TechAhead

BACKGROUND

Please describe your company and position.

 I am the Web designer of a technology company.

Describe what your company does in a single sentence.

The company is an Australian technology company headquartered in Sydney, Australia. We also have offices in India and Fiji to support local Telecom operators and customers across the South Pacific Island and Indian Subcontinent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Modernize the User Interface

SOLUTION

How did you find techahead?

Referral

Why did you select techahead over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from techahead were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work
Discovery & Requirement Understanding:

Reviewed the existing app to identify usability flaws and design inconsistencies.
Conducted role-based analysis for our three key user types: driver, single car owner, and fleet manager.
Defined use cases and user flows for each persona.

UI/UX Design:

Developed high-fidelity UI mockups using modern design principles.
Designed separate role-based UI versions for:

Driver: Simple dashboard for basic vehicle controls with E-skills and scanner.
Single Car Owner: Personal vehicle dashboard with live tracking vehicle, immobilizer, replay, scheduling, offers, etc.
Fleet Manager: Advanced dashboard to manage multiple vehicles, bulk actions, easy scheduling, and detailed reports.
Ensured a mobile-first, different mode design compatible with both iOS and Android platforms.

Integrated all screens with the company’s backend APIs for real-time data, remote control actions, and user-specific flows:

Conducted internal testing for edge cases.
Shared click-through prototypes and test builds for review.
Delivered final frontend code with full UI components and API integration.
Provided a design system for future scalability and consistent UI updates.
 
Key Deliverables:
Complete UI/UX Redesign (role-based)
High-fidelity design files (Figma or equivalent)
Seamless API integration (using the company-provided APIs)
Role-specific dashboards and workflows
Bluetooth, Immobilizer control interface (door lock/unlock, immobilizer)
Scheduling, health check, replay modules, real time tracking, analytics, offers, profile, e-skills
Final tested build ready for QA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned app delivered by TechAhead brought several measurable improvements that clearly demonstrated the success of the project. One of the most significant outcomes was a noticeable increase in user engagement. After the launch, we observed that users were spending more time within the app, navigating through features more confidently, and completing tasks with fewer errors. This indicated a substantial improvement in usability and the intuitiveness of the overall design.

Additionally, we saw a marked reduction in support tickets and user complaints related to confusion or difficulty using the app—especially among drivers and single car owners, who previously faced challenges with the older interface. The new role-specific layouts and streamlined navigation helped users better understand and interact with key features such as vehicle health checks, Bluetooth-based door control, ignition immobilization, offers, e-skills, service scheduling, summary reports, live tracking, and trip replay.

The project also moved smoothly through testing phases, with minimal revisions required—highlighting how TechAhead translated our requirements into a fully functional solution. Feedback from the internal team and test users was overwhelmingly positive, particularly around the clean visuals, logical structure, and ease of control for both basic and advanced functionalities.

Overall, the measurable impact of the redesign reaffirmed that our decision to partner with TechAhead was well-placed. The project not only modernized our app visually but also significantly elevated the user experience across all key user groups.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechAhead managed the project efficiently and delivered all promised features on time. They were responsive to our needs, made changes when we requested, and maintained clear communication throughout the process. Their project management was smooth and reliable.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TechAhead was their strong focus on user-centric design and their ability to understand our product vision quickly. They translated our functionalities into a clean, intuitive interface tailored for all users. Their attention to detail, design clarity, and responsiveness throughout the project truly set them apart.

Are there any areas for improvement or something techahead could have done differently?

The main area for improvement was around timing and communication. Since we provided the APIs, some meetings were scheduled late in our working hours, which made coordination a bit challenging. 

BACKGROUND

Introduce your business and what you do there.

I'm an individual who created a mobile app called CameraLink. I'm the founder and run everything for it, including marketing and development, like the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

I needed help developing my app.

SOLUTION

What was the scope of their involvement?

techahead has developed an app for Android and iOS based on my interface designs. Initially, I showed them the screens I wanted the app to have and how it should run. techahead and I have started with an NDA and a discovery call to understand what I wanted the app to do and how I imagined it to work, and techahead provided feedback, which was very useful.

We had a kick-off call and signed the contract, which they adjusted per my requests.

The app is a camera app that links users with other people for shared albums they create together. When a user takes photos or videos through the camera, the other person has immediate access to those photos and videos. Users can also make a customized and shareable checklist. 

What is the team composition?

There are around nine people on the team, including a project manager, a VP of delivery, a CCO, a frontend technical lead, a backend technical lead, a CTO, a senior business analyst, a UX designer, and a senior quality analyst.

How did you come to work with techahead?

I found them on Clutch. I spoke to the top three companies and decided to go with techahead.

How much have you invested with them?

I've spent almost $25,000.

What is the status of this engagement?

We started working together in November 2024, and the engagement is ongoing. We've just launched the app, and techahead provides three months of post-launch support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of techahead's work has met my expectations, and I'm delighted with the app's quality; it looks like a professionally-made app.

How did TechAhead perform from a project management standpoint?

The project has been on budget. I've had some additional requests, and techahead has been on top of everything. We haven't had to deal with anything out of our control that needed more hours to pivot. The team has taken those costs themselves and hasn't asked me to pay more.

We had to delay the app's release slightly because I wanted to do extra things, and something that was out of our control. However, I haven't had issues because I'm not rushing. We've gone back and forth with the app, but everything has been clear, professional, and timely.

techahead updates me on the progress with weekly reports, so I don't need to chase anyone. The team has also shared a three-page slide deck report through email.

We had many video calls at the beginning of the project, where the team understood what I wanted the app to do and how I wanted the screens to look. After that, we had calls twice a week, which became weekly calls. Now, we mainly communicate through email or WhatsApp.

What did you find most impressive about them?

The whole process has felt very professional.

Are there any areas they could improve?

We've had four milestones, and after every milestone, techahead has performed a QA stage where they've tested the app. Some things didn't work, and I thought QA would have picked that up. However, the team has acknowledged it and fixed the bugs and issues. techahead should've noticed before delivering the app to me.

Do you have any advice for potential customers?

It's always good to come prepared. I was very well prepared with detailed visuals of what I wanted the app to do and how. That helped get an accurate quote, so I didn’t have a lot of add-ons in terms of cost. If my sketches were only 70% correct, most costs would creep in, making it more complicated as a project.

Have a good view of how you want the app to work, what you want it to do, and what you want it to look like. The process will be easy for techahead to understand.

BACKGROUND

Introduce your business and what you do there.

I’m the administrator of Fan Dubb, a ticketing company for tournaments and individual games. We provide ticketing services for travel ball, baseball, and other sports.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We wanted to add a sports app to our portfolio, so we hired techahead to help us develop it.

SOLUTION

What was the scope of their involvement?

techahead is leading this project. I initially presented them with the idea, and they’re helping us bring it to life. They’ve provided everything that goes into the app and given me step-by-step instructions on how to develop it. I’m working closely with them, and they make sure I’m satisfied before we move on to the next step. They’re using Figma for the designs and React Native to develop the app.

techahead has also designed our website from scratch. I approved the designs and colors, but they did everything else.

What makes our company different is that our ticketing is digital. Tournament hosts can assign users, and they’ll have a scanning device on their phones to scan the digital tickets. Users can put these tickets digitally in their wallets and share them with anybody.

What is the team composition?

I’ve met 7–8 different people from their team. Every person I speak to has a different specialty. including Anuradha who's been awesome.

How did you come to work with techahead?

I searched online for different tech companies. I went through a couple before I got to techahead. I read their reviews and saw that they specialized in sports apps. Everything checked out, so we decided to call them.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We started working together in January 2025, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My whole team is satisfied with their work, and we’re excited for the app to be rolled out.

How did techahead perform from a project management standpoint?

When we’re in meetings, I like that it’s not just my set of eyes and ears. For instance, when one person explains what they’re doing or if anybody sees anything that needs to be brought up, they say it and don’t sit back and let me be the one to call things out. When I have questions in our meetings, one of the team members stops the presentation and helps me figure things out. They also correct things right there on the spot. Overall, they work well as a team and treat the project as if it's theirs.

We’re ahead of schedule, which is good because one of my partners runs travel ball tournaments. We communicate using Microsoft Teams and email.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Anuradha has been awesome to work with. She's always on time and does everything the way she draws it.

What did you find most impressive about them?

Their strength is in their attention to detail. They always iron out all the kinks and see my vision better than anybody I’ve ever worked with.

Are there any areas they could improve?

No, everything they’ve done has been perfect and professional. I love working with them; they feel like family.

Do you have any advice for potential customers?

Trust them — they will have your back. They will take care of you, and you can put your project in their hands.

BACKGROUND

Introduce your business and what you do there.

I’m the product marketing manager at PM-International, a company that specializes in selling nutrition supplements and cosmetic products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechAhead?

We hired TechAhead to take over a mobile app that we had developed with another agency. We were looking for a team that could enhance the app and create new features.

SOLUTION

What was the scope of their involvement?

We had a discovery phase during which TechAhead reviewed and audited everything from the previous agency. Then, they proposed reworking the app's existing code. They have migrated the app from one server to another, created and developed new features, and made it compatible with Android and iOS.

What is the team composition?

We mainly work with a project manager, who also manages the weekly meetings with the development team.

How did you come to work with TechAhead?

We found them through an internet search. We chose them because they offered a reasonable price, were experts, and understood our needs. Additionally, they proactively suggested improvements in our backend. We've appreciated that they've thought not just about offering us a service that we needed but also have gone further and provided us with some ways of improvement.

How much have you invested with them?

We've spent around $50,000.

What is the status of this engagement?

We started working together in August 2024, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics yet, but we’re mainly focused on efficiency and respect for the deadlines of the work we ask them to do.

How did TechAhead perform from a project management standpoint?

They’re good at meeting deadlines and being transparent. We have weekly meetings through Microsoft Teams.

What did you find most impressive about them?

We like that the project manager is flexible and available. We can call them anytime, and there’s always someone to clarify anything, whether it’s the budget or the timeline. They’re excellent at following up, being transparent, and taking the time to understand our needs. 

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Be transparent and share all the details of the project and your future expectations regarding it. This will help them quickly understand your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of HubQ.AI, an AI company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

The team at techahead has been supporting us with the design and development of our mobile apps for iOS and Android. They have built everything from scratch on React Native to ensure optimal performance and functionality. They have also provided web design and development services. The team has been instrumental in building everything from the ground up.

What is the team composition?

We've worked with around 12 people from techahead, including iOS and Android developers, UX/UI designers, web designers, and testers.

How did you come to work with techahead?

I found them through a Google search and Clutch. We chose them because of their excellent reputation.

How much have you invested with them?

We've spent between $1 million–$10 million.

What is the status of this engagement?

We've been working together since August 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've always met our deadlines.

How did techahead perform from a project management standpoint?

Everything has been smooth, and techahead has been on budget. We use monday.com for project management and communicate via phone calls, WhatsApp, and Zoom.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

One of the owners, Mohit, has been very helpful. He has guided us and given us advice.

What did you find most impressive about them?

They're a very responsible team. Their work isn't strictly limited to development; they're always looking for new technologies, especially those involving AI, to integrate specifically for our project and help us with unique functionalities.

Are there any areas they could improve?

No, I think they're doing fine.

Do you have any advice for potential customers?

They're an excellent IT development company with reasonable costs. They're on time and responsible with any tasks.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Phthalo Inc., a music streaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We needed help to develop a mobile app pertaining to music streaming.

SOLUTION

What was the scope of their involvement?

TechAhead has been helping us with mobile app design and development for iOS and Android. They’ve helped us create everything from the ground up and have been with us every step of the way, from the ignition to now.

What is the team composition?

We’ve worked with many different individuals, including a project manager and several developers.

How did you come to work with techahead?

We found TechAhead through a referral. We chose them because they were very professional, clear, and concise with how they wanted to do things. techahead also ensured that we could do everything we wanted to do and more while also stating realistic milestones and expectations going forward.

How much have you invested with them?

The project's total budget is within a range of $10,000–$49,000.

What is the status of this engagement?

We started working together in September 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechAhead has helped us find ways to save time and money when it pertains to certain functionalities and offerings.

How did techahead perform from a project management standpoint?

techahead delivers work on time and communicates well with us via Microsoft Teams and email. They’ve been absolutely wonderful and dedicated to this project. They’ve worked tirelessly to do everything for us and to do so exceeding timelines so that we can have our project done faster without cutting any corners.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Abhinav has been absolutely wonderful and dedicated to this project. His dedication to what we're trying to accomplish from the reignition to now has been inspiring not only because of his interest in completing the project but also because of the enthusiasm that he and his team have shown during the entire process. He has been very vocal about immediately telling us if something needs to be fixed. It’s been an absolute pleasure to work with him and his team; he's a natural-born leader.

What did you find most impressive about them?

techahead has been on top of everything. They’re very tight on timing and keep themselves to a high standard. They’re very polite and understanding. It’s been very eye-opening and refreshing to work with them. techahead is incredibly thoughtful and dedicated to whatever project they work on. They’re not rigid at all; they’re very comfortable to talk to and work with.

Are there any areas they could improve?

For the time we've known techahead, they've never shown any place where they need to improve.

Do you have any advice for potential customers?

Go for TechAhead. They excel in every aspect compared to other companies we've seen in the past. They’re very welcoming and open to trying new ideas and adapting to changes when they come. They’re very patient, which is something that isn’t found in most places. Anyone looking for a development company should come to TechAhead because they’ll have an experience they’ll remember in a positive way and receive what they expect and more.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of The Utilize App.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

I needed help to develop my mobile application.

SOLUTION

What was the scope of their involvement?

techahead has designed and developed my mobile app for iOS and Android. After signing the contract, I sent the team prototypes of my idea and vision for the app. Then, techahead started the development phase using React Native and Flutter, as well as Figma for design. The app is technically completed, and techahead is working on a couple of things. After launching the app, techahead will provide maintenance for a year.

What is the team composition?

I've worked with 6–10 teammates from techahead, including a business analyst, a project manager, QA specialists, UI/UX designers, and developers.

How did you come to work with techahead?

I found techahead through Google and Clutch. I chose the team because of their excellent reviews on Clutch, the fact that a small dedicated team would work on our app, and their pricing.

How much have you invested with them?

We've spent around $66,000.

What is the status of this engagement?

We started working together in May 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

techahead's work has helped me save around six months in development time and a budget of around $35,000. The team's work quality meets my expectations.

How did techahead perform from a project management standpoint?

techahead hasn't met the deadline because we've had issues with communication. We've taken time to improve communication and resolved our initial issues. We communicate via Microsoft Teams and emails.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Veenu (Senior Business Analyst).

What did you find most impressive about them?

Everything techahead has done has been great.

Are there any areas they could improve?

We've had miscommunication issues but have resolved them in the end.

Do you have any advice for potential customers?

I suggest ensuring you have transparent and consistent communication with techahead, and you'll be fine.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of HeyGroup, a mobile app for making it easy for groups to get together.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We were looking for a long-term relationship with a company that could support our ongoing app maintenance and future feature development needs.

SOLUTION

What was the scope of their involvement?

Initially, our prior development team helped techahead with the onboarding and training process. Since then, their development team has supported our app, both from the frontend and backend sides, which has included fixing bugs and adding new features. In addition to the maintenance and continuous development work, the team has also developed our initial web solution. As for the technology stack, this app has been built for iOS and Android devices using React Native, MongoDB, and AWS.

What is the team composition?

Our team has varied over time, but we've worked with around 4–5 developers from techahead throughout our engagement.

How did you come to work with techahead?

We found them on Clutch. techahead already had a US presence, which was nice for us. Thus, we initially reached out to their team in California.

How much have you invested with them?

We've spent around $20,000–$30,000.

What is the status of this engagement?

We began working with them in November 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

techahead has shown exceptional dedication to understanding the intricacies of our app. They work very hard and are very committed, which has been evident from the start. The team has been very proactive in bringing specialists when needed, and they consistently offer valuable recommendations to improve our app's performance and security.

How did techahead perform from a project management standpoint?

techahead's approach to development is very thorough. They're very timely with their updates on the progress, as well as very disciplined in sending progress reports, which has been very helpful. Moreover, we really appreciate techahead's honesty and trustworthiness. They've made our collaboration an enjoyable experience. On top of that, the team delivers on time and on budget. We communicate via Slack and use Jira for project management.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Sajal (AVP of Delivery). He has been awesome.

What did you find most impressive about them?

Working with techahead's team in India has been great because our tech lead is in Australia, so the collaboration has worked out well. The team has a comprehensive set of capabilities, so whenever we need to build a new feature for our app, they bring in a specialist, which is very helpful. Moreover, they're very flexible, so I can scale up or down their team whenever I want.

One of techahead's standing qualities is their accountability; they always take full responsibility for addressing any issues that arise to ensure that our app runs smoothly.

Are there any areas they could improve?

There's nothing techahead could improve on; they've been great.

Do you have any advice for future clients of theirs?

We've been successful because we've also organized ourselves to capture user stories and be very specific with our requirements. Being organized helps a lot with accountability, bringing clarity to what techahead is responsible for delivering.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Unchecked Fitness, a mobile app where we create meal plans and fitness plans for users. We also match clients and trainers, allow them to connect, and allow trainers to manage their clients through our app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with techahead?

We required development services.

SOLUTION

What was the scope of their involvement?

techahead has designed and developed our whole app from start to finish. After reaching out to them initially, we had some discovery calls to discuss my app idea and how they could help me out. After our discovery calls, we went through design phases, development, and testing until completion.

The app has been built for iOS and Android, so techahead has used Figma and Adobe for the designs, as well as React for the development. As mentioned, our app's features include meal plans, fitness plans, and progress tracking.

What is the team composition?

We've worked with 6–7 teammates from techahead.

How did you come to work with techahead?

I found them through Clutch.

How much have you invested with them?

We’ve spent around $90,000.

What is the status of this engagement?

We started working together in October 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app hasn't been launched yet, so I have no metrics to share yet. Still, this app has met my expectations, and it is of very high quality.

How did techahead perform from a project management standpoint?

techahead has delivered on time and on budget, and they communicate well. We use Microsoft Teams, email, and Figma to collaborate.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Sachin (Technical Manager), who is very knowledgeable in his field. He has been able to listen to my design ideas and vision for this app and communicate those to his team so that they can develop an app that matches what I'm looking for. Whenever some things haven't met my standards, Sachin has been able to communicate my requests to his team and get those addressed.

What did you find most impressive about them?

techahead's biggest strength is that they're constantly trying to meet my needs. If something is not how I had envisioned it, they go back and work on it to try to meet that need.

Are there any areas they could improve?

There's nothing techahead could improve on.

Do you have any advice for future clients of theirs?

It's important to have weekly meetings to get updates and set expectations on what you want.