SparxIT

BACKGROUND

Please describe your company and your position there.

Hi. I am Ryan. I am the manager at VenueHub HK. We are an event and venue booking company based in Hong Kong. We are scaling in terms of user base and revenues. We have also added new features to our offerings and proceeding toward creating affordable event booking accessible to every customer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

We reached out to them to work on our website and mobile app. Our goal was to create an impressive website that easily navigates our audience to create and accomplish bookings. Our goal was to expand our user base with an enhanced customer experience through enterprise mobility.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to Sparx IT through their website. They were quick to respond which was the first thing we noticed. They sent us their profile and portfolio where we noticed that they already had created an event booking mobile app. Their relevant experience and positive customer reviews were the key parameters that prompted us to choose them for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired them to work on both web and mobile apps. They initially formed and deployed a team of web developers and designers for our website. We prioritized the website as we have already operated in the market and wanted to launch it as the first channel of communication. Post a month, they deployed mobile app developers on a mobile app project.

Since there were two separate teams working on the website and mobile app, we had regular meetings for both segments. For the website, we were interacting with Mr. James, and for mobile, we were interacting with Ms. Niah. They followed an agile methodology for managing our project. We received the deliverables in sprints.

The deliverables have been satisfactory. Our website has been built using React.js. They are using React Native for developing the mobile app.

How many people from the vendor's team worked with you, and what were their positions?

There were two web developers, one UI/UX designer, one quality analyst, and one project manager who worked to build our website. For the mobile app, there were two React Native developers, one UI/UX designer, one quality analyst, and one project manager who worked on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has already been live in February. Our website admins are regularly analyzing the results and overall performance. Everything seems good so far. The design of our mobile application is appealing. We have received some sprints and those were impressive. They are testing the product and we will be able to release it in the next few weeks.

Describe their project management style, including communication tools and timeliness.

Their project management approach is collaborative. Every team member is well aware of the end goals and current progress. They used a variety of communication tools such as WhatsApp, Skype, and Bitrix. We send weekly progress reports over email.

What did you find most impressive or unique about this company?

A proactive approach in comprehending the client requirements helped us to engage better with them. It became an easy job to get our ideas into reality.

Are there any areas for improvement or something they could have done differently?

We wanted re-negotiate the mobile app cost estimation to which they show incapability. Perhaps, they can be more flexible on that node.

BACKGROUND

Please describe your company and your position there.

Hello, my name is Andrew, manager at Medinette. Medinette is a healthcare social networking company based in Arizona, United States. We have been delivering healthcare and wellness consulting services through various digital mediums for more than 2 years. We have earned recognition for services in the market which motivated us to build standalone applications for delivering our services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

We hired team Sparx IT for designing and developing a user-interactive website and mobile app. We aimed to cater our services to our growing audience through efficient digital resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

We started looking for a web and mobile development company. We came across their website where we noticed that they have been designing and developing both web and mobile apps for more than a decade. Their diverse experience, positive client reviews, and long-term service in the industry stood out to us and we chose them to work on our project.

Later we noticed they had recently completed the development of a healthcare app. We also proposed our idea of creating a mobile app. They responded positively to our proposal and completed the project beyond designated timelines.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We reached out to them through their website and were responded with a descriptive project outline which also included the quote for the development of the website.

Later, we also received a separate quote for the mobile app development project. We had an initial interaction with Ms. Niah, Project Manager. She coordinated very comprehensively and finalized the deal within three days. Throughout the development of our website and mobile app, we had regular interaction with their team of developers.

The technology stack and design were finalized over a call where we got to interact with their business head Mr. Sumit. The project was monitored and managed by Ms. Niah. Our website has been developed using WordPress CMS and PHP in the backend.

How many people from the vendor's team worked with you, and what were their positions?

A total of eleven professionals worked on our project from Sparx IT. The website development team included one WordPress developer, one web designer, one backend developer, one quality analyst, and one project coordinator. The mobile app development team included two React Native developers, one UI/UX designer, two quality analysts, and one project coordinator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ever since its deployment on the server, we have witnessed positive results on web analytics platforms. 30% of our customers are coming through the website. The mobile app is generating 20% business for us in the first two months of its deployment.

Describe their project management style, including communication tools and timeliness.

There followed agile methodologies for managing our project. They used several communications tools including Skype, WhatsApp, and Slack for this project. There had weekly meetings and daily progress reports available over email.

What did you find most impressive or unique about this company?

The clarity in vision, comprehensive understanding of the project requirements, and adapting technological command were something that made them different from other service providers we worked with in the past.

Are there any areas for improvement or something they could have done differently?

We will be working with them to expand our website to new functionalities and pages. Thus, we would expect that they are flexible with the project cost estimation.

BACKGROUND

Please describe your company and your position there.

Hi, this is Camila. I am the project manager at Dean Networks. We are providing brand-oriented self-service app creators to our B2B clients. We have been in the market since our incorporation in November 2018. Since then, we have served more than 800 customers with sales worth more than $18,500.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

We were looking to hire a website design and development agency to not only develop our website but also to validate our plans and recommend the best. In this project, we aimed to reshape our brand and extend the overall customer experience through this website.

SOLUTION

How did you select this vendor and what were the deciding factors?

On our hustle for a website development company over the internet, we came across the portfolio of Sparx IT Solutions. We found that they had already worked on so many B2B website design and development projects. Their work stood out positively to us and we asked them for a quote through email.

We received a revert from Ms. Niah the same day and were asked to share more details of the project. They sent us a price quote the next day. Surprisingly, it took only five days to make the final call and start discussing the real work. The reason why we chose them over other contenders was their experience, relatable portfolio, and understanding of the vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a clear vision. What we needed was a more efficient website that would help us to interact with our customers. They followed the agile development techniques to build our website. We received small segments of the project and provided them with the required feedback. They provided us a complete design of the website which consisted of a major part of our wireframe with crucial touches from their side. They have used PHP, JQuery, HTML, CSS, and Bootstrap to build our website. We are yet to launch a complete website for our customers. They are currently testing the website.

How many people from the vendor's team worked with you, and what were their positions?

Five members of team Sparx IT have been deployed on our website including a UI/UX designer, a frontend developer, a backend developer, a quality analyst, and a project manager. Fortunately, all of them were helpful and understood our requirements very proactively.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the project is yet to complete and we have not seen any insights on the website yet, it would not be good to talk about the outcomes from the website. We are impressed with what has been done so far. We like the design, functionalities, and deliverables received by now.

Describe their project management style, including communication tools and timeliness.

They used the agile development technique to work on our project which seemed faster and more productive. We had regular discussions and meetings on Skype, Bitrix, and Email. They are also approachable on WhatsApp. We have weekly meetings and urgent meetings with a minimum notification of 12 hours.

What did you find most impressive or unique about this company?

They are a results-oriented service provider that focuses on the process and meeting our goals. This approach makes them credible and capable of meeting the clients’ requirements.

Are there any areas for improvement or something they could have done differently?

We may require their services in the future for which we may have to pay revised prices. We want to consider standard pricing for existing customers.

BACKGROUND

Please describe your company and your position there.

Hi everyone. My name is Gabriel Ramos. I am the project manager at Job Book. I have been associated with them ever since their incorporation. Job Book is a verified manpower agency dedicated to providing household work in the Philippines. We planned to go digital and launch our own web portal which would allow our customers to avail of our services through personalized interfaces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

We hired them for our in-house web portal to allow our executives and customers to interact with each other through a unified interface. Our goal was to digitize our recruiting processes and enable the digital execution of data transactions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since we are already an established agency, we had a customer base. What we needed was a web development company that would comprehend our requirements and create a ready-to-market portal for job seekers and recruiters. We wanted to hire a development agency that has experience in creating such web portals.

Luckily, we explored a review site where we found Sparx IT’s profile impressive. They had already developed 20+ eCommerce websites and job portals. Moreover, we found them responding quickly and very cooperative about prototyping the product. When we had financial discussions, they provided us with a variety of options which included different technology stacks, their pros, and cons.

It helped us immensely to take budget-related decisions based on several parameters. Our person of coordination was Mr. James. James was very easy-to-talk and listed our requirements like a good listener and recommended things. On his recommendation, we also hired for basic branding of the portal.

Their experience, expertise, relatable portfolio, and simple interaction were among the primary factors that prompted us to hire them for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The web portal was the primary product that we intended to create. We outreached Sparx IT after reading and reviewing their profile on a few review websites. We sent them a query through their website to which we were responded within a day.

We received a call from one of their business executives who talked to us about the basic overview of the project and asked us to get on a meeting with the project manager for key decisions. They created a prototype of our web portal within a few days which was interactive and right to our needs. The final deliverables were up to the market and covered every requirement.

Not only design and development, but even the testing process was swift. We used MERN stack, MongoDB, and ReactJS for backend development. We created the frontend using HTML5 and CSS3.

How many people from the vendor's team worked with you, and what were their positions?

A total of five people from team Sparx IT worked on our project which included one web designer, one backend developer, one quality analyst, one business analyst, and one project manager. Everyone in the team was helpful and contributed well to the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ever since the portal has been launched, we have witnessed a 40% expansion in our business. We are planning to take things to the next level in the future by making them available in other regions of South-East Asia. We are satisfied with what has been delivered so far. The portal is not only interactive but robust, secure, and scalable. We are very hopeful of working with them in the future to upgrade and upscale our website.

Describe their project management style, including communication tools and timeliness.

We found their project management approach agile. We received progress reports on a regular basis and had meetings on Skype, Slack, and Zoom. We had self-determined timelines so we never put the deadline pressure but asked them about the ETA.

What impressed us was how they completed the project even before the deadline and we could spend more time on testing and analyzing the potential in real-time.

What did you find most impressive or unique about this company?

They are a service provider with a lot of options. They had created job portals using different technology stacks and recommended us a range of technology choices with respective pros and cons. Every time we had a meeting, they were very specific and comprehensive in their communication approach. Post-delivery, we reached out to them for some changes and upgrades upon which they worked very proactively.

Are there any areas for improvement or something they could have done differently?

As mentioned, we are planning to expand our website in upcoming times. We were told that they are soon revising their policies for cost estimation. We would expect them to be more flexible with negotiations with us in the next segment of the project.

BACKGROUND

Please describe your company and your position there.

I am a project manager at Bond, a fintech firm. Our company offers a wide range of Fintech digital solutions based on easy API integration, digital payment integration, and applications to streamline financial services with technology quickly and easily.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

Our firm was looking for an app development company to assist us in the development process and designing interactive UI/UX for our fintech app. We wanted a perfect technology partner that would give us an edge over competitors. We needed an app with easy navigation, user-friendly features, an eye-catching appearance, and technical assistance for our software.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Sparx IT Solutions online and visited their website once. I went through their portfolio, browsed services, technologies they use, and case studies. I found their experience and expertise in the relevant domain best suited for our project. Also, I found them fitting according to our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I discussed the project requirements, technologies to be used, and features to be included with their development team. And accordingly, we set the deadline for each sprint release and the total time taken by our project. Initially, they sent us an interactive prototype for our app, and then they started coding the features. They used React Native technology for our project. I found the developed app to be highly appealing, interactive, and stacked with excellent features.

How many people from the vendor's team worked with you, and what were their positions?

Mainly, my interaction was with the project manager and sometimes with developers. There were 3 developers working on the project, combining one UI/UX designer, one front-end developer, and one React Native developer. Besides, an account manager was also involved, so in total, 5 people worked with me on this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can share the outcomes based on the reporting and analytics integrated into our app. It provides us thorough details on how many users we have, active & inactive users, features they use, etc. Also, we have received users’ feedback, and they have stated our app to be highly interactive and user-friendly. So, overall I can say that they have developed our app with the right features and design.

Describe their project management style, including communication tools and timeliness.

As I have always had good interactions with Sparx IT’s team, I can say that their communication level is excellent. They follow the Agile model for development, and align processes with an efficient approach for app development. I found their development process to be quite transparent and responsive.

They are highly enthusiastic people with good team coordination. We used multiple communication channels, such as online chat, phone calls, emails, etc. I am happy that my company gave this project to them, as they ensured on-time delivery.

What did you find most impressive or unique about this company?

I can state many things that I liked about Sparx IT Solutions, such as their project management style, flawless workflow, skills, and expertise in the technologies used. But, hands down, their timely delivery and technical expertise were the most important impressive factors for me. They did the best work for my project and never turned down my requests.

Are there any areas for improvement or something they could have done differently?

They worked perfectly well on our project, and the app design they created is outstanding. So, I didn’t find any areas for improvement.

BACKGROUND

Please describe your company and your position there.

Koyo Loans is a UK-based fintech startup founded in 2018. We deliver promising fintech solutions to our clients. I am working as the Product Manager there. I have seen the organization’s growth closely through the years. We primarily provide personal loans to our customers at better-priced credit. The Cryptocurrency Exchange is an ambitious project that would take our financial expertise to a larger audience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

When we approached them, we had nothing but our project idea and experience of handling a new product and turning it into a successful venture. They helped us understand the technicalities of the process and broke down our needs into prime features of the application. Initially, we needed to analyze the discovery of the product and create a realistic prototype. The ultimate goal was to turn out ideas into a fully-fledged crypto exchange platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Developing a cryptocurrency exchange platform is an expensive idea and requires resources and accurate product planning. So, we had a handsome budget to create a scalable and user-engaging product. We prioritized personalization and implementation of the technology stack among the primary factors to make the final call. We were aware that our crypto exchange platform needed highly experienced and technically skilled developers. So, we wanted to work with an organization dedicated to this field. We came across their profile while searching for the companies offering Blockchain App Development Services on Google.

We were impressed with their profile, so we scheduled a meeting and briefed our project query. In the next segment, they were ready with their research work and explained the technology and solutions they would implement. We felt inspired by their dedication, and since the prices were based on the market standard, we decided to move ahead.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Subsequent to the analysis of our project idea, we concluded to implement a private and permissioned blockchain network. Our service provider briefed the core functionalities of the blockchain architecture needed for our DCE project, such as data synchronization, immutability, privacy, security features, etc. Their expertise in blockchain technologies enabled them to build a more efficient and data-driven business model for our cryptocurrency exchange platform.

The integration of card payment via credit and debit cards enabled us to leverage global networks and drive conversions. Our platform offers advanced trading features alongside easy navigation. A good UI/UX makes it easier for individuals to explore functionalities for beginners and experienced. Our cryptocurrency exchange development back-end program is created using HTML5 and NodeJS.

How many people from the vendor's team worked with you, and what were their positions?

At first, we were connected to their project consultant; she introduced us to their Back-end Developer, Front-end developer, UI/UX Designer, and two QA Testers. Later on, we were in touch with the two members of their digital marketing team, who helped us plan the marketing strategy for our Crypto Exchange project. So, in total, eight members of Sparx IT Solutions worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am satisfied with their services. Blockchain being a new technology, we were not clear of the process and technicality of the project. They are very enthusiastic people and helped us explore our project idea. Their technical team is well-versed with the varied blockchain platforms and technologies. They cleared all of our technical doubts and fabricated our project as per our expectations.

Describe their project management style, including communication tools and timeliness.

Working on the agile model, they completed our project systematically. Their team provided us with our platform in segments. We were updated priorly on what part will be developed next, and they executed that section on deadline constantly. We were in regular communication with the project team members via Skype and Slack and were able to inspect the project’s progress. We also used emails and phone calls for communication, generally for scheduling meetings.

What did you find most impressive or unique about this company?

It was their technical expertise that we found the most astonishing. They are keen technicals that have strong research ability. With their expertise, they eliminated the solution to our technical issues and described it patiently. They implemented the solutions in our platform that seemed difficult to some extent, and we were assured that our project was in experienced hands.

Are there any areas for improvement or something they could have done differently?

As per my Crypto Exchange Development project, I think they performed exceptionally well. I am sure if they keep doing more research work in this field, they will grow further.

BACKGROUND

Please describe your company and your position there.

Hi everyone. My name is Mosche Amara. I am the Business Success Manager at Dog Savant. Dog Savant is a dog products supplier providing dog lovers the facility to buy premium-quality products for their pets. We have earned a name for selling quality products, speedy deliveries, affordable pricing, and a seamless buying experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions, and what were your goals?

With our goal to reach more customers and take our business to another level, we hired team Sparx to help us create a brand-new, interactive, advanced, and easy-to-use eCommerce store. We wanted to provide our customers with a transformative buying experience. We also aimed to enhance our product delivery system with the help of automation and other digital resources packed within the eCommerce platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were very optimistic about the outcomes which made us more skeptical about choosing the right service provider to handle this project. Our business team coordinated with their counterparts in a number of eCommerce app development companies. Most of them were well-established companies with years of experience but were missing out on one or other parameters.

The factors that we emphasized while seeking a capable service provider were, experience, market reputation, team strength, technology stack, and portfolio with relevant projects. I remember we approach a web development company that developed more than 500 projects but most of them were hospitality, e-learning, and social media apps so we had to step back.

When we mailed Sparx IT Solutions, Mr. Aston approached us with a detailed profile of the company with a few case studies of eCommerce platforms they worked on. It is something that impressed us the most. They knew and had worked on what we were expecting. Afterward, we had a quality interaction with other team members. We were soon assured of making it a result-oriented deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This eCommerce platform needed to be the one-stop-shop on the internet to buy dog accessories. The only way we could do it was by hiring a team of skilled designers and developers who would transform our project needs into a real product effectively. After we received the quote and the work plan, we could interact with all the team members who would work on our project.

All of the team members are highly experienced. We had regular interaction with everyone on weekly basis. They've made sure that things were kept on the same page. Alongside having a lightweight and appealing user interface, the website provides users the facility to indulge in express checkout. Users can check out using this facility within seconds. The website was developed before the expected time.

We got enough time to work on our marketing strategies. This platform has been developed using Shopify and jQuery.

How many people from the vendor's team worked with you, and what were their positions?

There was a total of seven team members who worked on our project including two Shopify developers, one backend developer, one web designer, one UI/UX designer, one quality tester, and one UI/UX writer. All of them were very impressive in terms of work quality and commitment.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Initially, we only needed them to design and develop the web-based eCommerce platform for us, which they did very well. We are happy with what has been delivered to us. We have also witnessed positive signs of success with this product so we can certainly call it a quality approach to product development. We were very impressed with the way they manage their peers on the project.

As mentioned earlier, seven people, some with different roles, worked on our project and we did not witness a small margin of delay throughout. We are already accepting orders from the website and receiving customer feedback. We are satisfied with the result so far but we expect it add more value to our business in the upcoming times.

Describe their project management style, including communication tools and timeliness.

As much I could understand, they focus on a client-oriented approach. They deployed two Shopify developers on our project. We received progress reports whenever we asked them for the status. They seemed quick and responsive, which is what every client expects from their service provider. They kept on informing us of short deadlines for small parts of the projects.

We received the product prototype within a day after we got the project quote. Our meetings were usually held on Skype but we had project groups on Slack as well. The timelines were managed by a project automation tool and were met very efficiently right from the beginning.

What did you find most impressive or unique about this company?

The dedication shown by every team member to the project was something that impressed me personally. I was assured of their capability and credibility. Alongside, they also seemed very comfortable in making changes at any point in time. Their behavior was very polite and professional. Though it is never a good idea to compare two companies but our experience working with them is certainly more fruitful than other IT companies we worked in the past for a different project scenario.

Are there any areas for improvement or something they could have done differently?

More discount on our upcoming projects is all we need from them since they are also handling the branding of this platform. Apart from that, they have been amazingly well for us.

BACKGROUND

Please describe your company and your position there.

Director, Event Booking Portal.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We aligned with Sparx IT Solutions to avail website development and digital marketing solutions. They proposed the best solutions, and we affirmed their ideas.

What were your goals for this project?

The prime goal was to develop a perfect online event booking portal, which is further backed by strategic brand promotion.

SOLUTION

How did you select this vendor?

After going through the portfolio of different web development and digital marketing firms, I found Sparx IT Solutions the strongest one.

Describe the project and the services they provided in detail.

They created wonderful online booking portal, dealing with wedding, birthday, and other event services. I am completely delighted with the interface that they built with superb UI/UX. Further, their online marketing services added star to my business performance.

What was the team composition?

I was solely dealing on my behalf. They have dedicated developers, SEO experts and content writer to accomplish project specifications.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results are delightful.We had an improved ROI. Each of their team member, including designer, developer, quality analyst, and online marketing team performed beyond expectations. They comprehended each detail, and planned all steps strategically

How was project management arranged and how effective was it?

They have all sophisticated means to communicate with the clients. I felt connected throughout the project developers with diverse means of communications, such as PMS, Skype, Email, Phone, etc. I kept getting regular updates about the project progress with daily and monthly reports.

What did you find most impressive about this company?

The exemplary thing about them is the way they tackles the challenging projects. With their SEO service, my website has witnessed a great traffic that is contributing towards higher sales. I am ecstatic with the final output.

Are there any areas for improvement?

Overall, I am happy with project. But, the revision task could have been minimized.

BACKGROUND

Please describe your company and your position there.

I’m a developer at a technology consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We had to create a static web page in a very short time.

What were your goals for this project?

The project was a classic e-commerce website where people can order clothes.

SOLUTION

How did you select this vendor?

I found them on Google and was curious about their services.

Describe the project and the services they provided in detail.

A .PSD file had to be statically integrated in a very short period of time so that the backend team could quickly connect their API to the page. The company helped us design the homepage by converting the .PSD file into an HTML/CSS integration.

What was the team composition?

They had an experienced developer that handled the HTML/CSS, plus a project manager that helped clarify the requirements.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The service provided was delivered quickly. This helped us focus on the main value-added tasks that we had to do in a brief period of time. The help was much appreciated!

How was project management arranged and how effective was it?

We communicated through Skype and email. Sparx IT Solutions has a dashboard where they give visibility on projects.

What did you find most impressive about this company?

The team was very proactive and worked quickly.

Are there any areas for improvement?

I am very satisfied with their services.