Talentuch

BACKGROUND

Please describe your company and position.

I am the VP of Support Operations of Globalgig

Describe what your company does in a single sentence.

As a managed communication platform provider and mobile virtual network operator (MVNO), we provide integrated global networking solutions to enterprise customers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• Find talent in Bulgaria for Network engineering roles
• Find talent in Bulgaria for Customer Account Management roles
• Find talent in Bulgaria for Network engineering roles in various locations world wide
• Find talent in Bulgaria for Wireless engineering roles

SOLUTION

How did you find Talentuch?

Online Search

Why did you select Talentuch over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Key Deliverables:

1. Sourcing Network Engineers in Bulgaria:

Objective: Recruit skilled network engineers with specific expertise in SD-WAN technologies and professional-level certifications to fill critical Tier 3 roles within the organization.

Key Deliverables:
Identifying and engaging potential candidates through specialized recruitment platforms and professional networks.
Conducting a thorough screening process, including technical assessments and interviews, to ensure candidates meet the required expertise in SD-WAN.
Finalizing recruitment with at least five qualified network engineers to meet the staffing needs for Tier 3 roles.

2. Expansion of Team Roles to the EU Market:

Objective: Augment the current team with Customer Account Managers, Wireless Engineers, and Provisioners to support expanding operations into the European Union market.

Key Deliverables:
Recruitment of Customer Account Managers to enhance client relationships and support in the EU region.
The hiring of a Wireless Engineer to address specific technical needs in wireless communications and infrastructure within the EU market.
Onboarding of Provisioners responsible for efficiently setting up and managing telecommunications equipment and services.

3. Exploring Independent Contractor Viability in Costa Rica:

Objective: Assess the feasibility of employing Independent Contractors in Costa Rica to provide flexible and cost-effective staffing solutions for remote and project-based roles.

Key Deliverables:
Conduct a comprehensive operational feasibility study to understand the practical aspects of engaging Independent Contractors in Costa Rica.
Source viable candidates to understand the market and the depth of the employee pool in the market

4. Direct NOC Services in Bulgaria:

Objective: Establish viability of establishing Network Operations Center (NOC) services in Bulgaria to provide Tier 1 to Tier 3 support and management capabilities.

Key Deliverables:
Scope the needs of an NOC in Sofia, Bulgaria, equipped with the necessary technology and infrastructure to support global operations.
Source viable candidates to understand the market and the depth of the employee pool in the market for all levels to build the team. 
Summary of Key Deliverables:

Recruitment of specialized personnel in Bulgaria and potentially Costa Rica.
Viability project for a direct NOC service in Bulgaria.
Viability project for employing Independent Contractors in Costa Rica.
Strategic development of job roles and hiring plans for new positions to support expanded services and geographic coverage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First, the project achieved high standards in communication frequency and accuracy. All updates, changes, and key decisions were shared promptly and precisely, ensuring stakeholders remained well-informed throughout the project lifecycle. The effectiveness of communications was monitored through regular feedback from team members and stakeholders, assessing the clarity and timeliness of the information shared.

Regarding sourcing viable candidates for needed positions, the project successfully identified and hired qualified candidates for all targeted roles. These candidates met and often exceeded the minimum qualifications required for their positions. The quality of each hire was evaluated based on their qualifications, experience, and certifications, perfectly aligning with the job requirements.

In terms of project details, scope, and understanding, each initiative within the project was thoroughly documented, featuring comprehensive information and a clear definition of scope. The proposals and planning documents provided insightful analyses of pros and cons, facilitating informed decision-making and strategic planning.

The engagement and interactions with recruiters were notably natural and healthy, reflecting a positive recruitment process. This high level of engagement was evident in the personable interactions with recruiters, enhancing the overall experience and making it more positive and encouraging for all participants.

The project was characterized by a universally uplifting experience among teams and stakeholders. This was reflected in the organic engagement levels and the enthusiasm and support from everyone involved, contributing to the project's success and achieving its objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team handled project management with great care and consistency. We had standing calls, frequent emails, direct calls, and engagement when necessary. Overall, I did not lack communication, updates, and status throughout the project, and all deadlines were met. 

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal touch from start to finish was extremely welcoming. I never felt like another requirement or project to them. When engaged and discussing new opportunities, growth, or potential pauses, the team responded positively, cooperatively, and in a manner that aligned with my company's needs. Overall, the personal touch separated them from their competitors and will endear them to me and my company well into the future.

Are there any areas for improvement or something Talentuch could have done differently?

No areas seen or experienced that need improvement. 

BACKGROUND

Please describe your company and position.

I am an Executive of TOP42

Describe what your company does in a single sentence.

TOP42 is an SAP outsourcing and services company with certified consultants serving clients in banking, life sciences, retail, medical technology, and pharmaceuticals for 25 years. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• We aimed to expand our team by hiring additional SAP Basis Consultants to support the company's growth and upcoming projects.

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We selected Talentuch because of the SAP expertise and a competitive pricing. During our project, Talentuch assigned a recruiter and an account manager.

For our company, it was important how fast the Talentuch team could submit the needed specialists to align with the projects' demands. During the first two weeks, 4 candidates were submitted, 3 of whom were a great fit. 

Although we encountered some challenges and the projects didn't take off as planned, Talentuch suggested hiring a Lead Generation candidate to bring in new partners, allowing us to hire SAP specialists for newly initiated projects. Consequently, a talented, German-speaking Lead Generation specialist was hired within a month. 

Talentuch’s recruiter sourced candidates from various locations, thoroughly screened their qualifications and experience, and provided all necessary information, streamlining our selection process. They also managed interviews and assisted with offer negotiations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Talentuch team’s attention to detail led to the successful hiring of the needed specialist. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Talentuch’s professional approach in screening and presenting candidates ensured they fit our company well. They maintained consistent communication and kept us updated on progress. 

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed by the high level of qualification demonstrated by the Talentuch staff. 

Are there any areas for improvement or something Talentuch could have done differently?

We are satisfied with the service and have no comments for improvement so far. We look forward to closer collaboration in the future.

BACKGROUND

Please describe your company and position.

I am the CEO of a software company 

Describe what your company does in a single sentence.

We're a provider of ERP and CRM solutions based on the world-renowned Microsoft Dynamics products suite.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• The company had just opened, and we were seeking MS Dynamics specialists to join. The challenge lay in the limited local talent pool, with relocation being a requirement.

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Talentuch scoured the global market for candidates, meticulously evaluating their qualifications and experiences. They presented a pipeline of candidates, including detailed information to facilitate our selection process. The Talentuch team coordinated interviews and assisted at each step of the process. As a result, out of 52 candidates, 7 received offers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Talentuch team successfully identified professionals who have become valuable members of our growing team. Furthermore, the talent pool they have built may be used in meeting future needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team maintained regular communication and provided weekly progress updates. Roles were filled within the timeline, allowing the new talents to join projects as needed.

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way they communicate is impressive, and they consistently offer timely progress updates, candidate feedback, and support tailored to our requirements. The account manager did not change during the relationship and maintained a high level of professionality.

Are there any areas for improvement or something Talentuch could have done differently?

Understanding how the local education system works better and earlier in the relationship. They listened to feedback and improved the selection process.

BACKGROUND

Please describe your company and position.

I am the Head of HR of ProCoders

Describe what your company does in a single sentence.

ProCoders is a leading technology company specialized in delivering cutting-edge software solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• We engaged Talentuch to assist in recruiting specialists for expanding our team.

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Talentuch sourced candidates for our team expansion, providing profiles of candidates with both general engineering backgrounds and specialized niche expertise. The initial candidate presentation typically took 4-5 days. Each candidate's profile included a detailed summary of their background, expectations, and motivation. Talentuch managed interviews and assisted during negotiations. The Time to Fill metric over the last 6 months was 31 days.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During our collaboration, 10 specialists were successfully recruited. Additionally, they build a talent pool that can be used in future projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Talentuch demonstrated excellent project management skills, consistently delivering items on time and remaining responsive to our needs. Their proactive and communicative approach ensured we were informed of progress at all times. What was your primary form of communication with Talentuch?

• Virtual weekly meetings.
• Telegram.
• Email.

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by Talentuch's commitment to providing assistance in candidate selection, salary details, and candidate research. Their transparent and honest approach facilitated swift issue resolution and collaborative problem-solving. Our ongoing partnership is sustained by their communication approach, the caliber of experts they offer, and their hands-on management style.

Are there any areas for improvement or something Talentuch could have done differently?

We are satisfied with Talentuch's service and look forward to achieving further success together.

BACKGROUND

Please describe your company and position.

I am the Head of HR of a gambling company 

Describe what your company does in a single sentence.

We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• We had several technical roles that we planned to close by the international candidates: PHP Frontend and Backend Developers.

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

Referred to me

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Talentuch presented us with a lot of candidates' profiles that included not only CVs, but also additional information about the candidate that was gathered on the pre-screening interview, so we had almost all the necessary information to decide the next step for each candidate. They have also supported us with organizing all the interviews, and technical tasks, and following up with the candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During two months of research, Talentuch presented 15 candidates, 2 of them received job offers from us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was super fast. We have shared our job descriptions with their recruiter and received the first candidates 3 days after.

What was your primary form of communication with Talentuch?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the way Talentuch could hear our needs and reflect on them. Their team works independently, with no guidance, and presents awesome results. They know what they do and they are doing it really great.

Are there any areas for improvement or something Talentuch could have done differently?

not really, they were efficient and very professional.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Software Placements Ltd.
Describe what your company does in a single sentence.

Established over 15 years ago, Software Placements is a boutique indigenous Irish IT and Semiconductor recruitment company based in Merrion Square, Dublin 2, Ireland. We are a company that prides ourselves on the quality of service, experience, and market knowledge of our consultants, our entrepreneurial culture, and empowering startups through sponsoring Dublin Beta and Startup Grind Dublin.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• Recruitment
• Rescourcing
• Candidate Management

SOLUTION

How did you find Talentuch?

II was approached by the Sales Manager.
Why did you select Talentuch over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Talentuch were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Although semiconductor recruitment was new for the Talentuch team, the recruiter quickly figured out the technology and started looking for suitable candidates across Europe to relocate to Ireland or for remote projects. 

Talentuch's recruiter managed a big part of the process, from building a sourcing strategy, searching on various platforms, screening, and submitting candidates for approval to keeping candidates engaged during all stages. Additionally, she provided a list of prospects for potential future considerations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It includes the speed of presenting candidates, how well the candidates met expectations, and the number of candidates submitted for the position.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The managed recruiter consistently provided timely updates and remained in touch throughout the project.

What was your primary form of communication with Talentuch?

Virtual Meeting
What did you find most impressive or unique about this company?

Talentuch's standout quality is their effective approach to engaging candidates for both current and future needs, alongside their skill in constructing a candidate pipeline tailored to our company's requirements.

Are there any areas for improvement or something Talentuch could have done differently?

In semiconductor recruitment, where learning is constant, there is always room for improvement and adapting to new things.

BACKGROUND

Please describe your company and position.

I am the HRD of Delfast

Describe what your company does in a single sentence.

Green-tech, manufacturing of electric bikes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• Additional recruitment support to cover our American positions.

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

Required experience in closing positions in USA and Ukraine

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During our collaboration, Talentuch has managed to present us with more than 80 candidates for different roles. On average, we were receiving new candidates twice a week. All candidates were prescreened and submitted to us with all the necessary details for us. Some roles were completely new for us, so Talentuch supported our company with the market check additionally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Talentuch has practically exceeded our recruitment plan and closed 6 positions for us, both American and Ukrainian. Their candidates joined our Sales and Marketing teams, and they even found several technicians for us (which were far from what they used to search for).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We liked the way Talentuch solved all the issues and came to us with ideas for process improvement. They reflect on all changes on time. We had no delays from their side.

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way each team member tried to perform at the highest level impressed us the most. Even having no prior experience with the roles that we had, they have managed to build a solid pipeline for us.

Are there any areas for improvement or something Talentuch could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of Livatek A/S.

Describe what your company does in a single sentence.

Livatek provides software development services to clients in Northern Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

We needed a recruitment agency to support our internal team in our hiring needs

SOLUTION

How did you find Talentuch?

Referral

Why did you select Talentuch over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Talentuch was responsible for sourcing, screening, and presenting qualified candidates to meet Livatek's staffing needs. Key deliverables include sourcing suitable candidates, detailed candidate profiles, and supporting hiring managers with scheduling candidate interviews, obtaining feedback, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had an additional candidate pipeline for our internal recruiters. During the first 5 months of collaboration, we received about 70 candidates. 2 of them were hired by Livatek. Also, we received a weekly report about the candidates' status - how many candidates have been worked out and at what stage they are.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Continuous feedback loops have been instrumental in refining the process for ongoing efficiency and satisfaction. Talentuch project management responsive approach to our needs was noted. They reacted to the requests promptly, adapting to evolving requirements efficiently.
What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Talentuch was the desire to understand and adapt to our specific needs. Their communication was always transparent, and their attitude was proactive and can-do. Quite unusual in the recruitment landscape.

Are there any areas for improvement or something Talentuch could have done differently?

No - it was a pleasure to cooperate.

BACKGROUND

Please describe your company and position.

I am the Human Resources Lead of Solutions Metrix

Describe what your company does in a single sentence.

Solutions Metrix is a consulting and CRM integration organization based out of Montreal with a mission to drive technological innovation for its customers designed towards elevating their customers’ experience. Our key differentiator is that we value business capabilities and solutions over platforms.

Hence, we assist our customers in the end-to-end journey of their digital transformation including CRM procurement and selection, CX consulting and best practices, planning and roadmap development, implementation and integration, business consulting, CRM user adoption and change management, CRM self-sufficiency and custom applications.

We are your one-stop-shop when it comes to digital transformation projects aimed at improving customer experience or employee experience. With more than 400 successful projects delivered and 15 years in the industry, we are positioned to deliver value to our customers in their digital transformation journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talentuch to accomplish?

• Help with sourcing candidates for our open positions (reduce time-to-fill)
• Help with improving our recruiting practices
• Be our eyes and ears in terms of what's going on in the market so we can improve our candidate criteria accordingly

SOLUTION

How did you find Talentuch?

OtherThe Talentuch sales team has reached out to us.

Why did you select Talentuch over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Talentuch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For the last two years of the constant partnership, we have hired 20 highly qualified professionals of different levels to variable departments. Talentuch team has provided us with more than 200 candidates for review along with good support during the whole recruitment process. In addition to direct recruitment, the Talentuch team has helped us to check the market, forecast the vacancy success, and understand our recruitment needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We value the number of candidates provided for each vacancy, but the most impressive is their success in local research - even though most of the candidates from Talentuch are not located in our prime city - Montreal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Almost all roles were closed on time, as per our requested deadline. In case of any possible risks of delays, Talentuch always kept us informed.

What was your primary form of communication with Talentuch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their business model - Subscription type - that allowed us to hire as many candidates as needed and not worry about the fee, as it is fixed for the month. We have almost felt Talentuch to be our internal recruitment team.

Are there any areas for improvement or something Talentuch could have done differently?

Can't think of any