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The Positively Sure People — Managed IT & Security

Founded in 2003 and headquartered in Calgary, Alberta (210H - 7003 5 Street S.E., Calgary, AB T2H 2G2), Sure Systems Ltd. ("The Positively Sure People") is an award-winning Managed IT Services Provider (MSP), Co-Managed IT partner, and Cybersecurity specialist serving 15-to-250-seat SMB and mid-market organizations across Calgary, Southern Alberta, and Western Canada. Named a Microsoft Solutions Partner for Modern Work, a 2026 CRN MSP 500 (Pioneer 250) winner, a 2026 MSP Summit "MSP To Watch", and a 2025 Channel Futures MSP 501 honoree, Sure Systems pairs 24/7 proactive monitoring, <15-minute live response times, and 99.1% CSAT with enterprise-grade MDR/EDR cybersecurity, Microsoft 365 & Azure architecture, and AI/Copilot readiness.

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Calgary, Canada
  • Year founded
    Founded 2003
  • Languages

1 Language that we service

  • English

1 Locations

  • Calgary , Canada

Select Focus Area
Azure Consulting Services
Azure Management & Governance
40%
Azure Migrations
40%
Azure Security
20%
Digital and IT Strategy Consulting Focus
Virtual CIO Services
50%
IT Assessment
15%
IT Governance
15%
IT Managed Services Focus
Disaster Recovery
10%
Industries
Business services
20%
Financial services
20%
Non-profit
20%
Construction
15%
Energy & natural resources
15%
Automotive
10%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%
Certified in:
IT Managed Services

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.7 /5

What Clients Have Said

Sure Systems is praised for providing good value for cost, particularly for nonprofits with tight budgets. Clients appreciate their reliability and quality of service, often highlighting that they meet project needs effectively and efficiently, though specific project costs remain confidential.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 2 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Select a service to see pricing information

Sure Systems Review Insights

Overall Review Rating

4.8
  • Quality 4.6
  • Schedule 4.5
  • Cost 4.7
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Impressive Technical Knowledge

    The team at Sure Systems is lauded for their vast technical knowledge and the ability to provide cutting-edge technology solutions tailored to client needs, enhancing system security and reliability.

  • Proficiency in Managed IT Support

    Sure Systems excels in providing comprehensive managed IT support services, including help desk support, asset management, and antivirus maintenance, ensuring continuity of service and operational functioning for clients.

  • Excellent Customer Relations

    Sure Systems' customer relations skills are frequently highlighted, with clients appreciating the personalized service, attention to detail, and genuine concern for client success.

  • High Client Satisfaction

    Clients report high satisfaction with Sure Systems' services, noting minimal downtime, enhanced system efficiency, and the company's dedication to exceeding expectations.

  • Responsive and Timely Communication

    Clients consistently praise Sure Systems for their responsiveness and timely communication, utilizing in-person and virtual meetings, email, and messaging apps to keep projects on track and address any concerns promptly.

Sure Systems Reviews

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Services
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Industry
Location

Managed IT Support for Cancer Support Center

  • AR/VR Development Cloud Consulting & SI IT Managed Services IT Strategy Consulting
  • $50,000 to $199,999
  • Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their commitment to their clients, expertise, and professionalism make them a top-tier company."

Mar 3, 2023
CEO, Wellspring Alberta
Natalie Noble
Verified
  • Other industries
  • Calgary, Alberta
  • 11-50 Employees
  • Online Review
  • Verified

Sure Systems provides ongoing IT support for a cancer support center. The team manages the client's hardware and software, troubleshoots technical issues, and maintains the platform's security system.

Cloud Consulting, Cybersecurity & IT for Seismic Data Co

  • Cloud Consulting & SI Cybersecurity IT Managed Services
  • $200,000 to $999,999
  • Oct. 2006 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
4.0

"Sure Systems' willingness to change is impressive."

Oct 29, 2026
Director of Applied Technologies, Seismic Data Company
Anonymous
  • Utilities
  • Alberta, Canada
  • Phone Interview

Sure Systems provides managed IT, cloud consulting, and cybersecurity services for a seismic data company. The team has migrated the client's IT infrastructure to the Microsoft Azure 365 stack.

IT Managed Services for Concrete Equipment Manufacturer

  • IT Managed Services Other Marketing
  • Hardware Help desk
  • Confidential
  • Aug. 2026 - Ongoing
5.0
Quality
4.0
Schedule
3.0
Cost
4.0
Willing to Refer
5.0

"Their availability is impressive."

Aug 26, 2026
President, Bohringer Group
Tim Lawlor
  • Manufacturing
  • Alberta, Canada
  • 11-50 Employees
  • Online Review

Sure Systems provides IT services to a concrete equipment manufacturer. The team manages the client's external server.

IT Services & App Support for Blindness Prevention Nonprofit

  • Application Management & Support IT Managed Services
  • Confidential
  • July 2015 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"We’re happy with our relationship with Sure Systems; they’ve exceeded our expectations."

May 28, 2026
Director IT, Operation Eyesight
Bill Monks
Verified
  • Non-profit
  • Calgary, Alberta
  • 11-50 Employees
  • Online Review
  • Verified

Sure Systems provides IT services and application support for a blindness prevention nonprofit. The team manages Microsoft products and platforms, including the Microsoft 365 suite, Copilot, and Intune.

Managed IT Support Services for Nonprofit

  • IT Managed Services
  • Hardware Help desk Other IT managed services Security
  • Confidential
  • May 2022 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Sure Systems is helpful, supportive, and efficient."
May 8, 2026
VP of Finance & Operations, Calgary Homeless Foundation
Owen Wright
Verified
  • Non-profit
  • Calgary, Alberta
  • 11-50 Employees
  • Online Review
  • Verified

Sure Systems provides managed IT support services for a nonprofit organization. The team supports both cloud and on-premise environments, offering remote management, a ticketing system, asset management, patching, and antivirus maintenance.

IT Strategy for Homeless Nonprofit Foundation

  • Architectural Design Business Consulting Cloud Consulting & SI Customer Service Outsourcing IT Strategy Consulting
  • Azure Development Azure Security
  • Confidential
  • Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"All deadlines were met as promised."

Sep 8, 2023
Director of Technology, Calgary Homeless Foundation
Vafa Adib
Verified
  • Other industries
  • Calgary, Alberta
  • 51-200 Employees
  • Online Review
  • Verified

Sure Systems is developing a website for a homeless nonprofit foundation. The team is responsible for security monitoring, Helpdesk and email support, hardware management, and cloud solutions implementation.

Computer Network Support for Completions Equipment Company

  • IT Managed Services
  • Confidential
  • June 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"All aspects of their service were excellent."

Feb 28, 2023
President, Advanced Completions Technology Services
Darryl Firmaniuk
Verified
  • Other industries
  • Calgary, Alberta
  • 1-10 Employees
  • Online Review
  • Verified

Sure Systems provides computer network support services for a completions equipment company. Around 2–5 teammates have been assigned to manage the client's IT systems on an ongoing basis. 

Showing 1-8 of 8 Reviews

Our Story

Our team combines deep expertise with a people-first mindset. We focus on responsiveness, embed security in every solution, and deliver clear strategies that align with your goals.

What Sets Us Apart

People-First Support

Real, responsive technicians who own every issue and communicate clearly.

Security Built-In

Cybersecurity isn’t an add-on; it’s integrated into every solution we deliver.

Strategic IT Roadmaps

We go beyond maintenance, providing clear plans that align technology with your business goals.

Premier Verified means Clutch independently confirmed Sure Systems is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 6 verified client reviews averaging 4.8 stars.

Learn More
Verified Client Reviews
6
Overall Review Rating
4.8
Source
Clutch
Last Updated
October 29, 2026

Business Entity

Business Entity Name Sure Systems Ltd.
Source Canada's Business Registries
Jurisdiction of Formation Canada
Date of Formation August 27, 2003
Status Active
Last Updated December 10, 2025
ID Registry ID: 2010633358 Business Number (BN): 872986104

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated December 10, 2025
Learn More About The Clutch Verification Process

Locations (1)

210H - 7003 5 Street S.E. Calgary, Canada T2H 2G2

21 - 30

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Operation Eyesight Universal

(1)
Operation Eyesight Universal Logotype

Bill Monks