SOLUTIONLAB PRODUCTION, UAB

BACKGROUND

Introduce your business and what you do there.

I'm a senior project manager at SIG Combibloc. We’re a global packaging company focused on the food and beverage industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SOLUTIONLAB PRODUCTION, UAB?

We needed help with web development for our company.

SOLUTION

What was the scope of their involvement?

SOLUTIONLAB PRODUCTION, UAB helps us with the support and development of our site. We started by transferring our website’s code to them so they could become familiar with it. After that, they started adding new features to it.

What is the team composition?

I’ve been working with their managing director, a project manager, and a developer.

How did you come to work with SOLUTIONLAB PRODUCTION, UAB?

We found them through a Google search. We chose to work with them because they were premium partners of our website’s backend system provider.

How much have you invested in them?

We’ve spent $10,000–$25,000 with them so far.

What is the status of this engagement?

We started working together in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We consider their involvement a success so far; they’ve fulfilled our expectations.

How did SOLUTIONLAB PRODUCTION, UAB perform from a project management standpoint?

Their team is good at communication and meeting deadlines and budgets. Regarding tools, we’ve used Asana and phone calls.

What did you find most impressive about them?

Their ability to lead a structured process and good communication are outstanding work features.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

I recommend people to get in contact with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of MyLoyal, an IT company. We provide custom-branded, all-in-one apps for restaurants and retail businesses, integrating loyalty programs, omnichannel engagement, ordering, marketing automation, and analytics across all sales channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SOLUTIONLAB PRODUCTION, UAB?

We needed to modernize our loyalty app platform and make it a real SaaS solution to make the company profitable.

SOLUTION

What was the scope of their involvement?

SOLUTIONLAB PRODUCTION, UAB has developed a Flutter app for us. The team has also integrated many POS, e-commerce, and email platforms, among others.

What is the team composition?

We’ve worked with 6-10 teammates from SOLUTIONLAB PRODUCTION, UAB.

How did you come to work with SOLUTIONLAB PRODUCTION, UAB?

They were referred to me. I chose them because they had high ratings, were referred to me, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $1,000,000 to $9,999,999.

What is the status of this engagement?

We started working with them in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SOLUTIONLAB PRODUCTION, UAB has modernized our platform, meaning the cost, time of delivery, and maintenance of customers have dropped significantly. We’ve also achieved user growth, customer satisfaction, and higher revenue.

How did SOLUTIONLAB PRODUCTION, UAB perform from a project management standpoint?

In general, they deliver on time. However, IT is always complex, so some delays have happened as well. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They have a general professional approach.

Are there any areas they could improve?

They’ve underestimated some projects.

BACKGROUND

Please describe your company and your position there.

We are the largest tour operator in Iceland. I'm marketing team lead & web master

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOLUTIONLAB PRODUCTION, UAB, and what were your goals?

Our website was created over 5 years ago and had become outdated. Since we didn’t have in-house developers to invest in a new website, we hired this team to develop an Umbraco site for us. By doing this, we were hoping to increase our traffic and improve site’ speed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online web developers companies that would work with Umbraco. So we chose them because it was a good option for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team is developing features for our site on Umbraco as contact forms, implementing chat bot, blocks for ur landing pages (products page, category pages, blog, attraction pages, etc), implementing updates for menu, etc.

How many people from the vendor's team worked with you, and what were their positions?

Team lead (who is our main contact person for the project), web developer, devops.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website works more smooth, increased site traffic

Describe their project management style, including communication tools and timeliness.

We had daily/weekly stand-ups (depending on project tasks). We use Microsoft Teams for communication and Asana for the tasks.

What did you find most impressive or unique about this company?

The team gives professional advice about the solutions for the project.

Are there any areas for improvement or something they could have done differently?

They work very fast to fix the bugs

BACKGROUND

Please describe your company and your position there.

I am heading the IT Project & Portfolio management office in a market leader in the professional cleaning equipment industry with around 4900 employees worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOLUTIONLAB PRODUCTION, UAB?

We hired the team in order to help us with scaling up our internal resources for building an in house end-to-end IoT platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were already collaborating with them for operational tasks on other platforms.

Describe the project in detail and walk through the stages of the project.

The scope of the project was to build inhouse an end-to-end IoT platform in order to connect our devices, covering the connectivity hardware, back end cloud architecture and front end solutions such as web portal, mobile app and sms notification solution.

How many resources from the vendor's team worked with you, and what were their positions?

6 resources, consisting of DevOps engineers, fullstack developer and QA resources

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have reached the commercial soft launch stage so far, with further development lined up in the pipeline

How effective was the workflow between your team and theirs?

The Solutionlab consultants acted basically as team members, they were fully integrated in our Scrum teams, showed high degree of proactivity and responsibility for making sure we design and develop a maintainable and scalable platform. Overall it was and is a very fruitful collaboration

What did you find most impressive or unique about this company?

I'm impressed with their attention to detail. They always have our needs in mind and even challenge us on decisions made on our side that were maybe not optimal for our environment.

Are there any areas for improvement or something they could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and your position there.

www.community-hub.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOLUTIONLAB PRODUCTION, UAB, and what were your goals?

Mangement and development of new IT community platform

SOLUTION

How did you select this vendor and what were the deciding factors?

They had a high level of structure, knowledge, and ethics.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of social community platform

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Highly efficient and scalable platfrom is live with happy customers onboarded

Describe their project management style, including communication tools and timeliness.

High level of structure, competence, efficient and honest feedback. Also a lot of ideas were generated in the proces

What did you find most impressive or unique about this company?

se above

Are there any areas for improvement or something they could have done differently?

no