TechAhead

BACKGROUND

Please describe your company and position.

I am the Owner of The Nurse Coach Collective, Inc

Describe what your company does in a single sentence.

We provide online continuing education for registered nurses to help them become health and wellness coaches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire techahead to accomplish?

Create a Web App E-learning software with robust social features and admin capabilities.

SOLUTION

How did you find techahead?

• Online Search
• Clutch Site

Why did you select techahead over others?

• High ratings
• Good value for cost

What was the size of techahead’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Techahead to design a web application to serve our business in a variety of ways. First, to provide a more socially-connected e-learning experience for our students with built-in social features, chat, gamification, and email/browser notifications, in addition to all of the things you would expect in a typical e-learning solution such as video/text content, downloads, and payment portals.

They also built an instructor portal that allows instructors to keep easy tabs on students with automated tracking of student progress, ability to set followups, send chats, text, and communicate with students/admin alike. Finally, they created an admin portal with tons of back-end features to streamline business processes, such as payment collections, generating group assignments, assigning certificates of completion, gamification, and a killer course builder.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A fully functional, beautifully designed web application with admin, instructor, and student portals fuly integrated.
• Delivered within one year of project start date.
• Delivered within budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was rock solid. We made a mistake on our end of underestimating what we were asking for initially, but they did a great job of accommodating our growing desires for our app. As with any project, the relationship grows with time. We switched from project-based to ongoing development about one-year in, in order to streamline development process. Overall, they were very patient when needed, very creative and thorough business analysts, and highly-skilled technical engineers.

What was your primary form of communication with techahead?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dedication to completing the project correctly.

Are there any areas for improvement or something tecahead could have done differently?

I think the only thing would be to have set more clear expectations from the beginning in terms of time, effort, and budget required to pull off a job of this magnitude. Admittedly, we were naive and had zero experience building an app before, which resulted in us thinking that you just snap your fingers and tadah, you have an app.

The actual process is quite lengthy and challenging, but I guess you can't say that on a sales call. All in all, I'm very happy they didn't scare us away from the development process; this app will be a complete game changer for our business and will surely be the best investment we've ever made.

BACKGROUND

Please describe your company and your position there.

I am the CEO and President of CatchAll

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We wanted to develop an innovative mobile app with a completely new idea and needed a strong tech firm to help build the front and backend out completely.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and found 4 companies that we liked. After extensive interviews and discussions we felt most comfortable with Techahead as they understood exactly what we were aiming for and came into the process with a positive problem solving attitude.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of discovery meetings to discuss the goals of the app and objectives for final product. After introducing some designs and proposed logic, Techahead took it one step further in developing a complete wireframe and comprehensive audit of the entire proposed app.

They worked with us step by step to ensure that each function operated in the way we required and developed within months a working prototype that we were able to beta test. After completing the backend work the App was ready for beta testing and release.

How many resources from the vendor's team worked with you, and what were their positions?

We were assigned a project manager and we communicated frequently with the lead front and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within months of beginning the process we were able to Beta test the app with friends and family to collect valuable feedback. We then used that feedback to revise and improve the app and are preparing for a major launch within the coming weeks.

Describe their project management style, including communication tools and timeliness.

The project manager and two leads are incredibly easy to communicate with and are always available for any questions or concerns. Their communication over slack and email makes it very easy to raise simple questions and easily discuss next steps. I found every member of the team I communicated with to be friendly, thoughtful, and professional and enjoyed our frequent meetings.

What did you find most impressive or unique about this company?

Their ability to take a user story, quickly identify the problem, and find a solution was astonishing. I found their backend and frontend developers incredibly skilled and were able to deliver new builds in record time with zero flaws. Their communication, transparency, and ability to work with us in building a great app was a great experience and will continue to work with them as long as they'll have us as clients.

Are there any areas for improvement or something they could have done differently?

No. I never had any real concerns as they are truly professionals.

BACKGROUND

Please describe your company and your position there.

I am the CEO an early stage start that incentivize consumers for being green.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We needed a mobile app developed that was to serve as our main product for the company. Our goal with the first version of the app was to show proof of our concept & give ourselves a solid foundation that would allow us to further scale our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found TechAhead via Clutch. They came in with a clear plan & milestones they were going to hit as we progressed through the construction of our app. They had a fair price & seemed motivated to be apart of what we we're creating.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few discovery meeting at first to capture the concept of what we wanted to do. They constructed the wireframes/early designs. We provided feedback to them as early versions were released to us.

How many resources from the vendor's team worked with you, and what were their positions?

A project manger (Sajal) was assigned to run our project. I communicated mainly with him as he helped to better convey my ideas & feedback to his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was not released as quickly as planned, mainly because of the heavy feedback/changes we we're throwing at them. This feedback was rooted from conversations with our early client base.

Describe their project management style, including communication tools and timeliness.

Sajal, the project manger, was fantastic. We met via zoom frequently (when needed) & communicated mainly through emails the rest of the time. He is a great planner & communicator & very understanding about the stage of our business.

What did you find most impressive or unique about this company?

The communication and timeliness of responses were great. Everyone I spoke with from their company was friendly & very intelligent. Overall, the app is a great starting point to grow into something powerful. We have some more work to do in regards to making it faster & the ability to reach a large audience quicker. But overall, the app preforms how it should.

Are there any areas for improvement or something they could have done differently?

There were a few misunderstandings when it came to how our users would interact with the app. I am somewhat of a perfectionist when designing our products, so some frustrations I had was the lack of understanding of what would make this simpler/more valuable to our customers. I had to get creative when showing the changes I wanted done so the team would clearly understand them.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a tech company building a Social Media Network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We wanted to build a social media app for mobile phones that could be updated from an admin panel. This project included design, wireframes, and full build out.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched through countless companies that build mobile apps and ended with a candidate pool of 7 companies. We decided to go with TechAhead because of their excellent communication, agile workflow style, and the projects they have built.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with discovery meetings, and once that was ironed out, we moved on to designs and wireframes. We had standing weekly meetings to review progress, etc. Then we built the mobile app and admin panel in parallel. We received test versions along the way, ending with the delivery of an MVP.

How many resources from the vendor's team worked with you, and what were their positions?

We had a whole team:

• project manager
• designers
• frontend devs
• backend devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within two months, we have had over 500 downloads with a 5-star rating in the app store. This MVP has also helped us raise money on crowdfunding platforms.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings to go over the entire scope but also had meetings during the week whenever we needed to clarify something. We use a project management tool called Zoho that works well to keep everyone in different time zones on the same page.

What did you find most impressive or unique about this company?

They have worked on a lot of projects of large scale. Their knowledge ran very, very deep with almost any technology or stack you would want to use!

Are there any areas for improvement or something they could have done differently?

There wasn't anything other than some time-zone mix-ups (on my part).

BACKGROUND

Please describe your company and your position there.

I am the founder of a mobile App that connects diners and restaurants, headquartered in Saudi Arabia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We wanted to develop a mobile app for Tabz so that diners can pre-order their meals before arrival at the restaurant, so that they are served within minutes from arrival. The goal was to develop a simple and user friendly app that people would prefer to use.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed tens of developers we found online, and we chose TechAhead after multiple interviews as they were easy to communicate with, understood our idea and gave us very helpful suggestions. Their price range was reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

TechAhead helped us from the beginning, the scope started from finalizing the idea and putting it on paper. They did the wireframes, design, developed the App and website, and we even signed a maintenance contract with them.

How many resources from the vendor's team worked with you, and what were their positions?

The project manager was our main contact, we interacted with about 8 other members. We communicated continuously via Slack.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We recently launched the App, and we faced almost no issues with it. Users feedback is always good and the TechAhead team is very flexible and understanding.

Describe their project management style, including communication tools and timeliness.

Communicating with the team was very easy, they were all reachable at all times via Slack and are very responsive. They met the deadlines.

What did you find most impressive or unique about this company?

The team had shown great skill and experience and was very flexible and understanding. They're also always reachable.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO of Health Bytes, a mobile health literacy application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We wanted to create a mobile application to feature health literacy content to help patients navigate their healthcare journey.

SOLUTION

How did you select this vendor and what were the deciding factors?

we interviewed a number of vendors and after creating a short list, ended up choosing Tech Ahead, due to prior customer experience/feedback, cost, and development experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We stated with a project planning meeting, then wire frame development, followed by a number of development milestones. We aimed to create a functional application for the IOS and Android stores with a robust backend.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned and we had input from a number of developers, both front and back end, user testing, and the companies leadership took an active role in helping debug issues that came up.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launch we have featured 24 new content creators, and aim to launch after a robust content library is created. The company was able to create a functional app that featured the ability for users to enter data into the app in video and graphic content.

Describe their project management style, including communication tools and timeliness.

The project manager led weekly stand up meetings and were very responsive to feedback. I was impressed after the app was launched regarding the responsiveness to debugging after launch.

What did you find most impressive or unique about this company?

Their mobile development skills were excellent and I was very impressed with their responsiveness. If I had an issue, they would immediately respond with an effort to repair the element that needed to be addressed. Their support is very reliable.

Are there any areas for improvement or something they could have done differently?

Continued focus on efficiency with deliverables. Excellent work all around. I would use them again and plan to for additional projects.

BACKGROUND

Please describe your company and your position there.

I am the CEO of ASCEND, a new social media company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

We hired TechAhead to develop the first version of our social media app, and to be our partner for ongoing versions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed many different vendors around the world and the TechAhead team understood our mission best and we felt that they had a high level of both creative and technical expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed Android and iOS versions of ASCEND, consisting of photo, video and text posting and viewing, advanced search, content ratings and reviews, content amplification, text commenting and chat, and many additional features. They also helped us develop the branding and logo for the company and a distinctive user interface.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, lead designer with a design team, user experience expert, technical lead with full tech team, QA lead with QA team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched in the App and Play stores and we are in limited release now, bit the app is aesthetically beautiful and functions well. We are very pleased with the final deliverable.

Describe their project management style, including communication tools and timeliness.

We met in a weekly meeting, and more often when necessary. They were very flexible with meeting times. We communicated vis Slack. They worked hard to meet aggressive deadlines. We faced major challenges during COVID, including the death of our first project lead, but the TechAhead team remained dedicated to the completion of our project, working hard to overcome all the challenges. The COO of TechAhead became personally involved to ensure a successful delivery.

What did you find most impressive or unique about this company?

They had a high "get it" factor with our complex concepts and purpose. And, as I said above, when we faced major setbacks due to COVID in India, the team remained dedicated and we received even more support from the company's COO. Also, their design skills are absolutely top-notch. They are strong app developers who know how to get the job done.

Are there any areas for improvement or something they could have done differently?

Considering the tremendous challenges we faced due to COVID, they did an incredible job.

BACKGROUND

Please describe your company and your position there.

We are a software providor for real estate professionals. I am the product manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

Our challenge was to develop a software platform that integrates to iot hardware devices in homes for real estate professionals to manage remotely.

SOLUTION

How did you select this vendor and what were the deciding factors?

Thier expertise and experience integrating with hardware iot devices.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a full feature stack using Angular and integrated multiple Api's inculding a front end, back end and user and admin access. They also developed mobile apps that integrated into the system as well.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 core team members in thier respective expertise, but if we ran into any technical issues out of thier scope they were able to pull in resources within thier company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered the full stack and we were able to work out bugs with them to get to a stable product MVP.

Describe their project management style, including communication tools and timeliness.

The project management was great. They were very communicative and flexible. We communicated through Slack and used Jira.

What did you find most impressive or unique about this company?

direct access to the development team and quality project managers that are very communicative and are quick to respond to any issues or requests we had.

Are there any areas for improvement or something they could have done differently?

While the quality of the work is great, initially the documentation was excellent but as the project went on documentation fell behind.

BACKGROUND

Please describe your company and your position there.

I am the Director of Software Development at Ventus networks. Ventus manufactures and deploys a wired/wireless router that can leverage cellular networks for a variety of installations, like ATMs, POS terminals, Digital Signs, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead, and what were your goals?

Ventus had an existing mobile application project that was started by another company and Techahead was hired to continue development of that project and provide ongoing maintenance to it.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ventus interviewed a handful of companies that specialized in mobile app development, reviewed their development strategy, costs, portfolio of previous/existing projects, and ultimately decided to go with Techahead due to their experience in the space.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project Techahead was hired to perform was to A) analyze the existing project and source and identify any issues, B) continue the development roadmap and C) perform maintenance (i.e. bug fixes, new features, updates, etc.) on an ongoing basis.

How many resources from the vendor's team worked with you, and what were their positions?

There is a project manager, an Java developer (Android), a C#/Swift developer (iOS), a UI/UX designer, and a couple of QA resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was able to very quickly, in a matter of weeks, able to understand the existing source code and leverage the project API to adjust and update the project with new features, ultimately resulting in a successful release onto the respective app stores.

Describe their project management style, including communication tools and timeliness.

The entire team thus far has been very easy to communicate with, using a variety of communication tools, primarily Slack, but also Zoom when calls/meetings are needed to clarify more abstract or complex concepts.

What did you find most impressive or unique about this company?

So far, techahead has shown the ability to quickly adapt to an existing project's code. They quickly understood their inherited project, even with very little explanation about our ultimate goal.

Are there any areas for improvement or something they could have done differently?

Nothing thus far. This has been a very easy going project that has been able to yield results in about as quick a timeframe as can be imagined.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a social media platform creating the future of digital legacy for the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire techahead?

We hired Techahead for a two phase build: UX/UI discovery and design. We recently extended their contract scope to include the build of the app given the excellence with which they have taken us through the build design journey.

SOLUTION

How did you select this vendor?

We vetted multiple high end companies in this sector. Techahead was by far the most invested, the most engaged and had the greatest attention to detail from the first meeting. It was the attention to detail and dedication to and passion for our idea that solidified their team as the perfect fit.

Describe the project in detail and walk through the stages of the project.

Our specific application, and the digital legacy space we are creating, is new. None of this has been done before. As such, this particular projected required a lot of discussions and meetings. It required attention to detail and patience. There were many items that needed multiple meetings to figure out, discuss and solidify. This was an interactive process involving a great to and fro between everyone at the Techahead team (managers, UX/UI designers, artists, etc). This ultimately resulted in an elegant, beautiful, and seemingly simple interface with very unique and powerful applications. We never would have gotten to that stage without our Techahead teams attention to detail and passion for this project.

How many resources from the vendor's team worked with you, and what were their positions?

Techahead invariably assigned 3-5 people on every single call twice a week. Each meeting was approximately 1-2 hours. We had a project manager overseeing the meetings and keeping the momentum going. We had UX designers (1-2), and UI designers (1-2). Whever our CTO had more technical questions, the Techahead CTO made himself immediately available for all questions, and was extremely helpful as well. The COO also ensured our satisfaction with the process during the latter parts of our design phase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is difficult to mold something new, that hasn't been done before, from the minds of our founders. Techahead were experts in capturing the spirit of our idea, infusing it across all aspects of the design, and ensuring that the world we created together had a resonance that was pure to the original idea. The wire frames captured a very new and complex idea. The designs are beautiful and capture the spirit of our digital legacy service. I think Techahead is special because they listen very carefully....that is a very important thing.

How effective was the workflow between your team and theirs?

I thought the workflow between our teams was tremendous. Meeting 3-4 hours a week, every week can get tiring at times. Despite this, the Techahead team was always upbeat and ready to solve the questions or stumbling blocks that would come up. On our side the myself (CEO) and the CTO were present at every meeting. An extremely collaborative process was always fostered by the Techahead team.

What did you find most impressive or unique about this company?

I think Techahead will continue to do amazing things with whoever they work with for 3 reasons:

1. Their tremendous attention to detail
2. They ability to listen carefully to feedback and to respond with appropriate changes quickly.

They always display a passion for the project. Techahead always made our team feel like we were their only client, which I know not to be true, but is a testament to their focus on our application with every email or meeting.

Are there any areas for improvement or something they could have done differently?

I have no negative comments to make here. Time zones could be challenging at times, but Techahead always went the extra mile to accommodate meeting times although they would often end up being very late in the night for members of their team. This demonstrated great dedication to the production process.