Softaware Ltd.

BACKGROUND

Please describe your company and your position there.

I am the Founder of a company specializing in the development of innovative, educational products, services, and games - tangible and digital; for adults and kids. We work in international partnerships on projects for the European Commission with Universities, Research and training centers, and NGOs. We also develop our own products in the field of personal and professional development and they have won a few European prizes for innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softaware Ltd., and what were your goals?

For one of our projects, we wanted to develop a cross-platform (for iOS and Android) mobile app for trainers of youngsters to help them learn and practice Design Thinking skills. The specific of the app is that we wanted to make the trainers feel they communicate with a real Coach. At the same time, we did not want to use artificial intelligence because of the time necessary to develop and the overall cost related to it.

Also, our research showed that often AI can make mistakes that could put off our trainers as they are a pretty specific target group. We needed another solution - a tree-like logic conversation, where the choices of the user will bring them to a different scenario.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed some out-of-the-box thinking developers. We met a few companies that were trying to tell us what we wanted could not be done or it was difficult, it would not be good for the final user, etc, etc. But we were looking for possibilities, not for restrictions. Immediately there was a click with the guys from Softaware. Y

oung and passionate about their work - similarly to us - they were curious to find a way to develop what we want. Working with opportunities rather than limitations was the biggest advantage they had in addition to being a small and flexible company. We love direct communication, proactivity, and co-creation. Something that we brilliantly do together with Softaware.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Frame-setting meetings - where we were setting the scope of the project app, the main functionalities, and features, and expectations on what and how will they do; 2. Development of wireframe of most screens and their functionalities;
2. Project plan development with milestones and deadlines;
3. Agreeing on the main expectations about design, colors, shapes, and arrangement of elements;
4. 3 Figma design of the mains screens;
5. Database development, arranging what info and how we will keep it;
6. In the meanwhile basic structure of the app's framework has started and we were reviewing each ready feature. Very lean and clean.
7. Together we were developing the logic of the most important part of the app - the "chat".
8. Testing different possibilities, with embedded pictures, video, pauses, avatars, and other options.
9. Implementation and testing, implementation and testing, implementation and testing :)

How many resources from the vendor's team worked with you, and what were their positions?

Not to mention that because of the deadlines of the project and some late changes we implemented in the logic of the conversation of the app, all of the guys are working on Easter holidays to help us not fail what we promised to deliver.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Pretty straightforward - when you co-create the results are as you want them to be. So far we have achieved what we have hoped for and even more :)

Describe their project management style, including communication tools and timeliness.

We use Discord as a communication platform and what we love about Softaware is that the whole team was involved in the project. Not only as being present but being active. As a Client, we may be pretty bearable BUT we do have our specifics and expectations. We may be having questions or needing help in the late evening or during the weekends and we have always had somebody from the team is there for us on Discord, giving us a helping hand.

What did you find most impressive or unique about this company?

As described above - flexibility, ease, and transparent communication style, co-creation, and engagement, solution-oriented, open-minded and curious. Softaware Ltd. feels like an extension of us, rather than a third-party vendor.

Are there any areas for improvement or something they could have done differently?

There is always something you can do better. But we are all on a life-long-learning journey so we love and focus on all the added value, benefits, and know-how we gained.

BACKGROUND

Please describe your company and position.

I am the Manager of Uzunov Consulting LLC

Describe what your company does in a single sentence.

We help entrepreneurs and expats setup and expand their business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softaware Ltd. to accomplish?

• Building a website
• Building a new platform

SOLUTION

How did you find Softaware Ltd.?

Referral

Why did you select Softaware Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Innovative thinking

How many teammates from Softaware Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New website development including new pricing platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New user friendly website and improved communication channels with our clients Improved positioning online

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects where delivered on time and the most important - Softaware Ltd. was keen to listen to our requests and propose different solutions

What was your primary form of communication with Softaware Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Tech skills, curiosity and knowledge are important but the basis is people. This is what makes Softaware a great partner.

Are there any areas for improvement or something Softaware Ltd. could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Operations of Social Innovators Bulgaria

Describe what your company does in a single sentence.

We develop gamified educational content and innovative tools for personal and professional development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softaware Ltd. to accomplish?

• Develop a native mobile app for iOS and Android
• Develop a UI/UX to target newest generation of users
• Develop admin panel for managing app content in real-time
• Upload the app on Google Play and App Store

SOLUTION

How did you find Softaware Ltd.?

• Online Search
• Clutch Site
• Other

Why did you select Softaware Ltd. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Softaware Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Are you seeking for a reliable and proficient app development partner? I wholeheartedly recommend Softaware. It is not the first time we work with them and again they have proven themselves to be a trustworthy and capable team that delivers results. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sure enough, the quality of work delivered by Softaware exceeded our expectations. The app they developed is not only aesthetically pleasing but also robust, user-friendly, and bug-free! We will again and again work with Softaware and we highly recommend them as a great development partner!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are not just developing the app, they are fully participating in all stages of the development. It feels like they are part of our core Team. We felt supported and cared for at all times. No matter of their engagement with other projects, we have never felt any delay and help was there immediately! 

What was your primary form of communication with Softaware Ltd.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It is not the first time we work with Softaware. What we loved about working with Softaware team was their profound engagement and understanding of our needs. 

Are there any areas for improvement or something Softaware Ltd. could have done differently?

We just wish they will keep this great work and enthusiasm!

BACKGROUND

Please describe your company and your position there.

I am a co-founder and CTO of tech startup founded in the beginning of 2022

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softaware Ltd., and what were your goals?

We needed someone to create high quality mobile application for our end users to access our services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search for online freelancers and short listed to three. Among those three candidates we selected Softaware team to develop our application after having a short online meeting with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The goal was to build a React Native mobile application. We divided the task into two milestones. First milestone was to create the UI of the application with a static data and the target of the second milestone was to integrate it with our backend. Both milestones were completed on schedule and budget.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with mobile application developer and a team manager. Both contributed to the success of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still in a very early phase, and we don't have measurable outcomes yet. General feedback that we got from our early testers was very positive.

Describe their project management style, including communication tools and timeliness.

Communication was done right and appropriate tools we were used. This was the key to our success full collaboration.

What did you find most impressive or unique about this company?

The talent and skills of the development team were very impressive.

Are there any areas for improvement or something they could have done differently?

None.