TAZ Networks, Inc Review Insights

Overall Review Rating

4.7

Quality 5.0
Schedule 4.3
Cost 4.3
Willing to Refer 5.0

Top Mentions

Review Highlights

High Customer Satisfaction

Clients express high satisfaction with TAZ Networks, Inc, noting their responsiveness, integration with communication tools, and alignment with client values as key strengths.
Effective IT Problem Resolution

TAZ Networks, Inc is praised for their fast and effective solutions to IT problems. Clients appreciate their ability to address issues promptly, ensuring minimal disruption to business operations.
Reliable Long-term Partnership

TAZ Networks, Inc has established long-term relationships with clients, providing ongoing support and consistently meeting IT needs over extended periods.
No Areas for Improvement Noted

Clients have not identified any areas for improvement for TAZ Networks, Inc, indicating a high level of satisfaction with their services and performance.
Proactive Security Measures

TAZ Networks, Inc is recognized for implementing effective security measures that significantly reduce spam emails and system downtime, enhancing client operations.

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TAZ Networks, Inc Reviews

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Cybersecurity IT Managed Services IT Strategy Consulting
Managed Software Application & Solutions Disaster Recovery Hardware Help desk Network Other IT managed services Security Network Security
Confidential
Sep. 2006 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"TAZ Networks, Inc is very knowledgeable, does what they say, and always finds a way to fix the issue correctly."

Sep 17, 2026

Customer Service, Herald Wholesale

Cheri Barolo

Retail
Troy, Michigan
11-50 Employees
Online Review
Verified

TAZ Networks, Inc has set up 17 computers, three servers, and one site, two off-site for a lighting and bath showroom. The team has also installed and maintained the client's software to run their business.

TAZ Networks, Inc has been the client's IT support and meets expectations. The team consistently finds a solution that works for us to fix any issue that might come up. The security that TAZ Networks, Inc has put in is helping keep out the spam emails, and we have very little system downtime.

BACKGROUND

Introduce your business and what you do there.

I’m a customer service representative at Herald Wholesale, a lighting and bath showroom. We offer a wide selection of high-quality fixtures and expert guidance to homeowners, designers, and contractors for new builds, renovations, and updates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TAZ Networks, Inc?

We needed help running and servicing our complete computer system.

SOLUTION

What was the scope of their involvement?

TAZ Networks, Inc has installed and maintained 17 computers, three servers, and one site two off-site. The team has also installed and maintained our software program to run our day-to-day business and helped us when issues come up concerning anything computer-related. In addition, TAZ Networks, Inc has handled our network setup, cybersecurity, and data backups.

What is the team composition?

We don’t know how many teammates from TAZ Networks, Inc are assigned to our project.

How did you come to work with TAZ Networks, Inc?

The owner knew one of the people who used to work at TAZ Networks, Inc several years ago. We chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with TAZ Networks, Inc in September 2006, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since TAZ Networks, Inc continues to be our IT support, this is not really a project but an ongoing working relationship. The team always finds a solution that works for us to fix any issue that might come up. For example, a couple of years ago, our server died, and TAZ Networks, Inc worked around the clock to get us back up and running and put in extra safeguards to ensure that this never happened again. The team has also come out after hours to help with software upgrades so they could be done while we didn’t have customers in the store. These are just a couple of examples of their amazing abilities.

Moreover, the security that TAZ Networks, Inc has put in is helping keep out the spam emails, and we have very little system downtime unless it’s caused by power outages, which they can’t control. However, the team also monitors those and keeps us updated.

How did TAZ Networks, Inc perform from a project management standpoint?

TAZ Networks, Inc delivers on time and keeps us updated every step of the way. We communicate with them through in-person meetings, email, and messaging apps.

What did you find most impressive about them?

TAZ Networks, Inc is very knowledgeable, does what they say, and always finds a way to fix the issue correctly and as fast as possible while keeping us informed along the way.

Are there any areas they could improve?

There’s nothing they need to improve.

RATINGS

5.0

Graphic Design
Confidential
Sep. 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They are fast and have integrated with our messaging app."

Oct 15, 2026

Design Engineer, Manufacturing Company

Anonymous

Manufacturing
Detroit, Michigan
201-500 Employees
Online Review
Verified

TAZ Networks, Inc provides 2D and 3D modeling services for a manufacturing company.

TAZ Networks, Inc has delivered fast IT problem solutions. The team has an excellent project management approach and is always on time. Moreover, they are responsive and communicate well through email and a messaging app.

IT Managed Services IT Strategy Consulting
Help desk Managed Hosting Services Other IT managed services
Confidential
Sep. 2007 - Ongoing

4.0

Quality: 5.0

Schedule: 3.0

Cost: 3.5

Willing to Refer: 5.0

"They have friendly people."

Sep 24, 2026

President, Acromag Inc

Dave Wolfe

Manufacturing
Wixom, Michigan
51-200 Employees
Online Review

TAZ Networks, Inc. manages a manufacturing company's IT and provides user support. The team manages the servers from a cloud environment. They also set up new users and provide daily troubleshooting assistance.

TAZ Networks, Inc. has helped the client reduce employee downtime by 25%. The team delivers quality work on time and communicates through in-person meetings, emails, and messages. Moreover, the client praised the friendliness of the TAZ Networks, Inc teammates.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Acromag, Inc., a manufacturing company. We design and manufacture high-performance embedded computing and process instrumentation products, including I/O modules and signal conditioning equipment. We serve industrial, military, scientific, and utility applications worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TAZ Networks, Inc?

We needed help managing our PCs.

SOLUTION

What was the scope of their involvement?

TAZ Networks, Inc. manages our IT and provides user support. The team manages all our servers from a cloud environment. Moreover, they set up all new users and help them with daily troubleshooting.

What is the team composition?

We work with 2–5 teammates from TAZ Networks, Inc.

How did you come to work with TAZ Networks, Inc?

We found them through direct mail. We chose them over other providers because they had high ratings, were close to our geographic location, and had a great culture fit.

What is the status of this engagement?

We started working with them in September 2007, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Employee downtime has improved. They now spend 25% less time working on computers.

How did TAZ Networks, Inc perform from a project management standpoint?

TAZ Networks, Inc. delivers on time with good quality. We communicate via in-person meetings and email or messaging apps.

What did you find most impressive about them?

They have friendly people.

Are there any areas they could improve?

They get better at managing projects every year.

RATINGS

4.0

"Great company to work with"

Showing 1-3 of 3 Reviews

Our Story

We are TAZ Networks, a Southeast Michigan team of certified IT professionals focused on managed IT, security, compliance and cloud services for manufacturers, healthcare, legal and growing businesses. Rooted in local service (Ann Arbor, Brighton, Clinton Township, Wixom, Livonia, Troy), our team delivers 24/7 service desk, disaster recovery, vCIO guidance, network design and penetration testing—helping clients reduce downtime, meet HIPAA/CMMC needs, and scale securely.

What Sets Us Apart

Live Help Desk

When you call, a real person answers, no waiting on hold. Our live help desk is staffed by technicians who know your business, so problems get solved fast by someone who actually understands your systems.

Professionalism

We show up on time, communicate clearly, and treat your business like our own. From technicians to account managers, every interaction reflects the same standard: respectful, responsive, and focused on getting you the right outcome, not just closing a ticket.

Backups & Disaster Recovery

Downtime isn't an option for manufacturers, medical practices, or municipalities. Our backup and disaster recovery solutions are built to get you back up and running fast, with regular testing so you know your data is protected before you ever need it.

Locations (2)

9434 Maltby Road Brighton, MI, United States 48116

16 - 20

Contact TAZ Networks, Inc

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Herald Wholesale - Premier Bath, Lighting, & Hardware

(1)

Cheri Barolo

TAZ Networks, Inc

IT Support & Consulting for Small Businesses

2 Locations

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TAZ Networks, Inc Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Customer Satisfaction

Effective IT Problem Resolution

Reliable Long-term Partnership

No Areas for Improvement Noted

Proactive Security Measures

Reviews mentioning:

TAZ Networks, Inc Reviews

Cybersecurity & Managed IT for Lighting & Bath Showroom

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

2D & 3D Modeling Services for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Locations (2)

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Herald Wholesale - Premier Bath, Lighting, & Hardware