Social Firm

BACKGROUND

Please describe your company and position.

I am the Digital Communications Manager of Crown Staffing

Describe what your company does in a single sentence.

We are a staffing company serving the industrial, healthcare, and office sectors across 14 states.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Firm to accomplish?

• Google Analytics 4 optimization
• SEO projects

SOLUTION

How did you find Social Firm?

Body of Work

Why did you select Social Firm over others?

Work Portfolio

How many teammates from Social Firm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Firm has been an exceptional company to work with. Their extraordinary communication sets them apart. They were consistently available to address my search engine optimization and Google Analytics 4 project requirements, and their team consistently exceeded expectations to ensure satisfaction. Their prompt attention to detail streamlined the whole process and reduced stress for our Marketing Department (also known as The Crown Creative Collab)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since completing the work with Social Firm, we have been able to rapidly identify key performance indicators to incorporate into our marketing strategy using Google Analytics. We have also seen notable improvements in our search performance and digital brand visibility.

Social Firm's expertise with SEO and Google Analytics has given us valuable insights into our website traffic and customer behavior. Armed with this data, we have optimized our content and user experience to boost organic traffic and increase brand awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional work and excellent communication make them standouts in the industry. In particular, Matt and Jeff were phenomenal to work with.

What was your primary form of communication with Social Firm?

Virtual Meeting

What did you find most impressive or unique about this company?

Timeliness, creativity, and communication are top notch.

Are there any areas for improvement or something Social Firm could have done differently?

We honestly have zero complaints, and only positive things to say about Social Firm.

BACKGROUND

Please describe your company and position.

I am the Business Development Executive of Aicello America Corp.

Describe what your company does in a single sentence.

We manufacture packaging materials.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Firm to accomplish?

• Design a website
• Design a brochure to match the website

SOLUTION

How did you find Social Firm?

Online Search

Why did you select Social Firm over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Social Firm’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Social Firm was tasked with creating a new website and matching brochure for our packaging products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We've received nothing but positive feedback on the brochures and website that the Social Firm put together for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the entire project the Social Firm responded in a timely manner to all inquiries. They also met all project benchmarks on time.

What was your primary form of communication with Social Firm?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The professionalism of all the employees I interacted with made it a true joy to complete this project with them.

Are there any areas for improvement or something Social Firm could have done differently?

There was no point throughout this process where I ever felt like the Social Firm needed to improve. The exceeded all expectations.