Suria International Services Pte. Ltd.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a health and lifestyle company. My business will connect individuals to professional mental health caregivers, ranging from the typical counseling psychologist to the non-traditional therapists working with reiki, NLP, and hypnotherapy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Suria International Services Pte. Ltd.?

I needed help with the development of my mobile app and website.

SOLUTION

What was the scope of their involvement?

Suria International has built my website, and they’re designing and developing my mobile apps from scratch. They’ve used PHP as the programing language for the site. It is informational, so it contains imagery and contact information. Additionally, it has chatbot and booking functionalities. The mobile apps will be available for iOS and Android, although we’re still working on developing the prototype.

What is the team composition?

We work with 4–5 people from Suria International, including an account manager, a project manager, and a UI/UX developer.

How did you come to work with Suria International Services Pte. Ltd.?

I was looking for a developer who could help me start my company. Before finding Suria International, I had several meetings with different companies, but I wasn’t happy with the services they offered. When I found Suria International and saw their portfolio, I felt they could really help me start my company.

How much have you invested with them?

We’ve $6,000 on the app’s prototype. They originally quoted $21,000.

What is the status of this engagement?

We started working together in November 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Suria International’s UI/UX developer has designed our product so that it is very easy to navigate and understand. All the people I’ve shown it to are very happy with its design and ease of use, and they’re looking forward to using it. Overall, I’m very happy with Suria International’s work.

How did Suria International Services Pte. Ltd. perform from a project management standpoint?

Suria International delivers within deadlines. We communicate via WhatsApp and email, and they use Figma for the designs.

What did you find most impressive about them?

Suria International’s customer service is great; they’re very approachable and always meet my needs. This has been a challenging venture for me, but they’ve helped me come up with a product that really suits my financial needs.

Are there any areas they could improve?

No, I’m happy with them.

Do you have any advice for potential customers?

If you’re starting your business and need support, Suria International will be very happy to serve your needs. Communication is key; set your expectations clearly, and they will adapt to help you meet those expectations.

BACKGROUND

Please describe your company and your position there.

I an working for Bookmyrace. It is a Marathon Management Portal. We do marathons across India. I am handling this complete product. Starting from development to deployment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

For the development of our Marathon Management Portal.

What were your goals for this project?

Being a leading Marathon Service Provider in India, our goals with this project was very clear. That we wanted to built a all in one robust marathon portal that would be user friendly for our Athletes and Organizers.

SOLUTION

How did you select this vendor?

We start our hunting from March 2019, and we shortlisted few top firms in IT. And after discussing each of those IT firms we finalise. Suria International Services Pte. Ltd. As they were good in communication, budgeting and development.

Describe the project and the services they provided in detail.

They designed, developed and host our Marathon Management portal. This portal is dedicated to all the Runner and Athletes. And Suria International Services Pte. Ltd well understand our requirements and developed accordingly.

What was the team composition?

They provided 1 team manager, 2 dedicated resources and 3 additional resource on skillset basis.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our users appretiating the new user friendly version of our portal and it helps us to provide better services.

How was project management arranged and how effective was it?

Over all it was a good experience and we worked this project on Aglie Project Management.

What did you find most impressive about this company?

Their communication skills are very good and their developers are experienced and always help me with their suggestions.

Are there any areas for improvement?

Good to ask, but on this particular project i found them super fast in their delivery and quality of work is very good. As the feedback given by my users.

BACKGROUND

Please describe your company and your position there.

I am CEO of the company - Techreflects, we provide custom solution development services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

Suria international Services was hired to develop WordPress based corporate website.

What were your goals for this project?

To develop a professional business website as per the latest market trends.

SOLUTION

How did you select this vendor?

They were selected on base of their past work and experience.

Describe the project in detail.

We selected this vendor and had series of meeting about modern trends and our taste for website. They gave us number of solution and we selected one wire frame and after that we finalized the whole concept.

What was the team composition?

There were team of five person. I was in touch with only project manager. However there were around four developer and one person for quality checking.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within a few months of website launched we found good traffic on our website.

How effective was the workflow between your team and theirs?

it was very good experience. They really work hard as we were changing our mind in-between and they need to change whole wire frame. But the project manager was very good and he took whole project very smoothly.

What did you find most impressive about this company?

However they need to just develop a website as per our idea but they gave us more SEO related changes without taking extra money.

Are there any areas for improvement?

I can say that quality of work is very very good but they can still improve in timing. However it was our fault as well as we changed our mind in-between so many times

BACKGROUND

Please describe your company and your position there.

We are Technology based IT Company. We developed technology based solutions using Latest RFID, GPS, ML, AI Technology. Business Director, Arun Singh

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

We hired Suria International for redesinging of our company website. And integration of customer management and query management solution through our website.

What were your goals for this project?

Our Goal was to redesign our website, integration of customer management and Query management platform in our website.

SOLUTION

How did you select this vendor?

We hired Suria International though our vendor selection process. Our technical head shorlist 3 vendors though wich we finalised Suria International after interviewing their developers and reviewing their past projects.

Describe the project and the services they provided in detail.

They designed and integrate a new customer management and query management platform to our website. First we finalised the scope of work after meeting their team. They shared their execution plan and proposal. After approval they start the work on priority basis and complete the work within timeline.

What was the team composition?

Their project team comprises of 2 developer, 1 UI/UX designer, 1 project head and 1 tester. We took agile development approach, it helps us to complete the project on time and as per our requirement.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It is very early to write anything about impact on business. But yes we got what we required. Now our website is more visible, our customer management and query management solution is more stable.

How was project management arranged and how effective was it?

As they did this project using Agile Development, it is more seamless and at every review meeting it is on track; as per the timeline and as per our expectation. Our teams communicate through Skype, Github and Concalls.

What did you find most impressive about this company?

We impressed with their on time delivery model, Agile Development model, transparent and direct access to team.

Are there any areas for improvement?

We got what we needed: an on-time delivery, along with transparent and direct communication. This is the first project we did with suria international and they did everything exeptional. I will recommend them to my other client and customers. I hope we will get same services in our future projects as well.

BACKGROUND

Please describe your company and your position there.

I am an individual, I got an adventure game developed to publish on app store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

Suria International was hired to develop an adventure game where a use selects an avatar and used it to collect treasure at different levels. The game has a paid and free version.

What were your goals for this project?

I like adventure games and I had an idea which i was mulling since long and finally get a game developed that I and others who are attracted to adventure games would like to play.

SOLUTION

How did you select this vendor?

I had posted requirement on a job portal and Suria International contacted be through there.

Describe the project and the services they provided in detail.

They developed an android based adventure game with paid and free version.

What was the team composition?

Suria International assigned a team of 4-5 members to work on my project containing a project manager, android developer, UI/UX designer and QA.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was a personal project.

How was project management arranged and how effective was it?

They assigned a dedicated PM to who would provide regular updated on the game progress.

What did you find most impressive about this company?

They were a very friendly and supportive team with a good understanding of what I wanted.

Are there any areas for improvement?

Add more details in the documentation for keeping track.

BACKGROUND

Please describe your company and your position there.

I am the business owner of a staffing and recruiting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd., and what were your goals?

Our existing website has served us well however due to rapid change in technology and demands from clients, we need to adapt to these changes quickly.

SOLUTION

How did you select Suria International Services Pte. Ltd. and what were the deciding factors?

From our past experience, Suria International has proven to deliver the products in a timely manner. Their ideas and concept me our need precisely

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We really didnt provide much details for the project. Suria International knew exactly what we wanted and in fact they exceeded our expectation

How many people from the vendor's team worked with you, and what were their positions?

Mostly we liase with their project manager, and the software developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we are happy with the results. Its a very satisfactory job

Describe their project management style, including communication tools and timelines.

The project team, especially Nittal , has a very positive approach with great professsionalism in her way of handling this project, regardless the size of the project.

What did you find most impressive or unique about this company?

As mention above, the whole team's dedication and professionalism . They have been proactive from the very start of the project

Are there any areas for improvement or something they could have done differently?

Not really, i believe they have the right approach and corporate culture to become better and better.

BACKGROUND

Please describe your company and your position there.

I'm Head of Sales

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

For create online buying portal for our customers

What were your goals for this project?

Customers can buy our services online globally.

SOLUTION

How did you select this vendor?

after meeting via skype

Describe the project in detail.

For create online buying portal for our customers

What was the team composition?

2 backend and 1 frontend developmer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They gave great customer support.

How effective was the workflow between your team and theirs?

awesome and time to time delivered as per the commitment.

What did you find most impressive about this company?

customer support and delivery

Are there any areas for improvement?

nope!

BACKGROUND

Please describe your company and your position there.

I am an owner of crackers manufacturing unit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

Suria International was hired to develop an order taking application to manage orders and timely disbursement of orders.

What were your goals for this project?

We wanted a solution through which I can manage my sales staff and track orders they have collected on daily/weekly/ monthly basis. It also helped increase our reach and understand client demand to forecast production.

SOLUTION

How did you select this vendor?

I got to know about Suria through Facebook ads.

Describe the project in detail.

Earlier we used to manage orders and production through Excel sheets and it was difficult to track task. This gave us an idea to develop an application to manage this effectively. During our initial requirement gather phase, Suria suggested us to go for a mobile app for quick order collection and enabling the staff with all data and required marketing material.

What was the team composition?

Team of 4 members were working on the project i.e. project manager, designer, android developer and QA.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This application has helped us in increasing sales.

How effective was the workflow between your team and theirs?

Good communication and regular updates were provided throughout the project life cycle.

What did you find most impressive about this company?

They were on time and cost for delivery.

BACKGROUND

Please describe your company and your position there.

I am managing director of Hotel Akash Surat, India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

We had hired Suria International to develop a hotel management solution to manage all the departments like housekeeping, kitchen, front desk, store, transportation, accounts etc.. This solution helped us to automate all this department and its processes.

What were your goals for this project?

The main reason we got a custom solution made, as off the shelf solutions didn't cater to our specific needs. Using this solution we could increase productivity.

SOLUTION

How did you select this vendor?

Through a business associate.

Describe the project and the services they provided in detail.

They developed a custom PHP based solution for our hotel. The solution has different modules for each department management.

What was the team composition?

A team of 5-6 developers worked on the project including project manager, solution architect, php developer, designer, and QA.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We saw an overall increase in productivity and smoothed the whole process.

How was project management arranged and how effective was it?

They had assigned a dedicated project manager who used to periodically provide project updates. Discussed each phase with us and based on our feedback made required changes.

What did you find most impressive about this company?

Understanding client requirements and quality of work.

Are there any areas for improvement?

NA

BACKGROUND

Please describe your company and your position there.

Police organisation. I was DCP Traffic in Ahmedabad city.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suria International Services Pte. Ltd.?

We wanted to make one mobile application for our Traffic E Challan. We were having a pendency in recovery of money.

What were your goals for this project?

Our target was to recover pending amount of money of E Challen. And we were collecting huge recovery by this app.

SOLUTION

How did you select this vendor?

Through a vendor selection process.

Describe the project in detail.

They provide end-end web and mobile app development services.

What was the team composition?

Team comprised 5-6 members including Business Analyst, Project Manager, UI Designer, Android developers and Laravel developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, we recovered huge amount of pending E Challan money.

How effective was the workflow between your team and theirs?

They have good project management services. They took time in understanding the problem areas and based on that devised a solution that enabled traffic police officers with all the information to help recover fines from offenders.

What did you find most impressive about this company?

They competed the project before our target dates. They charged very low amount for this big project and still they are giving us free AMC from their end.

Are there any areas for improvement?

Nope, we are quite happy with their services. They are also hired for support and maintenance of the mobile app.