Sociallyin

BACKGROUND

Please describe your company and position.

I am the VP, Marketing of Shore Excursions Group

Describe what your company does in a single sentence.

We are the largest, independent provider of Shore Excursions for people taking a cruise vacation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sociallyin to accomplish?

• Increase social presence and consumer brand awareness of Shore Excursions Group
• Build trust and credibility as a reputable provider of Shore Excursions, and a viable alternative to booking excursions directly through the cruise lines
• Generate incremental revenue/shore excursion bookings from booked cruisers visiting our social media profiles

SOLUTION

How did you find Sociallyin?

• Online Search
• Clutch Site

Why did you select Sociallyin over others?

• High ratings
• Great culture fit
• Good value for cost
• Travel Industry experience with major brands

How many teammates from Sociallyin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged SociallyIn to help enhance our Social Media presence, online visibility and communicate with an engaged audience of cruise enthusiasts, frequent travelers and booked cruisers. The scope of work incudes developing social media strategy designed to drive awareness, engagement and incremental revenue via social media channels. Deliverables including content development and posting (multiple formats - stories and reels, static posts, carousels etc) on IG and FB.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen a significant growth in exposure (organic impressions and reach), engagement (new follower growth on IG and FB) and incremental revenue vs our internal benchmark timeframe (pre/post engagement with SociallyIn).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The SociallyIn team consistently delivers on time and is quick to respond to questions, and strategic needs. We review results bi-weekly, and our account manager is highly organized (communicating via regular calls and on the project management platform) and ultra-responsive to our requests/questions.

Additionally, senior strategists, creative teams and dept leads are pulled-in when necessary to make sure our needs our met - we also receive regular check-in calls from the agency owner to ensure our projects are on-track and we're satisfied with the work being done.

What was your primary form of communication with Sociallyin?

• Virtual Meeting

What did you find most impressive or unique about this company?

Creative ability, highly collaborative approach and responsiveness, and focus on our defined measurable KPIs for the project.

Are there any areas for improvement or something Sociallyin could have done differently?

In some cases would like to see more proactive approach to planning, and more of a balance between social media best practices and our internal knowledge of our audience/customer base in developing new content.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a manufacturing company.

Describe what your company does in a single sentence.

We are a paint remanufacturing company that offers environmentally friendly, premium quality paint made from recycled materials.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sociallyin to accomplish?

• Social media management
• Brand recognition
• Gain social media followers

SOLUTION

How did you find Sociallyin?

Online Search

Why did you select Sociallyin over others?
High ratings
How many teammates from Sociallyin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media management. Significantly increased social media following and tied up all our social media accounts to look more organized with better quality content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant increase in followers and reach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, Amanda, and Lorenzo, the director, are very pleasant to work with. They are very communicative and always make sure that our needs are met. Lorenzo does an excellent job of making sure to check on us to see if we have any needs or issues that they need to address.
What was your primary form of communication with Sociallyin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Communication
• delivery
• quality of work

Are there any areas for improvement or something Sociallyin could have done differently?

photography

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of an aluminum and glass construction company.

Describe what your company does in a single sentence.

Our company designs and manufactures windows, facades, and architectural systems that incorporate aluminum and glass for the residential and commercial construction industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sociallyin to accomplish?

• Increase brand awareness
• Increase engagement
• Lead Generation

SOLUTION

How did you find Sociallyin?

Online Search

Why did you select Sociallyin over others?

• High ratings
• Good value for cost

How many teammates from Sociallyin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We began our work by analyzing the sector and determining our strengths, weaknesses and opportunities. In the first months of work we managed to increase our followers, engagement, reach and visibility by a large percentage. We were able to meet our 3 month objectives in only 1 month. Additionally, something that was very important for us is that we were able to communicate and look the way we wanted to, taking into account our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth in: Followers Engagement Reach Likes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have excellent response times, every time we need their collaboration they are there for us in the shortest possible time and attend to our needs as requested.

What was your primary form of communication with Sociallyin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Seeing real results in social media. We have previously worked with agencies that only cared about publishing, without having a background strategy, which did not bring the expected results. With them, you don't see improvisation, you see that the content is created under a strategy and taking into account the defined KPIs and results of previous months.

Are there any areas for improvement or something Sociallyin could have done differently?

Not really, we love their work.