Stone Digital

BACKGROUND

Please describe your company and position.

I am the Managing Director of Local Travel Planner

Describe what your company does in a single sentence.

Operate tours that showcase the natural wonders and vibrant culture of Sydney and surrounds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stone Digital to accomplish?

• Develop new website to increase direct bookings.

SOLUTION

How did you find Stone Digital?

• Referral

Why did you select Stone Digital over others?

• Pricing fit our budget
• Referred to me

How many teammates from Stone Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Modern design
• Visually appealing
• Integration with our online booking system
• Easy to edit and create new pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Positive user feedback. Otherwise, too early to tell.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well-organised, timely and responsive.

What was your primary form of communication with Stone Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Clear and responsive communication.

Are there any areas for improvement or something Stone Digital could have done differently?

The whole process was smooth. Any delay was due to our tardiness in providing feedback and/or digital assets during the development process.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Coordinator of International Cargo Express

Describe what your company does in a single sentence.

Freight forwarding

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stone Digital to accomplish?

• To maintain our wordpress website
• To code and implement ad-hoc customizations on the website
• To migrate from previous wordpress website to new one

SOLUTION

How did you find Stone Digital?

Referral

Why did you select Stone Digital over others?

Referred to me

How many teammates from Stone Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Stone Digital in 2021 as our ongoing web development service provider. Work done so far includes:

• customizations to bespoke wordpress theme
•  migration to Gutenberg editor to allow for easier editing
• round the clock support for improvements, bug fixes and security monitoring.
• technical improvements to assist with SEO improvement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Succesful migration of Wp website
• Successful implementation of plugins and security measures
• Successful backup of the website
• Successful customisation of website elements, as well as theme.
• Successful implementation of technical features to assist with SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stone Digital keeps us up to date with tasks through Asana. They are also promptly available via email. They completed tasks in a timely manner and were proactive in proposing new solutions.

What was your primary form of communication with Stone Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

The time of response is always fast.

Are there any areas for improvement or something Stone Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the COO of The Best of Moi

Describe what your company does in a single sentence.

Building sustainable consumer brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stone Digital to accomplish?

• Build a direct-to-consumer website
• Custom design and features
• Based on Shopify

SOLUTION

How did you find Stone Digital?

• Referral

Why did you select Stone Digital over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Stone Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A DTC Shopify website with:
•  custom shopify development 
• custom, bespoke design 
•  high quality design 
• subscription feature 
• integrated with 3pl

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Detailed and outlined features. Every step is itemized and traceable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery is speedy. And turnaround speed is amazing if we want to make some tweaks and updates.

What was your primary form of communication with Stone Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work and the effortless communication. Because the team is very experienced and they just get our idea and concept so easily.

Are there any areas for improvement or something Stone Digital could have done differently?

I’m very happy with the work they’ve done.

BACKGROUND

Please describe your company and your position there.

We are an architectural lighting company who supply high end lighting to our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stone Digital, and what were your goals?

Our website was created 5 years ago on a platform that is no longer serving us. We required the back end of the website be moved over to a different, more-easy to use platform. With thousands of products, the website needed to be robust enough to hold many different product and model categories. We also required a few upgrades including changing our search function as well as a few other minor adjustments.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for the right fit and a lot of other website developers were offering complicated, expensive solutions. Stone Digital were easy to deal with, professional, affordable and presented a simple and inexpensive solution to meet our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After our initial meeting, Stone Digital suggested that we switch over to a Wordpress platform rather than the complicated, outdated website which we were on. We supplied several csv files to show how our website worked and what sorts of product uploads we were working with. Brett and his team came up with some easy solutions to make product uploads easier and more straight forward.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Brett mainly along with Jeanette.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far, we love the website. It is exactly what we needed and more. The interface is very intuitive and has bonus features which we are yet to explore.

Describe their project management style, including communication tools and timeliness.

Very communicative and professional. Brett emailed regularly to let me know how the project was going and we were never kept in the dark.

What did you find most impressive or unique about this company?

The pricing was a big plus but also just how easy it was to deal with Brett. He also communicated in a simple way which was really to understand.

Are there any areas for improvement or something they could have done differently?

I wouldn't have changed a thing.

BACKGROUND

Please describe your company and your position there.

CEO/Founder of Jier Art which provides 200+ contemporary artworks, 1000+ art prints, art advisory, rental and after-sales services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stone Digital, and what were your goals?

For developing www.jierart.com

SOLUTION

How did you select this vendor and what were the deciding factors?

Brett previously worked in a good organisation and was graduated from a good university. In the beginning, I guess he would have work ethics.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing www.jierart.com

How many people from the vendor's team worked with you, and what were their positions?

Brett worked with me and he is the founder of Stone Digital

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

jierart.com has been launched successfully

Describe their project management style, including communication tools and timeliness.

The project management was great. 

What did you find most impressive or unique about this company?

Brett delivered what I expected

Are there any areas for improvement or something they could have done differently?

Sometimes he didn't reply my emails immidiately but he replied after some days.