At SOFTLOFT, we don't just build platforms; we inspire businesses to dream big and achieve more in the e-commerce landscape. With a blend of expertise, passion, and a touch of humor, we position ourselves not just as a software company but as your trusted ally in the journey of digital transformation.
Platform-Flexible Approach:
We deeply understand and prioritize your business needs, meticulously selecting the perfect platform tailored for you, whether it's Shopify, Magento by Adobe, BigCommerce, or Salesforce. Our goal? Crafting a unique success story that resonates with your brand's vision.
Service Highlights:
E-commerce Solutions: From initial consulting to continuous support, we offer a holistic e-commerce suite. This encompasses UX design, strategic marketing, and SEO to ensure your brand stands out.
Dedicated Teams: Our seasoned experts integrate seamlessly with your operations, ensuring you have the right expertise at every step.
Custom Development: Ranging from enterprise integrations to cutting-edge AI solutions, we customize our services to align with your distinct needs.
Mobile Development: In today's mobile-centric world, we guarantee your business remains accessible and engaging for your customers, anytime and anywhere.
Established in 2008 in Ukraine, SOFTLOFT has a legacy of delivering agile, reliable e-commerce solutions to a global clientele. Our unwavering commitment is simple yet profound: if a solution doesn't resonate with your quality standards, it certainly doesn't align with ours. Partnering with SOFTLOFT means embarking on a journey towards unparalleled online success.
SoftLoft offers competitive pricing with a focus on value for cost. Clients noted their engagement in various projects, typically involving teams of 2-5 specialists. Projects ranged from $30,000 to over $100,000, reflecting their capability to handle both small and large-scale developments.
SoftLoft is recognized for providing cost-effective solutions without compromising on quality. Clients find their pricing competitive and appreciate the value they receive in terms of technical expertise and project outcomes.
High Client Satisfaction
Many clients express high satisfaction with SoftLoft's deliverables, often resulting in long-term collaborations. They appreciate the team's ability to transform complex requirements into effective solutions, often exceeding expectations.
Excellent Customer Service
SoftLoft's customer service is highly regarded, with clients appreciating their responsiveness, professional approach, and commitment to client satisfaction. They are noted for their proactive communication and willingness to understand and meet client needs.
Challenges with Language Barriers
A few clients have noted occasional language barriers when working with SoftLoft, which sometimes required additional effort to ensure clear communication. Despite this, the team still managed to deliver projects successfully.
Effective Project Management
Clients consistently highlight SoftLoft's strong project management skills. They are known for clear communication, timely deliveries, and flexibility in adapting to project changes. Tools like Jira and Slack are effectively used to ensure transparency and successful collaboration.
Impressive Work Ethic
Clients are impressed by SoftLoft's work ethic, noting their commitment to meeting deadlines and willingness to work extra hours to ensure project success. This dedication contributes significantly to positive client relationships.
"They impressed us with their work ethic and eagerness to complete tasks properly."
Mar 22, 2019
CEO, So Technology Ltd
Steven Oddy
Verified
Retail
Bedford, England
11-50 Employees
Online Review
Verified
SoftLoft built a new Magento 2 frontend theme integrated with an existing platform. Deliverables included a homepage, category page, product page, and some custom pages.
The development support from SoftLoft ensured the delivery of a larger project on a demanding schedule. Their effective and accountable management ensured adherence to requirements. Expect a partner who’s enthusiastic and dedicated to their tasks.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CEO of SOtechnology, a creative digital agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
We needed frontend development in Magento.
What were your goals for this project?
We wanted a pixel-perfect design integrated with the Magento platform.
SOLUTION
How did you select this vendor?
We’ve used SoftLoft for a number of development services, and we trust Petr (Founder and CEO, SoftLoft) and his team to deliver on our requirements.
Describe the project and the services they provided in detail.
They built a new Magento 2 frontend theme for our homepage, category page, product page, and some custom pages, and worked on functionality.
What was the team composition?
We’ve worked with a number of developers.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Their support enabled us to deliver on a large project within a short timescale, making the whole engagement a success.
How was project management arranged and how effective was it?
We held regular check-in calls with the team to ensure everything was managed well.
What did you find most impressive about this company?
They impressed us with their work ethic and eagerness to complete tasks properly.
Are there any areas for improvement?
No, we’re very satisfied.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Multiple Magento Devs for E-Commerce Dev Firm
Web Development
$10,000 to $49,999
Apr. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team is always available to solve problems online. They’ve never failed to deliver a task."
Dec 5, 2018
Owner, Fortifi
Kristoffer Ernest
Verified
Information technology
Denmark
1-10 Employees
Online Review
Verified
SoftLoft acts as an ongoing development partner, providing front- and backend Magento e-commerce services. They’re also responsible for website testing.
End-clients have been pleased with the turnover that SoftLoft’s work drives. SoftLoft’s habit of preserving team composition has helped forge a strong partnership, which leads to smooth problem solving and communication. Customers can expect a responsive, friendly, and hard-working team.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the owner of Fortifi. We specialize in building Magento e-commerce solutions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
We’ve been using SoftLoft for several years for front- and backend development and support.
What were your goals for this project?
We needed to deliver development tasks to our clients.
SOLUTION
How did you select this vendor?
We worked with a broad range of outsourced partners before we found SoftLoft. We had a good initial experience and stopped searching for new partners.
Describe the project and the services they provided in detail.
SoftLoft has always been an important part of building B2B and B2C Magento e-commerce websites, some of which have included custom integrations with local services. When we start a new project, we’ll provide them with a description and discuss the task. They’ll analyze it and develop a solution model, and then, after we approve it, they’ll move into development, testing, and production.
What was the team composition?
The team changes according to our needs, but we’re always working with people we know.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Many of our projects drive increased online turnover for our clients. We’ve been satisfied with SoftLoft’s work. Their efficiency is good, and we greatly appreciate their pricing. Finding highly specialized Magento develops locally at their price would be impossible.
How was project management arranged and how effective was it?
We’ve always collaborated well. SoftLoft is very responsive and delivers within deadlines. We work through Skype, Jira, and Bitbucket and have had no language or time difference issues. Visiting their offices has strengthened our relationship and helps us solve problems in a friendly manner.
What did you find most impressive about this company?
They provide a perfect service. Their team is always available to solve problems online. They’ve never failed to deliver a task.
Are there any areas for improvement?
No, there aren’t. We’re very satisfied with our cooperation.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Ongoing Magento 2 Web Dev & Support
Web Development
$10,000 to $49,999
June 2018 - Ongoing
4.5
Quality
4.0
Schedule
4.0
Cost
3.5
Willing to Refer
4.5
“They were able to decipher our existing site’s poor code in order to fix problem areas.”
Nov 5, 2018
Company Director, Established Group
Greg Kerr
Verified
Retail
New Zealand
1-10 Employees
Online Review
Verified
SoftLoft provides ongoing web development and support for a small business. They assessed and addressed existing site issues and optimized load speed. They also develop and install custom modules.
Their team’s experience is solid and they’ve made a number of improvements since the start of the project. Customer satisfaction is one of their main priorities.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the director of Established Group, a small digital creative agency based in New Zealand.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
We needed someone with Magento 2 expertise for development and support.
What were your goals for this project?
Our site needed significant upgrading. Not only did we want to optimise it, we also wanted to create new modules and features. We needed a partner capable of providing ongoing high-quality support.
SOLUTION
How did you select this vendor?
They were recommended to us by another Magento 2 developer.
Can you go into detail about the services they provided and the scope of the project?
They started out by thoroughly delving into the site’s structure and complexities. We also worked with them to explain our product offerings and how the site helped promote those. In terms of deliverables, we asked for a full assessment of the site, including any obvious problems. Once those were identified, we asked them to recommend fixes or improvements for those issues. They were also tasked with optimising site speed. In addition, they perform a number of ongoing tasks, including optimising our server, developing custom modules and installing third-party ones to add new features, and improving overall site functionality. They also work through any bugs that come up and perform updates and site maintenance.
What was the team composition?
We work with a team of four that includes one senior, one intermediate, and two junior developers.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We’ve been working together for six months and they’re always quick to rectify any issues they find. It’s reassuring to see how much they focus on customer satisfaction.
How was project management arranged and how effective was it?
My background is in project management and development, so I was able to integrate directly into their development team.
What did you find most impressive about this company?
Their experience was solid and I was impressed by how well they were able to decipher our existing site’s poor code in order to fix problem areas.
Are there any areas where they can improve?
None that I can think of.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.5
NPS
Website Development for Photography Business
Web Development
$10,000 to $49,999
Mar. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their work exceeds my expectations, and they always deliver impressive, tangible results."
Jul 16, 2018
Business Owner, Olena Lavrenyuk Photography
Olena Lavrenyuk
Verified
Arts, entertainment & music
Kyiv, Ukraine
1-10 Employees
Online Review
Verified
SoftLoft developed a CMS using Wordpress, implemented SEO, created a CRM system, and integrate e-commerce functions. They're currently developing additional features.
The website Softloft created is working as intended and increasing online presence. Their team is organized, thoroughly planning out every step of the process to ensure smooth development. Their ability to deliver high-quality features is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a wedding, family, and lifestyle photographer.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
I wanted to enhance my online presence online by creating a website for my photography services.
What were your goals for this project?
I wanted a full-featured website with a gallery, blog, contact, feedback forms, and other functions for my business.
SOLUTION
How did you select this vendor?
I searched for a proper local vendor through my network of contacts and through the internet. I was about to choose another supplier, but SoftLoft was recommended to me by a trusted confidant. After a series of introductions and their proposal, I choose them.
Can you go into detail about the services they provided and the scope of the project?
I created some graphic designs and concept designs for SoftLoft their team to explain to them what I needed. After a couple of iterations, they came up with the mockups that suited my needs. Then, SoftLoft set up a CMS using Wordpress and customized a responsive theme for my design. Their team also tuned the site for my needs, which included SEO, social media, CRM, and an e-commerce integration. We're currently planning to launch the website and then, enhancing it with the features step by step.
What was the team composition?
I work with a project manager, a designer, and two CMS programmers.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
While I am already present in social media networks like Facebook and Instagram, it's essential for me to have my own website to post my best works, share my experience, and promote my services. SoftLoft developed an excellent tool for me thus far. They programmed it as exactly as I needed to start blogging and be more present online.
How was project management arranged and how effective was it?
Their project management is excellent, We agreed a well-thought-out plan so that I could start uploading content in 6 weeks. The great thing was, they allowed me to upload earlier on a test account. Then, they transferred all the photos to the main website.
What did you find most impressive about this company?
SoftLoft guys know how to do their job. Their ask me many questions and are flexible with my requests. We discuss plans that are more suitable for me as a mother of two). They understand my needs, and I can rely on their web experience. I hear many horror stories about terrible IT companies, but their team's attitude is upbeat and positive. Their work exceeds my expectations, and they always deliver impressive, tangible results.
Are there any areas where they can improve?
If they can develop some special offers and publish them on a platform for small businesses could find and reach them, they could market better.
RATINGS
5.0
"They do an excellent job. I am planning to add more features."
Quality
5.0
Service & Deliverables
"They're excellent."
Schedule
5.0
On time / deadlines
"They adjust it to be suitable for me."
Cost
5.0
Value / within estimates
"For the premium quality services, the cost is pretty good."
Willing to Refer
5.0
NPS
"I wouldn't hesitate to refer SoftLoft to friends.
Magento 2 Development for Clothing Company
E-Commerce Development
$10,000 to $49,999
Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their excellent skills, professional approach, transparent communication are impressive."
Jul 12, 2018
CEO, PEONY STORE
Anonymous
Verified
Other industries
Ukraine
1-10 Employees
Online Review
Verified
SoftLoft developed an e-commerce site using Magento 2. They created a mobile-friendly UI/UX and implemented SEO. They now handle post-development support.
Softloft's work increases online sales and brand reputation. Their transparent and efficient communication expediates the development progress. The team's experience and in-depth knowledge of the field ensure the delivery of responsive and intuitive UI/UX.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am founder and CEO of PEONY STORE. We're an online store that sells high-quality home wear, lingerie, and swimwear. We're trying to become a leader in the Ukrainian market for trendy clothing.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
We needed a web developer for our online store.
What were your goals for this project?
We wanted a mobile-friendly online store that was user friendly and useful to our customers. We wanted to create a high-quality shopping experience that could increase our online sales.
SOLUTION
How did you select this vendor?
We looked at a variety of developers. We chose them based on their experience and proven approach.
Can you go into detail about the services they provided and the scope of the project?
SoftLoft developed an e-commerce site using Magento 2. They created an attractive and responsive UI/UX, making sure it was mobile friendly. Their team also integrated the site with the API of the biggest delivery operator and product aggregator in Ukraine and implemented SEO. We asked them to also develop specific custom features as the project progressed. In addition to this, they offered excellent technical advice, training, and support, which made it possible to quickly complete the site. They now handle post-development support and clean up any issues that might arise.
What was the team composition?
We have an ongoing relationship with SoftLoft's dedicated managers. They support and guide us on all stages of the project.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Softloft's product helps us increase our online sales. Their technology is helping us really become a leader in our industry.
How was project management arranged and how effective was it?
They're transparent and make project management easy. At first, we were not interested in using tools like Slack and Jira, but they convinced us to try it. Their team is patient in guiding us and advise us well on how to use these tools. We're finding out that these tools are effective and make planning easy. They're extremely useful and convenient. Their team sends weekly reports about design, development, and implementation progress through them.
What did you find most impressive about this company?
Their excellent skills, professional approach, transparent communication are impressive.
Are there any areas where they can improve?
Their managers sometimes managers push us to send the necessary information to progress. They could be less aggressive. However, this is because they adhere strictly to their timelines and delivery process.
RATINGS
5.0
"They provided an excellent service."
Quality
5.0
Service & Deliverables
"Their quality was good."
Schedule
5.0
On time / deadlines
"They delivered everything on time."
Cost
5.0
Value / within estimates
"Their cost-for-quality ratio was good."
Willing to Refer
5.0
NPS
"I will recommend them to others.
Dev Work and Web Support
E-Commerce Development
$10,000 to $49,999
Mar. 2010 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"...[Having] the right development/support team has been a lifesaver."
Jun 21, 2018
Project Manager, SoundMaster
Sergey Sandulenko
Verified
Arts, entertainment & music
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
SoftLoft has been providing website support and UX development work, providing new modules, functions, and updates and fixing bugs.
The professional quality code has made for a proper functioning website which has been essential for business operations. Clear communication, and a willingness to always help, makes for a positive work engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the project manager of SoundMaster.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoftLoft?
We hired SoftLoft for development and support.
What were your goals for this project?
We wanted better UX and website support.
SOLUTION
How did you select this vendor?
We looked into five different companies and SoftLoft appeared to be the best in terms of both price and quality.
Can you go into detail about the services they provided and the scope of the project?
They have provided development for new modules and functions. They have fixed bugs, executed updates and helped with front and back end development
What was the team composition?
Their staff is well trained and the boss is always ready to help.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Proper functioning of the website is essential to our business and having the right development/support team has been a lifesaver.
How was project management arranged and how effective was it?
Communication was arranged via the Jira platfom and was clear and easy
What did you find most impressive about this company?
They provide professional code and are always ready to help. The price is competitive too.
Are there any areas where they can improve?
It'd be great if they moved to our city so we could celebrate our positive results with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"The quality is excellent."
Schedule
5.0
On time / deadlines
"They're good at scheduling."
Cost
4.5
Value / within estimates
"Their prices are a bit high but worth it."
Willing to Refer
5.0
NPS
"I do refer them.
Magento Page Dev for Development Agency
E-Commerce Development
Magento
Less than $10,000
January 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We spoke with them daily and were in almost constant communication.”
Apr 9, 2018
Director, Development Agency
Anonymous
Verified
Other industries
Kharkiv, Ukraine
1-10 Employees
Phone Interview
Verified
Soft Loft Ukraine merged three sites into one Magento site. They focused on backend construction and built trackers to follow customer orders.
The new site was delivered early. Soft Loft Ukraine was responsive to feedback and highly communicative. Their technical expertise and strong work ethic made for an efficient partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the project manager at a development agency in Ukraine. We have offices in New York and Kiev.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Soft Loft Ukraine?
We needed an expert in Magento to build a page for us.
SOLUTION
What was the scope of their involvement?
We spoke with their CTO to go over the project requirements. We designed the site and Soft Loft Ukraine developed it. The old websites were built on WordPress and Magento, so Soft Loft merged the content between them. They built trackers for orders into the backend.
What is the team composition?
We worked with their CEO and their CTO.
How did you come to work with Soft Loft Ukraine?
I chose them from among three other companies. I researched Magento developers online and found Soft Loft’s work on their website. I saw they were from Ukraine, and there aren’t many Magento developers from Ukraine, so I called them. After I described what we needed, we started working together.
How much have you invested with them?
We spent $2,500.
What is the status of this engagement?
We started working together in January 2018 and they developed it in under one week.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The new look is better.
How did Soft Loft Ukraine perform from a project management standpoint?
They did everything we asked them to. We spoke with them daily and were in almost constant communication. We launched the site early in the morning so Soft Loft could make changes if something didn’t work correctly.
What did you find most impressive about them?
They have good expertise and they communicated well.
Are there any areas they could improve?
I didn’t have any trouble with them.
Do you have any advice for potential customers?
Have everything prepared before starting development.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"The quality was excellent. They did everything we needed."
Schedule
5.0
On time / deadlines
"Development was completed sooner than expected."
Cost
5.0
Value / within estimates
"It's a great price."
Willing to Refer
5.0
NPS
"I've already recommended them to my colleagues.
Magento Transfer & Development for Manufacturer
E-Commerce Development
Magento
$50,000 to $199,999
Jan. 2014 - Ongoing
4.0
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"They had a strong PM, knowledgeable developers, and a good price value."
Apr 4, 2018
Former CMO, Essentia Group Inc
Jason Wright
Verified
Manufacturing
Montreal, Quebec
51-200 Employees
Phone Interview
Verified
Soft Loft Ukraine developed code for a Magento e–commerce platform. This included creating and launching the website, as well as making adjustments and adding custom functionality.
Their developers’ familiarity with Magento helped establish a functional user-friendly website, and increase sales. They were always available to help make updates and corrections. The project manager (PM) demonstrated how deeply he cared through daily communication, and in-depth involvement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the former CMO of Essentia Group Inc., and they sell products online.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Soft Loft Ukraine?
We wanted stable developers to help us transition from an old e–commerce platform to Magento.
SOLUTION
What was the scope of their involvement?
They developed the code for our website from scratch. After importing an Excel spreadsheet of our products, they made sure it was search-engine and mobile friendly, launched the website, and made any necessary adjustments. They added new products, new pages, and changed our home page by adding custom functionality to the backend. There was a lot of custom work. For example, there was a process that identified where a customer was from, charged in the correct currency, and then worked with the appropriate processing companies.
What is the team composition?
There was one PM and three developers. Each developer had a different responsibility: frontend, backend, or additional support. We spoke with the PM on almost a daily basis, and only needed to communicate directly with the developers over slight back- or frontend changes.
How did you come to work with Soft Loft Ukraine?
I knew that since Magento started in the Ukraine, I wanted Ukraine and Magento specific developers. Out of the handful that I reached out to, Soft Loft was the quickest to respond, and the most professional. I sent them an email, and we were on a Skype call within 30 minutes.
How much have you invested with them?
In the three-and-a-half years I was there, we spent over $100,000.
What is the status of this engagement?
The company began working with them around January 2014 and is still working with them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We definitely saw our sales increase. It’s difficult to find good developers for Magento, and the website they built code for is functional.
How did Soft Loft Ukraine perform from a project management standpoint?
I think project management is their strongest suit. The PM really cared. He understood our business, and got personally involved when things didn’t work. The first project management tool we used was Basecamp, and then we moved to Asana.
What did you find most impressive about them?
They're stable. We worked with set developers, and saw the quality of their work. They had a strong PM, knowledgeable developers, and a good price value. They were easy to work with, and always available.
Are there any areas they could improve?
I always strive for perfection, and because of that I would say frontend work. They could also be more willing to add developers to a project. I understand why they didn’t, especially with how delicate Magento can be, but that’s another thing they could change.
Do you have any advice for potential customers?
You need to set rules, timelines, and deadlines for every project.
RATINGS
4.0
Quality
4.5
Service & Deliverables
"The quality rarely fell behind our expectations."
Schedule
4.0
On time / deadlines
"They met their deadlines 80% of the time."
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"The price was reasonable, and the work was solid. I’d be more than happy to recommend them.
E-Commerce Development for IT Company
E-Commerce Development
$50,000 to $199,999
Apr. 2023 - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to jump into a project and offer smart solutions was impressive."
Aug 15, 2025
Product Owner, IT Company
Anonymous
Information technology
Berlin, Germany
11-50 Employees
Online Review
An IT company hired SoftLoft to help them scale development for several new Shopify stores. The team built custom Shopify themes, configured third-party integrations, set up enhanced product filters, and more.
Thanks to SoftLoft's support, the client successfully launched three stores on time, improved page speed across all devices, reduced customer support tickets, and exceeded sales forecasts within a month. The team followed the client's sprint structure, delivered on time, and was highly responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Owner of an information technology company
Describe what your company does in a single sentence.
We build, optimize, and support Shopify stores for brands in fashion, wellness, and lifestyle industries
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SoftLoft to accomplish?
We brought SoftLoft on board to help us scale development for several new Shopify stores ahead of the holiday rush.
We needed two skilled Shopify developers and a QA with platform-specific experience.
SOLUTION
How did you find SoftLoft?
Clutch Site
Why did you select SoftLoft over others?
High ratings
Great culture fit
Company values aligned
How many teammates from SoftLoft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SoftLoft’s developers collaborated with our design team to build custom Shopify themes, configure third-party integrations like Klaviyo and Recharge, and set up enhanced product filters. Their QA expert focused on testing user journeys and catching critical bugs pre-launch. Key deliverables: Three complete Shopify stores Custom checkout enhancements Mobile-first optimization Automated test coverage for purchase flows
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All three stores launched on time Page speed improved across all devices Customer support tickets dropped significantly post-launch Sales exceeded forecasted numbers within the first month
Describe their project management. Did they deliver items on time? How did they respond to your needs?
SoftLoft fit well into our workflow. They followed our sprint structure, delivered on deadlines, and responded quickly whenever scope adjustments were needed.
What was your primary form of communication with SoftLoft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to jump into a project and offer smart solutions was impressive. They didn’t just follow instructions, they helped improve the customer experience through thoughtful development.
Are there any areas for improvement or something SoftLoft could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & E-Commerce Dev for E-Commerce Company
E-Commerce DevelopmentIT Staff Augmentation
$50,000 to $199,999
June 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by how quickly they adapted to our workflow and contributed meaningful improvements."
Jul 18, 2025
CEO & Founder, E-Commerce Maintenance Company
Anonymous
Business services
Brisbane, Australia
1-10 Employees
Online Review
SoftLoft provided staff augmentation and development services for an e-commerce company. The team provided two developers to support the client in creating Shopify themes and implementing Klaviyo and Recharge.
SoftLoft successfully launched the Shopify stores on time, improved site performance, and exceeded sales projections. The team integrated well with the client's process, kept to the sprint schedule, met deadlines, and adapted efficiently to scope changes. Their proactive approach was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & FOUNDER of an e-commerce maintenance company.
Describe what your company does in a single sentence.
We specialize in creating, enhancing, and maintaining Shopify stores for fashion, wellness, and lifestyle brands
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SoftLoft to accomplish?
We needed to rapidly scale our development resources to launch several Shopify stores before the holiday season
so we hired SoftLoft to provide two Shopify developers and a QA specialist with relevant platform experience.
SOLUTION
How did you find SoftLoft?
Online Search
Clutch Site
upcity
Why did you select SoftLoft over others?
High ratings
Great culture fit
Company values aligned
How many teammates from SoftLoft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SoftLoft’s developers worked with our designers to create custom Shopify themes, implement tools like Klaviyo and Recharge, and improve product filtering. The QA engineer focused on testing the full user journey and identifying critical issues before launch.
Key deliverables: Three fully built Shopify stores Customized checkout features Mobile-first design enhancements Automated tests covering key purchase paths
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The stores went live on schedule, site performance improved across devices, customer support issues dropped, and sales exceeded projections within the first month
Describe their project management. Did they deliver items on time? How did they respond to your needs?
SoftLoft integrated well with our process, kept to our sprint schedule, met deadlines consistently, and adapted efficiently to scope changes.
What was your primary form of communication with SoftLoft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed by how quickly they adapted to our workflow and contributed meaningful improvements beyond what was initially scoped.
Are there any areas for improvement or something SoftLoft could have done differently?
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