SmartSites

BACKGROUND

Please describe your company and position.

I am the GM of Capital Auto Sales

Describe what your company does in a single sentence.

Used Car sales and Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Bring more traffic to our website converting to leads

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• High ratings
• Referred to me

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full setup and management of Google Ads campaigns
Ongoing PPC optimization and A/B testing
Custom reporting on traffic, clicks, and conversions
Strategic recommendations aligned with business goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 40% increase in website traffic within the first 3 months
2. 30% boost in qualified leads and phone inquiries
3. 26% decrease in cost per click (CPC)
4. Notable improvement in overall ROI from digital advertising

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SmartSites demonstrated excellent project management throughout. They maintained a clear schedule for campaign updates and reporting. We had bi-weekly check-ins, and I received regular performance reports without needing to chase anyone down. Andrea was proactive in sharing updates and suggestions, and Ben always ensured our goals were being met. Their use of project tracking tools and prompt email communication made the entire process smooth and transparent.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Andrea didn’t just manage the campaigns — she constantly looked for ways to improve performance and explained the "why" behind each change. Ben added a strategic layer, ensuring everything aligned with our broader business objectives. Their team didn’t feel like an outside vendor — they operated more like an extension of our business. The level of personalization, attention to detail, and dedication to real, measurable results made them stand out from other marketing partners I’ve worked with in the past.

Are there any areas for improvement or something SmartSites could have done differently?

While the overall experience was very positive, there are two areas where SmartSites could improve. First, it would’ve been helpful to have real-time access to a campaign dashboard to monitor performance between scheduled reports. Second, I would have appreciated more proactive recommendations for additional services — such as SEO, social media, or website enhancements — that could complement the PPC efforts. I believe there was an opportunity to expand the relationship further, and I would have been open to exploring more ways to grow the business.

BACKGROUND

Please describe your company and position.

I am the Account Manager of AVPS

Describe what your company does in a single sentence.

Merchant credit card processing services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Grow our marketing efforts
• Increase visibility to our website
• Obtain more leads

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamping and optimizing our website for both desktop and mobile users. They have gone a deep dive into keywords and phrases to optimize our account. They have helped with design concerns and offer guidance on what will help drive customer interest. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website is definelty getting more visibilty. We are still working on getting more interested clients in a highly competative market. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always delivered on time in addition to taking on additional tasks. They reply quickly to questions and concerns and are always availalbe to jump on a call with any questions we may have. They have worked with multiple internal teammembers and are willing to go over things more than once if needed. 

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

They seem to be engaged and really invested in growing our business. 

Are there any areas for improvement or something SmartSites could have done differently?

This is the third marketing company we have worked with and they seem to deliver better than the others. I can't think of anything at the moment that they could have done better. 

BACKGROUND

Please describe your company and position.

 I am the Director of Ecommerce of an automotive company 

Describe what your company does in a single sentence.

My company houses the automotive aftermarket’s top shelf manufacturers of performance products. From hot rods to muscle cars, late-model cars, trucks, motorcycles and professional race teams, our group’s industry savvy and product expertise provide spark, horsepower, sound, and unrivaled performance for enthusiasts of classic to modern vehicles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Drive profitable SEM sales

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartSites was tasked with driving additional, profitable sales via SEM (Google, Meta, Bing, etc.) initiatives for one of our brands.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SmartSites took our ROAS from 2-3x to 7-9x depending on seasonality. They're truly transformed our SEM strategy and ecommerce business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have weekly meetings with our account managers (Anthony and Issah) to align on priorities and hit performance targets. They're very responsive via email between calls and keep the train on the tracks.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The affordability and dependability, Can't forget the performance gains either!

Are there any areas for improvement or something SmartSites could have done differently?

I wish they would've found us sooner so we could've made more money together.

BACKGROUND

Please describe your company and position.

I am the Owner of Southern California College of Barber and Beauty

Describe what your company does in a single sentence.

Barber beauty school 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Website
• Sco optimization

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimize website ans seo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

More traffic to website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

I have the pleasure of working with Kristin Goins at SmartSites, and I cannot recommend her highly enough. As the Project Manager and Web Design Team Lead, Kristin consistently demonstrated exceptional leadership, creativity, and dedication to delivering outstanding results.

From the outset, Kristin took the time to understand our vision and goals, ensuring that every aspect of our project was aligned with our objectives. Her ability to translate our concepts into actionable plans was impressive, and she kept the team focused and motivated throughout the process.

Kristin’s communication skills are top-notch; she provided regular updates and was always available to address any questions or concerns. Her collaborative approach fostered a positive team environment, making it easy for everyone to contribute their ideas and expertise. 

The results are exceeding our expectations, thanks to Kristin's keen eye for design and attention to detail. She ensured that our website was not only visually stunning but also user-friendly and optimized for performance.

Overall, working with Kristin is a fantastic experience. She is a true asset to the SmartSites team, and I look forward to collaborating with her on future projects. If you’re seeking a skilled Project Manager and Team Lead who can elevate your web design efforts, Kristin is the one to go to!

Are there any areas for improvement or something SmartSites could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Chief Medical Officer of Elite Testosterone Replacement

Describe what your company does in a single sentence.

Medical Clinic specializing in hormone replacement, pepties, weight loss, and sexual health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO of website www.elitetestosteronereplacement.com
• GoogleAds campaign for Elite Testosterone Replacement

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO and GoogleAds for Elite Testosterone Replacement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website rankings and leads obtained from GoogleAds campaign

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I’ve had the pleasure of working with Smartsites, and I can confidently say they are exceptional. My team, led by Senior Project Manager Patrizia and PPC Analyst Julian, has been instrumental in the success of my SEO and Google Ads efforts for my website, www.elitetestosteronereplacement.com.

Before partnering with Smartsites, I had worked with several local SEO companies, none of which delivered results or provided value. I wasted both time and money with three different agencies that offered minimal service. Finding Smartsites has been a game-changer.

Communication with the Smartsites team has been excellent — they’re always quick to respond and ensure that tasks are completed without delay. I’m beyond satisfied with the results and couldn’t ask for a better team than Patrizia and Julian.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

From day one, Patrizia has been a pleasure to work with, expertly guiding the entire process to help us achieve our goal of ranking our website at the top for SEO. Her professionalism, intelligence, and efficiency have been evident at every step. She is incredibly driven and proactive, ensuring that all necessary steps to optimize our website are completed on time.

Julian has also gone above and beyond. He took the initiative to help expedite our LegitScript certification process, which is crucial for us to gain Google certification and run Google Ads for our medical practice.

I wholeheartedly recommend Smartsites for anyone looking for a professional, dedicated, and results-driven digital marketing team.

Are there any areas for improvement or something SmartSites could have done differently?

I am completely satisfied and I cannot think of anthing at this time

BACKGROUND

Please describe your company and position.

I am the Artist Owner of Randi Ford Art

Describe what your company does in a single sentence.

I am an artist who create landscape paintings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Seo
• Google Ads
• Facebook Ads

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked to increase my Seo, and optimize my website. We ran google ads to drive traffic to my site, and also started facebook ads.  We optimized my listings, and made them searchable for google. We worked together on ads for Facebook and gained sales for the holidays that I didn't do last season.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have had people find me organically online that did not know me from my in person markets.  I made sales through facebook ads for my calendars and prints. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated well and were able to be informative in email responses. The data shown every month for my website was highly valuable and informative. The online virtual meeting allowed us to connect and allowed me to understand the steps that were being taken.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I feel there was good communication and also the information and data that they present to you each month is very valuble. 

Are there any areas for improvement or something SmartSites could have done differently?

Being a small business, I think that the pricing was just a bit to high for the capital that I had to invest.  We worked with google ads at the beginning and I don't think it was as strong for me as facebook ads would have been. 

BACKGROUND

Please describe your company and position.

I am the Director of Ecommerce of Aeromotive

Describe what your company does in a single sentence.

We manufacture and sell high-performance automotive fuel systems and parts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Bring stability to our SEM program and drive profitable ROAS

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an SEM agency to help oversee and scale the most important driver of our DTC business. Profitbale growth at a resoanlable ROAS + A/S were critical to achieve our overall objective(s).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SmartSites (Anthony and Issah) were able to bring our ROAS from 2-3x to 5-6x in a few months, dramatically reshaping the overall DTC business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anthony and Isaah, who oversee our accounts, are very responsive and receptive to critical feedback. They come prepared with data/insights to back up their game plan and execute at a high level. We feel that our overall program is under total control with those two at the helm. I highly recommend SmartSites and the team (Anthony and Issah) they tasked to oversee the most important driver of our DTC business!

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand our industry well enough to be effective on day one. Finding an agency that understands nuances in the business was critical to our success.

Are there any areas for improvement or something SmartSites could have done differently?

They could have found us sooner!

BACKGROUND

Please describe your company and position.

I am the VP Marketing of clubfurniture.com

Describe what your company does in a single sentence.

Online furniture retail of high-end custom home furnishings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Increase revenue through online paid advertising
• Increase brand recognition

SOLUTION

How did you find SmartSites?

• Online Search
• Clutch Site

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Back in 2019, we were in search of a paid advertising management company and discovered SmartSites.  We interviewed several paid advertising management companies and SmartSites was "head and shoulders" above their competition in this space.  Our account rep., Anthony, has gone above and beyond in servicing our account and the growth since they took over has been incredible.  They've taken our ROAS from single digits to consistent double digits on all the major paid ads platforms.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SmartSites was able to take our struggling paid ads ROAS from single digits to consistent double digits on all the major paid ads platforms.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our account rep., Anthony, is very knowlegable and always coming to the table with new ideas on how to continually improve ROAS and revenue.  We have a weekly ZOOM call to go over ideas, results and reports.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

SmartSites is one of those rare agencies that actually delivers on their promises.  They also keep an open mind about exploring new ideas for growth.  They're always testing new ideas and strategies within our account to further improve ROAS and revenue.

Are there any areas for improvement or something SmartSites could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Manager of Plumbing Care Inc

Describe what your company does in a single sentence.

We offer plumbing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Generate business

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure of working with SmartSites, and from start to finish, their team was incredibly professional and dedicated to ensuring our success. What sets SmartSites apart is their ability to offer a truly personalized approach to digital marketing. They don't just offer a one-size-fits-all solution; instead, they take the time to understand the unique challenges and goals of your business to develop a strategy that works best for you.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Peter, in particular, went above and beyond to make sure we were happy with the results. He was attentive, responsive, and genuinely cared about the outcomes of our campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peter was always available to answer our questions, make adjustments, and provide insights that helped us refine our approach. It's clear that SmartSites values long-term relationships with their clients, and Peter’s commitment to our satisfaction exemplified this.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, SmartSites is a top-notch agency that combines expertise with a personable, client-focused approach. If you're looking for a team that will truly invest in your business and work tirelessly to drive results, I highly recommend SmartSites. Thanks again to Peter and the entire team for their outstanding service!

Are there any areas for improvement or something SmartSites could have done differently?

They were great!

BACKGROUND

Introduce your business and what you do there.
I’m the owner of a Native American Indian trader gallery in southern Arizona. We buy directly from Native American artisans throughout the Southwest and resell their products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SmartSites?
We needed help with our SEO, PPC, and social media marketing.

SOLUTION

What was the scope of their involvement?
SmartSites provides SEO, PPC, and social media marketing services. For SEO, we have biweekly meetings to discuss and plan website content, literature, blogs, headers, descriptions, and everything else that’s keyword and description-driven. We also work on backlinks to similar companies or websites we want to be associated with.

Aside from that, they’ve also done blog posting and created other types of content for my website. Since we have a very specific product mix, SmartSites has assigned Matthew (Chief Sales Officer) the task of researching and analyzing our company’s background and our products, materials, and artists to create a six-month SEO roadmap.

On the digital marketing side, SmartSites handles our Google and PPC ads. This involves creating and managing our ads on Google and Meta (Facebook and Instagram). They’ve also helped me with our marketing efforts on Pinterest and Etsy through multiple campaigns.

What is the team composition?
I primarily work with Robert (PPC Analyst).

How did you come to work with SmartSites?
I found SmartSites through a cold search on the internet. They were one of five companies I called and the only company willing to offer high-level resources with 5–10 years of experience in the market. They offered those individuals as resources to create accounts and help me with PPC, social marketing, and SEO. That’s why I went with them.

How much have you invested with them?
We spend between $10,000–$15,000 per month.

What is the status of this engagement?
We started working together in May 2024, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
SmartSites has increased our ROI from 1–2 times to 4–5 times in just a short period of time. My SEO traffic is up 50%, and my leads have increased by 100–200%. They’ve been instrumental in the success of my business website. Their creativity, strong grasp of what I do, and ability to expand on it have been exceptional. I don’t believe I’ve ever worked with someone with better ideas and expertise in their field.

Aside from that, they’ve been great at creating different types of campaigns under an A/B testing platform.

How did SmartSites perform from a project management standpoint?
SmartSites exceeds expectations in terms of project management. They’re receptive to requests and able to adapt to our changing needs and schedule.

We primarily communicate via email and Zoom, and we use their dashboard to track our progress and metrics.

What did you find most impressive about them?
I’m most impressed with SmartSites’ exceptional customer service. Their response rate to our questions is very fast, and they always make time to accommodate our needs and accomplish their tasks quickly.

Are there any areas they could improve?
When we started, they approached our project with a canned response. They had specific benchmarks they wanted to do, and they didn’t customize it off the bat. Instead of tailoring it to our company, they tried to do what they wanted for the first 4–6 weeks. That was my only knock on them.

Do you have any advice for potential customers?
Be patient because getting results takes a long time. Also, learn your product intimately because every detail matters. Every word, description, and category is marketable on its own. You need to learn your product better than you think you do.