more.

Are there any areas for improvement or something they could have done differently?

No design is ever perfect, so I think the team can also strive for something that is more modern and user friendly

BACKGROUND

Please describe your company and your position there.

We are an NGO that incubate projects with a focus on UK civil society.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheRoom?

Full new website design

What were your goals for this project?

Good value, high quality, engaging website design.

SOLUTION

How did you select TheRoom?

custom design capturing the essence of who we are and where we are going.

Describe the project in detail.

Full audit of the old website was done. This was followed by a proposal. This was then followed by a wonderful custom design.

What was the team composition?

Project manager and 1-2 developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great design, responsive team and open to genuine feedback and learning.

How effective was the workflow between your team and theirs?

They are very effective and pleasant to work with.

What did you find most impressive about this company?

the attitude and skill

Are there any areas for improvement?

Would be great if they started doing development, as their design work is great!