TechAhead

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of a company that provides emergency response planning and drills for high-rise commercial properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechAhead?

We needed help updating a custom software platform we had created to help us manage our clients.

SOLUTION

What was the scope of their involvement?

TechAhead has assisted us in updating the code of an older platform. The team has redesigned the UX and is currently providing custom software solutions as we integrate new features into our product.

Users can log in and view custom evacuation plans and emergency scenarios. We keep all their documentation online and manage everything through the cloud. The platform is a mix of Java, PHP, and Python. We also have a custom CMS and some WordPress integrated into that.

What is the team composition?

Our key person is the project manager and liaison. We’ve had multiple teammates from them; at one point, we had 15–20 different contacts assisting us with the project. Himanshu is our lead developer.

How did you come to work with TechAhead?

We were shopping around and interviewed multiple vendors about what we needed. They offered great rates and seemed to align with our needs, checking a lot of boxes off our list. We decided to give them a chance.

What is the status of this engagement?

We started working with them in January 2024, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a 30% increase in responsiveness from the servers we were getting. We also saw improvements in CPU memory usage. Those are the metrics we use to gauge the success of the project.

How did TechAhead perform from a project management standpoint?

They meet deadlines and stay on budget. We use GitHub and ClickUp. For communication, we use Microsoft Teams and video chats.

What did you find most impressive about them?

Their responsiveness is impressive. There have been times when it’s around midnight our time and their time, and they’ve been responsive. We had an outage at one point, and they jumped on and helped us. Within 30 minutes, we had everything resolved.

Are there any areas they could improve?

They shuffle their team around a lot. I understand that nobody has a dedicated team, but I’d love it if they could do that. Our project manager and lead coder haven’t changed, but we’ve had to rotate between other team members depending on what’s going on. Sometimes, keeping up with everybody on the project is daunting.

Do you have any advice for potential customers?

Be upfront with them about what you need. They’re great at adjusting. If you’re unsure, ask questions. They’re subject matter experts. If you can relay the concept clearly, they can fill in the blanks for you.

BACKGROUND

Please describe your company and position.

I am the CEO of an IT company 

Describe what your company does in a single sentence.

AI, Digital & Tech Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• develop a mobile app

SOLUTION

How did you find techahead?

Clutch Site

Why did you select techahead over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from techahead were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Taking an idea and developing it into a production mobile app available in iOS and android along with website development. Levearing AI, data science, designs, arhcitecture, and features that no app currently has.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

timelines, performance, detailed specs designed exactly as described, budget and more

Describe their project management. Did they deliver items on time? How did they respond to your needs?

many items delivered on time and or effectively communucated, super responsive.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, leadership engagement, culture, confidence, willing to go above and beyond, willing to do whats right over and over again

Are there any areas for improvement or something techahead could have done differently?

not at this time

BACKGROUND

Please describe your company and position.

I am the Founder of Iplan trading company

Describe what your company does in a single sentence.

iPlan Events is your all-in-one platform for effortless event planning, connecting you with top suppliers and venues across Saudi Arabia to create unforgettable experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Brand Recognition and Online Presence
• Scalable Solutions , Enhanced User Experience
• Building tailored software solutions that meet specific business needs, from web applications to mobile apps.
• Relying on structured, agile methodologies to maintain project timelines, stay on budget, and deliver high-quality results.

SOLUTION

How did you find techahead?

Online Search

Why did you select techahead over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from techahead were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is to create a mobile app tailored to premium users in the Middle Eastern market, enabling customers to search and book services for weddings and significant events. The platform supports three user types:

 1. Customers: Accessing iOS/Android apps to search for service providers by category, location, and price, they can book venues, browse packages, and make payments.

 2. Service Providers: Listing and managing services, packages, and bookings through a mobile app and website, they receive payments via the platform.

 3. Admin: Managing the platform through a web portal, overseeing users, bookings, services, analytics, and handling feedback and grievances.

The app will support English and Arabic (default, with RTL orientation) and offers two payment options: full payment or instalment via third-party processors like Tabby.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhance user experience , clear communication , transparency and high quality developers 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management involves planning, organising, and overseeing all phases of a project to ensure it meets set objectives within defined constraints, such as scope, budget, and time. They will effectively manage resources, mitigate risks, and maintain open communication to adapt to any changes or challenges that arise.

The project manager's communication was exceptional. They were proactive in addressing queries and provided frequent updates. This responsiveness instilled confidence in the project’s progress and made it easier to collaborate effectively, even when complex issues needed attention. Their ability to respond promptly and thoroughly contributed to a collaborative and productive environment, aligning with project management best practices.

What was your primary form of communication with techahead?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of work, proactiveness, and attention to the smallest important details make them stand out. 

Are there any areas for improvement or something techahead could have done differently?

No they did a great job 

BACKGROUND

Please describe your company and position.

I am an executive at Fashion Media Inc.

Describe what your company does in a single sentence.

Start up fashion-retail app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• App development
• Tech support & development

SOLUTION

How did you find techahead?

• Online Search

Why did you select techahead over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from techahead were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tech Ahead created our new app. They designed our UI/UX designs and brought the technology to life in our app. It’s a social-retail app, that they were able to build from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They launched the app successfully and will continue to develop & progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables have been met on time and have always responded to our company needs.

What was your primary form of communication with techahead?

• Virtual Meeting

What did you find most impressive or unique about this company?

Great hands on team that problem solves and can become familiar with any and new developments.

Are there any areas for improvement or something techahead could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Happy MOB, a smartphone app company

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with techahead?

We needed help with app development for our company to increase sales and brand awareness of our business.

SOLUTION

What was the scope of their involvement?

techahead has helped us design and develop our app from scratch based on my ideas and requirements. I’ve relied on their expertise to guide me through the process, which includes developing and launching the product. Regarding technologies, the team is creating the product for iOS and Android platforms.

In addition, the team is providing marketing consulting work collaboratively with our marketing director for the product’s release and will perform maintenance and upgrades for the app.

In terms of the process, they’ve started by providing us with the wireframes’ design and then integrated third-party software into the app, including WhatsApp and Google Maps. The features also include a community network to find friends and share business profiles with others.

What was the team composition? 

We’ve been working with around nine members of techahead’s team, including three business recruiters, Jatin (Project Manager), and a development assistant.

How did you come to work with techahead?

One of my business partners found techahead through a Google search and chose them because they seemed like an effective company.

How much have you invested with them?

So far, we’ve invested around $68,000 with them.

What is the status of this engagement?

We started working together in September 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't launched the app yet, but many people are waiting for the product the techahead team is creating. Overall, techahead's work quality exceeds our expectations in terms of design and graphics.

How did techahead perform from a project management standpoint?

techahead's communication has been great, and the team has stayed on budget and within deadlines. Regarding communication, we have weekly morning meetings, and the team has been very flexible in rescheduling those meetings whenever I need them changed. For tools, we use Microsoft Teams, WhatsApp, and phone calls.

In addition, the team has gone beyond the scope of work, providing efforts that aren't in the initial contacts. Overall, I appreciate that the whole team has shared my vision and provided ideas for new features to exceed my expectations.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Jatin has been so flexible in working diligently and meticulously in the app while educating me throughout the process.

What did you find most impressive about them?

techahead's ingenuity is their biggest strength.

Are there any areas they could improve?

The early morning meetings and time differences are tough, but I understand they cannot do anything about that.

Do you have any advice for potential customers?

Have a good vision of what you expect from your app, and be clear when you share that with them so they can take your idea to the next level and towards new, unexpected directions.

BACKGROUND

Please describe your company and position.

I am the CEO of Everywarepro IT Consulting

Describe what your company does in a single sentence.

Information Technology Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Automate client service requests
• Reduce manual steps and allow autonomous service management
• Scale services to include more geographic regions with minimum back end systems investment
• Integrate dashboard and analytics into management decisions

SOLUTION

How did you find techahead?

• Online Search
• Clutch Site

Why did you select techahead over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from techahead were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design,Develop, Test and deploy multi component multi interface enterprise service management solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sprint release date actual vs planned
• User acceptance testing results
• Turn around time on changes and fixes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceeded our expectation. Adapted to our localization needs and open mind about user experience targets in our region specific demographics. Already working on a second concept with them and would highly recommend the company, team and everyone in techahead

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All levels of management are very client focused. W our customer interactions was extremely positive. Our project manager was extremely organized and did a very good job at focusing on our goals and not just timelines.

Are there any areas for improvement or something techahead could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the CEO of WEAREGUPPY LLC

Describe what your company does in a single sentence.

We develop a content-sharing app which allows users to subscribe to one another and in exchange unlock exclusive content as well as give back to charity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Vast experience and professionalism they had with coding apps.
• Proactive team and organized/systematic approach to accomplishing goals
• Open to suggestions with new infrastructure.
• They improve customer satisfaction goals.

SOLUTION

How did you find techahead?

Online Search

Why did you select techahead over others?

• High ratings
• Company values aligned

How many teammates from techahead were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Starting off with discovery phase and making sure the workflow and IA were feasible and in place before we moved on to the actual building of the app. Milestones were stated clearly in advance and were performed on time with excellence.Testing and fixing were done seamlessly as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each milestone showed an improvement in achieving our goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all deliverables were delivered on time.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The teamwork and reliability, the talent and perseverance. They have a very friendly culture.

Are there any areas for improvement or something techahead could have done differently?

Not that I could think of now. Scheduling and tasks were always addressed in advance and communication was open.

BACKGROUND

Please describe your company and position.

I am the Founder of LARSAM Network Private Limited

Describe what your company does in a single sentence.

News Aggregation mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Build the mobile app

SOLUTION

How did you find techahead?

Referral

Why did you select techahead over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The client wants to create a news aggregator platform called Headlyne where users can read summarized news articles. 
The Headlyne mobile application is intended to make it easy to stay informed and get inspired by the stories and products that a user likes. It gives them an option to select the sentiment of news, category of news based on their interests and read a summary of the news article. It can be used by parents to expose their children to the news (positive only) and make them build a habit of reading news of their choice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bug-free delivery of both iOS and Android.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They delivered on time. They have been very responsive throughout the project.

What was your primary form of communication with techahead?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their discovery phase was amazing in terms of gathering of our requirements and the understanding our the UI/UX.

Are there any areas for improvement or something techahead could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Leeva LLC

Describe what your company does in a single sentence.

Leeva is a one-stop solution to secure your documents, moments, and personal property and connect with your insurance carrier

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• Build the app
• Strategic business analysis

SOLUTION

How did you find techahead?

Online Search

Why did you select techahead over others?

• High ratings
• Pricing fit our budget
• Other

How many teammates from techahead were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techahead is building a website and an app for our start-up that will be used by insurance brokers and consumers. This includes graphic design, brainstorming ideas, page flow, business analysis, and market targeting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Techahead team deliver on time. We meet weekly to see the work in progress, give feedback and get detail changing as we request. The app get great feedback from our testers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager Iram and her team deliver items on time. They are ready to respond to our feedback or request any time. We have dealt with another company before Techahead and it was a disaster, Techahead really restore our confidence back in using tech company that is not local

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We have the same team that meets every week, and in the last month, twice a week. We met at 8 a.m. PST, that is 8:30 pm in India time, and the team has no problem accommodating us as clients. The project manager even met on the weekend. They also help us who are not familiar with app building at all, in other work that is not in the scope of work such as dealing with Apple app developers and other policies to get the app submitted and teach me to deal with a lot of problem-solving

Are there any areas for improvement or something techahead could have done differently?

No, we are good

BACKGROUND

Please describe your company and position.

I am the Founder/CEO of a social networking company

Describe what your company does in a single sentence.

Mobile application

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

• To develop an iOS and Android mobile app
• To create a landing page
• To create an Admin panel

SOLUTION

How did you find techahead?

• Online Search
• Clutch Site

Why did you select techahead over others?

High ratings

How many teammates from techahead were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techahead is delivering a cross platform mobile application for our company, with a landing page for marketing, and an admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile application is being developed according to their milestone calendar and they're doing an excellent job. With one milestone, they were two full weeks early.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has been managed expertly. Every interaction has been addressed, recorded, information disseminated properly, etc. I am highly impressed. Every need has been handled.

What was your primary form of communication with techahead?

Virtual Meeting

What did you find most impressive or unique about this company?

Every person has been wonderful to deal with and does their work with true excellence, from the project manager to the designer.

Are there any areas for improvement or something techahead could have done differently?

I can't think of anything. I've truly been impressed. Interviewing 20 companies before signing with techahead was worth the time investment.