theMind

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of saywhatt

Describe what your company does in a single sentence.

saywhatt provides AI-powered live chat systems that function as professional retail sales representatives for e-commerce platforms.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theMind to accomplish?

• We hired theMind to help us enhance the AI capabilities of our sales engine. Our goal was to improve the personalization and accuracy of customer interactions, making the system more effective at understanding shopper needs and driving conversions.

SOLUTION

How did you find theMind?

Referral

Why did you select theMind over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from theMind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

theMind worked on improving our sales engine’s AI to make it better at understanding customers and giving recommendations. They added new features, integrated them into our platform, and supported us to ensure everything worked well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Overall, it boosted customer satisfaction and increased conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

theMind delivered all milestones on time and was highly proactive in addressing our needs.  

What was your primary form of communication with theMind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to rapidly integrate custom solutions into our existing system was remarkable.

Are there any areas for improvement or something theMind could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the COO of PowerSetter

Describe what your company does in a single sentence.

PowerSetter is the largest digital energy comparison platform, enabling hundreds of thousands of consumers to compare and evaluate their energy choices. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theMind to accomplish?

• custom AI solution

SOLUTION

How did you find theMind?

• Referral
• Clutch Site

Why did you select theMind over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from theMind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired theMind to develop a custom AI solution to streamline our internal processes and enhance our decision-making capabilities. Our main objective was to create an advanced system that leverages our existing data more effectively while automating repetitive tasks to save time and resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project made our work easier and faster. It automated tasks we used to do manually.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were provided on schedule, and they were highly responsive.

What was your primary form of communication with theMind?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about theMind was how deeply they understood the subject matter. They didn’t just provide a standard solution—they created something tailored specifically for us.

Are there any areas for improvement or something theMind could have done differently?

Nothing comes to mind right away.