Symbyotic Technologies Inc

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of an organization with a car wash scheduling app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Symbyotic Technologies Inc?

We needed a partner to build the application.

SOLUTION

What was the scope of their involvement?

Customers can use the app to request someone to come wash their car. The app uses location services to know where the customer and the service provider are. We had the wireframe and idea, and Symbyotic Technologies Inc built the native apps from scratch for both Android and iPhone.

What is the team composition?

We worked with the project manager.

How did you come to work with Symbyotic Technologies Inc?

One of their past clients referred me to them. We talked about the project and decided they’d be a good fit.

How much have you invested with them?

We spent around $100,000.

What is the status of this engagement?

We worked together from August 2017–April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app isn’t live yet since we’re still working on marketing. We’re incredibly happy with their work, though.

How did Symbyotic Technologies Inc perform from a project management standpoint?

They worked well as a team and had good communication. The project manager did an excellent job and kept the project quick and efficient. We mainly communicated via Slack but also did phone and video calls.

What did you find most impressive about them?

They’re knowledgeable and coded the app incredibly well. I’ve worked with other developers who’ve produced lots of bugs and other issues, but we didn’t have any problems with Symbyotic Technologies Inc. The project went smoothly.

Do you have any advice for future clients of theirs?

Trust their knowledge and expertise. If you let them, they’ll make suggestions to improve your app’s functionality.

BACKGROUND

Please describe your company and your position there.

I am the Director of IT for an online storytelling service. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Symbyotic Technologies Inc?

We had a large legacy application with little documentation, but that needed to be modified to keep functioning in a changing environment.

What were your goals for this project?

We wanted to maintain the viability of our legacy code without burning time and budget for the development of new code.

SOLUTION

How did you select this vendor?

We chose them based on their depth of experience and ability to understand our requirements quickly.

Can you go into detail about the services they provided and the scope of the project?

Our legacy application interacts with other software that needs periodic upgrading, which requires server migration and legacy code changes. The managers and developers responsible for the original code were no longer available, so in order to migrate and update the legacy code, it had to be reverse engineered and altered to work within the updated software.

What was the team composition?

We worked with a single senior engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Without the ability to upgrade the existing code our enterprise would not have been able to maintain viability while developing replacement code. Symbyotic’s timely and successful legacy code maintenance allowed us to maintain viability while developing new code, all within our budget.

How was project management arranged and how effective was it?

Change orders, expected outcomes, and timelines are shared on an as-needed basis. Communication with the developer has been very effective, and specifications are easily understood and followed. The developer's suggestions for improvement have been very helpful as well.

What did you find most impressive about this company?

Having dealt with many vendors in the past, this has been one of my best experiences. Their communication and ability to understand and meet requirements effectively and within budget has been terrific.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a startup that focuses on social network service businesses. Our company oversees the entire process from planning and design to development, marketing, and fundraising.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Symbyotic Technologies Inc?

Since our company did not have an in-house engineer, we hired Symbyotic to design and develop our mobile application.

What were your goals for this project?

Aside from increased downloads, we expected to earn revenue after launching our mobile application into the market.

SOLUTION

How did you select this vendor?

After doing extensive online research, I narrowed down the list to a few reputable digital agencies. I decided to work with Symbyotic after having a meeting with their representatives, including their engineers.

Describe the project in detail.

Our mobile app is the first interview-driven social network application, with a business model that allows app users to earn cash in return for answering interview questions. The project spanned a year, but the app development itself was completed within a few months. Since we focused heavily on debugging and fine-tuning after development was completed, we were able to make a bug-free mobile application.

What was the team composition?

I only talked with one person, our project manager from Symbyotic. Our project involved several frontend and backend engineers as well as QA resources.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve heard positive feedback about our mobile application, especially its functionalities and accessibility.

How effective was the workflow between your team and theirs?

We communicated via Skype. It was quite easy to reach them. They immediately resolved any issues that arose.

What did you find most impressive about this company?

Their engineers were very hardworking and aware of the latest solutions.

Are there any areas for improvement?

We were very satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the commissioning engineer of a leading fire and security organization in the Middle East. We’re involved in the design, supply, fabrication, installation, and commissioning of fire protection and detection systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Symbyotic Technologies Inc?

We hired Symbyotic to design and develop our mobile application.

SOLUTION

How did you select this vendor?

We found Symbyotic online. After having a meeting with their representatives, we decided to work with them.

Describe the project in detail.

They provided comprehensive development services for our fire safety mobile application. It provides real-time alerts, educational content, and incident information with maps.

What was the team composition?

We worked with a lead developer and a junior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve heard positive feedback about our mobile application, especially about its functionality and accessibility.

How effective was the workflow between your team and theirs?

It was quite easy to reach them. They immediately resolved any issues that arose.

What did you find most impressive about this company?

We were impressed with their unique ideas and energetic team.

BACKGROUND

Please describe your company and your position there.

I’m the project leader and integration specialist for a digital wallet application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Symbyotic Technologies Inc?

We needed them to develop a digital wallet – P2P, B2B, B2C – and payment gateway for an e-commerce platform.

What were your goals for this project?

We wanted the digital wallet to be user-friendly with unique features and UX/UI.

SOLUTION

How did you select this vendor?

We found them through word of mouth.

Describe the project in detail.

They provided mock-ups the week after we finalized the scope. Symbyotic Technologies then delivered the first Android version during the engagement’s second week.

What was the team composition?

The team included a project manager, one accountant, two QA specialists, and four developers for .NET, Android, and iOS.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got 5,000 downloads in the first six months. Revenue increased 15% on a monthly basis.

How effective was the workflow between your team and theirs?

The workflows produced accurate work in an efficient timeframe. Deliveries were on time.

What did you find most impressive about this company?

They made bug fixes a priority. Their unique ideas benefited the app’s appeal and UX design.

Are there any areas for improvement?

We were satisfied with their quality work.

BACKGROUND

Please describe your company and your position there.

I’m the VP of technology at Springbok Energy Partners, an oil and gas investment firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Symbyotic Technologies Inc?

We wanted to develop a web-based portal that aggregated data from multiple online sources.

What were your goals for this project?

Our goal was to provide a single portal to be used by all of our company’s departments.

SOLUTION

Can you go into detail about the services they provided and the scope of the project?

They provided complete turnkey development services for our web-based portal.

What was the team composition?

We worked with a lead developer and a junior developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The portal has helped us sync our different departments and provide transparency into real-time data. Over the years, I’ve worked with Symbyotic’s team on multiple projects, with outstanding results.

How was project management arranged and how effective was it?

We used Wrike, which worked very well.

What did you find most impressive about this company?

I was impressed with their ability to research and find fixes for unique and complex problems.

Are there any areas where they can improve?

None.