Softelnet

BACKGROUND

Please describe your company and your position there.

BMM supports companies in digital transformation, increases the efficiency of hospitals, corporations, and other organizations by implementing modern IT and organizational solutions, data analysis, consulting, and training.

We take part in the development of the Regional Medical Information Center. I am a project portfolio manager and I am responsible for supervising the implementation of projects and a project portfolio for the medical industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softelnet, and what were your goals?

We needed an integration component that would be able to support local nodes located in health care facilities in communicating with the Regional Medical Information Center.

The component was to be installed in several medical centers. We knew Softelnet had excellent skills in the required technologies like Java, Spring, WebServices, etc.

SOLUTION

How did you select Softelnet and what were the deciding factors?

We knew Softelnet had already successfully deployed several Java based systems. We started working with them in July 2014 and are still working together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, Softelnet has designed and implemented an integration component for healthcare centers. Second, they installed and set up it in 2 hospitals.

Subsequently, the component has so far been installed in another 3 medical facilities.

Technologies used include Java, Hibernate, JPA, JDBC, Spring, Internet services, WSDL, SOAP, Apache CXF, Tomcat and Microsoft SQL Server.

How many people from the vendor's team worked with you, and what were their positions?

The team that implemented the component consisted of two developers. Subsequent installations and configurations were made by one expert from Softelnet. No more was needed as the component is very stable and the documentation provided is excellent.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Softelnet developed results quickly and responded effectively to challenges and feedback. All installations of the integration component worked flawlessly and without problems.

Describe their project management style, including communication tools and timelines.

The deadlines agreed with the project manager were always kept. Their project manager makes sure their employees know what's going on so I don't have to think about it.

All the necessary integration configuration that had to be done from the Softelnet website was always fast and on time.

What did you find most impressive or unique about this company?

We are impressed with the quality of the products delivered (including component documentation) and the level of professionalism demonstrated by the Softelnet team.

I would like to highlight the great flexibility that Softelnet has shown when it comes to adapting to changes, eg caused by independent software integrators.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.