Stellar Soft

BACKGROUND

Please describe your company and position.

I am the President of Barwenock

Describe what your company does in a single sentence.

Web Development Company: Providing High Quality Services and Expert Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft to accomplish?

• Shopify Development
• Custom React & Node Development
• Custom Java Development
• Custom Magento Development

SOLUTION

How did you find Stellar Soft?

Referral

Why did you select Stellar Soft over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Stellar Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Custom Features Development
• Security protocols implemented (e.g., SSL, data encryption, compliance with PCI DSS)
• List of third-party APIs integrated (e.g., payment processors, shipping services)
• Implementation of CI/CD pipelines for seamless updates and feature releases
• Infrastructure choices that support scalability (e.g., cloud services)
• Ongoing maintenance strategies to ensure platform health post-launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Security and Compliance: 
  • Achieved a zero security incidents rate post-launch, ensuring customer data protection. 
  • Successfully met PCI DSS compliance standards, reinforcing our commitment to security.
• Operational Efficiency: 
  • Reduced order fulfillment time by 30%, enhancing the overall customer experience.
  • Decreased the average support response time to under 2 hours, improving customer service efficiency.
• Customer Acquisition:
  • Grew the number of new customers by 35% post-launch, significantly expanding our customer base.
    Achieved a customer retention rate of 60%, highlighting effective loyalty strategies.
• Sales Metrics:
  • Achieved a total revenue increase of 30% compared to the previous year, reflecting strong market performance.
  • Increased the average order value by 15%, indicating enhanced upselling and cross-selling strategies.
  • Recorded a monthly sales growth rate of 20%, showcasing consistent improvement in sales performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This structured approach not only ensured the project remained on schedule but also promoted effective collaboration among team members, enhancing communication and problem-solving. It created an environment where everyone was aligned and empowered to contribute, leading to a smoother workflow and a more successful project outcome.

What was your primary form of communication with Stellar Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of this company is its commitment to innovation and adaptability. They consistently seek out the latest technologies and methodologies, ensuring they stay ahead of industry trends. Additionally, their emphasis on a collaborative culture fosters open communication and encourages team members to share ideas freely, which enhances creativity and problem-solving. 

Their dedication to customer satisfaction is noteworthy; they actively solicit feedback and are quick to implement changes based on client needs. This proactive approach not only strengthens client relationships but also drives continuous improvement within the company. Overall, their combination of forward-thinking strategies and a strong team-oriented environment sets them apart in the industry.

Are there any areas for improvement or something Stellar Soft could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Creative Director of Long Story Short

Describe what your company does in a single sentence.

Long Story Short is a digital web design agency in Brighton established over 15 years ago. Our studio brings your ideas to life through visually captivating designs and interactive experiences. Not led by a single style or medium, we collaborate with contemporary brands, pushing the boundaries by solving complex problems, delivering tailored digital solutions across a range of mediums, including web3 & VR.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft to accomplish?

• Website Development

SOLUTION

How did you find Stellar Soft?

Referral

Why did you select Stellar Soft over others?

Speed of responses, great communication and transparency

How many teammates from Stellar Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify Plus Development for a number of brands across different sectors:

• Upgradingin of themes
• Bespoke development
• Performance rievew
• Site speed optimisation
• New build based on update website branding
• Responsive website builds
• Animations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Understanding of projects
• Ability to deliver a quality output
• Deliver on time for client lauucnh dates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I've been really impressed with Stellar Soft's project management. Their understanding of tasks, the speed of responses on all fronts then their ability to clearly communicate solutions to challenges has made the process of working with them really fluid and effortless.

What was your primary form of communication with Stellar Soft?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication is key with any partnersip. Speed and clarity is cruitical especially during quick deadlines when times are tight and there's a lot on the line. I was impressed with Stellar Soft's process and communication, from the project manager to the director roles. Nothing has ever been above and beyond, which has been really reassuring. 

Are there any areas for improvement or something Stellar Soft could have done differently?

As mentioned before, we will be honing our processes together as our relationship builds. For our first few projects tiemlines were hit, challanges were met and we've been really happy, now it's just about finding those small changes here and there to help make the process even more efficient. 

BACKGROUND

Please describe your company and position.

I am the Founder of an E-Commerce Dev & SMM Company

Describe what your company does in a single sentence.

We boost online businesses with expert Shopify store development and strategic social media management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• expert Shopify development team

SOLUTION

How did you find Stellar Soft OÜ?

Referral

Why did you select Stellar Soft OÜ over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involves comprehensive development and optimization of Shopify stores, focusing on creating a seamless user experience and enhancing functionality. Key deliverables include a fully customized storefront, integrated payment and shipping solutions, and SEO optimization to improve visibility and drive traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For a GitHub headless eCommerce project, measurable outcomes would typically include improved site loading speeds, better adaptability across various devices, and increased flexibility in using custom front-ends, leading to enhanced user experiences and potentially higher SEO rankings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficient, with timely delivery of milestones and responsive communication. They adapted quickly to changing requirements and consistently met deadlines, ensuring a smooth progression of the project.

What was your primary form of communication with Stellar Soft OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's coding expertise and ability to implement advanced, customized solutions for Shopify are particularly impressive, showcasing their deep technical skills and a strong commitment to delivering high-quality, scalable eCommerce platforms.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

Stellar Soft OÜ showcased exceptional technical skills and delivered high-quality work. Their dedication to creating tailored solutions was particularly impressive, greatly enhancing our project's success.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Hire1

Describe what your company does in a single sentence.

Hire 1 is a platform for candidate searching and the hiring process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Web Design

SOLUTION

How did you find Stellar Soft OÜ?

Online Search

Why did you select Stellar Soft OÜ over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Other

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Stellar Soft OÜ was responsible for web designing a page for recruiters on WordPress Elementor. The team's tasks included creating a color scheme, graphics and images, and UI/UX design. As a result, we got the fully designed page we needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First of all, the color setting greatly enhanced our website's design. As a result, it has boosted customer experiences and increased site engagement. Also, Stellar Soft OÜ's expertise in UI/UX design led to a significantly enhanced website design. We noticed a significant improvement in the visual attractiveness and ease of use of the website, evident in an increase in user satisfaction and a reduction in reported complaints and issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stellar Soft OÜ demonstrated exemplary project management skills during our partnership. They consistently met project milestones punctually, ensuring precise adherence to deadlines. Furthermore, their response to our requirements was outstanding, characterized by convenient and transparent communication that facilitated seamless alignment between our needs and their deliverables.

What was your primary form of communication with Stellar Soft OÜ?

Virtual Meeting

What did you find most impressive or unique about this company?

They showcased an impressive capability to tackle technical obstacles while upholding efficient communication.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

Overall, our experience with Stellar Soft OÜ was full of lightness, and there are no essential points for improvement.

BACKGROUND

Please describe your company and position.

I am the COO/ Marketing Director of KnuckleBonz, Inc.

Describe what your company does in a single sentence.

KnuckleBonz creates and sells officially licensed collectibles for music superfans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Cleanup and maintain website, add features
• Respond to active DDOS attack real time, secure the site, handle customer facing issues
• Rebuild our site completely using a new platform

SOLUTION

How did you find Stellar Soft OÜ?

Referral

Why did you select Stellar Soft OÜ over others?

• High ratings
• Referred to me

How many teammates from Stellar Soft OÜ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Stellar Soft was originally hired to clean up our existing WordPress/WooCommerce site and database. Just days after they were hired, our company experienced a DDOS attack. The Stellar Soft team responded immediately to take steps to secure the site and the server as well as address customer facing issues created from the attack. We discussed options to compare efforts to secure the existing site versus rebuild everything from scratch and we decided to rebuild. 
Stellar Soft worked with us to break up the project in phases to be able to respond real time and limit the time our site was down. We achieved phase I of our site rebuild in record time and ahead of schedule. The team continues on next phases to complete the rebuild and data migration process. The organizational efforts along with the technical skill level of the team was remarkable during a very stressful time. Our company was incredibly impressed with the communication and deliverables. 
Each team member we have worked on the Stellar Soft team was highly professional and highly skilled. The Stellar Soft executive team does an amazing job of responding real time to add or change team members based on skill to best respond to issues as needed. We have worked with a variety of IT professionals over the years and this experience by far has been our most challenging, but we were blown away by the Stellar Soft team and grateful they were on board at the time. 
We can't say enough about how the entire team went above and beyond to secure our site and our data as well as get us operational in record time on a platform we are excited to build on and grow with going forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Stellar Soft secured and restored our data and helped to address customer facing issues created from a DDOS attack real time. They helped us evaluate our options to restore versus rebuild. When we decided to rebuild, the Stellar Soft team quickly assigned new project managers and worked with us to get a phase I version of the site built and operational in record timing, reducing the time our business was down significantly. We continue to work with the Stellar Soft team on the next phases of the site rebuild.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Stellar Soft team's capability to set up proper project management for our real time issues was key to meeting and exceeding our deadlines.

What was your primary form of communication with Stellar Soft OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The skill level of the entire team was certainly impressive. Their skill level combined with the project management and organizational communication skills sets this team apart. Exceptional talent.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

We have no suggestions for improvement at this time.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Nectar Desk

Describe what your company does in a single sentence.

bbb

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Web Development

SOLUTION

How did you find Stellar Soft OÜ?

Online Search

Why did you select Stellar Soft OÜ over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Stellar Soft OÜ was responsible for designing and developing a review site on WordPress. The team's tasks included designing UI/UX, web development, and implementing plugins. As a result, we got the fully functional website we needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First and foremost, the configuration of essential plugins greatly enhanced our website's functionality, resulting in improved user experiences and increased site engagement. Also, Stellar Soft OÜ's expertise in UI/UX design led to a significantly enhanced website design. We observed a notable increase in the website's aesthetic appeal and user-friendliness, as evidenced by a rise in user satisfaction and a decrease in user complaints and issues reported.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stellar Soft OÜ exhibited perfect project management throughout our collaboration. They consistently delivered project items on time, ensuring that deadlines were met with precision. Moreover, their response to our needs was exceptional, with convenient and open communication that allowed for seamless alignment between our requirements and their deliverables.

What was your primary form of communication with Stellar Soft OÜ?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to navigate complex technical challenges while maintaining open and effective communication was truly impressive.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

Overall, our experience with Stellar Soft OÜ was quite satisfactory, and there are no significant areas for improvement or things they could have done differently.

BACKGROUND

Please describe your company and position.

I am the Brand design manager of côte&ciel

Describe what your company does in a single sentence.

côte&ciel is a company specialising in the creation of luxury accessories, our focus is on innovative design inspired by the Parisian mindset. Our community is shaped by creatives, photographers, artists. We currently distribute in the US, EU and APAC, with future prospects for expansion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Improvements in our Shopify Hubs.
• Improvement of the performance of the website

SOLUTION

How did you find Stellar Soft OÜ?

Referral

Why did you select Stellar Soft OÜ over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked on several projects with Stellar Soft, We initially got to know them by some start-ups we know recommended them to us. The first project we approached together was the transition of our layouts based on external applications to templates as part of our Shopify site, this greatly improved the speed of the site and also the workflow within the company. 

Other projects we have addressed at the same time are the creation of Templates for our Blog section, Analysis of the speed of our site in its three different hubs and we are still in the development phase with other projects. in order to be able to conclude the previously mentioned projects, stellar soft has scheduled meetings where we have general updates or clarifications as well as a good follow-up via email of the different steps to be taken.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we have seen that the speed of our site has improved incredibly as has the visual content that we have been able to contribute thanks to the projects created so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery of projects was always very clear, if there were any delays or difficulties, communication with Stellar Soft was always very smooth and constructive.

What was your primary form of communication with Stellar Soft OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Stellar Soft has been very rewarding from the very first moment, they have always been proactive and able to satisfy all our requests, providing high-quality solutions. In addition, the different team members are totally dedicated, pleasant and helpful people.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

For now, we have no suggestions to add.

BACKGROUND

Please describe your company and position.

I am the Founder of Exec Recruit Group

Describe what your company does in a single sentence.

Recruitment agencty for finance and HR positions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Link website to a bespoke CRM through open APIs
• Redesign of current website
• Create a new members area and login

SOLUTION

How did you find Stellar Soft OÜ?

Referral

Why did you select Stellar Soft OÜ over others?

Pricing fit our budget

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

What was your primary form of communication with Stellar Soft OÜ?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The project kicked off with a discovery phase where they took the time to understand our business needs and goals. They then presented a detailed plan that clearly outlined the project scope, timeline, and budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I had the pleasure of working with Stellar Soft on a website redesign project, and I couldn't be happier with the results. From start to finish, the team at Stellar Soft was professional, responsive, and highly skilled. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was excellent throughout the process, and they kept us updated on the progress every step of the way. Stellar Soft's expertise in web development truly shone through in the design and functionality of our new website. They transformed our outdated site into a visually stunning, user-friendly platform that perfectly captures our brand identity. The attention to detail and the seamless user experience they created have greatly enhanced our online presence. 

They promptly addressed any questions or issues that arose and continued to be a reliable partner even after the project was completed. 

What did you find most impressive or unique about this company?

What impressed me the most about Stellar Soft was their commitment to delivering quality work. They went above and beyond to ensure that every aspect of the website was optimized and tested thoroughly. 

They were also open to feedback and made the necessary revisions promptly, ensuring that the final product met our expectations. Not only did Stellar Soft deliver an outstanding website, but they also provided exceptional post-launch support. 

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

I highly recommend Stellar Soft to anyone in need of web development services. Their expertise, professionalism, and dedication to customer satisfaction make them a top choice. Thank you, Stellar Soft, for your excellent work and for creating a website that exceeded our expectations!

BACKGROUND

Please describe your company and position.

I am the CTO of Rebills Management Ltd

Describe what your company does in a single sentence.

We help e-commerce businesses sell subscription products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Building a development team
• Building a project management team

SOLUTION

How did you find Stellar Soft OÜ?

Online Search

Why did you select Stellar Soft OÜ over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Stellar Soft OÜ were assigned to this project?

2-5 Employees

What was your primary form of communication with Stellar Soft OÜ?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved an array of software development services catered specifically for our company, in order to improve, enhance and expand our business operation capabilities. Firstly, the contract required Stellar Soft. to create a robust Laravel backend for our customer-facing platform. This was a fundamental step towards strengthening our existing infrastructure and equipping it to handle higher user traffic and data volumes efficiently. Secondly, the team from Stellar Soft. was tasked with creating custom integrations to various third-party systems. 

This was a challenging task given the diverse nature of these third-party systems, each with its own unique requirements and specifications. Nonetheless, it was vital to streamline our business processes, increase interoperability, and provide a more seamless user experience. One key aspect of our business is handling payments. Stellar Soft. was asked to design and implement a payment processing system that would provide secure, reliable and smooth transactions for our customers. 

This system had to handle various payment methods and comply with all relevant financial regulations and security protocols. Finally, given the subscription-based nature of our services, an effective Subscription Management functionality was a major deliverable. This needed to allow users to easily subscribe, unsubscribe, and manage their subscriptions. It had to be user-friendly, but also robust and secure, with the ability to handle recurring payments, deal with exceptions, and provide users with clear and timely notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project now supports a multitude of merchants looking to add subscription functionality to their e-commerce stores. It is a core part of our offering which we couldn't do business without.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management couldn't have been any better. They worked with us in order to ensure all best practices were met and the codebase was clean, readable and scaleable.

What did you find most impressive or unique about this company?

In the development community, it's rare to find an agency that's transparent and is able to adapt to your individual needs so well. In my career so far I've found no comparison.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Program Coordinator of World Jewish Travel

Describe what your company does in a single sentence.

Promote worldwide Jewish cultural travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stellar Soft OÜ to accomplish?

• Implement new product features
• Improve site stability and performance
• All-round maintenance of our website

SOLUTION

How did you find Stellar Soft OÜ?

Online Search

Why did you select Stellar Soft OÜ over others?

High ratings, Good value for cost, Other

Describe the scope of work in detail. Please include a summary of key deliverables.

New product feature design and development, bug fixes, full QA support, IT consulting, improve stability and performance of website, and general maintenance related to a WordPress website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Decrease in site unavailability/downtime
• Increase in traffic
• Increase in user engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stellar Soft conform to our Agile way of working, providing accurate estimates, participating in sprint planning and delivering an iterative approach. Although working remotely, communication has always been great, with regular meetings and utilising Slack effectively. They have always been very adaptive when dealing with our changing business needs.

What was your primary form of communication with Stellar Soft OÜ?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

All Stellar Soft employees have a great attitude, impressive array of skillsets and demonstrate genuine desire to help us meet our goals and improve our business.

Are there any areas for improvement or something Stellar Soft OÜ could have done differently?

Considering the variety of objectives we've set, and the fluidity of our business needs, Stellar Soft has always met and in most cases exceeded our expectations.