TEAMX & XPIXEL DIGITAL MEDIA CO. L.L.C

BACKGROUND

Please describe your company and your position there.

I’m the owner and founder of Find Fellas and it is a business directory website

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TeamX Tec FZE, and what were your goals?

We have hired TeamX because they had an very inspiration story and long-term visions with their client. We wanted to work with a company who keep the quality of their client in consideration rather just finishing up the project. Our goal is to grow with a company who trust our mission and vision rather than just a company who looks for quantity to add it in their portfolio.

SOLUTION

How did you select TeamX Tec FZE and what were the deciding factors?

After reaching out to TeamX team and discussing the our idea we have met with developers and have seen their commitment to achieve our goals in our project and coming up for solutions rather than raising up problems.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a phone conversation about their procedures and payment plans. Everything seemed convincing and then they shared the plan which sounded convenient for us. Coming up with their own designs by understanding our goals made the process easier and smooth while developing the website. They have helped us to create creative and innovative ideas to add a value for our project.

How many people from the vendor's team worked with you, and what were their positions?

The CEO of the company was the point of contact, but there was more than 4 developers in continuous contact to support when any issue is raised in their system.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are about to launch the website as soon as possible as the project have been completed 99.9% and that 0.1% is a delay from our end because of some marketing strategy plans.

Describe their project management style, including communication tools and timelines.

Weekly zoom meeting with the CEO and developers to discuss the updates and the best part they have a discussion feature in the system when raising any concern and it is documented which made the whole process of the project smooth and avoiding misunderstanding.

What did you find most impressive or unique about this company?

The whole team was professional and creative in finding the right solutions for my concerns.

Are there any areas for improvement or something they could have done differently?

I believe some bugs is part of most projects, but in my case it didn’t affect the website as their response was fast.

BACKGROUND

Please describe your company and your position there.

Im the founder and CEO of a coffee equipment distributor We are specialized in selling coffee tools and equipment to coffee shops and home baristas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TeamX Tec FZE, and what were your goals?

We hired TeamX to handle our website development (e-commerce) as we use it to promote and sell our products. We wanted to have a very simple yet effective website to sell our products

SOLUTION

How did you select TeamX Tec FZE and what were the deciding factors?

I was searching online and found TeamX, after doing some research about the company, i found that their customer service is the best! And their projects are amazing (previous projects)

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project was to build an e-commerce from scratch based on my needs and requirements. With admin panel and many other important features for us

How many people from the vendor's team worked with you, and what were their positions?

3, the owner himself was heading the project. (Something i really liked because it gives me the feel that the owner himself is taking care of my project). And 2 of his employees that are experts in this field

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was the main revenue generator for us. We were very happy with the website and what they delivered. Exceeded expectations

Describe their project management style, including communication tools and timelines.

They were literally amazing! They were the definition of the quote (customer is always right). Whenever i didnt like something or faced any problem, they will be very happy to help and make sure to solve the issue immediately, regardless of the time. They were just amazing from both a project execution and support standpoint.

What did you find most impressive or unique about this company?

Customer service and quality!

Are there any areas for improvement?

They were amazing in all aspects

BACKGROUND

Please describe your company and your position there.

Sales Manager at a car dealership

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TeamX Tec FZE, and what were your goals?

I had a project idea to start my own Ecommerce store so I hired TeamX for making me the website and the mobile applications I needed to bring my ideas to life.

SOLUTION

How did you select TeamX Tec FZE and what were the deciding factors?

I have heard about TeamX from a friend of mine who dealt with them in the past, he recommended it to me since he has had a very professional and great experience with them. and their services were not expensive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I started out by meeting the team and discussing all the features that I would like to have in my website and applications. they went straight to work on producing wireframes and designs for everything and running it by me untill I was happy with everything and they started work on development of said website and applications.

They were very professional and helpful with every inquiry that I had along the way untill my website and applications were finished.

How many people from the vendor's team worked with you, and what were their positions?

I Have been in contact with pretty much everyone in the company. everyone has been super helpful and supportive starting with the CEO of TeamX Mr. Ghanem Al Muhairi to Mr Shadi Al Magdalani to Mr Samran Ibrahim to Miss Ghada Diab to Mr Abdulrahman Hussain and a lot more people. All of them have been super helpful and they continue to support me and my project to this day.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website and applications, we tested everything on test audience and everyone liked them. there were no complaints and everyone was surprised by how easy and user friendly everything was.

Describe their project management style, including communication tools and timelines.

I used to communicate with the team at TeamX using their own system TeamX 360 which is basically a system for us as clients to be able to communicate with the team at any given time for any inquiries, Discussions or even support after the project is completed. Since the project is backed up by 12 months of support and warranty this system really helps in making communications a lot easier.

What did you find most impressive or unique about this company?

Very professional, very friendly, very helpful, Deliverables were delivered on time, very supportive. Just over all an extremely pleasant experience.

Are there any areas for improvement?

None that I have seen.