Sonder Digital

BACKGROUND

Please describe your company and your position there.

I am a co-founder of the startup in Italy called Cyrco. Our idea is to allow people to use various offers by merchants in Italy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sonder Digital?

We needed a mobile developers to develop our app from scratch for both iOS and Android.

What were your goals for this project?

Our goal was to create an app that would be easy to use and provide real value for our users. For this task we decided that the best way would be to create mobile applications as almost everyone has a mobile phone in his pocket these days.

SOLUTION

How did you select Sonder Digital?

I contacted several companies that I found through internet that seemed trustworthy. After describing my idea and providing a little bit of material, received different prepositions how it would be the best to make my idea a reality. I and my partners liked Sonder Digital approach the most, so we decided that we should work with them.

Describe the project in detail.

This project allows merchants from various regions of Italy to create their account and offer various offers in different categories like: clothing, culture, restaurants, sports, etc. Users could see these offers and use them while visiting a merchant.

Sonder Digital responsibility was to build these two apps for iOS and Android. Design was up to us. The most difficult part was that we needed to work with already existing very complex back-end. Sonder team needed to investigate and understand it. My colleague and partner from technical side of this project was responsible for all back-end tasks.

He and Sonder team made several video calls when some explanations were needed. From what I saw, process was smooth and everyone was quite quickly on the same page.

What was the team composition?

Team consisted of: 1 iOS developer, 1 Android developer, Technical lead, Project manager. From our side it mostly was me and my partner for technical side that also attached additional people for back-end and API works or explanations when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Progress was very smooth as they delivered what they promised every time. My team and I we are all happy with the project, collaboration and code quality (we checked it with our in-house mobile developers).

Due to corona virus we had to postpone official release, but it’s nobody fault there 

How effective was the workflow between your team and theirs?

It was very easy to work with Sonder Digital. We communicated daily and when needed made a video call to discuss things in a more detailed way. Whenever I had prompt questions I could write to assigned PM or one of co founders of Sonder.

Every two weeks we had a demo with them. It helped to see the progress and be stress free as we knew where we are at particular moment and where we are going next.

What did you find most impressive about this company?

They are a good blend of soft and hard skills. Good and friendly guys, but also strong from the technical side. At the same time they are professional and friendly, it was easy to create a comfortable working environment. I think for long term cooperation this is very important.

Are there any areas for improvement?

Sonder Digital is a solid team. I can’t think of any places they need to improve at the moment.

BACKGROUND

Please describe your company and your position there.

I am a CEO of IT services company. We work with clients in Lithuania and EU countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sonder Digital?

One of my long term clients contacted me with a need to create mobile applications for iOS and Android. As we had no in house resources for such a task, I started search for a reliable partner that could help us with this task. One of my colleagues, that knew Sonder Digital, recommended them for me.

What were your goals for this project?

The main goal was to build a long term project - mobile app, that could greatly improve customer experience that are staying in health center. Also, ease the communication process between doctors, center visitors and reception. Every of these tasks needed to smoothly integrate in overall marketing picture of health center.

SOLUTION

How did you select Sonder Digital?

The client we build this app for, was very important for me, so I wanted to find a reliable vendor with logical price. At first I tried to check for the companies by myself, but after that thought, that the best way would be to find a company that some of our partners already worked with and could recommend. That’s how I was introduced to Sonder Digital. After few conversations with them we met and together visited my final client. After that I felt that I could trust them and we started to work.

Describe the project in detail.

The general vision of the end client was to build a long term project that could be easily improved with various different functions. It was foreseen before start of the project that it won’t be a one-time project that you finish and that’s it, but instead it will be a long journey with constant updates during upcoming years.

At the beginning of the project, there was only a vision what is needed to build. Working closely together, we managed to determine main points of the application and to turn this vision into reality. Sonder Digital was responsible for the tasks starting with technical documentation and visual design then developing the apps and publishing to the stores after it.

Sonder Digital worked on general architecture of the app, documentation, design and mobile parts. Back-end and API was provided by IT department of the client. At the end of every week they provided me with a short summary of what works was done during that week and after every two weeks (that was our typical sprint for this project) they showed me and my client a demo of their progress. Also, when there was open question they conducted video calls with client to discuss them.

As requirements where not set in stone and during development we received from our client requests that he wants to add/change some things. Sonder Digital team was sharp on adjusting to these requests too. In some cases we made those improvements on the go, in other Sonder adjusted us that it’s better to leave it for further versions of the app.

What was the team composition?

Team from their end consisted of CTO, PM, Designer, Back-end developer (to consult clients IT department), 2 mobile developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My end customer for whom we build this application is happy with the product we managed to build and is working further with us. If my customer is happy and has no pretensions, so am I with the work Sonder Digital made.

How effective was the workflow between your team and theirs?

What I liked, is that they were easy to communicate with. Whenever I had a question I could just write it in our Slack group and PM from their side clarified for me all the things. Also, sometimes I needed more detailed info to provide to my client, so in those cases I received detailed clarifications via their CEO.

Last but not the least I really appreciate their proactiveness. Sometimes during the development arose questions, that we couldn’t foresee upfront. In those situations they were the first to ask those questions.

What did you find most impressive about this company?

There are some things I would like to mention, but one thing I noticed the most, was their top level management. There were situations when I needed to make some adjustments and I always felt that they were near me and could help to solve problems. As they were in constant communication with the end customer, they provided their suggestions for me how to better solve one or another situation.

Are there any areas for improvement?

I can’t think of any big improvements. As I mentioned, my client is happy with our work and is willing to work with us further. That’s the best indicator for me for further projects and cooperation with Sonder team.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a web development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sonder Digital?

We needed a team of developers to handle the mobile part of a big e-commerce project.

SOLUTION

How did you select this vendor?

We looked for a vendor on a web portal for finding developers. Sonder Digital took part in our tender. It’s not often that developers look deep into ordinary projects with full honesty. They also asked all the right questions, had expertise with payment gateway integration, and were able to involve additional developers to fit project deadlines.

Describe the project in detail.

Sonder Digital created a mobile app for a large e-commerce portal for selling clothes and accessories. They initially helped us define most of the project’s architecture and assess risks before starting development. The platform needed to be easy for customers to use, so it had to have a clear UI/UX with a simple route from the first screen to completing the order and processing payment. They were in charge of developing the whole UI of the mobile app along with its API.

Other tasks involved the integration of an analytics system to track user behavior and ad results, data protection, payment gateway integration, and third-party library and solution integrations.

What was the team composition?

They assigned a product owner, a project manager, a UI/UX designer, four mobile developers, two backend developers, and a QA engineer. Their CTO was also involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

According to our analytics, users are making about the same amount of purchases through the mobile app as through the web portal. This confirms that the app has great usability and that end customers are receiving what they expect from the app. It’s a well-tested product with minimum bugs.

How effective was the workflow between your team and theirs?

It was a pleasure to cooperate with such a team of professionals. Their CTO and project manager were always able to answer my questions and fully supported our collaboration with the client.

What did you find most impressive about this company?

There was clear and open communication during the entire cooperation. Furthermore, their ability to work under a white-label model was remarkable.

Are there any areas for improvement?

It’s very hard to say something about this topic.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sonder Digital?

We needed assistance with a challenging and technically-complicated mobile application development project.

What were your goals for this project?

We wanted to become industry pioneers, delivering unprecedented IT solutions.

SOLUTION

How did you select this vendor?

After hearing positive feedback from other partners, we contacted Sonder Digital. We then underwent negotiation procedures and began to work together.

Can you go into detail about the services they provided and the scope of the project?

They provided high-quality iOS app development services.

What was the team composition?

They provided us with developer and tester resources, as well as a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with them was important for us because they were able to deliver a technically-complicated solution to a degree that other vendors were not able to.

How was project management arranged and how effective was it?

Working with them was our pleasure. The company’s employees are high-level professionals with customer-oriented attitudes. The team was able to meet our ambitions for our project. If companies are looking for app developers for complex projects with tight deadlines, we highly recommend working with Sonder. They will deliver your requirements in a professional way.

What did you find most impressive about this company?

They always take care to communicate with the customer on a high level and keep to deadlines, project milestones, and the budget. They also immediately respond to issues, even during weekends and holidays, and are always honest about any issues during the development process.

Are there any areas where they can improve?

It's hard to say. We'd love to see them become even bigger and stronger.

BACKGROUND

Please describe your company and your position there.

I am the founder of Proxima Philanthropy, an accessible platform that provides tools and best practices for social impact.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sonder Digital?

We hired Sonder Digital to help us with iOS and backend development.

What were your goals for this project?

Our goal was to launch the first version of our product.

SOLUTION

How did you select this vendor?

I found them on Clutch and had an interview meeting with them.

Describe the project in detail.

Sonder Digital is developing an application that combines social networking and Fintech technology to connect donors and their choices. The team is building tools that facilitate the donation process and keep track of funds dispersal.

What was the team composition?

We are constantly in touch with three important team members: a customer relationship manager, a project manager, and a technical manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far, everything has been executed on time. They not only get the job done, but they also put in much thought to the process. They ask questions and propose ways to make the product better.

How effective was the workflow between your team and theirs?

It is excellent. Sonder Digital has been highly available.

What did you find most impressive about this company?

I’m impressed with their commitment to the job. They are genuinely interested in delivering a successful project and not just doing what they were hired to do.

Are there any areas for improvement?

No, I don’t think so. I could not ask for better service.