# The Smyth Group The Smyth Group Reviews (27), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 2 connections joined The Smyth Group's Network [Visit Website](https://hello.thesmythgroup.com/web-apps) [Get a Custom Proposal](https://clutch.co/profile/smyth-group) **USA-Based 🇺🇸 #1 Full-Service Software Agency** We engineer impactful, custom software to empower businesses and achieve scalable growth. Our talented team creates lasting results for even the toughest business problems through customized software. We identify core issues and strategize practical solutions, ensuring we don't just build—we engineer the optimal software solution. A team of dedicated, USA-based experts. Our diverse team of strategists, designers, and developers have a breadth of experience in virtually every modern platform, language, and discipline. Not only is our team incredibly skilled and experienced at what we do, but each individual person is also just plain delightful to work with. Since the majority of our team members are based in the US, we are more accessible for our clients. This makes communication easier—a necessity when engineering complex software systems. An 18-year track record. The Smyth Group was formed in 2005 by a group of volunteers working to coordinate relief efforts in New Orleans following the devastation of Hurricane Katrina. The meaningful technology being created then was literally life-changing for many people. Today, the passion for meaningful and impactful technology remains at the core of TSG culture. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 3 Locations: - Vista, CA (Headquarters) - New York, NY - Scottsdale, AZ - Founded in 2005 - 1 languages: English - 3 timezones: Pacific Standard Time (PST), Eastern Standard Time (EST), Mountain Standard Time (MST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% AI Development - 20% Custom Software Development - 20% Mobile App Development - 20% UX/UI Design - 20% Web Development ### Focus Areas - Mobile Focus: - 60% Enterprise Mobile App Development - 10% Field Operations Mobile App Development - 10% Health & Wellness Mobile App Development - 10% Learning & Education Mobile App Development - 10% Travel & Lifestyle Mobile App Development - Mobile Platforms: - 60% Hybrid & cross platform apps - 20% Android App Development - 20% iPhone iOS App Development - Application Platforms: - 50% Amazon Application Development Framework - 25% Azure Platform - 25% Windows server - User Experience Focus: - 50% UX Strategy - 25% Usability Testing - 25% User Research - AI Expertise: - 40% Chatbots & Conversational AI - 20% Machine Learning - 20% Natural Language Processing - 10% AI Recommendation Systems - 10% Computer Vision - AI Technologies & Models: - 40% Open AI GPT-3 - 20% Anthropic - 20% Hugging Face Bloom - 20% Open AI Dall-E 2 - Programming & Scripting: - 30% JavaScript - 30% Typescript - 20% Swift - 10% C# - 10% PHP - Frameworks and CMS: - 25% React - 20% NodeJS - 20% VueJS - 15% React Native - 10% Angular - 10% Flutter ### Industries - 10% Medical - 10% eCommerce - 10% Other industries - 10% Consumer products & services - 10% Information technology - 10% Automotive - 5% Supply Chain, Logistics, and Transport - 10% Manufacturing - 10% Education - 5% Retail - 10% Business services ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: The Smyth Group offers competitive pricing with clients noting good value for cost across various projects. While specific project costs vary, clients appreciate the alignment of service quality with budget expectations, highlighting effective communication and project management as key strengths. **Most Common Project Size**: $10,000 to $49,000 based on 20 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $10,000 to $49,000 based on 6 reviews - Mobile App Development: $10,000 to $49,000 based on 6 reviews - Web Development: $10,000 to $49,000 based on 5 reviews - UX/UI Design: $10,000 to $49,000 based on 3 reviews - E-Commerce Development: $10,000 to $49,000 based on 1 review - Cloud Consulting & SI: $10,000 to $49,000 based on 1 review - IT Strategy Consulting: $10,000 to $49,000 based on 1 review - Business Consulting: $10,000 to $49,000 based on 1 review - Digital Strategy: $50,000 to $199,999 based on 1 review - Other Design: $10,000 to $49,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review - Cybersecurity: $10,000 to $49,000 based on 1 review - Blockchain: Confidential based on 1 review - Back Office Outsourcing: Confidential based on 1 review - Application Management & Support: Confidential based on 1 review - Data Annotation Services: Confidential based on 1 review - Microservices Architecture Services: Confidential based on 1 review - Application Testing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### The Smyth Group Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 5.0 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Professional (9 mentions) - High-quality work (7 mentions) - Timely (7 mentions) - Communicative (6 mentions) - Great project management (5 mentions) - Knowledgeable (5 mentions) - Collaborative (4 mentions) - Well-organized projects (3 mentions) - Accommodating (2 mentions) - Easy to work with (2 mentions) - Exceeds expectations (2 mentions) - Experienced (2 mentions) - Great team (2 mentions) - Honest (2 mentions) - Personable (2 mentions) - Proactive (2 mentions) - Accessible (1 mentions) - Exceptional results (1 mentions) - Helpful (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Room for Improved Communication** While generally praised, there is a minor note from one client suggesting a desire for more constant communication and updates from the project manager, indicating room for improvement in communication consistency. **High Technical Expertise** Clients consistently praise The Smyth Group for their technical expertise, particularly in areas such as UI/UX design, cloud infrastructure, and application security, which contributes to successful project outcomes. **Effective Communication and Responsiveness** Numerous reviews highlight The Smyth Group's strong communication skills and responsiveness. Clients appreciate their ability to understand client needs and provide timely updates, fostering a productive partnership. **Commitment to Client Success** The Smyth Group demonstrates a strong commitment to client success by providing strategic insights and recommendations. They focus on understanding client goals and offering solutions that align with long-term objectives. **Strong Industry Understanding** The Smyth Group's deep understanding of various industries like financial services, energy, and automotive is consistently highlighted. Clients appreciate their ability to align with company values and goals, providing industry-specific insights and solutions. **Cost Considerations** Some clients mention the cost of services, noting that while The Smyth Group is on the expensive side, the quality of work and resources justify the investment, indicating a balance of cost and value. **High Client Satisfaction** The overall client feedback is overwhelmingly positive, with many clients expressing high satisfaction with the delivered solutions and the partnership experience, often leading to ongoing collaborations. **Exceptional Project Management** Clients commend The Smyth Group's project management skills, noting their organized, proactive approach and timely delivery. They maintain clear communication and adapt to evolving needs, ensuring client confidence in their expertise. **Proficient in Custom Software Development** The Smyth Group is proficient in developing custom software solutions, with clients praising their ability to address unique challenges and deliver scalable, user-friendly applications tailored to specific business needs. **Innovative Solutions and Problem Solving** The Smyth Group is noted for their innovative approach to problem-solving, often suggesting creative solutions that clients hadn't considered, thus enhancing project outcomes and client satisfaction. ### The Smyth Group Reviews #### Software Audit for VR Company (Featured Review) **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Nov. 2023 - Ongoing **Project Summary**: The Smyth Group has audited and secured a VR company's app and software. They rewrite the software that is lost and mishandled by previous programmers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, SKYNAV - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2024 **Feedback Summary**: The Smyth Group has quickly addressed several key issues with the client's software. They provide daily after-action reports, ensuring clear communication. Each team member's skill factor is commendable. They are professional, quick, and responsive. ""They are absolutely professional and quick."" **BACKGROUND** Please describe your company and position.I am the COO of SKYNAVDescribe what your company does in a single sentence.SKYNAV software provides immersive, Web3 experiences for travel destinations worldwide. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire The Smyth Group to accomplish?Secure platformProgrammingOptimized software for investors audit **SOLUTION** How did you find The Smyth Group?ReferralWhy did you select The Smyth Group over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from The Smyth Group were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To audit and secure our app and software. Because of inferior work from previous programmers, we requested a complete audit of processes, security, and rewriting of software that was completely lost, of mishandled. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Smythe Group methodically and quickly addressed several key issues with our software and had practically zero downtime. This was important because of the worldwide usage of our platform.Describe their project management. Did they deliver items on time? How did they respond to your needs?They are absolutely professional and quick. The Smythe Group team assigned to me was the best we've ever had, and never at any time were we concerned about what could have been a disastrous situation. Because of their project management, we always felt secure. Each day they provide an after-action report to describe work accomplished, and future tasks. Communication exceeded our expectations.What was your primary form of communication with The Smyth Group?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Professionalism and communication, but also the skill factor of each team member, they know what they are doing with modern software and programming.Are there any areas for improvement or something The Smyth Group could have done differently?None. --- ## Portfolio & Awards ### Integrity Billing: Insurance Billing Made Easier The Need Insurance billing is a notoriously complicated process. When insurance is able to be verified ahead of time, patients can receive treatment without the stress of wondering if it will be covered by their plan. The insurance specialists at Integrity Billing have been assisting their clients with this complicated process for a long time over the phone and through email, but they knew there had to be a way to streamline and speed up the process using software—they just didn’t have the technical expertise to understand how. The Approach After an on-site whiteboard session workshop where personas, workflow, and processes were discussed and analyzed, we gained a clearer picture how software could best help this niche service. Our UX Strategists observed users filling in the form, gaining valuable user insights that allowed us to refine the flow of the proposed designs. The Solution We created a web-based application that is powered by multiple data sources to give rapid results and provide real-time updates. There are two tiers to the platform—one that provides instant, yet limited information using several integrated, third-party APIs (called InstantVOB), and one that provides more thorough and detailed information via their insurance specialists. The system is capable of handling administrative reporting and automated subscription billing through Stripe. All processes are performed with a strong emphasis on security—the data that flows through this product is completely encrypted, both in transit and at rest. The Impact 36% average reduction in verification times 49.1% decrease in client admin work Dramatic increase in number of verifications performed monthly 92% decrease in human error 30% increase in internal employee productivity Read the full case study:https://thesmythgroup.com/custom-software-results/integrity-billing/ ### Alaris Check-In Experiences The Need Despite having an in-house development team, Alaris needed to outsource development of some advanced features in order to meet the needs of their customers. The most pressing need was for an online appointment reservation system for their club's childcare programs. Also, their existing app was native to Android only, which limited their client base to solely Android users. The Approach Our team performed a Needs Analysis to compare their existing tools and capabilities with those of a better tool option or of a custom solution option. We also proposed our suggested custom cloud-based software solution and roadmap to completion. In our Strategize phase, a few focus points emerged: Plan for the long term. The custom solution would need to be sustainable for any future additions needed.  Increase accessibility. Alaris' clients were struggling to make changes to their accounts themselves, so the software UX would need to be addressed. Eliminate tech debt. In order to accomplish #1, addressing and eliminating accumulated tech debt was a necessity. The Solution A two-prong approach was decided on to best address their needs. For the short-term, we created value for their customers quickly by building customized features on top of a more robust, 3rd party tool. Simultaneously, we began building a fully custom, cloud-based system that addressed all of their needs and provided long-term support. A portal for the health club staff was created for them to review and edit customer reservations. This portal was built on a tech stack that will last and support new features as Alaris scales. The Impact Reduced time spent on administrative support tasks by 90% Support requests overall reduced by 85%It’s now rare that the clubs’ staff need assistance from the Alaris support team to use the app. Gained $50K recurring revenue from new customers within 1st year due to web-based capability Read the full case study: https://thesmythgroup.com/custom-software-results/alaris/ ### Global Sportswear Brand: Proof of Concept App We built a POC (Proof of Concept) for this global sportswear brand to prove that an enterprise app could integrate with their workflows and system. The Need The sportswear brand sought to transform their existing web-based B2B tool—a catalog for retailers and their sales reps to display new collections, order inventory, and plan for stock—into a mobile app. The business development team, however, expressed reservations about the app's relevance, its integration capabilities, and its security. A POC was needed to address these concerns and validate the potential of an app-based solution. The Approach We organized a workshop between executive leaders and sales personnel to facilitate conversation between departments that don’t normally communicate. Assumptions were challenged about what was needed for the POC software from a strategic, business perspective. We mapped out their sales process, identified the gaps, and saw where an app would be most useful for their pipeline. The key realization: The biggest need was for existing retailers to easily reorder inventory. Offline capability was a critical requirement as store managers may not always have internet access when reviewing inventory on the sales floor. Save favorites for faster reordering. Integration with the main system, because it didn't make financial sense to start completely over with new software. Integration would still provide enhanced portability. The Solution A POC native iOS app prototype was developed to demonstrate viability to stakeholders. This confirmed that an app-based solution could be successfully implemented, bridging identified gaps and integrating smoothly with their existing system. The app also had offline capability, offered an easy way to reorder favorite items, and synced data back to the system. We also explored cross-platform development using Flutter, creating an app compatible with both iOS and Android. ### National Retail Company: UX Strategy and Design A custom, user-friendly iOS app saved this company over $1MM annually (under NDA). The Need This company was using outdated software that was significantly hindering employees’ workflow. The software itself was expensive, clunky, crashed frequently, and was not ergonomic. Technicians had to use multiple devices to perform job duties as well as enter information manually. Training and labor costs were high; efficiency was low. The important work of building relationships was overshadowed by these issues. The Approach One of our UX Strategists shadowed three different technicians to learn their processes, identify their pain points, and see how they used their existing technology to get their work done. Then our designers used their expertise to identify the best ways to solve the company’s software issues with the most current development standards and UX practices. We determined that their software needed to focus on: Integration of all necessary tasks into one easy-to-use interface Design for automation, reducing human error by eliminating manual entry/spreadsheets. Save technicians time so they can focus on relationship-building. The Solution A user-friendly iOS app was designed that solved the glaring issues in the client’s process and streamlined their workflow. The design for this app incorporated automation, which decreased the time devoted to administrative tasks and technician servicing. Now, instead of buying multiple devices for different tasks, the new iOS app can be downloaded and used on any iPhone.  The Impact Savings of approximately $1MM annually Drastic reduction in equipment costs Significant reduction in technician servicing time and admin tasks Nearly tenfold reduction in training time   ### Xcite Automotive: Logistics and Marketing App The Need Xcite is a successful auto logistics and marketing startup whose clients are 1000+ dealerships nationwide (USA).  The success of their company brought them to a point where they saw a need for streamlining their processes and reducing their 3rd party costs through utilizing custom software.  The Approach Our UX Strategists shadowed their employees in NYC and Chicago and studied their existing processes, gaining a clear understanding of their needs. Through our Strategize phase, we were able to identify and prioritize these areas of focus: Statusing of vehicles. Transparent reporting. Streamline client communication. The Solution We designed an Android-native app capable of offline operation that was streamlined to assist field reps and reduce their workload. We also  developed a cloud-native platform that integrates with various third-party inventory management systems and APIs.  After launching the software, we initiated a feedback loop between our developers and the users for continuous improvement. To date, the software has been successfully deployed in over 1000+ dealerships. The Impact 75% decrease in photo upload time per vehicleDealerships are able to see their vehicle photos live on their website 3 hours faster. ~1.5 hour savings per rep, per dealership, per dayThe seemingly modest savings of 3 minutes per vehicle becomes significant when multiplied by 20-30 cars per rep, per dealership, every single day. Simplified task completion with fewer button clicks and stepsEliminating the need to switch between apps and manually enter information streamlines the process.  100% positive reception among new hiresNew employees who were trained using both systems say the custom app is more intuitive and easier to learn. Automated reports eliminated miscommunicationThe data trail created by email reports has eliminated confusion among management. The full case story can be read on our website: https://thesmythgroup.com/custom-software-results/xcite-automotive/ ### OUTO.ME: Easy Food & Beverage Ordering for Hotels The Need Boutique hotels and resorts distinguish themselves by providing guests with quality food and drink, upscale spa amenities, and convenient room service to create a luxurious and bespoke experience. But Covid 19 shook the hospitality industry as people became concerned with safety and demanded contactless experiences. In addition, staffing issues brought on by the pandemic created an overwhelmed workforce who were still held responsible for providing an exclusive guest experience. OUTO.ME was looking to address these needs with a software solution. The Approach We conducted interviews with industry experts—Food & Beverage Directors, Managers of Hospitality, Hotel Food & Beverage Consultants, and more—all to determine what was needed and what could elevate the experience for guests. The online ordering system was created using the insights gained from these conversations, and it was tested in sample groups with a pilot program in Napa Valley, Hawaii, and Texas. The Solution Our team designed and developed a web-based ordering app that was as easy for resorts and hotels to set up as it was for guests to use. Guests could simply scan the QR code on the sign and order their food and drinks right from the pool, hot tub, tennis courts, or even their room—all without needing to download or sign up for anything.  The Impact Food and beverage sales doubled at one resort within 4 months of using the app by their pool area, despite losing 2 staff members and having no dedicated servers for that area. 40% decrease in staffing needs as reported by another resort. $10k in sales within 90 days with less staff as reported by a spa resort that uses OUTO.ME for their pool area More tips for the staff as expressed by staff members who commented on an increase in their tips when guests order their food and drinks through the app. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_ux_strategy_company_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_spring_champion_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2025_award.svg) ### Industry Recognitions - Panelist for Actery's Webinar - Top 10 Legacy Application Modernization Companies - React Summit 2023 - PodRocket - The Digital Reader ## Key Clients - Columbia Sportswear ## Packages ## Verification Premier Verified means Clutch independently confirmed The Smyth Group is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 27 verified client reviews averaging 5.0 stars. - Verified Client Reviews: 27 - Overall Review Rating: 5.0 Last Updated: 2026-08-04T04:03:55Z ### Business Entity - Business Entity Name: The Jamie Smyth Group, LLC - Source: Louisiana Department of State - Jurisdiction of Formation: Louisiana - Date of Formation: June 25, 2009 - Status: Active - Last Updated: June 2, 2021 - ID: 37080833K ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: June 2, 2021 ## Locations (3) ### Vista, CA (Headquarters) - 770 Sycamore Ave., Suite 122-475 - Vista, CA 92083 - United States - 16 - 20 employees - Phone: 855-874-2777 ### New York, NY - 228 Park Ave S #97406 - New York, NY 10003 - United States - 16 - 20 employees - Phone: 855-874-2777 ### Scottsdale, AZ - Scottsdale - Scottsdale, AZ 85251 - United States - 2 - 5 employees ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact The Smyth Group [Send a message](https://clutch.co/profile/smyth-group) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/the-smyth-group) - [Instagram](https://www.instagram.com/thesmythgroup/)