Tap Clinic

BACKGROUND

Please describe your company and your position there.

I am the CEO and Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zurgerberg Inc, and what were your goals?

I wanted to develop a IOS mobile app the utilizes data from external high frequency GPS to be shared with racers at autocross and track day events. We wanted to have a launch after 6 months of development.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them after interviewing 3-4 different app development companies. I decided to go with them because:

1. They were a competitive bid. Above average in cost estimate, but half the cost of the most expensive bid.
2. Their enthusiasm for the idea during the calls.
3. They seemed to understand the market and idea more completely than the other devs.
4. They were willing to travel to events to understand the business need.
5. They had the most complete and well thought out cost estimate that they walked me through.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had introductory meetings, then cost estimate, revised and signed the contract, I made wireframes, the wireframes were then done by the designers (we had to go through 3 or 4 designers), while the wireframes were being done, Zurgerberg engineers were testing out if he could get the API for the external GPS working and map it with Apple maps.

Full development happened after we finalized the designs. We did lots of testing and reworking of the code. Once we finally felt like it was useful enough, we submitted to the app store. Development is ongoing.

How many resources from the vendor's team worked with you, and what were their positions?

We started with a PM, but found he wasn't contributing much. Rich did most of the PM work. I helped with ticketing when I saw issues. I worked mostly directly with:

• Rich, the founder
• lead engineer
• PM, app tester
• and architect
• designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched the app last week and it's off season for track days and autocross so we don't have measurable outcomes, but everyone I have shown is really impressed by the design, and with how quickly it was developed.

Describe their project management style, including communication tools and timeliness.

Zurgerberg has always been on time even when we are constantly moving the meetings around. We use email, Jira and Slack to manage the project.

What did you find most impressive or unique about this company?

They are passionate about what they do, care about the product, and go above and beyond the specification. Zurgerberg is really the whole package and has been a pleasure to work with. Being a first time founder with a strict budget, I was very apprehensive about costs.

Zurgerberg worked with me to prioritize features, figure out rough costs, and even still helped me when I couldn't afford them for part of the project. When they see an opportunity, while communicating costs before they balloon.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind. I think all of our problems were typical development issues that one can't foresee. Zurgerberg was able to work with me on changing priorities when issues arose.

BACKGROUND

Please describe your company and your position there.

VP of Engineering, we use machine learning applied to fashion products, executed through mobile apps. We were recently acquired by a major tech firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zurgerberg Inc?

Zurgerberg built our mobile app, which grew to hundreds of thousands of users in just the first few months after launch. Our goal was to be acquired by a major tech firm, which happened about 12 months after the app’s launch.

What were your goals for this project?

Goals were to launch a flexible and quick mobile app that was easy to iterate on and add new features, as well as being flexible to control from the backend.

SOLUTION

How did you select Zurgerberg Inc?

Our leadership team had worked with them in the past at previous positions and they came very recommended.

Describe the project in detail.

Zurgerberg has handled everything with our app (which is our core product) from start to finish. We launched in just a few weeks and then iterated constantly, often releasing multiple times per week. They integrated seamlessly with the rest of the technical team.

What was the team composition?

Internally we had a team of 5 engineers working on the machine learning and backend system. Zurgerberg brought on another 2 iOS engineers initially to build the iOS application - over time that increased to include the founder, three senior engineers and a QA specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were acquired!! Give so much credit to Zurgerberg for helping us develop a beautiful responsive mobile application that showcased our machine learning technologies with a seamless UI. Some challenges included how to hide machine learning processing time with certain UI feature and precomputing elements in the background so that the results would be ready when a user arrives at a given screen.

Additionally: First version built and launched in five weeks >300,000 users through organic growth in the first four months App was featured by the App Store Release cadence of 1 launch every 1-2 weeks. Most new feature requests were in the app store within 1-2 weeks.

How effective was the workflow between your team and theirs?

Very effective. Zurgerberg was always responsive and willing to pivot on a moments notice to pump out any necessary features that unexpectedly were added to the scope of the next release. It was an absolute pleasure working with Zurgerberg and I hope to have the opportunity to do so again in the future.

What did you find most impressive about this company?

I was most impressed by their willingness to take on new features outside the scope of standard iOS development. Zurgerberg never gave us a "no, that's not possible" answer and were always looking for new, creative ways to accomplish some of the potentially outlandish features we requested.

Are there any areas for improvement?

Honestly, no areas for improvement. Zurgerberg is comprised of a team of industry experts who turn around projects at a lightning speed while not sacrificing quality at all. Would recommend to any team.

BACKGROUND

Please describe your company and position.

I am the Co-founder, Chief Product & Technology Officer of Madira Inc

Describe what your company does in a single sentence.

An on demand alcohol delivery service in the Bay Area, specifically for beer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tap Clinic to accomplish?

• Design, build and manage our full tech stack including apps, back end and inventory systems.
• Work with us to define the product and understand the market

SOLUTION

How did you find Tap Clinic?

Online Search

Why did you select Tap Clinic over others?

High ratings, Great culture fit, Company values aligned

What was the size of Tap Clinic’s team?

18

What was your primary form of communication with Tap Clinic?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

A suite of apps and accompanying back end system for a DoorDash style on demand beer delivery service. Core deliverables were: Consumer app for product browsing, purchase and realtime delivery tracking.

Delivery driver app for order management, capturing IDs, and clocking in and out of work Warehouse management app with barcode scanning, inventory and courier management functionality Ongoing development and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Adherence to deadlines
• Product quality (consistency with design, number of bugs etc)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tap Clinic was remarkably fast. They scaled up their team in about a week, and delivered three solid apps, a back end and administration panel in about two months. There was minimal bureaucracy and we always felt heard.

Despite the quantity of work, they have never been a bottleneck in our company and their quality has remained high. We continue to find them responsive and communicative.

What did you find most impressive or unique about this company?

Tap Clinic have a superb combination of quality and speed of development, which is what you get with a team as senior as this. They don’t take a lot of clients at once which means we always feel top priority.

Are there any areas for improvement or something {provider_name} could have done differently?

Nothing we can think of.

BACKGROUND

Please describe your company and your position there.

I am the co founder of an early stage tech startup building a marketplace for renting spaces

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zurgerberg Inc, and what were your goals?

The Zurgerberg team has been critical partners in our product definition and led the design and technical implementation of our product. Our goal was to release a high quality first version of the product and use that to gain more funding setting ourselves up for rapid iteration and growth

SOLUTION

How did you select Zurgerberg Inc and what were the deciding factors?

Reputation within my own professional network

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Zurgerberg helped us lay out the feature set of our first release , provided detailed estimates and then designed and implemented our first mobile app on iOS and the backend infrastructure of our platform. We have an ongoing contract with them to maintain and continue development of the product

How many people from the vendor's team worked with you, and what were their positions?

Founder and lead engineer Creative director Senior designer Senior engineer Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They met timeline and budget estimates and created a product that far exceeded our expectations. Their reputation and quality of work not only met our agreed upon expectations , but positioned us for attraction by investors and strategic partners.

They were also just a FUN group of creators to build with! Professional, creative, flexible and EXCELLENT communicators! They took care of everything so we could focus on other important pieces of business building !

Describe their project management style, including communication tools and timelines.

Weekly zoom meetings , JIRA board for task management , slack for daily communications. We worked with a project manager , creative director , and Rich the company’s founder. Occasionally we deal directly with creative and engineering Staff when most efficient

What did you find most impressive or unique about this company?

STheir strong network in startups and tech working across the project and valuable introductions were excellent. Ability to express technical concepts and decisions to people without heavy tech backgrounds that fosters trust and clarity Genuine desire to be a long term partner not just making a quick buck and moving on Track record of success in startup space

Are there any areas for improvement or something they could have done differently?

To get to the end of a tech project without a complaint speaks to the professionalism and talent of Zurgerberg. I would recommend them to anyone. We have a beautiful product in hand that was executed with professionalism, grit, communication and style !! We loved working with them and they will be our permanent go to as we scale.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Treuth, a public benefit company that breaks down communications barriers. We currently focus on the loss prevention, ASSET PROTECTION, and financial fraud industries, as well as the law enforcement sector by merging secure communications with data intelligence through mobile and web client software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zurgerberg Inc?

Mobile iOS and Android development.

What were your goals for this project?

To complete a full mobile app development for iOS and Android.

SOLUTION

How did you select Zurgerberg Inc?

I research several developers, but Zurgerberg stood out as the best solution because they are very reliable.

Describe the project in detail.

The project involved working with my UX/UI designer to design a user friendly mobile app that could enter incident information, including media and images, to help law enforcement and retail manage loss prevention matters across the United States.

What was the team composition?

Several front end engineers (2 senior engineers, 3-4 associate engineers), a UX/UI designer, 1 web client developer, 1 back end developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been successful in launching Treuth across the organized retail crime association protection groups to help them manage incidents.

How effective was the workflow between your team and theirs?

There was ample communication between the teams and response has been good. They respond to feedback promptly and in a positive manner. There was no language barrier. The owner is in the United States.

What did you find most impressive about this company?

The willingness to work with us to achieve our goals and partnership together to get the best product out the door that we could.

Are there any areas for improvement?

No.