Software Development Hub

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a software company

Describe what your company does in a single sentence.

Our company helps companies, colleges and nonprofits increase civic engagement in their communities through digital educational resources for voting. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Development Hub to accomplish?

• Full product development cycle including UX/UI design, backend, frontend development, business analysis, project management, QA testing and DevOps support.

SOLUTION

How did you find Software Development Hub?

Referral

Why did you select Software Development Hub over others?

• High ratings
• Pricing fit our budget

How many teammates from Software Development Hub were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our creation was preceded by a long path of research and studies. Behavioral nudges — making plans, gamification and social responsibility — have been proven to help overcome the gap from intention to action. When we conceptualized the company, we knew that quality software realization was crucial to bringing our idea to life.

From the very beginning, the SDH team impressed us with their commitment and professionalism. They started by conducting a thorough analysis of our project's business logic. Vic, in particular, played a pivotal role in helping us define our expected results and breaking down the development and implementation process into manageable stages.

What truly amazed us was the speed at which the development process unfolded. In early 2020, we embarked on this journey, and within just three months, we successfully launched the MVP. This rapid turnaround was instrumental in getting our concept off the ground and into the hands of users.

Since the initial launch, the company has continued to evolve and improve. The SDH team's dedication to the project is evident in their constant efforts to add new features and enhance the platform. They have created a flexible architecture that ensures the company can scale without limitations, which is crucial for us as we look to expand our reach.

In summary, our experience with the SDH team for software development has been exceptional. They not only helped us realize our vision for the company but have also continued to support its growth and development. Their expertise, dedication, and commitment to quality make them a trusted partner in our journey towards making the company a success. We look forward to continuing our collaboration with SDH and achieving even greater milestones together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An increase in user engagement metrics, such as the number of logins, time spent on the platform, and the frequency of interactions, demonstrate the platform's effectiveness in encouraging user participation.

Scalability is a critical aspect of the platform's success. Measurable outcomes in this regard include the ability to handle a growing user base without performance issues, server load metrics, and response times under different user loads.

We also have specific conversion goals (e.g., converting users to take specific actions, sign-up rates, completion of planned actions). Collecting and analyzing user feedback through surveys and user reviews provide us valuable insights into user satisfaction and areas for improvement.

Ultimately, the success of the the company's platform is tied to broader business goals. Measurable outcomes here include increases in social engagement, voter turnout rates, or other performance indicators aligned with the project's mission and objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SDH has consistently demonstrated an exceptional level of professionalism, reliability and responsiveness. Anastasiia, Project Manager and Business Analyst, has been our guide throughout this journey. 

The SDH team adopted a pure Agile development approach, which allowed for flexibility and adaptability throughout the project. This approach enabled us to make changes and adjustments based on evolving requirements and user feedback.

They not only met our needs but also exceeded our expectations in terms of project management. Their ability to deliver on time and respond to our evolving requirements played a pivotal role in the success of the the company's project. We found them to be a reliable and dedicated partner in bringing our idea to fruition.

What was your primary form of communication with Software Development Hub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As the project evolved and new ideas or features are proposing, the SDH team is adaptable and willing to accommodate changes. They've been demonstrating a commitment to aligning the development process with our evolving vision for the company.

Are there any areas for improvement or something Software Development Hub could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am the Project Manager of Web Dominance

Describe what your company does in a single sentence.

We specialize in crafting comprehensive marketing strategies that
empower businesses to navigate and thrive in today’s dynamic
digital landscape. Our services are designed to help you define a
clear strategic direction, bolster your marketing and sales
capabilities, and fully leverage all opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Development Hub to accomplish?

MVP Development

SOLUTION

How did you find Software Development Hub?

Online Search

Why did you select Software Development Hub over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Software Development Hub were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recently partnered with SDH for MVP development on our website, and it was an outstanding experience. From start to finish, they were fully dedicated to delivering a product that met all of our needs. The team was knowledgeable, incredibly communicative, and responsive throughout the project. Their process was organized and efficient, and we were able to see tangible results in a short amount of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout our collaboration, SDH consistently showed outstanding professionalism, commitment, and responsiveness. We were impressed by their understanding of every detail and our feedback throughout the process. They ensured smooth progress at every stage of the project, from the initial phases through to the launch and beyond.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SDH prioritizes open communication, ensuring that all team members are informed about the project's progress and upcoming plans. During the active development phase, we conducted weekly meetings to keep everyone aligned and engaged. They ensured smooth progress at every stage of the project, from the initial phases through to the launch and beyond.

What was your primary form of communication with Software Development Hub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They ensure that all team members are fully aware of the steps being taken to achieve project success. Their skills in managing customer expectations and project risks are exceptional. 

Are there any areas for improvement or something Software Development Hub could have done differently?

The entire process went smoothly, with every detail thoroughly discussed during our weekly meetings, helping us avoid any potential issues. SDH ensured our product was ready for a successful launch, and everything was executed to a high standard. Their dedication to their work is evident in the comprehensive post-launch support they provide, which helps us optimize and scale as our business grows.

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company

Describe what your company does in a single sentence.

Digital marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Development Hub to accomplish?

• Design API, develop the API endpoints, third-party integrations with SEO tools, and API documentation.

SOLUTION

How did you find Software Development Hub?

Referral

Why did you select Software Development Hub over others?

• High ratings
• Pricing fit our budget

How many teammates from Software Development Hub were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged SDH developers to build an internal API with further integration into our CRM, which can be used to create fully customized SEO audits and reports. The created API made it possible to integrate advanced SEO reports into our sales processes. After we'd determined the specific SEO audit and reporting features we needed, the SDH's team designed the API's endpoints, data structures, and request/response formats.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We monitor the average response time of your API endpoints. Faster response times leads to a better user experience. We also measure the volume of data processed or analyzed by developed API. This includes the number of websites audited, keywords tracked, or reports generated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our dedicated PM, Anastasia, became our guide throughout this journey. Throughout the course of our collaboration, SDH consistently demonstrated an exceptional level of professionalism, reliability, and responsiveness. One of the most commendable aspects of SDH company's project management is their unwavering commitment to delivering items on time.

From the very beginning, they set clear timelines and milestones for the API development project, and they consistently met every deadline they established. This reliability played a crucial role in ensuring that our project stayed on track, and it allowed us to plan and execute other aspects of our work with confidence.

What was your primary form of communication with Software Development Hub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The open lines of communication maintained by SDH Company fostered a collaborative atmosphere that made it easy for us to share feedback, discuss project updates, and make informed decisions. This approach made our working relationship seamless and productive, and it ensured that the final API development met our expectations and requirements.

Are there any areas for improvement or something Software Development Hub could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the President and Chief Customer Officer at FieldHub, an Enterprise ERP SaaS product to support the field service industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Development Hub, and what were your goals?

We were looking to build an integrated solution to help field service companies manage all aspects of their business. The solution needed to create a single platform to manage sales, inventory, field service, and accounting. It needed to do so via a web application, as well as mobile apps.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with members of Software Development Hub for a different project when they were with a different company, and had a very positive experience. When those team members transitioned to start Software Development Hub, we sought them out to work on this larger initiative.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is a multi-year partnership to architect, build and maintain a large business operations software. The SDH team provides all development resources, as well as project management and business analysis. Software releases occur on average every two weeks. The product is built using Python, Django, PostGres SQL with distributed deployments to Docker containers.

How many people from the vendor's team worked with you, and what were their positions?

There are 15 members of SDH that support FieldHub. Ten of these are in the software architecture and development arena, and the others support the business in terms of project management, customer configuration and business analysis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have an aggressive development and deployment schedule, which leads to around 30 deployments a year. Due to the careful development and rigorous testing and validation of the SDH team, for the last 18 months each of those deployments has been bug-free.

Describe their project management style, including communication tools and timeliness.

SDH relies on a combination of weekly meetings and asynchronous ticket updates to keep the FieldHub staff up to date on development efforts. The SDH project management style is friendly, efficient and prompt. We collaborate using the Asana project management platform, and SDH uses Jira to manage its own efforts.

What did you find most impressive or unique about this company?

SDH has an incredible commitment to delivering quality. They consistently lead us towards what yields in the long-term with flexibility, rather than a short-term easy fixes. They treat FieldHub as their own product and are as committed to its success as we are.

Are there any areas for improvement or something they could have done differently?

With such an aggressive development and deployment schedule, documentation often lags behind. This is an area we are all committed to improving in the coming year.

BACKGROUND

Please describe your company and position.

 I am the Project Manager of an advertising & marketing company 

Describe what your company does in a single sentence.

We are a digital marketing company trusted by many clients, specializing in delivering innovative solutions that help businesses grow. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Development Hub to accomplish?

• We hired Software Development Hub to help us develop a custom web and mobile application that would align with our digital marketing strategy. Our primary goals were to create a seamless user experience, improve client engagement, and enhance our service offerings through technology.

SOLUTION

How did you find Software Development Hub?

Online Search

Why did you select Software Development Hub over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Software Development Hub were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing user-friendly interfaces, developing features for improved client engagement, and ensuring scalability for future growth. Key deliverables included a fully functional web and mobile platform, integrated with our marketing tools, a robust back-end system, and post-launch support to ensure everything ran smoothly. SDH's team provided end-to-end development and continued support, ensuring the project was delivered on time and met all our business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw an increase in user engagement through the seamless interface and interactive features of the web and mobile applications. Our client satisfaction rates improved as the platform allowed for better communication and more efficient service delivery. Additionally, the scalability of the solution ensured that we could continue to grow without issues, while the backend stability contributed to smoother operations and fewer technical issues. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to timelines and delivered all milestones on schedule. Communication was always clear, and they were responsive to our needs, making adjustments quickly when required.

What was your primary form of communication with Software Development Hub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just focus on building the solution, but also provided valuable insights, ensuring the final product aligned perfectly with our goals.

Are there any areas for improvement or something Software Development Hub could have done differently?

Nothing to be mentioned.

BACKGROUND

Please describe your company and position.

I am the CTO of Wiser Managers

Describe what your company does in a single sentence.

Wiser develops managers by offering world-class coaching coupled with practical self-guided learning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Development Hub to accomplish?

• Take our prototype and build it out as a proper scalable site

SOLUTION

How did you find Software Development Hub?

Referral

Why did you select Software Development Hub over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Referred to me

What was the size of Software Development Hub’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SDH took our rough prototype, and built it out into a proper scalable solution with some complicated business logic around scheduling (calendar integrations, finding and forming groups based on availability, etc), content authoring, and a few third-party integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We went live with a solution that replaced our prototype on time and under budget
• We've been able to add more functionality on a rolling basis to keep pace with new and evolving requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has, truly, been excellent. We've committed to three big deadlines throughout the project in order to satisfy deliverables we've promised clients; SDH has hit all three. They're comfortable with a very agile approach; we've (re)prioritized pretty radically a few times without any problems.

The Kanban board stays up to date and gives me great visibility into what's getting worked on when by whom. Finally, SDH has been eager and able to comprehend our larger business context, which helps them make the right prioritization decisions and structure things the right way.

What was your primary form of communication with Software Development Hub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They genuinely care. If there's a really bad bug, they'll show up at any hour to figure it out and push a hotfix. If I ask for something they disagree with, they'll go out on a limb and tell me why I'm wrong rather than doing the easy thing and building exactly what I've asked for. etc. They're also originally based in Ukraine; some folks on the team are still there, working reliably through power outages and air raid sirens.

Are there any areas for improvement or something Software Development Hub could have done differently?

I think there's always a 6-month or so period of initial adjustment to build trust and figure out how to work together. A few architectural decisions taken early on in the project weren't perfect, and SDH's initial approach to writing extremely granular and verbose documentation needs to shift to something a bit higher level that's easier to digest and maintain. But there's a high degree of transparency and communication around what's working and what's not, and they've very open to feedback.

I know when we've had to take on tech debt to hit extremely tight deadlines, and when we've been able to pause for a few days to go back and tighten things up again.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Radiolance, a professional platform for interaction with radiologists. With Radiolance, diagnostic facilities are provided with professional analysis and descriptions of magnetic resonance imaging, CT scans, X-rays and mammograms. Our mission is to bring state-of-the-art technology into the treatment process. Radiolance improves the healthcare system's quality of services and working conditions, regardless of the geographical distance between the patient and doctor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Development Hub, and what were your goals?

Our collaboration started in 2019. The main goal was to create a platform to facilitate the work of radiological diagnostics specialists. Namely, to organise remote access to the network of radiologists from all over the country; speed up the preparation of medical reports through outsourcing; create 24/7 access to highly specialised radiologists for urgent cases; have quick access to a "second opinion" of radiologists.

SOLUTION

How did you select this vendor and what were the deciding factors?

The company's experience in the healthcare domain and the availability of successfully delivered projects were decisive

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Based on our business requirements, the SDH team developed a comprehensive platform consisting of a web application for diagnostic centres and native mobile applications (iOS and Android) for radiologists. The platform facilitates access to qualified radiologists in a digital database, enabling them to obtain official professional medical reports quickly. Radiologists can earn money by remotely describing magnetic resonance imaging, CT scans, X-rays and mammography results for medical facilities across the country. SDH has developed a virtual radiological back-office that performs quality control and claims processing functions. We have also implemented various modules for sophisticated and secure work: training, digital signature, reporting, and PACS. All these functions are easy to use, thanks to an intuitive interface.

How many people from the vendor's team worked with you, and what were their positions?

11 team members: Business analyst, Project Manager, two QA engineers, two back-end developers, one front-end developer, markup developer, android and ios developers and DevOps

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Radiolance platform was successfully launched in July 2021 as a closed beta with about 100 active users. Today we have a growth, monthly growing revenue for using the service. We are also continuing to develop the product by increasing our marketing activity. Overall, the SDH team has helped us achieve our goals at this stage.

Describe their project management style, including communication tools and timeliness.

SDH focuses on open communication, when all participants are aware of the progress of work and plans. We also held regular meetings on a weekly basis at the stage of active development. A mix of Agile and Waterfall project management techniques was used for our project.

What did you find most impressive or unique about this company?

I would say that their ability to manage customer expectations and risks on the project is unique. We were aware of the timing and scope of development at each stage of the project, understanding what to expect from a particular feature.

Are there any areas for improvement or something they could have done differently?

Among the areas of work that can be improved, testing should be highlighted. What we have encountered is the need for more thorough testing of the product to identify minor bugs and shortcomings.