TechSwivel Private Limited

BACKGROUND

Introduce your business and what you do there.

Hitchhyke operates a technology platform and app that connects riders seeking transportation with drivers heading to similar destinations, facilitating ride-sharing without directly providing transportation services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechSwivel Private Limited?

I needed TechSwivel Private Limited to build the initial version of the app and platform from scratch.

SOLUTION

What was the scope of their involvement?

TechSwivel Private Limited developed the Rider and Driver Apps and Admin Portal. The core features of the Hitchhyke Rider App included trip booking and matching, safety and trust, navigation, payments, notifications and alerts, and profile and history. The Hitchhyke Driver App had features for driver control and flexibility, verification and compliance, trip management, earnings and payments, notifications, and safety and support.

What is the team composition?

The team size varied from 6–10 people.

How did you come to work with TechSwivel Private Limited?

I found TechSwivel Private Limited through their profile on Upwork. I reviewed and interviewed many other firms, and TechSwivel Private Limited stood out for their expertise and straightforward honesty.

What is the status of this engagement?

We worked together from April 2024–May 2025. The original implementation has ended successfully.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has been implemented and is working with minimal issues. However, it’s too early to tell about success metrics because we’ve only just launched two months ago.

How did TechSwivel Private Limited perform from a project management standpoint?

On a relative scale, TechSwivel Private Limited’s project management was excellent. On a non-relative scale, it was very good with room for improvement. Whenever they missed a timeline, they made a concerted effort to own the mistake and resolve it. They worked with us to get the project done within the original time estimate, but due to some reasons, including my own, we were late by a few weeks.

We created a milestone document and deliverables timeline for the project, and then we just kept to that schedule. We primarily communicated via Slack and used email as a secondary option.

What did you find most impressive about them?

I didn’t have to think of everything myself. TechSwivel Private Limited was a trusted advisor that filled in the gaps in my knowledge and thought of edge cases I never considered. They were a proper team.

Are there any areas they could improve?

With full hindsight, I truly believe I got the best outcome from our engagement.

BACKGROUND

Please describe your company and your position there.

I'm the founder Reussite LLC that is getting the online ecommerce application for sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSwivel Private Limited, and what were your goals?

We wanted to get a development of a mobile Application that helps people to easily buy and sell their products, TechSwivel was the best match for the development of our application. We are very much satisfied with the results.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search for different vendors for the development of eLoumo. We shortlisted some companies and on the basis of interviews, we selected TechSwivel for the Development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had some meetings to mature the idea of the application, then we started working on designs and documentations of the application. After that, we started development of android Application along with web-base Admin panel and at the end, our iOS application development was completed.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager and business developer were communicating with me, while 3 developers, one tester was working on our application development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After development of one year, We launched the application and get some downloads on the application. It going good. We are investing on marketing too. We are hoping that after two months we will have around 5000+ downloads.

Describe their project management style, including communication tools and timeliness.

The Business Developer was continuously communicating with me and providing me about the updates of the application. I was Able to see the progress by the builds on App Center and also via Jira. They are fluent in English so we smoothly done the work.

What did you find most impressive or unique about this company?

TechSwivel was very focused on client satisfaction. they just documented everything so that everyone should be on the same page. I like this thing. Also they delivered the work on time.

Are there any areas for improvement or something they could have done differently?

They need to work on reports so that we can keep tracking of the timeline sheet.

BACKGROUND

Please describe your company and your position there.

We are a new company looking to bring weather information in a new and innovative way to consumers - Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSwivel Private Limited, and what were your goals?

Our company hired TechSwivel to put together the app infrastructure to fulfill our goal creating a new and innovative app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected TechSwivel because they had the knowledge/experience to complete the task at an affordable rate and were willing to be flexible with our development requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started the project with an idea and worked together with TechSwivel to make it a reality. After initial consult a concept was created, it since then has been updated to fit our desires of what we think consumers will want. We started with just an Android app concept and expanded to iOS. TechSwivel added a administration panel and upgraded app infrastructure along the way, such as changing Andriod from java to kotiln.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with a few members of TechSwivel but mainly work with the CEO when it comes to updates and changes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since our application is in the final stages on development, we cannot provide details on it's successes or failures. We do however believe the app will preform exceptionally well amongst consumers in a competitive field.

Describe their project management style, including communication tools and timeliness.

TechSwivel provides reasonable timelines on when updates and changes can be completed and has either met or exceeded expectations when it comes to project management.

What did you find most impressive or unique about this company?

We found TechSwivel impressed us with their ability to be flexible on what we needed to make our application perform to our standards. Since the type of application we're building is quite complex, we've been impressed with their development skills.

Are there any areas for improvement or something they could have done differently?

The only thing we could recommend TechSwivel to have changed or change going forward is to provide weekly updates on progress. They tend to provide updates for us once or twice a month, but we know they still accomplish every task we throw at them.