SoftLoft

BACKGROUND

Please describe your company and position.

 I am the CEO of a financial services company 

Describe what your company does in a single sentence.

We build smart software solutions for supply chain management and logistics automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftLoft to accomplish?

• Expand the development team by hiring specialists in Node.js, React, and QA.
• Accelerate web platform development while ensuring higher product quality.

SOLUTION

How did you find SoftLoft?

• Online Search
• Clutch Site

Why did you select SoftLoft over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from SoftLoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SoftLoft’s team integrated into the Scrum workflow, focusing on:

Frontend development with React for responsive and user-friendly interfaces.

Backend API and microservices development to ensure scalability and performance.

Quality assurance through manual and automated testing.

Agile collaboration with regular releases and demo presentations.

Key Deliverables

Responsive user interface

Login module

Delivery reporting system

Dispatcher dashboard

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to SoftLoft:
We launched the MVP 30% faster than planned
Bugs during QA were reduced by 40%
Our client gave positive feedback about the stability and usability of the app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SoftLoft actively joined daily stand-ups, consistently met deadlines, and adapted swiftly to evolving project requirements. They maintained excellent communication and demonstrated strong transparency throughout the collaboration.

What was your primary form of communication with SoftLoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SoftLoft went beyond simple staff augmentation, fully integrating as part of our team. They demonstrated initiative, offered valuable recommendations, and consistently showed strong ownership and accountability.

Are there any areas for improvement or something SoftLoft could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Assistant Manager of a jewelry company 

Describe what your company does in a single sentence.

We specialize in the sale, purchase, and bespoke creation of fine antique and contemporary jewelry, offering expert craftsmanship and discreet, personalized service since 1880

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftLoft to accomplish?

• Building a robust and scalable architecture capable of handling high traffic and real-time data transmission
• Ensuring seamless integration with various third-party online services related to streaming and user engagement
• Meeting tight deadlines without compromising code quality or platform stability.

SOLUTION

How did you find SoftLoft?

• Online Search
• Clutch Site

Why did you select SoftLoft over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from SoftLoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with SoftLoft covered the end-to-end development of a streaming web application, from architectural planning to final deployment. The project required a combination of strong back-end performance and a responsive, user-friendly front-end interface.

Key areas of the scope included:

Architecture Design & Planning
SoftLoft helped us define a scalable and maintainable system architecture suitable for online broadcasting. This included selecting the appropriate technologies, designing microservices, and planning for future scalability.

Front-End Development
Using React, the team developed a modern and intuitive user interface. Key front-end deliverables included:

Responsive UI/UX for desktop and mobile

Real-time video streaming integration

User authentication and dashboards

Back-End Development
Built on .NET, the back-end work focused on:

Building APIs for communication with the front-end

Managing user data, sessions, and streaming workflows

Integrating third-party services for streaming and data processing

Service Integrations
The application required integration with multiple online services for live streaming, analytics, and user management. The team ensured seamless connections and data flow across these platforms.

Quality Assurance & Testing
Continuous testing was performed throughout the project to ensure stability, performance, and security, including both manual and automated testing.

Deployment & Support
The deployment process was smooth and error-free. Post-deployment support and minor adjustments were also included in the deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with SoftLoft was a success, marked by on-time delivery, high system performance, and a smooth, error-free deployment. Key outcomes included stable support for high user traffic, successful third-party service integrations, and positive user feedback on the interface and streaming quality. The strong results led us to continue our collaboration with SoftLoft for ongoing development and support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SoftLoft demonstrated strong project management throughout the engagement. They delivered all key milestones and final deliverables on time, even under tight deadlines. Their team maintained clear and consistent communication, keeping us updated on progress and promptly addressing any questions or adjustments we had. They were highly responsive to our needs, flexible with evolving requirements, and proactive in offering solutions when challenges arose. Their organized and transparent approach ensured the project stayed on track and aligned with our goals.

What was your primary form of communication with SoftLoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about SoftLoft was their combination of deep technical expertise and a highly professional, solution-oriented approach. They quickly understood our complex requirements and translated them into a stable, high-performing streaming application. Their ability to make smart architectural decisions under tight deadlines, while maintaining code quality and platform reliability, stood out. Additionally, their responsiveness, flexibility, and consistent communication made the collaboration smooth and efficient. It’s rare to find a team that is both technically strong and easy to work with SoftLoft delivered on both fronts.

Are there any areas for improvement or something SoftLoft could have done differently?

Nothing that i think of

BACKGROUND

Please describe your company and position.

I am the CEO of iT-Outstaffing.com

Describe what your company does in a single sentence.

IT-Outstaffing.com specializes in providing swift and dependable IT outstaffing services, offering a broad array of developers for temporary project-based contracts. We focus on all stages of sourcing, hiring, legal, payroll, and project management to ensure a quick and efficient process for clients globally. With over 1000 staffings, 8 years of experience, operations in 16+ locations, and a community of 30,000+ active remote IT engineers across 100+ IT technologies, we stand as a leading force in IT outstaffing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftLoft to accomplish?
We sought SoftLoft’s expertise to enhance our project teams, aiming to accelerate our team and improve delivery timelines in response to our growing client demands.

SOLUTION

How did you find SoftLoft?

• Online Search
• Referral

Why did you select SoftLoft over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftLoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The SoftLoft team members were integrated into our clients ongoing projects, contributing significantly to feature development, issue resolution, and overall product quality enhancement. Their involvement was crucial in pushing forward several key deliverables within our project timelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This collaboration led to notable improvements in our clients project execution speed and quality deliverables. SoftLoft’s professionals demonstrated a strong understanding of clients needs, adapting quickly to our processes and contributing valuable insights and skills.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SoftLoft excelled in project management, maintaining clear and effective communication throughout. They were punctual in their deliveries, responsive to changes, and proactive in addressing challenges, which facilitated a smooth workflow and met our project milestones.

What was your primary form of communication with SoftLoft?

Virtual Meeting

What did you find most impressive or unique about this company?

The adaptability and technical proficiency of SoftLoft’s team

Are there any areas for improvement or something SoftLoft could have done differently?

While the overall experience with SoftLoft was highly positive, further enhancing the alignment on project specifications and expectations from the onset could lead to even more efficient and effective collaboration in future projects.

BACKGROUND

Please describe your company and position.

I am the Director of Engagement of IronPlane

Describe what your company does in a single sentence.

We are a digital commerce enablement company helping businesses design, develop, and optimize their digital commerce solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftLoft to accomplish?

• Update a Magento Module for compatabillity with latest versions.
• Provide timely and efficient updates to the project team and client.

SOLUTION

How did you find SoftLoft?

Existing partnership.

Why did you select SoftLoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Good communication

How many teammates from SoftLoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client came to us for support in updating their existing Magento extension so that it would be compatible with the latest versions of Magento Open Source and Adobe Commerce. They also had some need to update the design of the extension. 

The primary deliverable was a successful installation of the extension on a website using the latest version of the Magento eCommerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were in close contact with the development team throughout the project and had updates on progress which were also shared directly with the client. Development and testing proceeded according to the expected project timeline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked with a business analyst and a technical project manager who in turn managed the developer on the project. The project was delivered on time. The team was responsive to our needs consistently, and in many cases proactively.

What was your primary form of communication with SoftLoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ease with which we can work together. They have good communication across their teams and consistently good results.

Are there any areas for improvement or something SoftLoft could have done differently?

I don't have any specific areas for them to improve.

BACKGROUND

Please describe your company and your position there.

I am an executive responsible for global delivery at an IT services and consulting firm. We specialize in ecommerce and customer software development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

We hired SoftLoft to rebuild a legacy Magento store for our client. The main goal was to create a responsive and user-friendly product configurator which included the ability to establish multiple parameters and attributes. One of the key objectives for the project was the user experience. It was important to ensure that users have clear navigation and selection by utilizing custom features which are generated by answers from a questionaire that would allow the product configurator to choose the most relevant products based on chosen parameters.

SOLUTION

How did you select this vendor and what were the deciding factors?

At the time of this project, we did not have the talent available to perform this work. As such, one of our other executives who has been in the ecommerce space for over a decade, had experience with SoftLoft from a previous company. I was told by my counterpart that SoftLoft was a bunch of "rock stars." We chose to work with SoftLoft after one of our Magento experts interviewed their team. My counterpart was correct. These guys were rock stars. In fact, several of them had actually worked at Magento in the core engineering team. That finding made the decision much easier.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SoftLoft took care of the whole project with input and guidenace form our project management team. The project started with an audit of the client’s legacy system. This included identifying the key modules and features, highlighting the biggest issues with the previous solution. One of the biggest challenges was migrating the data. The reason is that the data structure in the new target system was quite different from the legacy system.

The SoftLoft developers handled the ETL activities very well. Now, our client has a fully functional Magento store with the features they needed. Most important, the client's users say that the site provides a great user experience.

How many people from the vendor's team worked with you, and what were their positions?

The SoftLoft team was comprised of 7 specialists: a business analyst, 2 Magento backend developers, 2 Magento front-end developers and 2 QA engineers. My compnay provided the project management (PM) resource.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our client says that their users indicate 90%+ satsifaction with the new UX/UI experience. The users can easily navigate the store to complete a complex configuration and place an order. Mission accomplished!

Describe their project management style, including communication tools and timeliness.

SoftLoft is a great ecommerce agency. They used a hybrid methodology that leaned toward agile. The teams had regular standups and demonstrations at the end of each sprint. What worked really well is the fact that the business analyst and PM worked on collecting and scoping requirements for future sprints while the dev team worked. We received regular burndown reports and could easily track the progress of the project. Communications were good. Overall the project ran smoothly and the status of deliverables was transparent.

What did you find most impressive or unique about this company?

We were most impressed with the level of engagement. SoftLoft worked well with our team and treated our client as if it was theirs. We felt very connected with SoftLoft, as if they are a part of our company. They were very hands on and took ownership. Most important, the SoftLoft team spoke up. They provided their opinion on matters which proved their level of expertise on Magento.

Are there any areas for improvement or something they could have done differently?

Overall, the project went very well. SoftLoft was transparent, they delivered on time, on budget and there were no surprises. As such, I have no comments on areas that could have been improved upon.

BACKGROUND

Please describe your company and your position there.

I’m the COO of the services provider DataSigns. My main responsibilities are taking care of the operations and proper functioning of the company, ensuring that all the parties involved in joint project delivery are collaborating effectively to reach the main goals within the distributed teams and providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

We hired SoftLoft as our e-commerce delivery vendor to develop a massive online store based on Magento for our British customer, a retail company. Lots of integrations and customizations. The project had 3 phases and all of them went smoothly and professionally.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a referral from our old partner who’s been utilizing SoftLoft’s services in the past and were happy with the level of service provided.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SoftLoft has been there throughout the whole project of delivery, starting from requirements initialization and elicitation, up to project planning and MVP development with the further full-scale build on the whole website modules and components. We’ve picked Magento as the recommended platform as it’s been robust enough to ensure the project requirements are implemented to the full.

How many people from the vendor's team worked with you, and what were their positions?

There were a team of 7 specialists involved: 3 Magento backend developers, 1 front-end developer, 1 QA, a PM and BA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customer now owns an up-to-date, fully functioning online store which successfully passed the UAT and will now bring more deals worth millions of GBP per year.

Describe their project management style, including communication tools and timeliness.

SoftLoft picked an agile/scrum approach to the delivery to ensure we’re absolutely transparent at where we are with the delivery, what the progress is and what’s in the backlog. We had a separate slack channel with all the stakeholders invited, regular stand ups and demos. Communication was good and sufficient I should say.

What did you find most impressive or unique about this company?

I was absolutely impressed by the level of commitment from the developers, managerI was absolutely impressed by the level of commitment from the developers, managers, and actually the whole team. Not a single question was left unanswered - we’ve been guided through the whole journey and that’s very appreciated. s, and actually the whole team. Not a single question was left unanswered - we’ve been guided through the whole journey, and that’s very appreciated.

Are there any areas for improvement or something they could have done differently?

There were other vendors with lower rates which is definitely one of the deciding factors on signing-off the agreement. At the same time, the quality of work and approach to work was worth paying a bit extra for the level of services provided.

BACKGROUND

Please describe your company and your position there.

I am Business Development Manager at Mgroup, my company is an agency providing Web solutions for eCommerce businesses

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

We worked on several BigCommerce Projects as well as Shopify development project with Soft Loft. This company specialised in various web solutions for eCommerce businesses. Their goal always is to deliver most efficient solutions for their clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Soft Loft management provides the best ways to settle the project, advising the client and partners good way to achieve their goals and lead them to it by the most efficient way.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kickoff meetings, detailed estimation process, weekly stand ups meetings with retrospective of each sprint with good communication in Slack and email. Dev process was organised according to best Agile’s practise.

How many people from the vendor's team worked with you, and what were their positions?

We worked mainly with Maria and Petro from Soft Loft team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects are delivered in time, with good performance and best coding practise used.

Describe their project management style, including communication tools and timeliness.

Agile and Scrum are SoftLoft main management methods which obviously worked perfect for us.

What did you find most impressive or unique about this company?

I liked that the SoftLoft team always communicated clearly about any possible risks, which was how they prevented them. Their technical skills were also very good.

Are there any areas for improvement or something they could have done differently?

They should work more with the Mgroup team.

BACKGROUND

Please describe your company and your position there.

I'm a scrum master and front end tech lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

We had a lot of project deadlines coming up but a shortage of e commerce developers. So we hired SoftLoft developers to fill up that shortage and ensure that we would meet the deadlines.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have not been involved in the selecting of this vendor so I cannot provide insight into the selection or decision process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Softloft developers took part in a wide range of development activities and took on anything we threw at them. The main techniques they've used while working with us were ReactJs, NextJs and Bigcommerce(stencil).

How many people from the vendor's team worked with you, and what were their positions?

We worked with 1-3 developers, depending on our needs. They were experienced developers that became part of our existing e commerce development team. The process of scaling the number of developers up and down according to our needs went quite smooth.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The addition of SoftLoft developers led to our team largely meeting the deadlines that were set for us. After meeting the deadlines we were satisfied enough to keep them as part of the team for longer since we still had more projects. The quality of their work was great. They delivered good code, were able to work very independently but were also not afraid to ask for help or more information when it was required. Despite the big geographical distance it felt like they were genuine full-fledged team members.

Describe their project management style, including communication tools and timeliness.

The management of their team performance was great. Softloft regularly scheduled calls with us to check in and hear about the results of their developers and to ask for possible improvements. When an issue came up they were quick to resolve it.

What did you find most impressive or unique about this company?

They had an impressive ability to adapt to our way of coding and our way of teamwork very quickly.

Are there any areas for improvement or something they could have done differently?

We were very satisfied with the developers of SoftLoft, the only area of improvement that I can think of is that their developers don't have a great command of the English language. It was good enough to make things work but sometimes some extra effort was required to understand each other.

BACKGROUND

Please describe your company and your position there.

I'm the IT Manager at a company that provides digital freight market place solutions for US based brokers and carriers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

One of our clients needed a reliable vendor to meet their needs in E-Commerce Indusrty based on Magento Platform which is not our main strength. That is why decided to turn to SoftLoft.

SOLUTION

How did you select this vendor and what were the deciding factors?

SoftLoft has an extensive expertise and a proven record with Magento projects of various levels of complexity. This is exactly what we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At our kick-off meeting we knew we were in the right place with the right people. The project has had several key stages starting with the MVP. The project is carried out iteratively, each iteration is 45 days. We have moved from the most critical features to the least critical ones so far.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 Back end developers, 1 Front end developer, and 1 QA within the first 6 months. Later the project was extended.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the time being it is hard to make any evaluation conclusions as the project has not been completed yet.

Describe their project management style, including communication tools and timeliness.

Communication is very transparent. Project manager is patient and responsive to our needs. They're always on time when it comes to deliverables. If any delays occur, we are always given heads up. The team uses Jira mostly.

What did you find most impressive or unique about this company?

I remember the time when one of the developers was unexpectedly gone for a long-term sick leave, and he was replaced within 10 days. I am also impressed with their willingness to find and improve solutions regardless of their complexity.

Are there any areas for improvement or something they could have done differently?

At the beginning of our cooperation, the time zones seemed to be a stumbling stone, but we managed to accommodate them with ease.

BACKGROUND

Please describe your company and your position there.

My company is an IT-consulting agency based in the US, mostly working for comprehensive e-commerce solutions for our clients. I'm helping with staffing our projects with off-shore subcontractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

We hired Soft-Loft to provide us with senior Magento back-end and Front-end developers to augment a project team.

SOLUTION

How did you select this vendor and what were the deciding factors?

Soft-Loft was recommended to us by our existing partner as a good source of highly-skilled developers and reliable company. We decided to hire several Soft-Loft's engineers after interviewing them and finding out their level is matching our expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We added Soft-Loft developers to our team. After a short onboarding (where they got to know our internal team and learned our internal processes), they quickly became solid members of our project team and started working independently and efficiently

How many people from the vendor's team worked with you, and what were their positions?

we had 2 back-end and 2 front-end engineers from Soft-Loft.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

with a help of Soft-Loft team our project was launched on time, with good quality

Describe their project management style, including communication tools and timeliness.

Communication with management is very good, open, and direct. They were always responding timely and to the point. Soft-Loft management is flexible and understands the needs of a company like ours.

What did you find most impressive or unique about this company?

They have a reliable team of high-quality engineers, and it's easy to talk to their CEO.

Are there any areas for improvement or something they could have done differently?

Nothing to complain about