LEADING INDEPENDENT DIGITAL MARKETING AGENCY Paid Search | Paid Social | SEO | Email | Content Creation
Whether you’re chasing rapid growth, better ROI, or sustainable long-term performance, our team of digital experts are here to help We’re a full-service digital marketing and advertising agency trusted by ambitious businesses across Australia. We blend data with creativity to deliver strategies that work across SEO, Paid Ads, Email and Social.
Performance That Speaks for Itself
Our work is grounded in strategy and backed by measurable outcomes:
54x return on ad spend achieved through targeted Google Ads campaigns
62% reduction in cost per lead, driving greater efficiency at scale
59% uplift in email click-through rates through refined segmentation and creative testing
278% increase in organic sessions from tailored SEO strategies focused on long-term growth
422% growth in qualified leads across paid social, search advertising, and SEO
We focus on the metrics that matter—helping you go where you grow.
Awards & Recognition
We’ve been recognised for our innovation, impact and excellence across multiple industries:
2025 Small Business Champion Awards – Finalist
2024 Local Business Awards – Winner (Marketing Services)
2024 Australian Women’s Small Business Champion Awards – Finalist
2024 Commbank Young Hero Awards – Finalist (Excellence in Marketing)
2024 Australian Small Business Awards – Finalist
APAC’s Most Innovative Digital Marketing Agency – Sydney (2022)
Telstra Best of Business Awards – Finalist (2022)
Paid Search (Google Ads)
Looking for an expert Google Ads agency in Australia that gets results? Our paid search team specialises in data-driven Google Ads management—reducing wasted spend and increasing qualified traffic. Whether you need local or national campaigns, we handle it all: search, display, remarketing, and performance max campaigns.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
2 - 9
Locations
Sydney, Australia
Year founded
Founded 2018
Languages
Timezones
4 Languages that we service
Mandarin
English
German
Italian
2 Timezones that we service
AET
Australia Eastern Time (AET)
CST
Central Standard Time (CST)
1 Locations
Sydney , Australia
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Soup Agency is noted for delivering strong value for cost, fitting client budgets while achieving significant results. Specific project investments vary, with some clients reporting over $50,000 spent. Overall, clients appreciate their expertise, responsiveness, and alignment with business goals.
Soup Agency's SEO and content strategies have led to notable improvements in organic traffic and keyword rankings for clients. Their comprehensive approach to content creation and SEO is highly valued.
High Client Satisfaction
Overall client satisfaction with Soup Agency is high. Many clients express their intention to continue partnerships due to the agency's effective strategies, strong results, and professional service.
Adaptability to Client Needs
Soup Agency is praised for its adaptability and willingness to adjust strategies based on client feedback and changing business priorities, ensuring continued alignment with client goals.
Room for Improvement in Social Media Posts
One client suggested improvements in the quality and quantity of social media posts. While the agency has been making progress, further enhancements in this area could be beneficial.
Effective Use of Marketing Tools
Soup Agency effectively utilizes various marketing tools and platforms, such as Google Ads and social media channels, to enhance client visibility and achieve marketing objectives.
Commitment to Client Success
Soup Agency demonstrates a strong commitment to client success by aligning their strategies with client goals and treating client objectives as their own. This dedication is a key factor in their successful partnerships.
Digital Marketing Strategy for Online Furniture Retailer
Featured Review
Digital StrategyPay Per ClickSearch Engine Optimization
$50,000 to $199,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They come with solutions, not problems."
Mar 5, 2025
Co-Owner, Bay Gallery Furniture
Anonymous
Verified
eCommerce
Australia
11-50 Employees
Online Review
Verified
Soup Agency provides SEO and PPC services for an online furniture retailer. The team is responsible for optimizing the client's SEO, creating PPC strategies, and increasing their domain authority.
With Soup Agency, the client has seen an increase in conversions and domain authority. The team is excellent at keeping things on track and delivering on time. Moreover, the client is impressed with the team's detailed presentations and ability to come up with solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Owner of Bay Gallery Furniture
Describe what your company does in a single sentence.
We sell furniture online and instores
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soup Agency to accomplish?
SEO
Google / Paid ads
SOLUTION
How did you find Soup Agency?
Referral
Why did you select Soup Agency over others?
Close to my geographic location
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from Soup Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Optimize our SEO and come up with clear campaigns and objectives to increase our domain authority.
Gain market share via optimization.
Create an PPC strategy that maximises spend and CTR.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
PPC - increased conversions year on year with seat ad spend budgets and KPIS.
SEO - Increase domain authority in domain over time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Soup is very good to keep things on track and deliver on time.
When we pivited they responded and gave feedback with ease.
What was your primary form of communication with Soup Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Their presentations are always very detailed, and they can predict and answer questions before we ask. They come with solutions, not problems.
Are there any areas for improvement or something Soup Agency could have done differently?
Not at this stage.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Strategy for Footwear Company
Other Digital Marketing
Less than $10,000
July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"As our business grows, we will continue to use Soup Agency to assist all of our needs."
Jul 13, 2021
Founder, Kalyna
Tanya Vakulenko
Verified
Retail
Sydney, Australia
1-10 Employees
Online Review
Verified
Soup Agency was hired by a footwear company to develop a sales strategy. They are working closely with the client to identify their target market and build their brand's identity, persona, and voice.
Soup Agency's clear understanding of the client's target market allows them to develop and implement robust marketing strategies. They are able to effectively utilize their digital marketing expertise to boost the client's growth. Their top-notch customer support has led to a long-term partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm an owner of a footwear company and my position is Founder and Creative Designer.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Soup Agency, and what were your goals?
We hired Soup Agency to help us with a sales strategy of our new footwear line.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched online for a reputable marketing agency in Sydney area. As a small business we had a set budget and Soup Agency stood out as it had really good reviews and met our requirements.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
As a newly established business we needed help with bringing the brand to life. We concentrated on building the brands identity, persona and voice as well as identifying our market.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with the account manager.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I think the investment was certainly worth the outcome. We now have a clear understanding of our target market and the way we should be marketing our product.
How effective was the workflow between your team and theirs?
We communicated via zoom, phone and emails and found it effective for what we needed to achieve.
What did you find most impressive or unique about this company?
They know how to do everything and specialize in all areas of digital marketing. As our business grows, we will continue to use Soup Agency to assist all of our needs.
Are there any areas for improvement or something they could have done differently?
We had a really good experience and cant fault service we have received.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"The quality of service we received was exceptional"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Marketing Strategies for Financial Service Company
Other Digital MarketingWeb Development
Less than $10,000
July 2020 - Feb. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Soup Agency listened to our needs without trying to upsell us."
Mar 24, 2021
Founder, KE Financial Services
Kate Kochelovskaya
Verified
Financial services
Sydney, Australia
1-10 Employees
Phone Interview
Verified
Soup Agency developed the website and designed the logo of a financial service provider. The team also drove site traffic through marketing different strategies such as SEO campaigns and social media marketing.
Equipped with commendable communication and marketing skills, Soup Agency helped the client achieve their goals through an effective website and strategies that resulted in a traffic boost, ultimately allowing the company to secure more clients. The team was professional throughout the process.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of KE Financial Services. Our company provides a wide range of accounting and taxation services, so our clients can focus on their businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Soup Agency?
I needed them to build my website and help me boost my clientele.
SOLUTION
What was the scope of their involvement?
I’m a finance professional and not really a marketing person — I needed Soup Agency’s team to not only develop my website but also employ marketing strategies that could effectively introduce my business to the right clients. As soon as their team signed the contract, they created the scope of work and helped me set specific business goals.
They designed my logo and created my website from scratch, including both content and development work. After this project phase, Soup Agency set up and monitored my ads on Google, Instagram, and Facebook to help me get more client calls and emails. Additionally, they utilized other marketing strategies to gather features for my business and generated reports based on the success of each SEO campaign.
What is the team composition?
I only worked directly with Katya (Founder).
How did you come to work with Soup Agency?
I first encountered their agency through a Facebook group that I was a part of — someone who was talking about digital marketing had mentioned Soup Agency, so I got curious and looked them up. I saw from their Facebook and Instagram profiles that they had worked on great projects and received great feedback as well — I then decided to give them a call and try out their services for myself.
How much have you invested with them?
I spent about $10,000 AUD (approximately $8,000 USD).
What is the status of this engagement?
The project ran from July 2020–February 2021. The website took two weeks to finish, while I needed them for their marketing services until last February.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our engagement resulted in good website traffic and a great number of client calls from that traffic. From those calls, I was able to secure potential and new clients — that was really a success point for me.
How did Soup Agency perform from a project management standpoint?
Soup Agency mainly contacted us through email and Google Hangouts. It was perfect — we had weekly communication and all their replies to us were within 24 hours.
What did you find most impressive about them?
They were a professional agency with very good communication skills. Soup Agency listened to our needs without trying to upsell us. I didn’t like it when people tried to sell me something that was not really straightforward, so I was pleased that their team delivered what they initially sold to me. Their agency helped me reach my goals, and that made me happy.
Are there any areas they could improve?
I didn’t see an aspect that needed improvement.
Do you have any advice for potential customers?
Communicate your needs clearly to their team for them to understand what your goals are. They'll take it from there and help you achieve those.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing & UX Design for Home Services Firm
Pay Per ClickSearch Engine OptimizationUX/UI Design
Confidential
Nov. 2025 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We’re impressed by Soup Agency’s expertise."
Apr 22, 2026
Digital Marketing Manager, Dovida
Raquel Donati
Verified
Home Services
Brisbane, Australia
1,001-5,000 Employees
Online Review
Verified
Soup Agency provides digital marketing and UX design services for a home services firm. They suggest new creatives, conduct an SEO audit, restructure Meta Ads and Google Ads campaigns, and improve website UX.
Soup Agency has achieved the KPIs proposed in the tender, increased conversions by 20%, and decreased the cost per conversion by 25%. They've also maintained the client's SEO traffic despite their rebranding efforts and generated perfect leads. Moreover, the team is proactive and punctual.
BACKGROUND
Introduce your business and what you do there.
I’m the digital marketing manager of Dovida, a home services company. We provide person-centered home care services for older adults across Australia, offering support such as companionship, personal care, domestic assistance, and specialized care, including dementia and palliative care, available from 2 to 24 hours a day.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Soup Agency?
We needed help managing our paid media to acquire quality leads.
SOLUTION
What was the scope of their involvement?
Soup Agency manages our Meta and Google Ads campaigns, SEO, and website UX. The team has also suggested new creatives and conducted an SEO audit. Soup Agency has restructured our Meta and Google Ads campaigns.
What is the team composition?
We’ve worked with 2–5 members of Soup Agency’s team.
How did you come to work with Soup Agency?
Someone referred Soup Agency to us. We chose them over other options because they had better ideas.
How much have you invested with them?
We’ve spent an undisclosed amount of money with them.
What is the status of this engagement?
We started working together in November 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Within three months, Soup Agency achieved the KPIs proposed in the tender. Our conversions have increased by 20%, and our cost per conversion has decreased by 25%. Thanks to Soup Agency’s expertise, our SEO traffic has remained the same even though we’ve rebranded to a new name and removed the redirect. Moreover, some of our campaign leads are perfect leads.
How did Soup Agency perform from a project management standpoint?
Soup Agency’s project management is amazing. They’re always proactive and deliver on time. We communicate via virtual meetings.
What did you find most impressive about them?
We’re impressed by Soup Agency’s expertise.
Are there any areas they could improve?
I don’t think there’s anything they can improve on.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Facebook & Instagram Ads for FMCG Distributor
AdvertisingDigital StrategySocial Media Marketing
$10,000 to $49,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have been very happy with the process so far."
May 25, 2025
Marketing Manager, FMCG Distributor
Anonymous
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
Soup Agency provides digital marketing services for an FMCG distributor. Their work focuses on creating strategic Facebook and Instagram Ads.
After implementing the ad campaigns, the client has seen high impressions and conversion rates. Soup Agency is efficient, quick, and responsive. Moreover, they proactively provide helpful insights and communicate well through virtual meetings. Their prompt customer service has stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of an advertising & marketing company
Describe what your company does in a single sentence.
Distribute FMCG products to Australian retailers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soup Agency to accomplish?
Brand awareness
Conversions
SOLUTION
How did you find Soup Agency?
Online Search
Why did you select Soup Agency over others?
Pricing fit our budget
Company values aligned
How many teammates from Soup Agency were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Strategising Facebook and Instagram ads for Ordo Australia, a new and emerging oral care brand.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
High impressions and conversion rates,
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very efficient with fast replies and insightful information.
What was your primary form of communication with Soup Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
The quick response times and the initiative they take to make sure the brand is succeeding.
Are there any areas for improvement or something Soup Agency could have done differently?
Not yet. We have been very happy with the process so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev & Email Marketing for Consulting Company
E-Commerce DevelopmentEmail Marketing
Less than $10,000
Aug. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their willingness to go the extra mile to find the right solution for our business."
Nov 4, 2024
Director, Frys Energywise
Ian Fry
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
Soup Agency worked with a consulting company to implement HubSpot CRM. Their work involved creating new processes and integrating Xero into the client's systems.
Thanks to Soup Agency's efforts, the client enjoyed more accurate and measurable email tracking and management. The team held weekly meetings to discuss their progress and communicated well through emails and virtual meetings. They went the extra mile to deliver the best solution for the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Frys Energywise
Describe what your company does in a single sentence.
Provides building energy compliance for builders, architects and designers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soup Agency to accomplish?
Implement Hubspot CRM
SOLUTION
How did you find Soup Agency?
Online Search
Why did you select Soup Agency over others?
Great culture fit
How many teammates from Soup Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Set up a new CRM system, created new processess and intergrated Xero
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Accurate and measurable email tracking and management
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Weekly meetings with agreed actions for both parties
What was your primary form of communication with Soup Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their willingness to go the extra mile to find the right solution for our business.
Are there any areas for improvement or something Soup Agency could have done differently?
No nothing in my experience
RATINGS
5.0
"Excellent and would highly recommend Soup Agency, we will be using their services again"
Quality
5.0
Service & Deliverables
"Great people"
Schedule
5.0
On time / deadlines
"Deilivered on time"
Cost
5.0
Value / within estimates
"Very economical"
Willing to Refer
5.0
NPS
PPC for Corporate & Event Catering Co
Pay Per Click
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"We have been very happy with them."
Dec 6, 2023
Marketing Manager, Vanilla Blue
Paulette Rowley
Verified
Hospitality & leisure
Sydney, Australia
51-200 Employees
Online Review
Verified
Soup Agency provides PPC services for a corporate and event catering company. The team manages the client's PPC ads and offers them recommendations regarding website changes.
With Soup Agency's assistance, the client has witnessed a substantial increase in sales, registrations, and website visits. Soup Agency has delivered the project on time and demonstrated exceptional communication and responsiveness. Their insightfulness and collaborative approach are commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Vanilla Blue
Describe what your company does in a single sentence.
Corporate and Event Catering
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soup Agency to accomplish?
More traffic to our site
More lead forms
More engagement
SOLUTION
How did you find Soup Agency?
Online Search
Why did you select Soup Agency over others?
High ratings
Pricing fits our budget
Company values aligned
How many teammates from Soup Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To increase the click through to our site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased site visits
Increased page visits
Increase registrations
Increased sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Soup, particularly Danny has been highly responsive to our needs. He is a clear communicator and ensures the tasks are completed on time. Danny has been proactive with suggesting new projects to further achieve our goals. We have not been a 'set and forget' client for Soup which is great. They feel like a real partner.
What was your primary form of communication with Soup Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Soup and Danny's team have systematically refined our PPC ads to extract the most from them, advised when we have needed to make changes to our site and provided recommendations on the next steps to improve our rankings.
Are there any areas for improvement or something Soup Agency could have done differently?
Not really. We have been very happy with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
SMM & PPC for Beauty Products Wholesaler
AdvertisingDigital StrategySocial Media Marketing
$10,000 to $49,999
Jan. 2022 - Sep. 2023
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"They were able to adapt to our ever-changing business priorities and deliver unique ideas."
Sep 25, 2023
Marketing Manager, Beauty Products Wholesaler
Anonymous
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
To gain more conversions and landing page views (LPV), a beauty products wholesaler hired Soup Agency for their SMM and PPC services. The team managed the client's ads across Google, Facebook, and Instagram.
With Soup Agency’s help, the client saw an increase in conversions and LPV. The team facilitated a seamless process by consistently meeting deadlines and setting regular meetings. Moreover, their innovative solutions and ability to adjust on the fly impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of a beauty & cosmetics company
Describe what your company does in a single sentence.
Australian distributor of hair care brands.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soup Agency to accomplish?
Conversions
Instagram LPV
SOLUTION
How did you find Soup Agency?
Referral
Why did you select Soup Agency over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Soup Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our scope of work with Soup included Google and Meta ads including creative, copy, campaign management and digital strategy.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Conversions and LPV.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was great with emails responded to in a timely manner plus scheduling regular meetings.
What was your primary form of communication with Soup Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
It was impressive to see Soup really dive into our account and understand our needs as a complex business structure. They were able to adapt to ever-changing business priorities and deliver unique ideas.
Are there any areas for improvement or something Soup Agency could have done differently?
As the client, we had entry-level experience in digital and were eager to have an agency really take the lead in an educational/informative way. It would be great to have more of this.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
SEO & PPC Services for Fabric Shelter Manufacturer
$10,000 to $49,999
Jan. 2022 - Ongoing
4.0
Quality
4.0
Schedule
3.5
Cost
3.0
Willing to Refer
4.5
"Their workflow is very good."
Feb 16, 2023
Marketing Assistant, Fabric Shelter Manufacturer
Anonymous
Verified
Manufacturing
Sydney, Australia
51-200 Employees
Online Review
Verified
Soup Agency provides digital marketing services for a fabric shelter manufacturer. The team is in charge of managing the client's paid social and search ads and SEO campaigns. They also work on blog posts.
Thanks to Soup Agency's efforts, the client has seen an increase in inquiries. The team patiently guides the business through the process and goes out of their way to explain their work and ideas. Also, their commitment to the project makes them a great partner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Marketing Assistant, assisting with BAU marketing tasks. We protect mining, construction, industrial, aviation and waste management companies protect their assets with quality Australian Made Fabric Shelters.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Soup Agency?
We hired Soup Agency to manage our SEO, Paid Search, Paid Social accounts and for blog briefs. By hiring them, we were looking to achieve the best SEO results we could for our company with the best use of our budget.
SOLUTION
How did you select this vendor?
Our previous agency gave us Soups details and after interviewing 4 companies, we thought that Soup best suited our company and marketing team.
Describe the scope of their work in detail.
After a number of meetings, they gave us a scope of what they planned \to do, including their key pillars and next steps. This included maximising our SEO and providing guest posts and paid social trials.
What was the team composition?
We have worked closely with Michelle and Danny which is good to have the same people assisting us through every process.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our enquiries have increased, and we are reaching limits on our paid social so we are constantly looking and increasing ways of getting more searches etc.
How effective was the workflow between your team and theirs?
Their workflow is very good.
What did you find most impressive about this company?
Their commitment to helping us and explaining why they recommend doing certain aspects.
Is there any area for improvement or anything that could have been done differently?
Not that I can think of
RATINGS
4.0
Quality
4.0
Service & Deliverables
"Maybe a bit more understanding around our products and attention to detail,"
Schedule
3.5
On time / deadlines
"Had to follow up on things a few times, and seem to receive a lot of things just before our fortnightly meeting."
Cost
3.0
Value / within estimates
"On the highish side"
Willing to Refer
4.5
NPS
"They are good to work with.
Digital Marketing for Carrier-Independent Network Integrator
Other Digital Marketing
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are engaged, flexible, and customer-centric."
Jun 22, 2022
National Sales & Marketing Manager, CCNA
Rachel Welsh
Verified
Other industries
Australia
51-200 Employees
Online Review
Verified
Soup Agency provides various digital marketing services for a carrier-independent network integrator. They offer marketing support for web design, EDMs, case study design, and competition entries.
WIth Soup Agency, the company's general marketing front has significantly improved, earning them several awards and generating outstanding case studies. The partnership acts as solid support for the business' growth. Their professionalism and diligence are impressive assets.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Sales and Marketing Manager for CCNA
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Soup Agency?
CCNA engage Soup Agency to create and maintain our marketing requirements including, but not limited to, our website, EDM's, Case Study's and competition entries.
SOLUTION
How did you select this vendor and what were the deciding factors?
Networking, their open approach and clear understanding of our requirements.
Describe the project in detail and walk through the stages of the project.
Soup provide us with Marketing support for Web design, EDM's, Case Study design and competition entries.
How many resources from the vendor's team worked with you, and what were their positions?
We work with Michelle at Soup very closely and she is always very professional and engaged with the tasks at hand.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our general marketing front has improved greatly since engaging Soup Agency. Michelle in particular has been an asset to the team and always professional and diligent in her approach to the task at hand. We have won and landed finalist standing in several awards and generated several outstanding case studies that have in turn supported our business growth. Their support , flexibility and 100% engagement with our visions for the company have been just what we needed.
How effective was the workflow between your team and theirs?
Excellent communication and adherence to meeting times and deliverables. Outstanding.
What did you find most impressive or unique about this company?
They are engaged, flexible, and customer-centric.
Are there any areas for improvement or something they could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
35 Reviews
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