Softtrix Tech Solutions Private Limited

BACKGROUND

Please describe your company and your position there.

I am one of the directors at Delta Cricket. We deal in Cricket equipment manufacturing and distribution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

We launched our brand in 2021 and were looking to generate sales through our website. The industry is very competitive and we needed more eyeballs on our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked up on Google for companies and found quite a handful. We finally gave the contract to Softtrix due to their past work experience and affordable pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The work included running paid ads on Google and Facebook. Though we had setup some campaigns on our own but needed more professional approach. They took details of our goals and created several new campaigns to get things going. We started seeing sales from the 2nd week and it really worked out very well for us.

How many people from the vendor's team worked with you, and what were their positions?

We had a single point of contact in the Client Servicing team. He took care of all our queries and project progress

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to get 100 orders each month from our website. We managed to easily meet that number every month. They offered us to take this number higher but we were not in a position to deliver that much. We loved the seamless process and communication.

Describe their project management style, including communication tools and timeliness.

We didn't have to get too much involved with instructions or scrutiny. We received weekly reports via email and got on a call once in two weeks. Everything was being managed so swiftly.

What did you find most impressive or unique about this company?

Very strong technically and years of experience across industries. All of this at very competitive pricing. Couldn't really find any other vendor to match all of it.

Are there any areas for improvement or something they could have done differently?

I don't think so. Perhaps they can charge more for the kind of results they offer.

BACKGROUND

Please describe your company and position.

I am the SEO expert of SS Enterprices

Describe what your company does in a single sentence.

Great company...

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softtrix Tech Solutions Private Limited to accomplish?

• Leads
• Conversions

SOLUTION

How did you find Softtrix Tech Solutions Private Limited?

• Online Search
• Other

Why did you select Softtrix Tech Solutions Private Limited over others?

High ratings

How many teammates from Softtrix Tech Solutions Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I was struggling with traffic and leads and my main goal was to increase organic traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I got favorable results and my sales boosted

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Promptly

What was your primary form of communication with Softtrix Tech Solutions Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Promt response and timely deliverables

Are there any areas for improvement or something Softtrix Tech Solutions Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Manager of Van Matre Construction

Describe what your company does in a single sentence.

Structural/foundation repair, drainage solutions, limited access pile drilling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softtrix Tech Solutions Private Limited to accomplish?

• Create, implement, and manage Google PPC/Adwords account

SOLUTION

How did you find Softtrix Tech Solutions Private Limited?

Online Search

Why did you select Softtrix Tech Solutions Private Limited over others?

High ratings

How many teammates from Softtrix Tech Solutions Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage/optimized and still optimizes my adwords account

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Much better results from the adwords account than my previous manager

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, smart, Rahul knows what he is doing.  He's a straight shooter, easy to communicate with, trustworthy with my credit card!, really motivated.  

What was your primary form of communication with Softtrix Tech Solutions Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They are self-starters: he takes the bull by the horns and manages the project

Are there any areas for improvement or something Softtrix Tech Solutions Private Limited could have done differently?

I know nothing aboutn how the sausage is made, but it is made well!

BACKGROUND

Please describe your company and position.

I am the Director of CWA

Describe what your company does in a single sentence.

Sports retail and ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softtrix Tech Solutions Private Limited to accomplish?

• On and Offpage SEO

SOLUTION

How did you find Softtrix Tech Solutions Private Limited?

Online Search

Why did you select Softtrix Tech Solutions Private Limited over others?

• High ratings
• Good value for cost

How many teammates from Softtrix Tech Solutions Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Off and on page SEO services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of improvements to on page and off page SEO efforts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Did deliver on time and to budget

What was your primary form of communication with Softtrix Tech Solutions Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their great communication was impressive. They also delivered on time. 

Are there any areas for improvement or something Softtrix Tech Solutions Private Limited could have done differently?

Nil

BACKGROUND

Please describe your company and position.

I am the Founder of a fashion design company.

Describe what your company does in a single sentence.

Fashion design 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softtrix Tech Solutions Private Limited to accomplish?

• Manage our social media ads

SOLUTION

How did you find Softtrix Tech Solutions Private Limited?

Online Search

Why did you select Softtrix Tech Solutions Private Limited over others?

• High ratings
• Pricing fit our budget

How many teammates from Softtrix Tech Solutions Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked for help in promoting our products on social media via paid ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Direct sales increase

weekly reports of sales 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was on time

Follow up from their side for updates was excellent

What was your primary form of communication with Softtrix Tech Solutions Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

They take initiative and make suggestions to better improve performance 

Are there any areas for improvement or something Softtrix Tech Solutions Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the owner of an advertising & marketing company 

Describe what your company does in a single sentence.

Digital Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softtrix Tech Solutions Private Limited to accomplish?

• Website Design
• SEO

SOLUTION

How did you find Softtrix Tech Solutions Private Limited?

• Online Search
• Clutch Site

Why did you select Softtrix Tech Solutions Private Limited over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Softtrix Tech Solutions Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked closely with Softtrix in order to design and develop a new website that specializes in Digital Marketing Services:

• Web Design
• SEO
• SMO
• PPC
• Branding
• Videography.

The company was very professional and thorough. They gave the right advise, and they delivered quality work in a timely manner. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got a fast loading website, great content and design as well. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery on time, and the team has always responded to any question. 

What was your primary form of communication with Softtrix Tech Solutions Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Professionalism, good communication, prices, and advice. 

Are there any areas for improvement or something Softtrix Tech Solutions Private Limited could have done differently?

Not that I think of

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a digital raffle platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softtrix Tech Solutions Private Limited?

We needed to market our website properly and find clients. I needed help with digital marketing services, so I asked Softtrix to help me market my business online.

SOLUTION

What was the scope of their involvement?

Softtrix provides us with SEO and digital marketing services. They’ve created a Google Ads campaign and run it in the US, Canada, and the UK. The team has also created an animated 22-second YouTube video and an animated 40-second TikTok Video; they’ve handled the entire production, including music and editing.

Additionally, the team has generated website content for us. Initially, my internal web developer and I created the website ourselves. Softtrix has updated the site to match SEO requirements to make it more searchable. 

What is the team composition?

Two teammates from Softtrix work on our project, including Gurpreet (CEO).

How did you come to work with Softtrix Tech Solutions Private Limited?

We found them through a referral. I saw Softtrix’s Upwork profile and decided to approach them.

How much have you invested in them?

We’ve spent $300 with Softtrix. 

What is the status of this engagement?

We started working with them in November 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 70% increase in views and clicks on our accounts thanks to the videos Softtrix produced. As for the website, we don’t have metrics yet because it’s early in the process. However, we’re already seeing progress, and we hope the SEO efforts and Google Ads campaign will improve the site’s performance. 

Softtrix is very prompt and helpful. They’ve understood the nature of our business since early in the engagement and now give me advice on which campaigns to stop or pause. Moreover, they’re reasonably priced. Overall, the quality of their work is good, and I’m happy with Softtrix’s services. 

How did Softtrix Tech Solutions Private Limited perform from a project management standpoint?

They communicate well and are very responsive; I get answers from them quickly. Softtrix is also money-conscious and has stuck to my budget. 

What did you find most impressive about them?

Softtrix’s main strength is their reliability — they deliver what we ask of them.

Are there any areas they could improve?

They could be more proactive in coming up with new and innovative ideas for content, such as a new YouTube video.

BACKGROUND

Please describe your company and your position there.

Digital media company, Chief Product Officer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Put a project out to bid. They bid with a compelling price-to-value for SEO services.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Helping with link building efforts.

How many people from the vendor's team worked with you, and what were their positions?

2 - SEO analysts

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to validate that the link building efforts of this team resulted in a certain number of do-follow links to our properties from sites with desired levels of traffic, authority, etc.

Describe their project management style, including communication tools and timeliness.

The service provider demonstrated terrific communication throughout, and completed our project in the way we asked.  Rock-solid all-around!

What did you find most impressive or unique about this company?

It was good to work with them!

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

When it comes to our company, our main goal is to provide aesthetically pleasing websites for small businesses that have no reachability. Not only do we strive to make the websites in beautiful design but also make them portray the crux of the business. I’m the chief executive of our design team and I have a big role to play when it comes to the whole process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

The main issue we were facing while designing was the lack of management and planning. We needed someone to guide us throughout the way in a professional manner so we could implement those methods in the future. Hiring Softtrix was a decision we all collectively took since they seemed like a reliable source for our needs and requirements.

SOLUTION

How did you select this vendor and what were the deciding factors?

Selecting Sofftrix was not a difficult task for us because their reviews spoke for themselves. We were looking for web designing experts when we stumbled upon them and we immediately decided to go with them. We had hoped for professional guidance, a proper work ethic and sincerity regarding our field of work.

Describe the project in detail and walk through the stages of the project.

Our project aimed at getting to know more about web designing so we could provide our customers with top-notch websites at a faster rate with much more efficiency. Regarding their service package, it was everything we had hoped for. From expert skills to management strategies, everything was covered within the time period of a year, which made the whole procedure a lot more convenient for us.

How many resources from the vendor's team worked with you, and what were their positions?

A whole team of professionals and experts in web designing came forward to help us out after a conference. We held a formal meeting with the chief executive of the designing team at Softtrix and we were delighted with the outcome of that meeting. Strategies and ideas were discussed frequently with practical solutions as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A whole team of professionals and experts in web designing came forward to help us out after a conference. We held a formal meeting with the chief executive of the designing team at Softtrix and we were delighted with the outcome of that meeting. Strategies and ideas were discussed frequently with practical solutions as well.

How effective was the workflow between your team and theirs?

The Softtrix team managed to stay extremely professional during the entire process and they were very patient with us too. The way they explained things to us and helped us achieve more than our limits was reassuring. We got unexpected results out of their planned strategies and we couldn’t be more grateful.

What did you find most impressive or unique about this company?

The way they made unbeatable strategies in a short amount of time was absolutely astounding to us. Forming strategies was not our team’s best skill, and working with Softtrix helped us improve in every way possible. Not only we learned a number of useful skills regarding web designing but we developed a better work ethic as well.

Are there any areas for improvement or something they could have done differently?

For the most part, Softtrix did an impressive job and we’re eternally thankful for that. However, we did face some issues while calculating the budget with them. We felt like there was room for improvement in the budget planning since it was a little difficult for us to bounce back on our numbers for the first few months because of the excessive expenditure.

BACKGROUND

Please describe your company and your position there.

I am the owner of a resort in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

We wanted to expend our online reach to the maximum people, and we wanted the state's people to feel our presence. We have been associated with Softtrix since a very long time. They take care of our SEO and website as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their services has been tried and tested over a long period of time, and they have always delivered their best.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Website development, SEO and online advertisement everything is taken care by the same company. This has helped me a lot and have saved my time and money. The coordination between their different departments is amazing, it has increased the efficiency of my business to a great extent.

How many people from the vendor's team worked with you, and what were their positions?

They have assigned a project manager which is coordinating with their different departments, we have no hassle at all. We just have to explain to the project manager what we want and it is done effectively.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our resorts occupancy has grown at least 30 to 40 percent ever since we have started SEO from Softtrix.

Describe their project management style, including communication tools and timeliness.

We generally speak on email and on phone as well, and the response time is very quick, they are always happy to help. They always meet the project timeline.

What did you find most impressive or unique about this company?

They have a very knowledgeable and proactive team, which is always ready to help.

Are there any areas for improvement or something they could have done differently?

With my project there has been no issue at all, but yes there is always a scope of improvement, which they could tackle by themselves.