Smart Tech LLC

BACKGROUND

Please describe your company and position.

I am the Product Manager

Describe what your company does in a single sentence.

Provide telecommunication services to SMB resellers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Tech LLC to accomplish?

• Create desktop windows client
• Identify audio triggers and intercept audio stream
• Upload recording

SOLUTION

How did you find Smart Tech LLC?

Online Search

Why did you select Smart Tech LLC over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Smart Tech LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this application is to record audio from voice calls made on the user's device (Windows based desktop).

1. A user is able to log in and be authenticated against the company userbase 
2. A user is able to have their minutes consumed via the company transcription service displayed on the front-end.
3. A users device recognizes the virtual audio driver installed as a valid audio input device.
4. A users device recognizes the virtual audio driver installed as a valid audio output device.
5. An audio call made on the users device is able to record both inbound and outbound audio streams.
6. A recorded audio call is able to be uploaded to a cloud staging site.
7. The application displays the correct activity status based on previously mentioned criteria.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was complete and met all deliverable milestones. Product is in active use within the company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solely worked with the developer. Managed the project in-house.

What was your primary form of communication with Smart Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Alexey was extremely attentive and responsive to our requests. Always had open communication.

Are there any areas for improvement or something Smart Tech LLC could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Product Manager of Iteora Media UG

Describe what your company does in a single sentence.

We help create and localize diverse digital content through a partner network of authors and creative agencies - with a team of selected IT experts, Iteora Media manages to achieve your production goals and improve your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Tech LLC to accomplish?

• Develop Android & iOS app to provide consultation online calls via SIP telephony

SOLUTION

How did you find Smart Tech LLC?

upwork

Why did you select Smart Tech LLC over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from Smart Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smart Tech LLC developed a comprehensive mobile app for our company that allowed our clients the ability for the psychological consultation calls. In addition, the application includes push notification functionality for receiving and dropping calls, runs smoothly in the background, and includes minor UI improvements. 

The purpose of this application is to provide phone call services to clients through contacts such as call center managers and experts, and it is integrated with our backend IP-telephony (Asterisk).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed that more customers were interacting with our company and were happier with our services because of the easier and smoother way to communicate with our service via mobile app. This helped us sell more consultations overall.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They set clear milestones and timelines, and remarkably, they delivered each item on time without any delays. Their team was highly responsive to our needs, promptly addressing any issues or modifications we requested.

What was your primary form of communication with Smart Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment to the work and deliverable.

Are there any areas for improvement or something Smart Tech LLC could have done differently?

None, I have a enjoy from their work

BACKGROUND

Please describe your company and position.

I am the Director of Purchasing of M.J. Kellner Foodservice

Describe what your company does in a single sentence.

M.J. Kellner Foodservices is a full-line foodservice, equipment and supplies food and beverage company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Tech LLC to accomplish?

• To develop a mobile app with the primary goal of streamlining the food and equipment ordering process for our customers
• To provide our customers with an easy-to-use efficient mobile platform

SOLUTION

How did you find Smart Tech LLC?

Online Search

Why did you select Smart Tech LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Smart Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smart Tech LLC developed a comprehensive mobile app for our company that allowed our clients to browse through our food and equipment catalog, place orders from their smartphones, and track the status of their deliveries. Key Deliverables are:

• User-friendly mobile app compatible with both Android and iOS platforms.
• Interactive food and equipment catalog with detailed product descriptions and images.
• Secure and efficient order placement and payment processing functionality.
• Real-time order tracking and delivery status updates for customers and user account system to store order history and manage preferences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed that more customers were interacting with our company and were happier with our services because of the easier and smoother way they could order their food and equipment. Our clients liked the fact that they could now place their orders directly from their smartphones, which made things more convenient for them. This, in turn, helped us sell more products overall.

Another great thing was that the user accounts we introduced allowed us to get to know our customers better, and we could offer them special deals and discounts based on what they liked and preferred.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They set clear milestones and timelines, and remarkably, they delivered each item on time without any delays. Their team was highly responsive to our needs, promptly addressing any issues or modifications we requested during the development phase.

What was your primary form of communication with Smart Tech LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Smart Tech understood the unique requirements of our food and beverage services company. They took the effort to fully grasp the ins and outs of our industry and customized the mobile app to fit our exact needs. Their focus on the little details and their dedication to providing a top-notch product that perfectly matched our business needs made them different from other developers. They impressed us

Are there any areas for improvement or something Smart Tech LLC could have done differently?

One area they could have focused on was the initial app testing phase. Though they addressed all issues promptly, a more thorough testing process could have minimized minor glitches that arose after the app's launch. Nonetheless, they quickly resolved any post-launch issues reported by our customers.

BACKGROUND

Please describe your company and position.

I am the Former Business Manager of LIV Wellness Lounge

Describe what your company does in a single sentence.

We are a modern, trendy, and experienced based wellness lounge that puts individuals in the driver's seat of their own healthcare.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Tech LLC to accomplish?

• We hired Smart Tech LLC to create an online store for my wellness and fitness lounge Liv Wellness Lounge through web development.

SOLUTION

How did you find Smart Tech LLC?

• Referral
• Clutch Site

Why did you select Smart Tech LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They did an excellent job developing a website where customers can buy our products and book appointments for services. The website looks great and works smoothly and it has improved our customers contact ability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project were impressive. The new website helped increase our sales and attract more customers. It's easy to use and has helped us make more money.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They finished the work on time and were always available to help with any issues or questions I had. They were very professional and knew what they were doing.

What was your primary form of communication with Smart Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Smart Tech LLC are very expert and professional. They understood our needs and came up with creative solutions. They paid attention to every detail and made sure we were happy with the final product.

Are there any areas for improvement or something Smart Tech LLC could have done differently?

Absolutely none

BACKGROUND

Please describe your company and position.

I am the IT Director of a banking services company

Describe what your company does in a single sentence.

we are working in banking services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Tech LLC to accomplish?

• make an android application for almost 1800 runners to submit delivery and returned parcels integrated with our backend

SOLUTION

How did you find Smart Tech LLC?

Referral

Why did you select Smart Tech LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• deliver an android application manage runners delivery of parcels and delivery to customers
• using Barcode readers to detect parcels 2D barcode
• using Camera to detect parcels 2D barcode

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• the company is very professional 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we deliver the project with all agreed milestones with great alignment to our agreed time frame

What was your primary form of communication with Smart Tech LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• deliverable time
• accuracy
• professional attitude
• fast response to our needs and communication

Are there any areas for improvement or something Smart Tech LLC could have done differently?

fast response to our CR needs

BACKGROUND

Please describe your company and position.

I am the Principle Cloud Architects of (a/an) Information technology

Describe what your company does in a single sentence.

Our company is a high-growth, enterprise-focused software developer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartTech to accomplish?

• Develop a Android App

SOLUTION

How did you find SmartTech?

Online Search

Why did you select SmartTech over others?

• High ratings
• Pricing first our budget
• Good value for cost

What was the size of SmartTech’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build Android app to have phone call using CISCO VOID for hospital.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The App works in customer environment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. The project was very specific use case and the SmartTech team was patient in understanding the requirements and build the right solution.

What was your primary form of communication with SmartTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment to the work and deliverable.

Are there any areas for improvement or something SmartTech could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder of AmneziaVPN

Describe what your company does in a single sentence.

Free service to create a personal VPN on your server. Helps to access blocked content without revealing privacy even to VPN providers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartTech to accomplish?

• Our conpany wanted to update android app for the latest native core changes

SOLUTION

How did you find SmartTech?

Referral

Why did you select SmartTech over others?

High ratings, Good value for cost, Referred to me

What was the size of SmartTech’s team?

6-10 Employees

What was your primary form of communication with SmartTech?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Android VPN app development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Google PlayMarket releases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management managed by Toggl and Trello

What did you find most impressive or unique about this company?

They're top-rated Android developers and we're also impressed with their VPN experience.

Are there any areas for improvement or something SmartTech could have done differently?

I can't think of anything they need to improve on.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartTech, and what were your goals?

Optimize our mobile app (loading times, code reviews etc.)

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Android

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great dev

Describe their project management style, including communication tools and timeliness.

They showcase good project management. 

What did you find most impressive or unique about this company?

Reactivity

Are there any areas for improvement or something they could have done differently?

NO